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Mercure Pattaya Hotel

1,333 reviews
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Traveller (542)
Room & Suite (176)
Pool & Beach (115)
Overview
  • Excellent37%
  • Very good40%
  • Average16%
  • Poor5%
  • Terrible2%
Travellers talk about
“aqua bar”(14 reviews)
“walking street”(89 reviews)
“swimming pool”(66 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Rooms
11 Mar.12 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,333)Write a Review
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976 results
Traveller rating
402
352
151
53
18
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402
352
151
53
18
Show reviews that mention
All reviewsaqua barwalking streetswimming poolaccor hotelscorner suitethe general managerbbq buffetfamily roombuilding workshuttle serviceconstruction noisefree shuttleshopping mallgreat poolexcellent hotelmain roadexcellent stay
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1 - 5 of 976 reviews
Reviewed 6 days ago

I must first state that as an Accor Plus member, I almost always stay at an Accor property, unless a bargain is in the offering. Alas, the Mercure Pattaya Hotel promised more than it delivered, looking better in the pictures than in its "past its...More

Thank WARREN S
Reviewed 1 week ago via mobile

We are pleased with ur service .we need to appreciate specially executive chef Tony who really helped us by giving us indianfood intact which was out of the menu he is great humble.and courteous. And I would also appreciate.nikki.bee.and oa for there hospitality keep up...More

Thank Melwinsunil D
Reviewed 1 week ago

Very noisy low class guests talking loudly in the corridors. Guests bang g their doors frequently. Guests screaming at the swimming pool. Construction noise from nearby hotel construction. Corridors paved with ceramic tile instead of carpet hence you can hear trolleys passing people walking etc.More

Review collected in partnership with Accorhotels.com
Thank Karabet K
Response from MercurePattaya, General Manager at Mercure Pattaya HotelResponded 1 week ago

Dear Karabet K, Allow me to express my gratitude for sharing your thoughts on the experience you had at Mercure Pattaya Hotel and for assessing the level of service provided. I am truly sorry to hear regarding the issue you have experienced during your recent...More

Reviewed 1 week ago

A good property but let down by the front desk. The reception is not at all welcoming specially the lady by the name "First". Morning breakfast is same every day and if you are a vegetarian, dont expect much . Secondly would suggest the hotel...More

Thank abhinav g
Response from MercurePattaya, General Manager at Mercure Pattaya HotelResponded 1 week ago

Dear Abinav g, Warm greetings from Mercure Hotel Pattaya. I am truly sorry for your less than positive experience at Mercure Pattaya and please accept my humble apologies for not living up to your expectations. The service you received from my Front Office staff is...More

Reviewed 1 week ago

The hotel is clean and provides great service.The restaurant Aqua Pool bar & Club has delicious foods, the menu caters to a lot of different audiences. Smoothies were fresh and hearty.The lobby also offers excursion packets to different locations.More

1  Thank Kanwal L
Response from MercurePattaya, General Manager at Mercure Pattaya HotelResponded 1 week ago

Dear Kanwal L, Thank you for taking the time to give us your kind feedback. We appreciate the scores you have given to our hotel regarding your stay here. Your scores will be passed down to our affable staff. I am certain that this will...More

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123456196
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Spa
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Outdoor pool
Details
Price range
USD 48 - USD 69 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Pattaya
#25 Spa Hotel in Pattaya
#30 Romantic Hotel in Pattaya
#32 Luxury Hotel in Pattaya
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Details
Price range
USD 48 - USD 69 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Pattaya
#25 Spa Hotel in Pattaya
#30 Romantic Hotel in Pattaya
#32 Luxury Hotel in Pattaya
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
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Traveller (542)
Room & Suite (176)
Pool & Beach (115)
Dining (77)
Family and Play Areas (23)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Mark H
11 January 2018|
AnswerShow all 2 answers
Response from Karabet K | Reviewed this property |
This hotel is too friendly. You can hear the loud talk of the Chinese and Indian families and groups right in your room. They wake you up many times by talking loudly in the corridors and by banging their doors. Stay away... More
1
Vote
ThaiTeacherBangkok
5 August 2017|
AnswerShow all 2 answers
Response from Tom L | Reviewed this property |
This hotel have no Le club lounge for the members
1
Vote
garyelliott11
12 July 2017|
Answer
Response from Phil E | Reviewed this property |
No idea . Ring hotel for check.
0
Votes
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123456
Room Tips
"Choose the Hotel Mercure Pattaya Ocean Resort and beg for a good rate."
Read review
"Not a family suite if you’re not a family"
Read review
"There is no noticeable difference between the Superior and Deluxe rooms except the price... go for superior."
Read review
"Corner rooms have a huge balcony, try and get a pool view room"
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