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Centara Grand at CentralWorld

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Centara Grand at CentralWorld
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2,423 Reviews from our TripAdvisor Community

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There are newer reviews for Centara Grand at CentralWorld
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Showing 1,939: English reviews
Hong Kong, China
Reviewed 22 May 2015

I would count ourselves as having an unlucky day during our trip in Bangkok recently, I would have expected a great service for a hotel with such a great location. I would comment on the service purely by my personal judgement that as the hotel is largely used for convention, you wouldn't be able to get a more personalised and...

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Helpful?
1Thank BarbieMel0623
CGCW, Resident Manager at Centara Grand at CentralWorld, responded to this review

Dear Trip Advisor Reviewer, Thank you for taking the time to post your comments. We wish to apologise for the delay in obtaining a LAN cable. We have checked the TV and its seems now to be fully working. Please accept our sincere apologies for any inconvenience caused during your stay. We very much look forward to welcoming you back...

Quito, Ecuador
Reviewed 22 May 2015

Great service, good beds, good accesories. Some furniture a little worn or atained. Great breakfast. Elevators are a problem at peak hours. Expense seems extreme as it is a little better than other hotels in the area, but not enough to justify the cost. Shopping centre cab be reached without passing outside, which is good to avoid the heat.

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1Thank Ellen v
CGCW, Manager at Centara Grand at CentralWorld, responded to this review

Dear our value guest, It was an honour to receive your feedback to us, this is the best tool to listen to our guest's expectation, so should there be any further information or assistance needed please feel free to contact directly via qtycgcw@chr.co.th Looking forward to welcome you back at Centara Grand and Bangkok Convention Centre at CentralWorld soon. Best...

Reviewed 22 May 2015 via mobile

Very impress stafts of this hotel esp at reception. Room was clean and very good view. Lots of restaurants in hotel and RedSky is the best on the top. So beautiful view i could see all everything in Bangkok. and 1 thing i like the most is it was so easy to go anywhere in city cause the hotel near...

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Helpful?
16Thank banies
CGCW, Manager at Centara Grand at CentralWorld, responded to this review

Dear our value guest, We are pleased to receive your kind feedback experience while being our guest at Centara Grand and Bangkok Convention Centre at CentralWorld, we will convey your appreciation to our team. Should there be any further information or assistance needed please feel free to contact via qtycgcw@chr.co.th Looking forward to welcome you back soon. Best regards, Quality...

London, United Kingdom
Reviewed 22 May 2015

Highly recommend this hotel. Great location and attentive and helpful staff. Room was very comfortable and nice. The services on the Executive floors were wonderful and worked out perfectly for the meetings we were having.

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15Thank lauraX2155XD
CGCW, Manager at Centara Grand at CentralWorld, responded to this review

Dear our value guest, Thank you very much for sharing experience to us, it was our honour to receive the compliment to our team. We will maintain and keep our standard to comfort our guest to meet with their expectation. Should there be any further information or assistance needed please feel free to contact via qtycgcw@chr.co.th Looking forward to welcome...

Philippines
Reviewed 21 May 2015

It's my third stay in this Centara property in two years. I stay in the hotel for two nights, my room is upgraded to a suite:) The suites is perfect , the Internet is ok and up to the standard. The Restaurant and fitness center are great. The Lounge is nice. Staff is attentive and I really enjoy the view...

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15Thank Janice J
CGCW, Manager at Centara Grand at CentralWorld, responded to this review

Dear our value guest, Thank you very much for sharing experience and compliment our team, this is the best way to communicate with our guest to learn and improve to meet with our guest's need. Please be noted that if there be any further information or assistance may required kindly contact qtycgcw@chr.co.th Looking forward to welcome you back at Centara...

Reviewed 21 May 2015 via mobile

My family enjoy our stay at your hotel. Your staff were very helpful and very supper. She provided me connecting room on high floor as my request. Our children like your swimming pool with the nice sky view of bangkok.

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16Thank ktlb S
CGCW, Manager at Centara Grand at CentralWorld, responded to this review

Dear our value guest, It was our appreciation to hear you had a great moment with our service and facilities at Centara Grand and Bangkok Convention Centre at CentralWorld. Meanwhile, should there be any further assistance or information needed please do not hesitate to contact qtycgcw@chr.co.th Looking forward to welcome you and your family with us soon. Best regards, Quality...

Northallerton
Reviewed 21 May 2015 via mobile

My husband and I stayed at this hotel beginning of April on our way to Phuket. Check in was quick and staff friendly. We signed up for their club and got free wifi while in the hotel. Our room was good, with an amazing view of the city. The bathroom was large with a circular bath with a shower over...

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Thank Northerners91
CGCW, Manager at Centara Grand at CentralWorld, responded to this review

Dear our value guest, Thank you very much for sharing experience while staying with us at Centara Grand and Bangkok Convention Centre at CentralWorld. The best improvement tool is to listen to our guest and achieve their expectation, meanwhile should there be any further information or assistance needed please do not hesitate to contact via qtycgcw@chr.co.th Looking forward to welcome...

Mumbai (Bombay), India
Reviewed 20 May 2015

Very conveniently located connected to the Central World mall, & walking distance from Siam Paragon. The rooms are spacious, even though the fittings are just a tad below 5 star levels. Access to & fro to Central World can be a bit of a chore, though... & confusing at times. Was pleased to note the hotel follows green practices. Our...

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Thank vivekbl
CGCW, Manager at Centara Grand at CentralWorld, responded to this review

Dear our value guest, First of all, we do sincere apologize for the inconvenience caused during check in and we do pleased to receive your kind feedback for us to improve and reach our guest's expectation, meanwhile, should there be any further assistance or information needed please feel free to contact directly via qtycgcw@chr.co.th Looking forward to welcome you back...

bangkok
Reviewed 20 May 2015 via mobile

Centara Grand at CentralWorld is always our first choice when we are in Bangkok. Staff remember me and treat us very well, they were very friendly and helpful. The location is great and we can reach many place in short time.

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15Thank chery l
CGCW, Manager at Centara Grand at CentralWorld, responded to this review

Dear our value guest, Thank you very much for keeping us as your destination hotel while in town, It was pleased to learn you always had a great time with our service, facility surrounding our hotel Centara Grand and Bangkok Convention Centre at CentralWorld, so if there be any further information or assistance may required please feel free to contact...

Manama, Bahrain
Reviewed 19 May 2015 via mobile

Centara is attached to the central world mall complex at the heart of Bangkok's shopping district. We stayed at the club floor which offered us all the modern facilities. The hotel is very clean. The staff are very professional. The food was good in the restaurants we tried. The mall is attached do you can spend time doing your shopping...

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Helpful?
Thank drjsaleh
CGCW, Manager at Centara Grand at CentralWorld, responded to this review

Dear our value guest, This is pleased and thank ful for your kind brief message on our service and facility while being our guest at Centara Grand and Bangkok Convention Centre at CentralWorld, we will convey your appreciation to team and maintain our standard, meanwhile should there be any further information or assistance please do not hesitate to contact qtycgcw@chr.co.th...

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Staying in Siam

Neighbourhood Profile
Siam
Take some of Asia’s biggest malls, hundreds of street-side vendors and a dozen of posh hotels and you’ll have Siam - Bangkok’s commercial district that will make any shopper’s heart beat faster. From cheap electronics and wholesale goods in MBK to designer handbags in Siam Paragon, you’re almost guaranteed to find what you’re looking for in one of Siam’s many malls. Take a break from the commercial craze and visit the beautiful Jim Thompson house or the state-of-the-art Bangkok Arts and Cultural Centre to recharge.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Red Sky
Red Sky
Cuisines: French, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
In the heart of Bangkok, the hotel seamlessly connects to its own convention centre and shopping centre. The 505 rooms and suites are beautifully spacious (up to 387 sq m.) and boast panoramic views. For leisure, there’s a 25-metre pool, a spa, tennis courts, and a fitness centre. The hotel is a phenomenal dining destination, with Redsky rooftop restaurant & bar, a champagne bar, and a Tapas bar. ... more   less 

Additional Information about Centara Grand at CentralWorld

Address: 999/99 Rama 1 Road | Pathumwan, Bangkok 10330, Thailand
Region: Thailand > Bangkok > Siam
Price Range: $151 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Centara Grand at CentralWorld 5*
Number of rooms: 505
Reservation Options:
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Also Known As:
Centara Grand And Bangkok Convention Centre At Centralworld:
Centara Grand & Bangkok Convention Centre At Centralworld: Hotel Bangkok
Centara Grand At Centralworld Bangkok
Hotel Style:
#66 Spa Hotel in Bangkok
#71 Business Hotel in Bangkok
#100 Family Hotel in Bangkok
#107 Luxury Hotel in Bangkok
#120 Romantic Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Centara Grand at CentralWorld staff and other travellers.
38 questions
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Dubai, United Arab Emirates
Singapore, Singapore
7 months ago
Saltburn-by-the-Sea, United Kingdom

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Questions? Get answers from Centara Grand at CentralWorld staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“every room is ok”
meisialegimin, 19 Apr 2017 | Read review
“Go for a high floor - great views from all sides”
hg4r, 19 Apr 2017 | Read review
“All rooms are ok .. view of the city is nice.”
gauravs09, 18 Apr 2017 | Read review
“Request a high floor as the views are impressive”
johnMarrakech, 17 Apr 2017 | Read review
“higher floor is the best”
jingjingn2017, 17 Apr 2017 | Read review
5 of 5