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The Imperial Mae Ping Hotel

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1,461 Reviews from our TripAdvisor Community

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Showing 1,009: English reviews
Singapore, Singapore
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 3 days ago NEW

Stayed here for 2 nights only during a recent visit to the area. The place is very old but generally well maintained. Staff is very friendly and helpful and most of them speak English reasonably well. Breakfast buffet was extensive including Asian and Western fare. I used the Spa for a treatment. Prices are high, compared to what you can... More 

Helpful?
1 Thank Oxenways
Peter S, General Manager at The Imperial Mae Ping Hotel, responded to this review

Dear Sir or Madam Thank you for your stay with us and your post on Trip Advisor. We were very pleased to read your comments and are happy to know that you found our hotel to your liking. It is our aim to always upkeep our hotel. There are plans to renovate the hotel in the near future. Accommodating guests... More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 days ago NEW

The Imperial Mae Ping was probably a marvelous hotel in 1970. In many ways it still is a good one. But it is in serious need of updating and remodeling. Almost everything has a "run-down" look and feel. It is surviving on tour bus trade.The three small elevators are inadequate to their task. On the upside, the staff were friendly... More 

Helpful?
Thank Hillsper
Peter S, General Manager at The Imperial Mae Ping Hotel, responded to this review

Dear Hillsper Thank you for your stay with us and your post on Trip Advisor! Nice to know, that you found our associates friendly and our location as a good one. At the moment there are only two elevators in service as one is being replaced. Consequently two are inadequate during rush times. Our owning company is preparing for a... More 

Madrid, Spain
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

This is my second sty at Imperial Mae Ping, and I love it. The location, the hotel and the staff, including the management are amazing. I really recommend it for your holidays!, the rooms are big and clean. Internet works very good to.

Helpful?
Thank Neo1975
Peter S, General Manager at The Imperial Mae Ping Hotel, responded to this review

Dear Neo Thank you for your post on Trip Advisor and your second stay at out hotel. It was nice to read that you have enjoyed your stays with us and it would be our pleasure to welcoming you back to our hotel on another occasion when your travel brings you back to the North of Thailand. Kind regards from... More 

Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

We felt this hotel was much more for business guests than tourists. There was no luxury and the service was less than average. Before arriving at the hotel I emailed to arrange an airport pick-up however I was disappointed that I didn't receive a reply regarding this. We made our own way to the hotel arriving at around 6pm. I... More 

Helpful?
Thank longwaytoaustralia
Peter S, General Manager at The Imperial Mae Ping Hotel, responded to this review

Dear Guests Thank you for your post on Trip Advisor and your visit! First of all we would like to apologize for any inconvenience caused about the airport pick up and your room reservation at our hotel. November being our high season, our hotel is very highly booked and some days problems with the reservation system may occur. It is... More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

We stayed 3 nights in the Mae Ping hotel. Room was lovely, the bed was nice and big too. 1 of the 2 pools was unusable though and the usable pool was very small. The sun would also completely be gone from the upper pool by about 4pm though due to the hotel building itself blocking the sun. This wasn't... More 

Helpful?
1 Thank Ronanoh88
Peter S, General Manager at The Imperial Mae Ping Hotel, responded to this review

Dear Ronanoh Thank you for your stay with us and your post on Trip Advisor! We noted your comments. Somehow we are surprised to read about the restaurant. One steak sandwich is THB 307 net equal to € 8.16 according to today’s exchange rate. Due to annual maintenance of our ground floor pool we were unable to have it open... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Great spot. Easy walking to everything and very affordable price for a great room. Awesome buffet breakfast! Many friendly and helpful staff. The Pool was lovely and the poolside staff were also great - very entertaining too! Would recommend

Helpful?
Thank Tori P
Peter S, General Manager at The Imperial Mae Ping Hotel, responded to this review

Dear Tori Thank you for your stay with us and your post on Trip Advisor. It was nice to read your comments and they will surely be shared with our associates. It would be nice to welcoming you back on another occasion and we do look forward to this moment. Kind regards from The Imperial Mae Ping Team and peter... More 

Level Contributor
3 reviews
3 hotel reviews
Reviewed 2 weeks ago via mobile

Nice hotel with all services. Closer the center and all activities. Just the staff not very nice especially night staff. Very good spa and professional massages. Nice swimming pool Laundry. We found a very nice guid, tuk tuk 43, on the front of the hotel. He's always there.

Helpful?
Thank Pierre-Henri D
Peter S, General Manager at The Imperial Mae Ping Hotel, responded to this review

Dear Pierre-Henri Thank you for your stay and your post on Trip Advisor! We are pleased to read that you enjoyed your stay with us. Our associates are many times recommended for their friendliness and willingness to assist. We do apologize if you did not received the same. Your comments are being shared among the team and certainly being used... More 

Christchurch, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Pretty dated rooms. Bathroom is so gross and had a slimy shower curtain and plugs which don't drain ! Not enough power points to charge things. Cleaners don't knock. Outdoor areas nicer than indoors. Average stay

Helpful?
1 Thank Pearl763
Peter S, General Manager at The Imperial Mae Ping Hotel, responded to this review

Dear Pearl Thank you for your stay here with us and your post on Trip Advisor. Your comments have been discussed with our team and we would like to apologize for the not knocking the door. Certainly our outdoor areas are very nice and this in the middle of town. Kind regards from The Imperial Mae Ping Team and peter... More 

Level Contributor
98 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 weeks ago via mobile

Generally quite welcoming and friendly staff. Well managed and room service calls were handled well. One of the older hotels in Chiang Mai and there is evidence of the age almost everywhere you go. Chips, scratches and decorations look faded. I would suggest extreme refurbishment measures. There are not enough lifts to accommodate the hotel, at times I waited around... More 

Helpful?
1 Thank Tim R
Peter S, General Manager at The Imperial Mae Ping Hotel, responded to this review

Dear Tim Thank you for your recent stay with us and your post on Trip Advisor! Your constructively written comments have been discussed among our team. In order to improve our lifts we do replace one by one. This is of course takes time and is not done in 3 days. Our owning company is planning for a major renovation... More 

Sevenoaks, United Kingdom
Level Contributor
4 reviews
Reviewed 3 weeks ago via mobile

very close to everything, perfect localisation if you decide to walk, need a little bit of work to be done to it but staff absolutely amazing and if you not looking for new build 5* hotel you will enjoy your stay.

Helpful?
Thank PaulaSevenoaks
Peter S, General Manager at The Imperial Mae Ping Hotel, responded to this review

Dear Paula Thank you for your post on Trip Advisor and your stay here with us. We are very pleased to read that you have truly enjoyed your stay here with us and that you found our hotel at your convenience and liking. Please let us know when you plan another trip to Chiang Mai and we would be very... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Imperial Mae Ping Hotel features 371 fully furnished guestrooms comprising 248 superior rooms, 88 deluxe rooms and 35 Junior Suites and Royal Suites.Room interiors are in tastefully distinctive, elegant and luxurious Lanna style befitting the rich heritage of this glorious region dating back some 700 years. Our rooms provide all levels of comfort to make your stay in Chiang Mai as relaxing as possible. Individually controlled air-conditioning, wall-to-wall carpeting, Kingsize or twin bedded configuration. ... more   less 

Additional Information about The Imperial Mae Ping Hotel

Address: 153 Sridonchai Road | Chang Klan, Chiang Mai 50100, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Price Range: $62 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Imperial Mae Ping Hotel 4*
Number of rooms: 371
Reservation Options:
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Also Known As:
Hotel Imperial Mae Ping
Imperial Mae Ping Chiang Mai
Hotel Style:
#21 Spa Hotel in Chiang Mai
#37 Luxury Hotel in Chiang Mai
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Questions & Answers

Here's what travellers have asked, with answers from The Imperial Mae Ping Hotel staff and other travellers.
22 questions
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KL
over a year ago

See all questions (22)

Questions? Get answers from The Imperial Mae Ping Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High up rooms with city views,lifts are very slow”
 of 5 bubbles LanaG589, 8 Nov 2016 | Read review
“Nothing special to add regarding the room location”
  • Looks neglected
  • Looks neglected and this is what we see in the sink
  • Looks neglected
  • Looks neglected
  • Looks neglected and this is what we see in the sink
 of 5 bubbles 133yanivp, 31 Oct 2016 | Read review
“try and get an upgrade !”
 of 5 bubbles Dennis146, 9 Oct 2016 | Read review
“3rd floor is a smoking floor so would avoid this if you arent wanting it”
 of 5 bubbles j0d0dd, 3 Oct 2016 | Read review
“lower floors as lifts can be quite slow and busy-walking up 9 flights of stairs is not easy.”
 of 5 bubbles thesunisforfun, 19 Aug 2016 | Read review
5 of 5
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