Grand Palazzo Hotel Pattaya
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Grand Palazzo Hotel Pattaya

Phettrakul Rd. 292 Village No. 6, Pattaya 20150 Thailand
Traveller (276)
Room & Suite (46)
Dining (9)

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Fully refundable before Thu, 30 May
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AU$84
AU$75
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.5
#50 of 569 hotels in Pattaya
4.1 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
3.6 of 5 bubbles
Value
Sophisticated elegance comes standard at The Grand Palazzo Hotel Pattaya. Featuring a prime location in Central of Pattaya City, The Grand Palazzo Hotel is the perfect place to stay in Pattaya for the urban adventurer, with unmatched access to Pattaya’s Walking Street, Tiffany Cabaret Show, Alcazar Cabaret Show, Art in Paradise, Central Marina Shopping Arcade, Beach Road and more. Whether you are travelling for business or exploring Pattaya City’s attractions with entire family, our hotel in the heart of the entertainment district brings the best of Pattaya to you. The Grand Palazzo Hotel’s 287 upscale rooms and suites feature inspired amenities and conveniences for luxurious stays near Central Marina Shopping Arcade, including oversized accommodations with balconies for unprecedented sea views of Pattaya’s bay. Spaciousness, thoughtful amenities and courteous services set ours apart from other luxury hotels in Pattaya, with international buffet breakfast served fresh daily and freshly prepared International cuisine for lunch. Jimmy & Co. provides one of Central Pattaya’s top upscale bar experiences, serving your favourite cocktails, selected liquors and wines for your special night with LIVE band. With a host of features catering to groups and business guests, The Grand Palazzo Hotel is also the ideal meeting space in the center of Pattaya city.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Kids pool
Free shuttle or taxi services
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Snack bar
Special diet menus
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Room service
VIP room facilities
Bottled water
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Quirky Hotels
Great View
Languages Spoken
English, Thai

Location

Phettrakul Rd. 292 Village No. 6, Pattaya 20150 Thailand
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 78 out of 100
78
Utapao Airport
32.1 km
See all flights
Bangkok Intl Airport
83.5 km
See all flights
330Reviews11Q+A11Room tips

Reviews
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Detailed Reviews
Ivanov wrote a review Jan 2020
1 contribution
5.0 of 5 bubbles
We stayed here from Christmas for 4 night starting first day when we arrived was great warm welcome staff fast check in and smooth front desk Duty manager with her team went up to gave us a Christmas gift our kid was very happy.
The room here is big the problem on next day our room door not functioning can't opened any more they send someone come but can't fixed it. We came back it late at night so the next day we called duty manager she send someone to fixed again but can't be used again so she asked us to moved the room she help us a lot but the new room that we moved it look not clean and dusty so we asked to change back to the first room duty help us again to moved she try the best always respectful willing to help never say no thank you so much.
The pool here is good relax but Gym it not convenient.
Location it good with shuttle service.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GrandPalazzoHotel1, Manager at Grand Palazzo Hotel Pattaya
Responded 5 Jan 2020
Dear Valued Guest, First of all, thank you for sharing your experience with us. I really appreciate the positive comments you made on Grand Palazzo Hotel,And We are sorry to hear that you unexpectation was not met at this time we take our guest's comment seriously and discuss them with our employees in detail particularly with haeds and employees of a particular department the comments refer to and we always see if there thing we can do better and if there is away to improve our service so thank you on pointing out several areas of possible improvenments. Best Regards, Pailin K. Duty manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Libbie R wrote a review Jan 2020
Greensboro, North Carolina53 contributions66 helpful votes
5.0 of 5 bubbles
Another great stay at the Grand Palazzo Hotel. The staff treat you with respect and greet you with smiles from the time you check in until the time you leave. Just love staying here.

Beds and pillows are clean and comfortable, nice big shower and separate bath. Breakfast buffet includes everything from yogurt and granola to omelettes and bacon/sausage to Asian noodles and spaghetti. There's also a bread, croissant/pastry table and another area for fruits. I'm sure I've missed a lot, it will take a days to get through everything they offer. Just a great place to stay.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GrandPalazzoHotel1, Guest Relations Officer at Grand Palazzo Hotel Pattaya
Responded 15 Jan 2020
Dear Valued Guest, Thank you so much for your kind words of appreciation, as well as your detailed review of your visit with us at Grand Palazzo hotel, Pattaya. We are happy to hear that you enjoy with our hotel. I will be sure to share these encouraging words with the team, especially those concerned in making your stay so enjoyable. Look forward to welcoming you back in the not too distant future for another great staying experience. Best Regards, Lalana P. Guest Relations Officer
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JP wrote a review Dec 2021
Bangkok, Thailand9 contributions
+1
5.0 of 5 bubbles
Love everything at this place, big room (gor the price), clean, nice and soft bed and pillows. The towels are soft and thick (not like usual hotel which is thtin and dry). Did not use the pool and have breakfast this time but love to come back again!
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Markus M wrote a review Apr 2022
1 contribution1 helpful vote
1.0 of 5 bubbles
I normally don’t leave reviews but I feel I need to explain why I rate this a 1 star. Firstly this is supposed to be a 5 star hotel yet it felt no better than a 3 star. It takes around 15 minutes to check in and once you get to your room the air con is not even on and the room is extremely hot. The balcony is full of dust and the chairs are too dirty to actually sit on and enjoy the view. We ordered room service and it took the staff 18 hours to pick up the dirty plates we placed outside the door. I wanted to take a shower at 1am and the hot water was turned off. I called the lobby and waited close to an hour for them to turn the heater back on. Breakfast has almost no variety to chose from. We went to the gym only to find out it was in the middle of the lobby with no lights or air conditioning. We left our room at 1 pm and got back at 6pm when they where busy cleaning… I mean who cleans the room at 6pm? We had to sit very uncomfortably and wait for the ladies to finish cleaning…. The room is nice, but besides that…. This is the worst 5 star experience I have ever had and will rather book somewhere else when we return to Pattaya. Thanks
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Date of stay: April 2022Trip type: Travelled as a couple
Room Tip: Avoid breakfast and the Gym
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeff B wrote a review Dec 2022
11 contributions
+1
1.0 of 5 bubbles
Thankfully my family and I only had to stay in this hotel for two nights.

The standards were very low in all aspects.

On the day of us checking in we were just stood there waiting for a member of staff to acknowledge that we were there.

The room was big, however the cleanliness of the room was of a low standard.

This just continued over the next couple of days.

We didn't want to risk going in the swimming pool as it didn't look like it was cleaned, there was no one using it, that to me is a good indication not to use something.

The gym was a a disaster, it wasn't even in a set room just placed in a corner of one of the floors of the hotel. I think if you did use the gym equipment you have probably court an infection of it.

The food area for breakfast looked so unclean the floor was dirty, food wasn't covered and the we lots of flys around.

I seen a member of stuff wipe down a table, and they just wiped over the mats and the area of the table that was showing. No mat were moved to clean the table probably. There were stuff just stood around doing nothing.

The breakfast was on from 0600 to 1000hrs as soon as it came to 1000 o'clock they turned the lights off in the dining hall even though there we still customers eating they're breakfast.

The stuff just need to be better trained and the management need to manage.

I did want to add more photos however I was limited to only 10.

I would recommend staying in this hotel.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark P wrote a review Apr 2022
Chichester, United Kingdom25 contributions6 helpful votes
3.0 of 5 bubbles
On the surface an impressive hotel with super Lobby and large modern rooms. Closer inspection not so good: no power sockets by beds, no shaver socket in bathroom, uneven floor tiles, no mirror above dressing table, sink that drained so slowly. Hotel worked hard to resolve problems including a flood in the bathroom and supplying extension cables. Beds comfy and cleaning team excellent, breakfast ok but rather oddly no knives. The place feels like a ghost hotel with closed bar and restaurants and small staff. Swimming pool lovely and large but dreadful decoration, the pool terrace could be spectacular but looks as if a bunch of 7 year olds were given £20 to spend in Poundland to style it (plastic lemons and sunflowers stuck to the wall). The place feels unloved and uncared for, it functions OK but could be amazing with a greater attention to detail.
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Date of stay: April 2022Trip type: Travelled with friends
Room Tip: Views good from most rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LuoJun wrote a review Jan 2020
2 contributions
5.0 of 5 bubbles
Clean hotel, nice breakfast, conveniently located, Free parking. Easy access. Checking in was a breeze and the service was great by Lalana, She always greeted us with a smile and called us by name. Truly worth the stay and will definitely revisit in the near future.
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Date of stay: December 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GrandPalazzoHotel1, Guest Relations Officer at Grand Palazzo Hotel Pattaya
Responded 18 Jan 2020
Dear Valued Guest, Thank you for choosing Grand Palazzo hotel Pattaya. Your feedback is greatly appreciated.We are happy to hear that you enjoy with our hotel. I will be sure to share these encouraging words with the team, especially those concerned in making your stay so enjoyable. Look forward to welcoming you back in the not too distant future for another great staying experience. Best Regards, Lalana P. Guest Relations Officer Team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
andy m wrote a review Feb 2024
Manchester, United Kingdom8 contributions23 helpful votes
4.0 of 5 bubbles
Very good hotel in good location, friendly staff, great breakfast, large rooms with large comfortable beds, soft sheets.
Good gym and pool.
Went in February and although the weather was hot, pool does not get the sun so stays cool, no sunbathing area.
Mainly Asian guests so the breakfast reflects that.
Great value for money, my only criticism was poor quality repairs in the bathroom and around the pool area, something you see a lot of when the sealant needs replacing, it looks like it is done by a 5 year old.
Overall great value , good experience
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Date of stay: January 2024
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Most things are on your doorstep, research the area around you as you don’t need to go far for...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gautam Jain wrote a review Sept 2022
4 contributions
5.0 of 5 bubbles
safe locker, bath tub, hot water shower, basic amenities like tooth brush, bath robe and all makes you very comfortable. balcony view gives pattaya fresh look.
15 mins walk to alkazar show and mumbai magic hotel.
Beach walk to WALKING STREET and Night bazaar for street shopping at best prices.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gizago wrote a review 3 May
Chester, United Kingdom723 contributions259 helpful votes
1.0 of 5 bubbles
This is NOT a 5 Star Hotel! I can't believe they are permitted to advertise it as such.

It is an old wreck, falling to pieces with broken trimmings, holes in the tiles, muck & grime in every corner and broken furniture from the 1990's.

The room a/c is awful and the pool looks like a child's playground within a bricked-up prison compound.

**AVOID**AVOID**AVOID
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Date of stay: May 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
speak2marley asked a question Feb 2020
Leicester, United Kingdom
Hi is this hotel guest friendly looking to book
Pattaya, Thailand
Dear Sir/Madam Thank you for your interest in Grand Palazzo Pattaya. In case that you have booked a single room, we are pleasure to waive the joiner charge for you as a special case. We are looking forward to welcoming you here in Pattaya. Please do not hesitate to contact us for any further assistance.
Pattaya, Thailand
Dear Valued guest, On day time hotel provided free shutter bus to go Terminal 21, Beach at 11:30a.m. , 13:30p.m. , 15:30p.m. , 17:30p.m. On night time hotel provided free shutter bus to go Terminal 21, Beach, Central Festival and walking street at 19:00p.m and 21:00p.m. Guest Relations team
dianaleow asked a question Sept 2019
Singapore, Singapore9 contributions14 helpful votes
Any jacuzzi pool
Pattaya, Thailand
Dear, Sir/Madam Warmest greeting from Grand Palazzo Hotel Pattaya. We are sorry to inform you that jacuzzi pool is not available. Please do not hesitate to contact us for any further assistance. Best Regards, Akanit Promjoy (Aung) Guest Relations Officer
Manoj P asked a question Jan 2019
Nagpur, India
Is it gust freindly or not
andy m wrote a tip Feb 2024
Manchester, United Kingdom8 contributions23 helpful votes
4.0 of 5 bubbles
"Most things are on your doorstep, research the area around you as you don’t need to go far for all the bars shops restaurants and beach"
Read full review
Cheefoong wrote a tip July 2023
Romford, United Kingdom153 contributions59 helpful votes
4.0 of 5 bubbles
"There is parking space at the front of the hotel."
Read full review
Niraj J wrote a tip May 2023
Kolkata (Calcutta), India2 contributions3 helpful votes
1.0 of 5 bubbles
"Avoid this hotel completely"
Read full review
chtown2017 wrote a tip Jan 2023
Houston, Texas36 contributions2 helpful votes
4.0 of 5 bubbles
"Close to everything but the only good exercise option is to run on the beach or swimming. The hotel gym is to be avoided."
Read full review
Anil M wrote a tip June 2022
New Delhi, India335 contributions98 helpful votes
2.0 of 5 bubbles
"Avoid booking hotel"
Read full review
Not the right property for you?
There are more places to choose from in the Pattaya area.
PRICE RANGE
AU$66 - AU$96 (Based on Average Rates for a Standard Room)
LOCATION
ThailandChonburi ProvincePattaya
NUMBER OF ROOMS
287
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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GRAND PALAZZO HOTEL PATTAYA (AU$66): 2024 Prices & Reviews (Thailand) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Grand Palazzo Hotel Pattaya
Which popular attractions are close to Grand Palazzo Hotel Pattaya?
Nearby attractions include Art in Paradise Pattaya (0.4 km), Alcazar Cabaret (0.4 km), and CentralMarina (0.3 km).
What are some of the property amenities at Grand Palazzo Hotel Pattaya?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grand Palazzo Hotel Pattaya?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Grand Palazzo Hotel Pattaya?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Palazzo Hotel Pattaya?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Grand Palazzo Hotel Pattaya?
Conveniently located restaurants include The Sky Bar Rooftop, Big Fish Pattaya, and The Car Bar.
Are there opportunities to exercise at Grand Palazzo Hotel Pattaya?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Grand Palazzo Hotel Pattaya?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Palazzo Hotel Pattaya offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Palazzo Hotel Pattaya?
The staff speaks multiple languages, including English and Thai.
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