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This luxurious 30 suite boutique Hotel is built around a colonial teak homestead built in 1880s. It is located in a leafy residential enclave a few minutes walk from the historical Wat Gate Temple, Ping River and boutique shopping area. Four stunning suite types range from 70 -135 square meters; two with small private pools. Tiled verandas, cane shades, rattan furniture and free standing Victorian baths are reminders of days gone by, blend with modern facilities including outdoor gardens showers, flat screen televisions and wi-fi. A range of bespoke dining options include the Jack Bain's Bar, Parlor, Wine Cellar, The Dining Room, Palette, Kitchen and Private Dining, using organic ingredients from the Hotel's garden.Recreation facilities include the Spa, Gymnasium and Swimming Pool.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Luxury
Romantic
Languages Spoken
English, Thai
Location
2 Soi 1 Nawatgate Road Tambon Watgate, Chiang Mai 50000 Thailand
Name/address in local language
137 Pillars House
4.8 reviews
Getting there
Good for walkers
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Nestled in a tranquil, yet central location, 137 Pillars House emerges as a serene sanctuary that has earned high praise from guests for its cleanliness and well-maintained state, even in the wake of flooding. Many travelers have lauded the attentive service, with staff members providing warm, personalized care.
The hotel's blend of old-world charm and modern luxury creates an elegant atmosphere that, along with its spacious rooms, outdoor showers, and lush gardens, consistently impresses visitors. While opinions on value vary, with some concerns over pricing and safety, the overall consensus celebrates the hotel's beauty and amenities.
Location
Convenient
Atmosphere
Tranquil
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Outstanding
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137 Pillars was one of the four hotels that my wife were fortunate to have stayed at during our recent trip to Thailand. It's "hidden" in a quiet mixed use neighborhood, close to Old Town Chiang Mai. From the moment you enter the property you get an immediate sense of privacy and tranquility. During our check-in we were personally greeted by Ann Arrowsmith, General Manager and our assigned "butler/concierge" Toto, who then escorted to our room while sharing the facilities available at the hotel. The on-site restaurant and bar are both excellent and tables are available both inside dining rooms our outside on the patio where breakfast is served. We ate breakfast, lunch and dinner at 137 Pillars during our stay; all were excellent both in choices and quality of food. The bar is also a nice spot to relax, pre/post dinner. If there's one aspect of stay that stands out it is the staff who are genuinely friendly, warm and cannot do enough to ensure your stay is memorable. Ann also checked up on us throughout or stay to ensure that our time at 137 Pillars was perfect. For anyone visiting Chiang Mai I highly recommend 137 Pillars for your home away from home.
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Date of stay: December 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anne Arrowsmith, General Manager at 137 Pillars House
Responded 30 Dec 2024
Dear 080194, We are delighted your recent stay at 137 Pillars House was all you expected and wanted it to be. Thank you for making us your Chiang Mai 'home' and for sharing your experience on Tripadvisor. We truly appreciate it. Warmest regards and a very happy New Year.
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This is easily one of the top hotel stays I’ve ever had. The GM, Anne, went out of her way to make us feel welcome. The rooms were incredible (see photos) and the attention to detail was perfect - turn down service included lighting mosquito deterrent candles on the patio and at the outdoor shower, etc. My #1 kudos is to Toto, who assisted us while we were there. Whether it was rides to the airport, restaurant recommendations, or helping me track down a bottle of wine I had had at a restaurant the prior night, Toto was the consummate professional and made me feel like I was his sole focus, while he supported a large number of groups. We can’t wait to go back!
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Date of stay: December 2024
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Trip type: Travelled as a couple
Room Tip:This isn’t right in the old city but with how inexpensive transportation is, it is really not a...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anne Arrowsmith, General Manager at 137 Pillars House
Responded 30 Dec 2024
Dear U7613XGelizabethh, Thank you for your very kind words and for sharing with would be travelers to Chiang Mai, what made your stay at 137 Pillars House special. We love reading that you can't wait to return. Warmest regards and wishes for a wonderful 2025.
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The Pillars is a modern luxury hotel-built around a traditional Thai house with suites and public rooms which reflect its colonial heritage. Suites are decorated and furnished in character but with state of the art technology as a bonus. Breakfast is served in a dining room and courtyard offering Thai and other Asian fare as well as classic western egg dishes, bakery products, cereal and fruit. It’s quite a small hotel so doesn’t have the range of much larger places but it’s adequate (though the buffet area itself is a bit cramped.) The dining room itself offers quite a range of Thai and Western food but as most residents eat out (and there is a massive choice of restaurants within 10 minutes walk) you could find yourself eating on your own. Toto, our butler, is a legend so if you’re looking for recommendations locally he will fix you up.
The only slight negative note was a sense that there are a lot of rules, for staff and guests, a trivial example being an unwillingness on the part of the waiter to leave the water bottle on the table at dinner: it had to be left on an adjacent counter. And the warning that if you take home one of the cotton hotel laundry bags you will be charged for it would be comic if it wasn’t so petty.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anne Arrowsmith, General Manager at 137 Pillars House
Responded 6 Feb 2024
Dear Dr_Bill_11 Many thanks for choosing to stay at 137 Pillars House and for sharing your experience with others. We are delighted to have made a favorable impression and apologies for a lack of flexibility regarding dinner and departure. Your input is extremely helpful as we are always looking at ways to improve and provide intuitive service. Thank you. Best regards,
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My wife and I had the pleasure of staying at 137 Pillars House ten years ago to celebrate our wedding anniversary, and we absolutely loved it. Ever since, we had always hoped to return with our daughters. This year, we decided to make that dream a reality and booked our stay for our 25th anniversary.
The hotel itself is truly remarkable. The rooms are spacious, with verandahs that are almost as large as the rooms themselves, creating a sense of openness and tranquility. The design is elegant and thoughtfully crafted, with standout features such as the second outdoor showers, offering a unique and private experience right in the comfort of your room.
However, what truly sets 137 Pillars House apart is the exceptional quality of service. The staff are outstanding—whether at the reception, concierge service, or dining, everyone goes above and beyond to make your stay memorable. It felt as though they were always one step ahead, anticipating our needs before we even had to ask, ensuring we were always comfortable and taken care of. The restaurant and the bar is great for a hotel with only 30 rooms. There is a lovely lap pool on the grounds. Should you wish to spend time outside, the concierge service is there to help you with many suggestions. We had great suggestions from Tucky, who took care of my family during our stay.
This was truly a special experience, and we are grateful to have had the opportunity to return with our family to such a wonderful place.
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Date of stay: December 2024
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anne Arrowsmith, General Manager at 137 Pillars House
Responded 30 Dec 2024
Dear AGoktan, It was a joy for all of us to welcome you back and to meet your family. Thank you for making 137 Pillars House part of the significant celebrations in your life. We are honored and grateful. Everyone says hello and join me in wishing you all a very Happy and Healthy 2025.
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A very comfortable vacation experience. The entire hotel is full of leisure time. The service staff are also very friendly and will provide assistance without disturbing your activities. Although there are not many choices for breakfast, the chef is very attentive and can help you customize it. It is very delicious. Although the swimming pool and gym are not big, they are very convenient. The interior of the room is very comfortable, with a balcony, a small living room area, a very large and comfortable bed, a desk, a rocking chair, and a large dressing area. Big bathtub. What makes me most happy is that there is an outdoor shower area. ． ． ． ． ． ． ． ． ． ． ． ． ． ． ． ． ． ． ． ． ． ． ． ． ． ． ． ．
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is an incredible hotel and simply heavenly. The service from the moment we arrived was impeccable and the staff couldn’t do enough to help us during our 2-day stay with Tuck acting as our personal butler throughout, which was brilliant. We were welcomed by General Manager, Anne, too, who was visible throughout our stay, which is always a good sign. We stayed in the East Borneo suite room (#3) and it was wonderful – spacious, with a super comfortable bed, a lovely indoor and outdoor shower and a large bath. The terrace area was spacious and very comfortable too and enjoyed some morning sun. The hotel is set in beautiful and mature gardens with lots of trees and plants, and numerous water pools and some lovely art, which creates a very zen atmosphere, but worth checking if you want a room with more natural sunlight. The swimming pool is stunning and perfect for relaxing or doing some lengths. The sunbeds don’t get much sun though, which is a shame. There is a decent gym but no sauna/steam room. The spa was excellent, and we enjoyed some of the best massages we have ever had. Fon has worked here for 10 years, loves her job, loves the hotel and it shows, she was awesome. Breakfast was lovely with a great choice of fresh and beautifully prepared foods. We had dinner one night and loved listening to the pianist enjoying our cocktails nearby (we found the main bar too cold) and then eating in the Palette restaurant. This offers a wide (probably too wide) choice of food, which was competent but not special. Wine choice by the glass was good but somewhat limited, with no rose available. We loved this place, thank you.
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Date of stay: February 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anne Arrowsmith, General Manager at 137 Pillars House
Responded 5 Feb 2025
Dear JLN64, Thank you for making 137 Pillars House your Chiang Mai home and for your kind words and thoughtful feedback. Khun Tuck and Khun Fon along with the team join me in sending fond regards. We are all paying more attention to the temperature in the bar and restaurant and are revisiting and reviewing the dinner menu options as we transition from winter into our summer season. best regards,
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My wife, my youngest son and I stayed here for three days and had a really perfect stay. Certainly one of the best hotels I have ever visited. I would particularly like to highlight the incredible service - I have never felt so looked after as in 137 Pillars House. Toto from reception played a major role in this. He supported us in all activities. As we were on our way home, we received a question (via WhatsApp) asking whether he should reserve a restaurant for us for the evening (which we then asked him to do; we received the list of recommendations immediately after we arrived). And that despite the fact that the restaurant in the hotel is really beautiful and the food is excellent. Nothing else is left to be desired. I also particularly liked the pool - it is a real 25 m long, so you can actually swim there, and in a beautiful setting along a green wall several meters high, see photos. Criticism? Difficult. Perhaps a little more storage space for clothes in the very nice rooms? We didn't find the guests that nice, but that's not the hotel's fault; I've had this experience in other high-priced hotels too. We found the massages very expensive, the prices were the same as at home, so we didn't book them. In the massage parlors in the city it costs around 15 times less, which is too big a price difference in my opinion.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Fragt Toto, wo man authentisch nord-thailändisch essen gehen kann, er hat super Tipps!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had an incredible trip to 137 Pillars House Chiang Mai in January of 2025. I was travelling with my family, including a young kid < 4 and a toddler, and 137 pillars was the highlight of the trip. We stayed in the DF Macfie suite, which has a gorgeous outdoor shower, huge bathtub to bathe the kids in, and a lovely fully covered patio space that we were able to set up a daybed in and put the kids to sleep outside of the main room. The staff were very responsive and helpful before we arrived. Ray, our personal butler (!!) reached out and provided several excellent suggestions for places to go and dine. When we forgot out baby carrier on our way to Thailand, we asked him for suggestions on where to buy a new one, and when the hotel shuttle came to pick us up they took us to the mall, helped us find a carrier and translate, as well as stock up on milk and other baby essentials. At the hotel itself, everyone was incredibly friendly, helpful, attentive, and always had a smile. The breakfast was delicious and had plenty of interesting options, and that was before we realized there was an entire additional room of cold items we hadn't seen when we first got there. The room and the grounds were beautifully kept up, quiet, peaceful, and luxurious.
Highly recommend to anyone who is considering a trip.
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Date of stay: January 2025
Value
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Location
Cleanliness
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anne Arrowsmith, General Manager at 137 Pillars House
Responded 5 weeks ago
Dear AAfromphilly, It was a pleasure meeting you and the family and we send our collective thanks for choosing to stay with us during your time in Chiang Mai. We are thrilled that you felt at home and cared for and thank you for your wonderful review and recommendation. Wishing you a wonderful 2025 and a hope that we will welcome you back in the future. warmest wishes,
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My husband surprised me for our anniversary and my birthday with a staycation at 137 The Pillars. Although we live here in Chiang Mai and have eaten at their restaurants for five years, and had their wonderful Christmas Teas etc. this was our first time staying here. We had a butler who gave us his Line so we could contact him for anything, anytime! Example, we want to use the pool so I texted him and when we arrived at the pool, the towels are set up on the lounge chairs with extra for use after swimming. By the way, the pool has an enormous wall behind it completely covered in lovely foliage! So serene! Whatever room service we wanted, we texted him. The breakfast was included in our package and, with covid, it is not a buffet, but you can order whatever you want from the menu. Their Eggs Benedict was authentic although I chose salmon not meat. The congee with chicken was exceptional, just like in Singapore Chinatown or China! If you are a westerner and have never had this rice breakfast porridge, try it here because it is very tasty! We had a lovely suite with a huge veranda that they call a balcony. A balcony is small...this is a large veranda which was on the second floor. ( get marketing to change the word to veranda) It had a wonderful special wood rocking chair with foot rest, A deep- seated sofa to fit three people, a table for eating meals, and beautiful orchids and flowers, all overlooking the grounds. Our lunches, dinners, and breakfasts were exactly what we ordered, flavored to our request, and with abundant portions. The afternoon tea, which my husband ordered on the veranda for one lunch, was perfect and had a combination of savory and sweet items. We each had a large pot of tea. The room comes with a mini bar, lots of water, and there is an assortment of various alcohol bottles if you want to drink alcohol or make a mixer, like a rum coke. The wifi is excellent. There is an indoor footed bathtub with bath salts, an indoor large shower and an outdoor large shower, which my husband really enjoyed. The manager was on site and she was very charming. The entire staff were exceptional! They were appropriately attentive, not hovering. We try to do staycations in this time of covid and felt that since we were not flying down to Phuket or Koh Samui (lovely places too) that we would splurge a bit and stay at this incredible place. It is historic. It is romantic. It is quite special. Those who can should perhaps consider staying at 137 The Pillars to help such traditional and historic places continue to provide extraordinary experiences for locals and tourists for decades to come.
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip:The hotel will fetch you from your location though I am not sure of the cost.
Toothbrushes and...
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Response from Anne Arrowsmith, General Manager at 137 Pillars House
Responded 3 Apr 2022
It was lovely meeting you during your staycation and a pleasure to welcome you as residents of 137 Pillars House. My sincere thanks to your husband for giving us a staring role in your anniversary and birthday celebrations and we of course hope it will become a tradition. And huge thanks for sharing your experience on Tripadvisor for would be travellers to read and hopefully be similiarly inspired. Warm regards and hope to see you both soon.
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Wow- we trace a lot and this rates as one of the best, overall experiences we have had . Beautiful property , Roma were spacious and well appointed , property and location is peaceful , outstaying staff- helpful / attentive / top nothing service , great food . Location is great for sightseeing. We had a message and it was wonderful and not inexpensive . We highly recommend staying at 137 Pillars in Chang Mai
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Date of stay: January 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anne Arrowsmith, General Manager at 137 Pillars House
Responded 27 Jan 2025
Dear beachbum50295. Thank you for your kind review and compliments regarding the team, the accommodations as well as the restaurants. We sincerely appreciate you choosing to stay at 137 Pillars House and are delighted you had a wonderful stay. Warm regards,
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Thailand is a religious country. As such some Buddhist are vegetarians, and dairy isn’t a staple of the Thai diet so vegan meals aren’t hard to come by.
There are more places to choose from in the Chiang Mai area.
PRICE RANGE
AU$805 - AU$1,181 (Based on Average Rates for a Standard Room)
LOCATION
ThailandChiang Mai ProvinceChiang Mai
NUMBER OF ROOMS
30
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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