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The Chiang Mai Old Town

184 Ratchamanka Road Phra Sing, Chiang Mai 50200 Thailand
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Traveller (357)
Dining (49)
Room & Suite (20)
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About

#26 of 507 hotels in Chiang Mai
Location
Cleanliness
Service
Value
Travellers' Choice
Luxury living in the heart of historic Chiang Mai, you will find best-in-class in-room furnishing, amenities, facilities, and personalized service at The Chiang Mai Old Town.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Highchairs available
Airport transportation
Spa
Street parking
Wifi
Pool / beach towels
Outdoor pool
Saltwater pool
Bar / lounge
Restaurant
Complimentary Instant Coffee
Happy hour
Outdoor dining area
Wine / champagne
Shuttle bus service
Car hire
Taxi service
Facial treatments
Foot massage
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Executive lounge access
Non-smoking hotel
Outdoor furniture
Sun deck
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Room service
Safe
Bottled water
Minibar
Flatscreen TV
Refrigerator
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Business
Romantic
Languages Spoken
Thai
286Reviews2Q+A25Room tips

Reviews
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Vacation812122 wrote a review 4 Apr
3 contributions
We loved everything about our stay here. Great service! Everyone was so friendly and helpful. Beautiful facility. Gave great recommendations for things to do in the area and made arrangements. Comfortable rooms. Had a fabulous massage at the spa. Would highly recommend staying here! Location is very convenient. The hospitality made you feel so welcome.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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19George_K62 wrote a review 2 Apr
Philadelphia, Pennsylvania12 contributions2 helpful votes
I loved my stay here and cannot say enough about how truly kind and professional the entire staff was. The facilities were gorgeous and some of the amenities offered for free such as a wonderful Thai massage were wonderful. Really liked the location as well. It’s easy to access most of the sights in Chiang Mai but also tucked away enough from the biggest tourist enclaves to be very peaceful. They also offer a complimentary shuttle around town which is really great when the afternoon heat can be extreme. Just a great experience and the staff here should be very proud of the job they do.
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Date of stay: March 2024Trip type: Travelled solo
Room Tip: Take advantage of the free shuttle around town. I didn’t realize it was offered until my final...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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TheLodgeGuestHouse wrote a review Feb 2024
Swindon, United Kingdom35 contributions11 helpful votes
A small hotel located in the old city, but very well maintained, with spacious and beautiful rooms, a very good quality restaurant and extraordinary service from all its staff. Ignore reports of noise from dogs & cockerels as these are over exaggerated. We could only hear these when the a/c was off, and then only in the morning. Please note that the beds are extremely firm and the pillows are thick, if this is not to your liking let the front desk know. The location is a 10 minute walk to the Sunday market & 20 minutes to the Saturday market. A Grab is very quick to get there and 200 baht maximum by tuk tuk to return. Lots of restaurants, a laundry, chemists, etc. close by. The standard of English spoken by staff was good. Please clean the windows overlooking the pool from the gym as they are very dirty!
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: A small car park is available & bicycles can be rented outside.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Butler at OLDTOWN, Guest Services / Front Office at The Chiang Mai Old Town
Responded 1 Mar 2024
Dear Mrs. Anna, We extend our sincere gratitude for taking the time to provide such a detailed and positive review of our hotel. Your feedback is immensely valuable to us, and we are delighted to learn that you had a pleasant experience, appreciating the well-maintained property, spacious and beautiful rooms, high-quality restaurant, and exceptional service from our dedicated staff. Concerning the noise concerns from barking dogs and roosters, we want to assure you that we take this matter seriously. Legal actions have been initiated, and agreements have been established with the owners to minimize any potential disturbances. We highly encourage our guests to promptly inform us of any inconvenience so that we can swiftly address the issue and ensure their utmost comfort. We also appreciate your feedback regarding bed firmness and pillow thickness. Your preferences are important to us, and we are committed to making necessary adjustments to enhance the comfort of our guests. We take your feedback about the cleanliness of the windows overlooking the pool from the gym seriously. Rest assured, we will address this promptly to maintain our standards. Thank you for acknowledging the convenient location of our hotel and providing insightful information about transportation options. Your satisfaction is our priority, and your feedback aids us in continually improving our offerings. Should you require any further assistance, please do not hesitate to contact us. Warm regards, The Chiang Mai Old Town Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jose A wrote a review Feb 2024
San Juan, Puerto Rico61 contributions57 helpful votes
A small hotel located in the old city, but very well maintained, with spacious and beautiful rooms, a very good quality restaurant and extraordinary service from all its staff. Please note that the beds are extremely firm and the pillows are thick, if this is not to your liking let the front desk know, and they will gladly find a way to satisfy your needs.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Butler at OLDTOWN, Guest Services / Front Office at The Chiang Mai Old Town
Responded 1 Mar 2024
Dear Mr. Jose, Thank you for sharing your experience with our hotel. We are delighted to hear that you found our hotel well-maintained with spacious and beautiful rooms, a high-quality restaurant, and extraordinary service from our staff. Your comfort is important to us, and we appreciate your mention of the firm beds and thick pillows. We encourage guests to communicate their preferences to the front desk, as we are dedicated to finding ways to meet individual needs and ensure a satisfying stay. We look forward to the pleasure of hosting you again in the future. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know. Warm regards, The Chiang Mai Old Town Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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hemantpatel802 wrote a review Jan 2024
2 contributions
Lovely Boutique Hotel in the middle of Old Town Chiang Mai. Our room was larger than in the other hotels we stayed in in Bangkok and Hua Hin and we were looked after very well. The staff could not do enough for you and all of them were always smiling. Special mention to Kwan who made the most amazing cocktails for us.
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Review collected in partnership with this hotel
Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service Agent at The Chiang Mai OLD TOWN Hotel, Guest Services / Front Office at The Chiang Mai Old Town
Responded 6 days ago
Dear hemantpatel802, Thank you for your wonderful review! We're thrilled to hear that you had such a great experience at our boutique hotel in the heart of Old Town Chiang Mai. It's fantastic to know that you found your room spacious and that you felt well looked after by our attentive staff. We're delighted that Kwan could make your experience even more memorable with his amazing cocktails! We'll be sure to pass along your kind words to her. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back on your next visit to Chiang Mai. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know! Warm regards, The Chiang Mai Old Town Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Flyer761777 wrote a review Jan 2024
1 contribution
Lovely small hotel, clean rooms, beautiful courtyard with weekend music!!! Location was great for walking - cute cafes & shops to explore. Highly recommend!!! No need for an alarm since the neighborhood rooster will handle.
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Review collected in partnership with this hotel
Date of stay: January 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service Agent at The Chiang Mai OLD TOWN Hotel, Guest Services / Front Office at The Chiang Mai Old Town
Responded 6 days ago
Dear Flyer761777, Thank you for your lovely review! We're delighted to hear that you found our hotel charming and enjoyed your stay with us. It's wonderful to know that you found our rooms clean and our courtyard beautiful, especially with weekend music adding to the ambiance. We're glad that our location was convenient for exploring the charming cafes and shops in the area. And yes, the neighborhood rooster certainly adds to the unique charm of our location! Thank you again for your valuable feedback and for choosing The Chiang Mai Old Town Hotel for your stay. We hope to welcome you back soon. Warm regards, The Chiang Mai Old Town Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Darren Olver wrote a review Jan 2024
Charlestown, United Kingdom17 contributions47 helpful votes
What a beautiful oasis in the old town! We loved everything about this hotel and NO I’m not being paid to review this 😂 the staff absolutely went out of their way to make sure everything was perfect. I couldn’t get on with the pillows and they tried so hard to make me happy but unfortunately a demanding customer had taken all of the feather pillows for her family! We ate there every morning and a couple of times in the evening and enjoyed it very much especially their delicious coffee! So if you’re thinking of booking this hotel it’s definitely a winner!! 🥇
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service Agent at The Chiang Mai OLD TOWN Hotel, Guest Services / Front Office at The Chiang Mai Old Town
Responded 6 days ago
Dear Mr. Revlod, Thank you for taking the time to share your recent experience at The Chiang Mai Old Town Hotel. We're thrilled to hear that you found our hotel to be a beautiful oasis in the old town and that you loved everything about your stay. We truly appreciate your genuine feedback, and we're glad to know that you felt well taken care of by our staff. We apologize for any inconvenience caused by the pillows, and we appreciate your understanding. We always strive to accommodate our guests' preferences to the best of our ability. It's wonderful to hear that you enjoyed our delicious coffee and that you had a great dining experience with us. We hope to have the pleasure of welcoming you back for another amazing stay in the future. Warm regards, The Chiang Mai Old Town
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bethany C wrote a review Jan 2024
5 contributions2 helpful votes
+1
The service was exceptional and it really felt like 5* treatment which I’m not used to! Coconut water upon arrival and waiting staff are so polite and friendly always saying hello and opening doors for you. Food is lovely. Rooms are amazing! Duvet is perfect Sun bathing is best in the morning to early afternoon, 2/3pm gets shade. Advice for a chill day - lay in the sun til then and then have a massage. TV has Netflix and amazon :) Nespresso machine and breakfast/chamomile tea available
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: Luxury but affordable for UK
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service Agent at The Chiang Mai OLD TOWN Hotel, Guest Services / Front Office at The Chiang Mai Old Town
Responded 6 days ago
Dear Ms. Bethany S, Thank you for sharing your experience with us! We're thrilled to hear that you had an incredible experience at our hotel and that you felt like you received 5-star service. Providing exceptional service is our top priority, and we're delighted that you appreciated the little touches like the coconut water upon arrival and the friendly waiting staff who made you feel welcome. It's wonderful to know that you enjoyed the food, found the rooms amazing, and appreciated the comfort of the duvet. Thank you for the tip about the best time for sunbathing and for suggesting a relaxing day with a massage. We're glad you enjoyed the entertainment options with Netflix and Amazon available on the TV, as well as the convenience of the Nespresso machine and the variety of breakfast and chamomile tea available. Thank you for choosing to stay with us, and we hope to welcome you back for another exceptional experience soon. Warm regards, The Chiang Mai Old Town Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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N!na wrote a review Jan 2024
80 contributions26 helpful votes
+1
Wonderful stay, a beautiful „home“ in Chiang Mai! Outstanding service and hospitality, absolutely recommendable In short: - Amazing price-performance (way more performance!) - Delicious welcome drinks & even snacks - Direct SPA promotions, easy booking, great treatments - Rooms in excellent condition, air-condition worked well, shower has proper pressure - Calm neighbourhood - Breakfast easy but with a wonderful menu to order (included) additions and enjoy a huge range of local and international breakfast plates - Easy and super fast connection with the reservation desks - After asking, pillow was 4 times changed until my „softness wishes“ were fulfilled! Amazing! - Pool calm and in the right time in the shadow - Lovely entrance like in a cozy garden - Experienced the life harvest on the hotel-own rice terrace - Breakfast take-away bag with a clear ordering-process - It’s nice to see that all employees are very well trained and handle all around the guests very caring, like it’s their own hotel. You really feel the spirit that it’s family owned! - Airport Taxi was well arranged All in all a stay without further wishes, a proper hotel in the style of a elegant but cozy boutique hotel with an own restaurant, amazing spa and 360 degrees 24/7 guest caring. Keep up this great level!
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: None to be added
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service Agent at The Chiang Mai OLD TOWN Hotel, Guest Services / Front Office at The Chiang Mai Old Town
Responded 6 days ago
Dear Ms. Nina, Thank you for sharing your positive experience at The Chiang Mai Old Town Hotel, where genuine hospitality is a heartfelt commitment. We're pleased to learn that you're enjoying our welcome drinks and happy hour at the lounge, complete with a thoughtfully selected array of canapés for our guests. It's truly gratifying to hear that you relished our breakfast offerings and massage services, and we're delighted that our staff provided excellent and friendly service. Our team takes immense pride in delivering comfortable and well-appointed rooms, featuring powerful A/C units for a restful night's sleep. Additionally, we're thrilled to know you appreciated our hotel, including the pool and the charming outdoor spaces like our entrance and rice terrace. Your feedback is valued, and we eagerly anticipate the opportunity to welcome you back to our hotel in the future. Warm regards, The Chiang Mai Old Town Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jessica wrote a review Dec 2023
Seoul, South Korea2 contributions
Family of four with two kids under 10. We had a wonderful stay here. The staff were wonderful. The amenities were great. My kids loved the pool! The spa was amazing. Our accommodations were very nice, clean and comfortable. The food was good, but was more on the pricier side, but that’s what you pay for convenience. Breakfast was also great, there was a large selection of food and drinks. I can absolutely recommend the Chiang Mai Old Town. I wish we had stayed in Chiang Mai longer and at this hotel!
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Review collected in partnership with this hotel
Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service Agent at The Chiang Mai OLD TOWN Hotel, Guest Services / Front Office at The Chiang Mai Old Town
Responded 6 days ago
Dear Jessica, Thank you for sharing your experience with us! We're thrilled to hear that you and your family had a wonderful stay at the Chiang Mai Old Town. Our staff strives to provide excellent service, and we're delighted that you found them to be wonderful. It's fantastic that you enjoyed our amenities, especially the pool and spa, and that your kids had a great time. We're glad to hear that your accommodations were clean, comfortable, and met your expectations. We appreciate your feedback regarding pricing and will review our prices to ensure they remain competitive with the market.We aim to offer convenience and quality for our guests. We're pleased that you enjoyed our breakfast with its large selection of food and drinks. Thank you for recommending the Chiang Mai Old Town! We hope to have the opportunity to welcome you and your family back for a longer stay in Chiang Mai in the future. Warm regards, The Chiang Mai Old Town Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$145 - AU$201 (Based on Average Rates for a Standard Room)
LOCATION
ThailandChiang Mai ProvinceChiang Mai
NUMBER OF ROOMS
30
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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THE CHIANG MAI OLD TOWN (AU$145) - 2024 Prices & Reviews

Frequently Asked Questions about The Chiang Mai Old Town
What are some of the property amenities at The Chiang Mai Old Town?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Chiang Mai Old Town?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Chiang Mai Old Town?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Chiang Mai Old Town?
Yes, paid public parking nearby and street parking are available to guests.
Are there opportunities to exercise at The Chiang Mai Old Town?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Chiang Mai Old Town have airport transportation?
Yes, The Chiang Mai Old Town offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Chiang Mai Old Town?
Yes, dry cleaning and laundry service are offered to guests.
Is The Chiang Mai Old Town accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.