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Shangri-La Hotel, Chiang Mai

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Shangri-La Hotel, Chiang Mai
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1,841 Reviews from our TripAdvisor Community

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Showing 1,476: English reviews
Hong Kong
Reviewed yesterday NEW

Looking to 'rough it' ? Well don't come here ! As you would expect from this brand and price bracket, this is a well appointed and very comfortable hotel with all the little touches necessary to make their clients feel cosseted. It's well located with plenty to see within walking distance. The rooms are large and the service up to...

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Thank mapHongKong
Baton Rouge, Louisiana
Reviewed yesterday NEW

We thoroughly enjoyed our stay at the Shangri-La in Chiang Mai. The pool was very nice as was the kids club area. The spa was nice, but a little overpriced and overrated when there are so many nice, inexpensive options nearby. We used a driver from the hotel for our excursions, and we were also pleased with that service.

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Thank staciethebaker
London, United Kingdom
Reviewed 5 days ago NEWvia mobile

We stayed hereon our honeymoon and it was a perfect stay. On arrival we had flowers, wine chocolates and more. Throughout our stay we were treated excellently and this was the same for all people staying. Great pool and the spa is amazing. It is located within 5 minutes walking distance to the night bazaar and many other street markets....

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Thank CA_Kerr1988
Singapore, Singapore
Reviewed 5 days ago NEW

Had a great stay in Shangri-la Chiang Mai in early Jan. Hotel had usual high standard of the hotel group, and an absolutely fabulous pool. Just remember pool is a bit cold in the morning, as a neighbouring tall building doesn't let the sun shine on the pool till about noon. It's also pretty well located with the night market...

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Thank Subhramit D
Singapore, Singapore
Reviewed 5 days ago NEW

Great stay and is a great choice. We have booked two rooms. We experience excellent customer services from the all staffs expecially the horizon club staffs. Will definetly be back to the same hotel on our next trip.

Review collected in partnership with shangri-la.com
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Thank ireneyow11
Australia
Reviewed 5 days ago NEW

I love Shangril-la Holidays, these hotels always have lovely gardens and amenities. Chiang Mai was a magical place, not as hectic as Bangkok, but with an ambience of the story of Lost Horizons about it. Temples in the mountain, ancient tribal hill tribes and cities. The hotel sits amongst a garden of trees and plants that are a pleasure to...

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Thank gleAustralia
New York City, New York
Reviewed 1 week ago NEWvia mobile

From the moment we were greeted at the airport, and given refresher towels, water and free wifi in the car, I knew we were getting service beyond any expectation. Check in was great! So smooth. We stayed in the Horizon level floors and had access to the lounge. Service was just impeccable. Our room was set up beautifully for our...

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1Thank Janet L
FRichter_GM, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear Janet L, Thank you very much for this wonderful 5 stars review full of WOWS on Shangri-La Hotel, Chiang Mai. It’s a pleasure to read your kind review and thank you for making SLCM part of your honeymoon. I am happy that our Horizon Club accommodations accorded with exclusive privileges, breakfast and cocktail hours, dedicated club team and more,...

Singapore, Singapore
Reviewed 1 week ago

For the price paid, one would have a higher expectation of the overall service level. While the room and facilities are good, the hotel fall short on the service level. Staff in the Chinese restaurant does not appear too happy when asking for their assistance. The same goes for the morning buffet restaurant.

Review collected in partnership with shangri-la.com
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Helpful?
Thank t_jeannie
FRichter_GM, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear t_jeannie, Thank you for choosing Shangri-La Hotel, Chiang Mai for your stay and for your valuable review. We are pleased that you enjoyed our accommodation and facilities. At the same time, your comments have been noted. We always appreciate the time our valued clients dedicate to sharing their thoughts and opinions on their stay with us. It is a...

London, United Kingdom
Reviewed 1 week ago via mobile

The hotel is in a great location for walking and seeing the City, the hotel and staff were excellent, we booked a club room Which was very good quality for food and drinks our room was Very spacious and very clean, the staff in the club room were Excellent with nothing to much trouble, the hotel grounds are very spacious...

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Thank w66mag
FRichter_GM, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear w66mag, Thank you very much for this wonderful 5 stars review on Shangri-La Hotel, Chiang Mai. I am happy that our Horizon Club accommodations accorded with exclusive privileges, breakfast and cocktail hours, dedicated club team and more, made your stay memorable. My team joins me in thanking you for your generous recommendations and I look forward to welcoming you...

Bangkok
Reviewed 1 week ago

The Shangri-La is a luxury hotel, at a reasonable price, with spacious room, and excellent facilities. It is the staff who make it. They are attentive and generous and if anything does go wrong, they more than make up for it.

Review collected in partnership with shangri-la.com
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Helpful?
Thank Sally H
FRichter_GM, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear Sally H, Thank you for sharing wonderful review of your recent stay at Shangri-La Hotel, Chiang Mai. Inspiration is a key hallmark of Shangri-La brand, and we love to hear the things we are doing exceptionally well, so that we can build on the experiences we offer and make them even more amazing. We look forward to welcoming you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Ideally located on Chang Klan Road, the Shangri-La Hotel, Chiang Mai is within easy walking distance of the city's famous Night Bazaar. Situated in a lush garden setting, the hotel is just a 10 minute drive from Chiang Mai International Airport. It also enjoys close proximity to fascinating museums, cultural centers, and Chiang Mai's numerous temples, shops and boutiques. ... more   less 

Additional Information about Shangri-La Hotel, Chiang Mai

Address: 89/8 Chang Klan Road, Chiang Mai 50100, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Price Range: $175 - $572 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Chiang Mai 5*
Number of rooms: 281
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Shangri-La Hotels and Resorts, Cancelon, Priceline, Travelocity, Agoda, Hotwire and Jetsetter so you can book your Shangri-La Hotel, Chiang Mai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Chiang Mai
Chiang Mai Shangri La
Hotel Style:
#4 Business Hotel in Chiang Mai
#9 Spa Hotel in Chiang Mai
#10 Luxury Hotel in Chiang Mai
#11 Family Hotel in Chiang Mai
#13 Romantic Hotel in Chiang Mai
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Chiang Mai staff and other travellers.
19 questions
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Newcastle
London, United Kingdom
Aberdeen, United Kingdom
over a year ago

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Questions? Get answers from Shangri-La Hotel, Chiang Mai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This hotel has 2 really good options, a mountain view room, which is fabulous And a garden / pool view option, also very attractive.”
 of 5 bubbles gleAustralia, 11 Jan 2017 | Read review
“Luxury But at bargin prices”
 of 5 bubbles 226marshallc, 4 Jan 2017 | Read review
“Pool side and city side are great views”
 of 5 bubbles kevinpK9490RX, 2 Jan 2017 | Read review
“pillow too soft, could offer one more choice in the closet i guess”
 of 5 bubbles jefftam2001, 21 Dec 2016 | Read review
“As usual, go high up to get the best views”
 of 5 bubbles 252rogerm, 18 Dec 2016 | Read review
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