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Mercure Pattaya Hotel

Hotwire.comUSD 64*
View Deal
#32 of 442 Hotels in Pattaya
Certificate of Excellence
May 7 May 8
1 room 2 adults 0 children
USD 69*
USD 64*
Great Deal
USD 65*
USD 65*
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Mercure Pattaya Hotel
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1,200 Reviews from our TripAdvisor Community

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Showing 881: English reviews
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Trondheim
Reviewed 6 days ago NEW

I have stayed at this hotel more then 50 nights in total over several years and I like it, It has a good location near shopping mall and 2nd Road. The swimming pool is nice and the compound is nice as well. The lobby is an open air kind of lobby so it is humid there, but it gives you...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank JimJumBKK
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear JimJumBKK, Thank you for your positive comment. We are really happy to read that you had enjoyed our facilities and service. We look forward to welcoming you back to Mercure Pattaya very soon. Kind regards, Jeerapong Hantulah Resident Manager

Los Angeles, California
Reviewed 1 week ago

The lobby and the grounds look good but my room is run down. Faucet handle is broken, towels have gray stains, shower head is old and would not stay on the holder, the drain for the sink was clogged, maintenance came with a plunger, I don't know where that plunger have been before and no one came to clean the...

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Helpful?
Thank grogrogro31
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Grogrogro31, Thank you for taking time to share your comments with us. I’m sorry to read that you had unpleasant stay experience, please accept my sincerest apologies. I have noted that your various points of dissatisfaction and rest assure that we will be addressed with all teams level, to further improve our products and services. Once again thank you...

Melbourne, Australia
Reviewed 1 week ago via mobile

I keep returning to this place. It's spotless , friendly staff excellent pool and facilities just keep me returning . Prices are more than reasonable . My only criticism is their internet is still at best slow and unreliable at worst non existent.

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Helpful?
Thank Phil E
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Phil E, Thank you for your positive review. We were a pleasure having you back at Mercure Pattaya. Really appreciate your kind comments about our hotel and do sincerely hope to welcome you and your family back to Pattaya very soon. Kind regards, Jeerapong Hantulah Resident Manager

Reviewed 2 weeks ago

Reserved for 2 days in last weekend(April 2017) and change for add more guess in a single room, charged more 800 THB, acceptable and free upgrade to family room, this was excellence and mind service. It locate in Sai Song Road(#2 Road) hart of Pattaya walk to shopping area(walking street, department store) and beach. Easy to drive to any attractive...

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Helpful?
Thank VoraphongWar
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear VoraphongWar, Thank you for your positive comment. I'm most grateful to read that you have enjoyed our location and Friday BBQ. We hope to welcome you and your family back to Pattaya very soon! Kind regards, Jeerapong Hantulah Resident Manager

Bangkok, Thailand
Reviewed 2 weeks ago

The hotel is located in Pattaya city. Near shopping mall. The hotel is old but clean and big rooms. I got family room and my daughter love it so much. The hotel breakfast should be improve. Not many choice and not delicious

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Onusa S
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Onusa S, Thank you for your review. I have noted regarding to Our breakfast taste and various option and please rest assure that we will be addressed with all teams level, to further improve our products and services. We hope to welcome you back to Pattaya very soon. Best regards, Jeerapong Hantulah Resident Manager

Singapore, Singapore
Reviewed 3 weeks ago

Stayed at the hotel for 3 nights. Hotel staff especially those from the cafe were friendly and helpful. Short walk to the main street where the vendors are and also near a supermarket. Only complaint that I have is that sometimes the shower have hot water and sometimes it doesn't.

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Helpful?
Thank simhhoe
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Simhhoe, Thank you for taking time to share your comments with us. Apologies for unfortunately experience and we have noted your dissatisfaction point and rest assure that we will be addressed with our engineer team to further improve our products and services. However thank you again for your compliment about our staff service and we hope to welcome you...

Sydney, Australia
Reviewed 3 weeks ago

I went there with my 3 friends and the service at the front desk, especially a manager name Tim & a service assistant name Romy had great customer service skills. Gerald the General Manager was absolutely wonderful as he was very helpful while we were staying there. All the staff there are very friendly and helpful from the service desk...

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Helpful?
Thank r0bbiev8
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear R0bbiev8, Many thanks for your compliment and excellent rating. I will share your kind words with our entire team, and surely that your feedback will encourage us to continuously improve the quality of our service. We look forward to welcoming you and your friend back to Pattaya very soon. Kind regards, Jeerapong Hantulah Resident Manager

Australia
Reviewed 3 weeks ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Leigh111
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Reviewed 3 weeks ago via mobile

Hotel staff were very friendly and helpful, great location in the heart of city, big carpark and warm welcome drinks with nice smiles from staff, Room was lovely decoration and comfortable sleep, very good BBQ buffet and Friday and saturday, good value for money to stay at Mercure with pleasant stay! I will definitely come back again,

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Helpful?
Thank Rusinawell
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Rusinawell, Thank you for your positive comment and five stars rating. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. We look forward to welcoming you back to Pattaya very soon. Kind regards, Jeerapong Hantulah Resident Manager

Reviewed 3 weeks ago via mobile

I have stayed at Meecure and Hotel staff are very friendly and helpfull.especially Nitty at night reception everytime when i walked pass always say hello and good night with smiling it maked me feel so comfrotable stay.Room were cleaned and lovely setup.i definetly will come back to stay again on songkran

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Helpful?
Thank erickson99
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Erickson99, Many thanks for your positive comment and excellent rating. I will also share your kind words with our entire team, and I am sure that your feedback will serve as an encouragement to all of continuously improve the quality of our service. We look forward to welcoming you back to Pattaya very soon. Kind regards, Jeerapong Hantulah Resident...

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May 7 May 8
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Friendly and accommodating, Mercure Pattaya Hotel is situated right in the heart of Pattaya, only a few minutes walk from the beach and next to some of the city's best boutiques and restaurants. The hotel features 3 outstanding restaurants, day spa, large free form swimming pool, fitness centre, business centre, Le Club lounge. A choice of 247 well appointed guest rooms complete with balconies feature a blend of contemporary and modern design. Each individual room is air-conditioned and equipped with a mini bar, international satellite TV, IDD telephone, personal in-room safe and Wi-Fi internet. ... more   less 

Additional Information about Mercure Pattaya Hotel

Address: 484, Moo 10, Pattaya 2nd Road, Soi 15, Pattaya 20150, Thailand
Region: Thailand > Chonburi Province > Pattaya
Price Range: $64 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Pattaya Hotel 4*
Number of rooms: 247
Reservation Options:
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Also Known As:
Accor Hotel Pattaya
Mercure Pattaya
Mercure Hotel Pattaya
Hotel Style:
#15 Business Hotel in Pattaya
#21 Spa Hotel in Pattaya
#27 Luxury Hotel in Pattaya
#32 Romantic Hotel in Pattaya
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Pattaya Hotel staff and other travellers.
14 questions
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Adelaide, Australia
Melbourne, Australia

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Questions? Get answers from Mercure Pattaya Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd, floor will be better than lower”
VoraphongWar, 10 Apr 2017 | Read review
“Floor 6, waterside pool view/family room/Vip room”
r0bbiev8, 2 Apr 2017 | Read review
“We had a street view, where we could watch life go by with a wee drink on our balcony.Top floor also meant it was a lot quieter.”
JoyceSp, 4 Mar 2017 | Read review
“The rooms at the rear of the hotel overlook the pool and garden but behind that is another hotel under construction (no noise)”
TetleyPete, 2 Mar 2017 | Read review
“poolside view have a good view, opposite side view is ok (can see the sea about 1km away over rooftops).”
justincF8799BK, 13 Feb 2017 | Read review
5 of 5
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USD 64* /night
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TripAdvisorUSD 64
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*Disclaimer
Prices are for 1 room, 2 adults
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