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Mercure Pattaya Hotel

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#34 of 435 Hotels in Pattaya
Certificate of Excellence
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1 room 2 adults 0 children
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1,157 Reviews from our TripAdvisor Community

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Showing 852: English reviews
Bangkok, Thailand
Reviewed 11 December 2013

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Urai D
MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Sydney, Australia
Reviewed 5 December 2013

I stayed at the hotel for a week, location is near a gay lane way which isnt that great if your walking to beach rd ur getting harrased by gay people, every morninng the ton of tourists will leave all their plates everywhere and have no where to sit, the pool inside the complex was packed, no where to swim,...

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Helpful?
Thank ronny3333333333333
MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Dear Ronny, many thanks for your kind review. I have noted your comment regarding our breakfast issue and the excessive number of group tours and we have taken measures to address this and open our M Lounge dining area . This separate area will allow guests such as yourself to enjoy a peaceful and calm environment during breakfast with the...

Singapore, Singapore
Reviewed 4 December 2013

Mecure Pattaya is indeed a nice hotel recommended for family with children. I was with my 2 kids and they totally enjoyed the Kids suite which I booked as it had a Disney motif wall together with 2 bunker beds coupled with a slide. Rooms are generally clean and tidy. However, the furniture are relatively old while my bed sheets...

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Helpful?
Thank LarryEng
MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Many thanks for your review Larry, apologies for the linen there can be no excuse - we are currently in the process of our much needed renovation (after 8 years of high occupancy levels our guest rooms and suites are undergoing a much needed improvement) and our linen par stocks are all to be replaced to improve our product and...

Melbourne, Victoria, Australia
Reviewed 30 November 2013

I'm always amazed at the welcoming i receive at the hotel. The moment i turned up in the taxi i felt like a rockstar. The staff were so happy to see me again, and i'm amazed at how they all know my name. Yes i have stayed here plenty of times but its the staff that make the hotel. On...

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Helpful?
1Thank Justin K
MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Justin, what a review - cant thank you enough :) Pool party was highlight of our November calendar next visit we'll have to think of something else to welcome you home! Cedric, Leo and our team all send their best wishes, look forward to seeing you in 2014, Merry Christmas & Happy New Year Rock Star ! ! !

Reviewed 24 November 2013

I stopped here in 2007 with my family, I think it had just opened so was quite quiet. it was a lovely hotel and all staff where lovely. they had a great massage hut where they did massage treatments, I had a full body and it was amazing. if you needed anything whilst around the pool there was always somebody...

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Helpful?
Thank morgchorleygal
MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Many thanks for your kind review and welcome home after 6 year absence, 2007 previous visit it is always nice to welcome back guests who become our friends! We look forward to your next visit in the not too distant future and best wishes on behalf of our team here at Mercure Pataya! Alex

England
Reviewed 15 November 2013

I visited the aqua bar in October and was amazed I mean truly amazed. This was an ordinary bar wih pool table which served its purpose but now Wow Wow Wow is all I can muster. The live music was great not overpowering as I imagined it would be. I took a couple of my friends and we really enjoyed...

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Helpful?
Thank Grumpyoldwoman18
MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Thank you for both your kind support and amazing review! Always a pleasure to welcome you and your friends 'home' to Mercure Pattaya, on behalf of Cedric, Khun Pornchai, Peter, Chef and Khun Wahn we look forward to seeing you once again in the very near future! With best regard. Alex

MUMBAI
Reviewed 13 November 2013

Over all it was a beautiful experience, A much much better place for those who don't want all the sleazy business in their face you know. The gate staff was as good as not being there but the reception staff covered up for it, they were the best (Tim & Tom) they have very good knowledge about places to visit...

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Thank Nadz7
MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Many thanks for your kind review, Tim & Tom at our Front Office are valuable members of our team and we appreciate your comments regarding both! I look forward to personally welcoming you upon your next visit to Mercure Pattaya and best wishes for a wonderful weekend! With best regards. Alex

Mumbai (Bombay), India
Reviewed 11 November 2013

I stayed in Mercure Pattaya for one night. They gave us room where there was too much noise pollution due to building construction nearby. When I requested to change room, they changed it near pool side but it was too small. There was too much mosquitoes near pool in evening. Staff in restaurant did not know English. When I asked...

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Helpful?
Thank DALALPD
MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Dear Dalalpd, please accept my sincere apologies for the incidents and comments listed regarding your recent stay. I will address your views with our team and ensure we improve both our product and service levels. With best regards. Alex

East Kilbride, United Kingdom
Reviewed 9 November 2013

Stayed 4 nights 31 0ct-4th nov 2013....quiet location,nice clean room,brilliant pool....helpfull courteous staff,conveinent free tuk tuk to 2nd road.....enjoyed my stay which included breakfast.......this is where my slight grumble comes in.....variety please....4 mornings of effectively the same thing becomes bland.....although breakfast was good overalll....would i stay again?...yup.....recommend?...certainly......thank you mecure for a memorable time,thank you Alex for help and advice to...

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Helpful?
Thank grazman66
MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Grazman, always a pleasure having you here with us! I have spoken with our F&B team regarding our breakfast spread, there will be wholesale changes with new and exciting items on display and a variety for each day of the week to enjoy......... On behalf of the team and I, we look forward to your next visit to Mercure Pattaya...

Cork, Ireland
Reviewed 8 November 2013

Stayed here for a 4 day business days. The location is quite good and everything you need is just walking distance. The room is nice and pretty standard, which have all you need. The bathroom might not be suitable to those of bigger bulk as I have to walk sideways the area from lavatory to shower (I'm a lanky guy...

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Helpful?
Thank TheSilentKill
MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Many thanks for your comments and please note I will address all with our team most notably our breakfast variety to improve both options and display of items. We look forward to welcoming you in the very near future to experience our new look breakfast set-up and also enjoy our new Aqua bakery! With best regards. Alex

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Friendly and accommodating, Mercure Pattaya Hotel is situated right in the heart of Pattaya, only a few minutes walk from the beach and next to some of the city's best boutiques and restaurants. The hotel features 3 outstanding restaurants, day spa, large free form swimming pool, fitness centre, business centre, Le Club lounge. A choice of 247 well appointed guest rooms complete with balconies feature a blend of contemporary and modern design. Each individual room is air-conditioned and equipped with a mini bar, international satellite TV, IDD telephone, personal in-room safe and Wi-Fi internet. ... more   less 

Additional Information about Mercure Pattaya Hotel

Address: 484, Moo 10, Pattaya 2nd Road, Soi 15, Pattaya 20150, Thailand
Region: Thailand > Chonburi Province > Pattaya
Price Range: $61 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Pattaya Hotel 4*
Number of rooms: 247
Reservation Options:
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Also Known As:
Accor Hotel Pattaya
Mercure Pattaya
Mercure Hotel Pattaya
Hotel Style:
#15 Business Hotel in Pattaya
#22 Spa Hotel in Pattaya
#28 Luxury Hotel in Pattaya
#32 Romantic Hotel in Pattaya
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Pattaya Hotel staff and other travellers.
13 questions
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Questions? Get answers from Mercure Pattaya Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to upgrade if you can and get a bigger room”
 of 5 bubbles riggboy, 18 Jan 2017 | Read review
“The street is very quite so garden view or street view does not affect your rest the sun is on street side”
 of 5 bubbles ThierryD958, 3 Jan 2017 | Read review
“Try to choose high floor and pool view”
 of 5 bubbles theol672, 28 Dec 2016 | Read review
“For families I would recommend the family room which has the bank bed with a slide”
 of 5 bubbles AmosH558, 17 Dec 2016 | Read review
“Pool side and east facing”
 of 5 bubbles ShankhaSubhra, 5 Dec 2016 | Read review
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