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Mercure Pattaya Hotel

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#33 of 438 Hotels in Pattaya
Certificate of Excellence
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1 room 2 adults 0 children
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Mercure Pattaya Hotel
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1,170 Reviews from our TripAdvisor Community

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Showing 862: English reviews
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Reviewed 1 week ago NEWvia mobile

The room was nice but don't touch any stuffs sealed in mercure logo if you don't wanna pay extra. The breakfast also not bad. The surrounding view was unfinished concrete building which make it a minus.

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Helpful?
Thank Uniek B
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Uniek B, Thank you for taking the time to share your comments with us and we hope to welcome you back to Pattaya in the near future. Kind regards, Jeerapong Hantulah Resident Manager

Stafford, United Kingdom
Reviewed 1 week ago via mobile

Pictures of here looked lovely in advance but room wasn't as big as expected. Bathroom is very small and had a few ants at all times. Pool staff were not very helpful or friendly to us. We stayed there 9 nights and have definitely got a better room now at a much cheaper price. However maid service was good and...

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Helpful?
Thank jl502
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear JL502, Thank you for taking the time to share your comments with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With...

Reviewed 1 week ago

Good location, not perfect but 8/10 for location.. however they have a hotel free ride that takes you out to the main rd. Can't say enough about the staff. Had a great guy names Chart that was on a first name basis wit me after the first night. Helped us every step of the way with recommendations and everything in...

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Helpful?
Thank Justin C
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Justin C, Thank you very much for your recently stay with us and we are most grateful to hear that our overall quality of service and facilities met your expectations. I will also share your kind words with our entire team, and I am sure that your feedback will serve as an encouragement to all of our staff as...

London, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank JohnD54
MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Reviewed 1 week ago via mobile

Our experience at Mercure Pattaya were good, conveniently located near to happening area of the city. Staffs were really helpful and suggested us best way to explore Pattaya. Hotel also allowed us for early check-in that we needed badly. Only flip side was that a construction was going on next to hotel that obstructed our view. Thanks to the shuttle...

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Helpful?
Thank Ashish K
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Ashish K, Thank you for your positive comments and we hope to welcome you back to Mercure Pattaya very soon. Kind regards, Jeerapong Hantulah Resident Manager

Reviewed 3 weeks ago via mobile

Very pleasant stay with lovely friendly staff Ann Deuan Tim and our house keeping lady. Very clean rooms and bathrooms. Very close to the centre activities and restaurants 2nd year here and will not hesitate to book again. Swadeeka 🙏🙏🙏🙏🏌️🏌️⛳️⛳️⛳️🥃🥃🥃🍺🍺🎉🎉

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Helpful?
Thank kishor c
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Kishor c, Thank you very much for your recently stay with us and we are most grateful to hear that our overall quality of service and facilities met your expectations. I will also share your kind words with our entire team, and I am sure that your feedback will serve as an encouragement to all of our staff as...

Manchester, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed here for 1 night whilst on a business trip in Thailand. Location is great for the busy areas of Pattaya. Hotel a little out of date and in need of some updating. Staff were very helpful. Room I was in was of a low standard with an awful bathroom. Shower leaked when on and was very low. Had a...

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Helpful?
Thank UKtaster
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear UKtaster, Thank you for taking the time to tell us about your experience at the Mercure Pattaya. We hope to welcome you back to Pattaya very soon. Kind regards, Jeerapong Hantulah Resident Manager

London
Reviewed 3 weeks ago

I often stay here and stayed again recently and the hotel continues to provide outstanding value for money. Its not luxury, but in every way it delivers great value with a lovely big pool, away from the noise, but really easy to get into the tick of things.

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Helpful?
Thank mercurialsun
MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Dear mercurialsun, Thank you for letting us know that you had a great stay here and together with our team, we look forward to welcoming you back in the near future. Best regards, Gerald H. General Manager

Sydney, Australia
Reviewed 3 weeks ago via mobile

Just spent a week there. Played golf most days. Found the staff very helpful and friendly particularly the front desk staff. Rooms are clean and tidy with an air conditioner that cools the room quickly. Connecting to the wi-fi is a bit cumbersome but ok once you are on. Dinner and breakfast are more than acceptable in terms of variety...

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Helpful?
Thank Ray A
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Ray A, Many thanks for your positive comments. We are most grateful to hear that you had enjoyable stayed with us. We look forward to welcoming you back to Pattaya very soon. Kind regards, Jeerapong Hantulah Resident Manager

Thailand
Reviewed 3 weeks ago via mobile

I will visit again, at least all the staff are nice and kindly, they make me feel like a family so I do not care about small problem by accident or mistakes they have. I love all your team. Keep doing the good thing to make guest happy. We will be back for more.

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Helpful?
Thank Helloowl
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Helloowl, Thank you for your compliment about our staff service and we look forward to welcoming you back to Pattaya very soon. Kind regards, Jeerapong Hnatulah Resident Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Friendly and accommodating, Mercure Pattaya Hotel is situated right in the heart of Pattaya, only a few minutes walk from the beach and next to some of the city's best boutiques and restaurants. The hotel features 3 outstanding restaurants, day spa, large free form swimming pool, fitness centre, business centre, Le Club lounge. A choice of 247 well appointed guest rooms complete with balconies feature a blend of contemporary and modern design. Each individual room is air-conditioned and equipped with a mini bar, international satellite TV, IDD telephone, personal in-room safe and Wi-Fi internet. ... more   less 

Additional Information about Mercure Pattaya Hotel

Address: 484, Moo 10, Pattaya 2nd Road, Soi 15, Pattaya 20150, Thailand
Region: Thailand > Chonburi Province > Pattaya
Price Range: $61 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Pattaya Hotel 4*
Number of rooms: 247
Reservation Options:
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Also Known As:
Accor Hotel Pattaya
Mercure Pattaya
Mercure Hotel Pattaya
Hotel Style:
#15 Business Hotel in Pattaya
#21 Spa Hotel in Pattaya
#28 Luxury Hotel in Pattaya
#32 Romantic Hotel in Pattaya
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Pattaya Hotel staff and other travellers.
13 questions
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Questions? Get answers from Mercure Pattaya Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“poolside view have a good view, opposite side view is ok (can see the sea about 1km away over rooftops).”
 of 5 bubbles justincF8799BK, 13 Feb 2017 | Read review
“try to upgrade if you can and get a bigger room”
 of 5 bubbles riggboy, 18 Jan 2017 | Read review
“The street is very quite so garden view or street view does not affect your rest the sun is on street side”
 of 5 bubbles ThierryD958, 3 Jan 2017 | Read review
“Try to choose high floor and pool view”
 of 5 bubbles theol672, 28 Dec 2016 | Read review
“For families I would recommend the family room which has the bank bed with a slide”
 of 5 bubbles AmosH558, 17 Dec 2016 | Read review
5 of 5