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Chiang Mai Marriott Hotel

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Traveller (4233)
Room & Suite (1410)
Dining (417)
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About

#6 of 504 hotels in Chiang Mai
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
Welcome to the timeless hospitality of our newly renovated Chiang Mai Marriott Hotel, a modern leisure and conference destination, which sits in the pulsing heart of Chiang Mai’s bustling Night Bazaar District, a short walk from the centuries-old ancient moated city. Explore the North of Thailand and return to the restful comfort of our spacious 383 guest rooms and suites, each fitted with the latest modern amenities. Start your morning with authentic local flavors at the all-day Ping Cuisine and Bar, explore the culinary heritage of China and Italy at Han The Chinese Cuisine and Favola Italian restaurant, sip the magic conjured by our mixologists at Ping’s Bar or simply while away the day at the Pool House bar, while gazing at unimpeded views of Doi Suthep Mountains in the distance. Our event management services and facilities include 10 meeting rooms equipped with cutting-edge technology suitable for meetings and events from intimate to grand and consequential to joyous.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids pool
Airport transportation
Business Centre with Internet Access
Paid private parking nearby
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Poolside bar
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Massage
Massage chair
Neck massage
24-hour security
Baggage storage
Concierge
Executive lounge access
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Mountain View
Languages Spoken
English, French, Chinese, Hindi and 2 more
Hotel links
Special Offer:Earn points toward free nights.
4629Reviews90Q+A100Room tips

Reviews
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summersail wrote a review 21 Feb
Amelia Island, Florida1485 contributions86 helpful votes
The location was very good for a first time visit as it is close to the old town and the night market is right there. There are many restaurants in the area that are walking distance. The staff were generally friendly and helpful. The breakfast had a variety of options and was fine. The spa was nice as was the pool. Service at the pool was very good. As a lifetime platinum member, there was no special recognition and no room upgrade was offered. We had booked a larger room anyway so wasn’t expecting an upgrade. The refurbished areas were the common areas. They looked very nice. The room we were in was not updated. The bathroom vanity in particular was old and stained. In the closet area one of the drawers was broken and could not be used. Really didn’t think the room was up to Marriott standards. It was clean, the bed was comfortable and housekeeping did a nice job each day.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Shirley N wrote a review 21 Feb
Rolling Prairie, Indiana417 contributions20 helpful votes
Stayed 4 nights, beautiful hotel with excellent breakfast with lots of choices The restaurants in the hotel were very good and very reasonable Room was spacious, clean and bed very comfortable Hotel is located close to the old time and markets
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: The area mall to visit is Central festival and is huge with many restaurants
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Le Meridien Chiang Mai, Owner at Chiang Mai Marriott Hotel
Responded yesterday
Dear 623shirleyn, Thank you for your review, it is great to hear such positive comments regarding your stay. I am pleased that your guestroom, our cuisine, service and facilities contributed toward a memorable trip. We hope to have the opportunity to welcome you back on any future trips to Chiang Mai. Sincere regards, Rajat Chatterjee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mr Mark W. wrote a review 19 Feb
Dubai, United Arab Emirates408 contributions295 helpful votes
Despite our anticipation as seasoned travelers and dedicated Bonvoy Platinum for Life members, our recent stay at the Marriott Chiang Mai left us feeling deeply disheartened. Previously enchanted by the property under its Le Meridien guise, our hopes were high, but alas, the reality fell short in numerous ways, leaving us with a sense of profound disappointment. The purported "refresh" accompanying the property's rebranding only served to strip away the distinctive charm that once made it special. Instead of feeling rejuvenated, the hotel now exuded a bland, generic aura, devoid of the unique touches that once set it apart from the crowd. One of the most crushing blows came in the form of a glaring omission: the absence of an upgrade. Despite our status as frequent guests accustomed to lavish suite accommodations at Le Meridien on our previous 4 stays, we were unceremoniously denied even a modest upgrade to the executive level. Such a departure from past experiences left us feeling not just let down, but downright undervalued. To compound matters, it quickly became apparent that the hotel was ill-prepared for guests during our stay. From the disruptive construction work closing off the pool for days to the pervasive smells emanating from malfunctioning (or non-existant?) extraction fans in the Ping restaurant, the entire experience felt like a series of disappointments strung together. Our arrival was met with a lackluster greeting, with doormen only springing into action once our luggage was halfway into the lobby, the check-in process was long and ineffecient and essential arrival water and a refreshment towels were conspicuously absent. The room was not prepared with a welcome amenity either, while turndown service was announced promptly at 6 PM each night: that's two hours too early unless one is staying with 4-year olds..... Venturing into the executive lounge only served to deepen our dismay. The cramped rooms and haphazard layout of the F&B island created a chaotic atmosphere, while the lackluster quality of the offerings left much to be desired. Though the staff were outwardly friendly, their level of attentiveness left us feeling overlooked. Despite our Platinum status and repeated visits to the breakfast buffet and lounge, we were never addressed by name or engaged in any meaningful conversation about our stay or plans. Upon checkout, we were informed of an available upgrade from the second night onwards—a revelation that only served to underscore the hotel's failure to communicate effectively during our stay, leaving us feeling like afterthoughts rather than valued guests. The hotel's disregard for remote working needs was yet another disappointment, particularly considering Marriott's purported focus on catering to MICE and business groups. The dearth of power points and workspaces throughout the property felt like a glaring oversight, adding insult to injury. Overall, while our stay at the Marriott Chiang Mai was technically "acceptable," it failed to come anywhere close to the standards set by our previous experiences at Le Meridien. Given the significant increase in average daily rate following the rebranding, we can't help but feel that either substantial improvements are urgently needed or a frank conversation with the owner/investor/management teams about managing guest and financial expectations is long overdue. Right now the rebrand from Le Meridien Chiang Mai to Mariott Chaing Mai serves as nothing less than a showcase of the ephimany of everything that was wrong about the Starwood/Marriott sale and underlines the sad state of the Bonvoy program.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Connector318659 wrote a review 18 Feb
Vancouver, Canada2 contributions
This is my second visit to the Marriott Hotel in Chiang Mai, and I want to acknowledge one of your staff members, Pla. She is among the most friendly and helpful staff members I have encountered since being a guest. I was here in January 2023, and when I returned in February 2024, she remembered me; I think the hotel is lucky to have her on the team. She is well versed in so many aspects of the hotel services and has been wonderful to engage each day. Thank you, Pla!!! Jeff - Vancouver, BC Canada
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Date of stay: February 2024
Cleanliness
Service
Sleep Quality
Room Tip: Executive Business one bedroom suite is the best))
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Le Meridien Chiang Mai, Owner at Chiang Mai Marriott Hotel
Responded 4 days ago
Dear Connector318659, Thank you for your review, it is great to hear such positive comments regarding your stay. I am pleased to hear such positive feedback regarding our services and that they contributed toward a memorable stay. And thank you for recognizing k. Pla at the The Ping Cuisine and Bar who made your experience positive. I have shared you feedback to k. Pla and all concerned associates who made your experience positive. We hope to have the opportunity to welcome you back on any future trips to Chiang Mai. Sincere regards, Rajat Chatterjee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Zan C wrote a review 12 Feb
1 contribution
I really had a wonderful journey here with my mom for a Chinese New Year trip. All the services are perfect and everyone is truly welcoming guests to their hotel. Special thanks to concierge Boyer (hope I get the name right), who can speak Chinese to give my mom many valuable advice on sightseeing. A spa indulgence by Yui is also unforgettable. The full experience really makes me want to be back again!
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Le Meridien Chiang Mai, Owner at Chiang Mai Marriott Hotel
Responded 1 week ago
Dear zanc994, Thank you for your review, it is great to hear such positive comments regarding your stay. I am pleased to hear such positive feedback regarding our services and that they contributed toward a memorable stay. And thank you for recognizing k. Boyce at the Concierge and K. Yui at Quan Spa who made your experience positive. I have shared you feedback to k. Boyce, k. Yui and all concerned associates who made your experience positive. We hope to have the opportunity to welcome you back on any future trips to Chiang Mai. Sincere regards, Rajat Chatterjee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cassandra595 wrote a review 6 Feb
Southampton Parish, Bermuda270 contributions160 helpful votes
Formerly Le Meriden, this Marriott has been newly renovated and it is classy, elegant and refined. The lobby is bright, airy and welcoming with a lovely unobtrusive bar area. Our room was beautifully decorated in a contemporary style and the A/c and WiFi were up to date. The gym had top of the line equipment, in full working order. The pool area was gorgeous...cool in the early morning with spectacular sunsets in the evening and a lovely little restaurant/bar. The breakfast in Pings was amazing ...literally everything to suit all tastes and cultures. We had dinner there too, which was lovely and we also ate at the Italian "Favola" ...the lasagne was great after a long day's travel. The Bonvoy Member's Lounge was just gorgeous with delicious bites all day and cocktails and more substantial food such as curries, in the evening. The staff and associates from arrival, concierge, reception, housekeeping, restaurants, fitness centre, pool area and food managers, are without exception, professional, friendly and efficient. If I could give my experience six stars I would. I would definitely stay here again and would highly recommend it.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Le Meridien Chiang Mai, Owner at Chiang Mai Marriott Hotel
Responded 1 week ago
Dear Superb, Thank you for your review, it is great to hear such positive comments regarding your stay. I am pleased to read that our facilities and services had contributed to a memorable experience for you. We hope to have the chance to welcome you back soon. We look forward to welcoming you back on your next visit. We hope to welcome you back again soon. Thank you for choosing Chiang Mai Marriott Hotel. Thank you for choosing to stay with us, we hope to have the opportunity to welcome you back again soon. Thank you for choosing Chiang Mai Marriott Hotel, we hope to see you again soon. We hope that you return to Chiang Mai soon and that we will have the opportunity to welcome you back. Thank you for choosing to stay with us and also for your recommendation. We look forward to seeing you again soon. We hope to have the opportunity to welcome you back on any future trips to Chiang Mai. Sincere regards, Rajat Chatterjee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Julie P wrote a review 4 Feb
1 contribution
The Chiang Mai Marriott was just renovated in fall 2023. The fitness center was fully equipped with Smith Machine, Cables and many other machines. Excellent staff. Card was so helpful and assisted me with specific workouts and with correct techniques when using the machines. Poom also assisted me with the use if the equipment. Both were excellent. The staff were so nice. We loved our stay. Thank you.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: We enjoyed using the tuk tuks.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Le Meridien Chiang Mai, Owner at Chiang Mai Marriott Hotel
Responded 1 week ago
Dear juliepT3417IO Thank you for your review, it is great to hear such positive comments regarding your stay. I am pleased to hear such positive feedback regarding our services and facilities that they contributed toward a memorable stay. And thank you for recognizing k. Card and K. Poom at Fitness who made your experience positive. I have shared you feedback to k. Card, k. Poom and all concerned associates who made your experience positive. We hope to have the opportunity to welcome you back on any future trips to Chiang Mai. Sincere regards, Rajat Chatterjee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Popecorn wrote a review 3 Feb
Singapore, Singapore152 contributions57 helpful votes
After years of planning a visit to Chiang Mai, finally made it. The hotel was under renovation (which the hotel mentioned to us at the time of booking), the location is good, staff are friendly. Breakfast was a bit limited and the rooms looked a bit bare (maybe they would improve once the renovations are completed). We enjoyed our stay at the hotel and it was a good base to explore this lovely place.
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip: Plenty of interesting markets and walkable streets around the hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Le Meridien Chiang Mai, Owner at Chiang Mai Marriott Hotel
Responded 4 days ago
Dear popecorn, Thank you for taking the time to review our hotel and sharing your feedback. Please know that your appreciated comments have been taken up by the concerned departments for a detailed review and an improvement where needed. We hope to have the opportunity to welcome you back on any future trips to Chiang Mai. Sincere regards, Rajat Chatterjee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sonja H wrote a review 2 Feb
7 contributions2 helpful votes
Service is very attentive and genuinely friendly. Rooms are tastefully decorated, quiet and have a good size with all amenities. Swimming pool area overlooks the town and the mountains with comfortable day beds and is great to relax after exploring the old city which can be reached after 15 min walk. Breakfast and free afternoon tea in the club for Marriott Bonvoy members which is very handy to avoid crowds at breakfast time.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Le Meridien Chiang Mai, Owner at Chiang Mai Marriott Hotel
Responded 4 days ago
Dear sonjah94, Thank you for your review, it is great to hear such positive comments regarding your stay. I am pleased to read that our services, facilities and location had contributed to a memorable experience for you. We hope to have the opportunity to welcome you back on any future trips to Chiang Mai. Sincere regards, Rajat Chatterjee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Frances B wrote a review 1 Feb
6 contributions
Yui and Ging at the Marriot Spa provided the best massages we have ever had - By far. My husband and I routinely get traditional thai massage and this was remarkable feom check in to departure. Yui and Ging found the perfect pressure to relieve tension and inquired about our comfort to make sure they had the right pressure. The atmosphere was relaxing and hot tea met us upon arrival and after the massage. We will book another massage before we have to fly home.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Le Meridien Chiang Mai, Owner at Chiang Mai Marriott Hotel
Responded 4 days ago
Dear Z1542YRfrancesb, Thank you for visiting our Quan Spa and writing your kind review. I am pleased that you enjoyed your treatment by Khun Yui and Khun Ging. We hope to have the opportunity to welcome you back on any future trips to Chiang Mai. Sincere regards, Rajat Chatterjee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$245 - AU$300 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
le meridien chiang mai hotel chiang mai, meridien chiang mai
LOCATION
ThailandChiang Mai ProvinceChiang Mai
NUMBER OF ROOMS
383
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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CHIANG MAI MARRIOTT HOTEL (AU$245): 2024 Prices & Reviews (Thailand) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Chiang Mai Marriott Hotel
Which popular attractions are close to Chiang Mai Marriott Hotel?
Nearby attractions include His & Her Tailors House Chiang Mai (0.2 km), SMART Fashion (0.1 km), and New Moda Custom Tailors (0.2 km).
What are some of the property amenities at Chiang Mai Marriott Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Chiang Mai Marriott Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Chiang Mai Marriott Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Chiang Mai Marriott Hotel?
Yes, paid private parking nearby, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Chiang Mai Marriott Hotel?
Conveniently located restaurants include Alice's Restaurant, Fueng Fah Restaurant, and ZeZe Restaurant Koh Samui.
Are there opportunities to exercise at Chiang Mai Marriott Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Chiang Mai Marriott Hotel have airport transportation?
Yes, Chiang Mai Marriott Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Chiang Mai Marriott Hotel located near the city centre?
Yes, it is 1.0 km away from the centre of Chiang Mai.
Are any cleaning services offered at Chiang Mai Marriott Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Chiang Mai Marriott Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.