The hotel is like the oasis in the city with beautiful garden and the national heritage house of the owner. The house is now using as lobby, business center and meeting rooms. The spa located in the front building to provide some privacy for the hotel guests. The restaurant situation on the opposite but with water front. Their security was so attentive to assist guest for crossing the road. The restaurant has the good view of the river and Doi Suthep. It had good selection of wine. The bed room had pool view with large balcony.
it is localted outside cityby the ping river where serveral high end bar restaurants localted together. the hotel is an old house expanded to 37 room it has a outdoor pool. and a breakfast and dinner restaurant by the river. the room is large and clean, the lobby, living room and spa all quite nice
With this price I expect it should be better. Maybe the building is a little bit old. Noisy at night as there are several bars nearby. Nice swimming pool and spa. Overall speaking it is nice experience, staffs are very helpful. Lots of restaurants and shops nearby.
I will try to be totally objective. This hotel has positives: 1) The room is beautiful. The dark tones blended very well. The bathroom is gorgeous. 2) The layout of the property was extremely well done. I believe all of the rooms have a balcony that overlooks the pool. 3) The front desk is very helpful. I felt bad for the front desk due to the list of complaints which will follow next NEGATIVES: 1) The first room I was given was on the 2nd floor. The air-con was mediocre. The room did not get that cool. The 3 lamps all require manual switches, which was inconvenient since all the other lights are control by wall switches. The cable TV was horrible. I know. I’m not here to watch TV. However, when it is pouring rain and you’re waiting for breakfast to open it would be nice to throw the tv on to pass a little time. The second room they gave to me addressed most of my issues. 2). WiFi is HORRIBLE. Even in my 2nd room it was better but very spotty during the night. 3) Location for the complimentary breakfast is across the street from the actual hotel. I’d rather not get wet crossing a street when it’s raining for breakfast. Breakfast itself was mediocre. Nothing stood out. Some of the “hot food” was lukewarm. I arrived there at the very start so there was no excuse for the food to not be hot. The breakfast staff was less than attentive. Buffet style should require staff that will take your plates before they start to stack up. 4) Concierge service is pretty much pointless. Their English was substandard. I needed to go to the front desk every time I needed help, which is why I consider the front desk a positive. 5) Management! I’m day 3 into an 8 night stay. I brought up my issues to the front desk at 7:30am on day 2 and they told me management would get back to me when they arrive at 8am. By almost noon I went to the front desk to inquire about the management’s response. They informed me the manager wasn’t even in town. Really?! To wrap up this review I honestly wanted to like this hotel. It truly is a beautiful place. I’m not completely pleased with the location (not exactly conveniently located to town) but I won’t mark it as unsatisfactory. However, there are just too many issues that will make the rest of my stay at the hotel enjoyable. If the rest of my stay wasn’t non-refundable I would be staying somewhere else.…
It is my first visit to Chiang Mai. A resort to me has pools, gym and activity rooms. Unfortunately, the pool and gym are small, and there is no activity for children. The good sides are: - Room is spacious and clean. - Staff are friendly and helpful. - Spa and massage are famous (but we did not go there). The good sides about Chiang Mai are that both transport and food are cheap.