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Urbana Sathorn

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Urbana Sathorn
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693 Reviews from our TripAdvisor Community

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Showing 438: English reviews
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Reviewed 1 week ago via mobile

Me and my boyfriend are here for a one-night stay during Songkran holidays. We didn't feel welcomed as a local. At the time of check-in, staff didn't provide us sufficient information about our stay; where's the outlet for breakfast? Which floor is the pool on? Also, they did not even walk us to our room. Locating the room was hard...

Thank RaviphaS
London, United Kingdom
Reviewed 3 weeks ago

There was no evidence of cock roaches mentioned in previous reviews and the cleanliness was at an acceptable standard. The price paid reflects that the fact that this is no longer a 5 star establishment. The location is good with easy access to Silom Rd, the rooms are basic. What it lacks is front office management, with the exception of...

2Thank Fortunity
Reviewed 3 weeks ago via mobile

Not what you'd expect of a 5 star hotel. The staff was friendly but the hotel and breakfast was pretty mediocre at best. Rooms are spacious but more of a 3/4 star feel. Breakfast is not included in most cases and the price they charge for breakfast is not worth the spread. Definitely better options in Bangkok. If you want...

Thank Brandon S
Seattle, Washington
Reviewed 4 weeks ago via mobile

The staff is wonderful and friendly, they try really hard to accommodate. The problem seems to be coming from above- owner or the manager. The rooms don't get cleaned unless you ask for it. The towel and bathroom amenities are minimalistic.

1Thank AlexandraTraveler
Reviewed 19 March 2017 via mobile

Staff lack basic humility and soul The theme is get them in and get them out You are not a guest more of an inconvenience Pay, stay and leave Urbana is in a good location Room quality is not that great Killed a family of cockroaches during my stay who were bedding in my room Last time I stay here...

1Thank Hira H
Greater London, United Kingdom
Reviewed 8 February 2017 via mobile

The hotel overall wasn't too bad good location, The staff are rude and are no help what so ever apart from the bellboy and the waitress, they're friendly. Watch out at the end of stay they try charge u for things u didn't do. They say I broke tv which was never turned on by me or my friend. They...

Thank sq1410
Reviewed 29 January 2017 via mobile

The pluses: good location, good (not excellent) breakfast, pool, spacious suite, good views, good lobby, great kitchen facilities in the suite. The minuses: there were 5 cockroaches. This was ok with me when I think of the toxins needed to eliminate them. Where were the adults at reception? The were young trainees who seemed more interested in laughing and taking...

Thank 2NCaliftravelers
Reviewed 26 January 2017

We have stayed at Urbana Sathorn a second time because the location is perfect for our sight seeing around town. Our trips 4 years ago, we got the room on 25th floor and it was very nice updated furnitures, so we stayed for one month here. This time we got the room#1202 and it's two bedrooms / two bathrooms, however,...

1Thank Vira M
Reviewed 23 January 2017 via mobile

We came to this hotel twice during our journey and we had different experiences. The first time we came the staff was nice and helpful, the second time not at all. Both time we had problems with the A/C in the Bedroom, first time they fixed it straight away, second time nobody bother to come at all, even after several...

1Thank Jeropa67
Reviewed 19 January 2017 via mobile

My last stay was two years Ago .. amazingly , the bell hop from Philippines ( sorry I forgot his name ) , remembered me and welcome me back . ! Check in was a Breeze and quick . Room ( 1 bed-room executive ) are well maintained , clean . Staff are forever smiling . The lady From the...

Thank Muhammad H
UrbanaHospitality, Manager at Urbana Sathorn, responded to this review

Dear Muhammad H Thank you for choosing Urbana Sathorn as your preferred accommodation in Bangkok. We are more than glad to know that you had chosen us as your home whenever you visit Thailand. It was a pleasure for us to continually give a good stay to all of our guests. And as we receive kind words from you, it'll...

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Room/Suite (142)
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Other (168)

Management photos: Courtesy of the property manager

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Staying in Sathorn

Neighbourhood Profile
Sathorn is Bangkok’s central business district, but here you’ll find much more than international banks and suited-up office workers. Take a stroll along the small alleys between the skyscrapers and you’ll find yourself among Bangkokians living life at a much slower pace. Feast on fantastic Thai food which you can find in the town-house restaurants, office food courts and sidewalk food stalls spread all over the area, especially around St. Louis Hospital. A visit to Sathorn is not complete without a drink at one of the glitzy sky bars perched atop its skyscrapers.
Explore this neighbourhood


  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available

Additional Information about Urbana Sathorn

Address: 55 South Sathorn Road | Tungmahamek, Bangkok 10120, Thailand
Region: Thailand > Bangkok > Sathorn
Price Range: $82 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Urbana Sathorn 4.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Fraser Suites Urbana Sathorn Hotel Bangkok
Fraser Hotel Bangkok
Fraser Hotel Urbana Sathorn
Hotel Style:
#107 Spa Hotel in Bangkok
#207 Luxury Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Urbana Sathorn staff and other travellers.
2 questions
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Questions? Get answers from Urbana Sathorn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are quieter”
, 25 Jan 2017 | Read review
“Please inspect the rooms before you agree as to whether they are clean or dirty..”
  • Cockroach from bed sheet
  • Cockroach killed on Kitchen Fridge
  • Bathroom with small cockroaches
prawny55, 24 Dec 2016 | Read review
“Don't stay here, you have been warned.”
Rainmaker_NZ, 23 Dec 2016 | Read review
“Higher the better for the view”
RJWH90, 12 Dec 2016 | Read review
“Try to choose the room with swimming pool coz it much more quiet than the room on the street side”
Sam-q15, 2 Nov 2016 | Read review
5 of 5