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we stayed recently (July 18) at the nova gold in pattaya and really enjoyed our stay there , the staff were friendly and helpful and the room was cleaned daily, the pool area was a little small and a bit shaded but we were able...More
Thank Steven D
Response from Patcharee N, Manager,Rooms at Nova Gold HotelResponded 4 days ago
Dear Steven D,
Thank you for taking the time to write a nice review for Nova Gold Hotel Pattaya. We appreciate you sharing your experience, good to learn you enjoyed our facilities, service staff.We look forward to welcoming and served you again for the next...More
Stayed at this hotel during Aug 2017 for 7 nights. but been here 3 times. good service,clean room,comfortable bed. helpful staff.I would recommend this hotel to my friends.
Only have an issue with the points system, they don't update or award the points when they...More
1 Thank ferrariphil2000
Response from Patcharee N, Manager,Rooms at Nova Gold HotelResponded 20 January 2018
Thank you for taking the time to write a nice review for Nova Gold Hotel Pattaya.
It is a pleasure to know that you enjoyed the room, service and our team. I have taken note of your comment and shared your experience with...More
me and my father and brother all stayed at this hotel with indoor rooms which had a very big bathroom with bathtub and private shower. The bed the television the patio everything was great. It is right by our favorite restaurant Jameson. Everyone there is...More
Response from Patcharee N, Manager,Rooms at Nova Gold HotelResponded 3 weeks ago
Thank you for taking the time to write a nice review for Nova Gold Hotel Pattaya. We appreciate you sharing your experience, good to learn you enjoyed our facilities, service staff.Thank you once again for your time and I am very much looking...More
When “GOLD” is the name, that’s what one expects. Just look at the Certificate of Excellence awards from T*advisor, B*okings and others for “First Place”.
Covered in Glittering gold décor with a centerpiece topless lady mannequin/statue in bowing position, the performance of Nova Gold...More
Thank Kay L
Response from Patcharee N, Manager,Rooms at Nova Gold HotelResponded 9 July 2018
Dear Kay L,
Thank you very much for sharing your comments with us,We are happy to hear that you enjoyed your stay and were satisfied with our service.Thank you once again for your time and I am looking forward to your next visit.
The entry of the hotel is worst and you will never feel like entering into a hotel. Ladies staffs at the reception doesn't know the meaning of hospitality. They treat you as if you are staying there for free. No breakfast at the hotel and...More
Thank Abhinav P
Response from Patcharee N, Manager,Rooms at Nova Gold HotelResponded 14 June 2018
Dear Abhinav P,
Greeting from Nova Gold Hotel Pattaya,We are very disappointed that we can't make your a good first impression when arrival to hotel. The service you received and commented about our service and facilities are provide does not meet our standards. and I...More