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Chiang Mai Plaza Hotel

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Chiang Mai Plaza Hotel
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935 Reviews from our TripAdvisor Community

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Showing 506: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

We chose our hotels on the basis of comfort, location, and safety. This impressive hotel presents beautifully but that is completely deceiving. Housekeeping took my dress from the bathroom, either inadvertently (or on purpose), and the management refused to handle the matter professionally and ultimately did nothing about it. Firstly, they told me I was most likely mistaken and then,... More 

Helpful?
1 Thank Pamella P
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

I have been to many hotels around the world and I can guarantee that their customer service is the ugliest especially the front desk staff. The male staff. Their manner is very rude to customers. They are not willing to help at all. At some point, I even feel that they threatened me. The room are old .. very old.... More 

Helpful?
1 Thank Panitnan C

Travellers are raving about these Chiang Mai hotels

Level Contributor
241 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 2 weeks ago

When i booked the hotel on booking.com, it said that there is a round-trip airport transport. But after i booked, when i told them i need to be at the airport at 4:30 AM, the customer service told me it's not possible and it starts from 6:30 AM. Then they told me that if i want to have a transport... More 

Helpful?
1 Thank LevyShahar
Taipei, Taiwan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

I was trying to contact my friends who were staying at this hotel. I tried to call to the hotel many times, they just don't have their service mind and honestly do not care and just hung up my phone call. Also the booking is pre paid. But my friend complained to me that front office staff insisted to charge... More 

Helpful?
1 Thank 2020nnn
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

My girlfriend and myself have spent about month in Thailand so far and have stayed in many hotels all over the country. Some 4 stars and lots of 2 stars. This is the worst place we have stayed at and sadly it's a 4 star. There is nothing wrong with the hotel itself in fact it's quite nice but I've... More 

Helpful?
1 Thank Travis M
Bangkok, Thailand
Level Contributor
86 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 3 weeks ago

When you first arrive you think nice hotel, but once you check in you wished you hadn't .The service if thats what you can call it was very poor, they have a large and impressive lobby but the fact that they had 2 staff on the door, 3 behind the desk, 3 bell boys you could not get one of... More 

Helpful?
1 Thank BRIAN G
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 October 2016 via mobile

The hotel is old and unattended. There are ants in the bathroom. Everything is dusty and has mold on it, the toilet is licking. Keep away from this place. Oh, I almost forgot, they promised us a baby cot for my son, when we got there, they lied and said they don't have it, even though we confirmed it in... More 

Helpful?
1 Thank Shirelc
London, United Kingdom
Level Contributor
541 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 381 helpful votes
Reviewed 7 October 2016 via mobile

do not understand how can this hotel even survive. if you're researching for a place to stay, please avoid this place. room: very old and unkept. still using the old school keys which i've not seen in ages. when will they ever change to key cards? carpet has stains that they did not even clean. it comes in awful looking... More 

Helpful?
Thank Yvonne Y
Muscat, Oman
2 reviews
Reviewed 27 September 2016

The hotel is located within a close walking proximity from Chiang Mai Night Bazar. I loved the reception area it looks and feels classy. The rooms found to be a bit aged but comfortable and very specious. Furthermore, the elevators takes you bake in time, fitted with carpet and mirrors.

Helpful?
Thank Salim A
Phuket, Thailand
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 12 September 2016 via mobile

The hotel has an impressive front of house, was very large but very quiet as only a few guests. Massive conference facilities on the 2nd floor all empty as we passed to the pool which was excellent. The breakfast selection and quality was the best I have had on this trip of 6 different hotels.

Helpful?
Thank Derek A

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
  • Babysitting

Additional Information about Chiang Mai Plaza Hotel

Address: 92 Sridonchai Road, Chiang Mai 50100, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Price Range: $54 - $83 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chiang Mai Plaza Hotel 4*
Number of rooms: 444
Reservation Options:
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Hotel Style:
#55 Luxury Hotel in Chiang Mai
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Questions & Answers

Here's what travellers have asked, with answers from Chiang Mai Plaza Hotel staff and other travellers.
3 questions
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melbourne
Macau, Ilhas, Macau

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Questions? Get answers from Chiang Mai Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overall the hotel is quite and family friendly.”
 of 5 bubbles 922salima, 26 Sep 2016 | Read review
“We have never had a bad one”
 of 5 bubbles 439lindap, 30 Jul 2016 | Read review
“Don't go there disgrace”
 of 5 bubbles golfer697, 28 Jul 2016 | Read review
“Try higher floors”
 of 5 bubbles Btbnasher, 6 Jul 2016 | Read review
“Deluxe or better. Avoid Superior, they are used for Chinese tour groups.”
  • Bath/shower tap - filthy, & parts missing. Superior room.
  • The state of the towel. Superior room.
  • Imagine little fingers in this room. A disaster waiting to happen. Superior room.
  • Standard lamp in the corner of the room. Superior room
  • Wiring of the standard lamp - wires & tape. Superior room.
 of 5 bubbles KBlongstay, 20 May 2016 | Read review
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