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Swissotel Nai Lert Park

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#112 of 839 Hotels in Bangkok
Certificate of Excellence
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1,718 Reviews from our TripAdvisor Community

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There are newer reviews for Swissotel Nai Lert Park
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Showing 1,111: English reviews
Dhaka City, Bangladesh
Level Contributor
301 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 293 helpful votes
Reviewed 30 August 2014

I must say, we had a wonderful time at this beautiful hotel. Could not believe that in the heart of all these high rising buildings, we will find such a luxurious lovely Greenspan. Beautiful huge manicured garden, swimming pool and open restaurants in the green were the added value of this resort. Took long time to stroll in the garden... More 

Helpful?
1 Thank Kachipata
Darunee S, Manager at Swissotel Nai Lert Park, responded to this review

Dear Kachipata, Thank you for staying with us and sharing your comment. I am glad to learn that you enjoy your stay with us. I will definitely pass your compliment to our Front Desk staff. Your feedback will encourage us to serve our guest even better. Looking forward to welcome you back in the next three months. Kind regards, Darunee... More 

Hong Kong, China
1 review
Reviewed 29 August 2014

I did enjoy my stay in Swissotel Nai Lert Park. The check in and check out time is fast. Front desk staffs are polite and helpful. Guest room is spacious and clean. Nice swimming pool and nice breakfast in ISO Restaurant.

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank mplcheung
Darunee S, Manager at Swissotel Nai Lert Park, responded to this review

Dear Mplcheung, Thank you for staying at Swissotel Nai Lert Park Bangkok and sharing your experience. I am delighted to learn that your recent stay was enjoyable and the team member at the Front Desk is efficiency. Your comment will enable us to improve our service and quality. Looking forward to welcome you back in the near future. Kind regards,... More 

Marrickville
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 August 2014

The rooms in the hotel smelled of damp and age! The outside areas are nice and most of the staff were also good. I do object to having to beg for the free room upgrade which was included in the price even though the hotel was pretty empty. This seems to be their policy as it's not the first time... More 

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
2 Thank Paul Andrew P
Darunee S, Manager at Swissotel Nai Lert Park, responded to this review

Dear Paul Andrew, Thank you for taking your time provide us the feedback. I am concerned to learn of your disappointment on the room and would like to apologize. Please be informed that we have conducted room renovation recently under "Swiss Classic Garden View" with wooden floor. Please feel free to visit our website to check our photo. I sincerely... More 

1 review
Reviewed 27 August 2014 via mobile

We are staying in this hotel every summer for many years and it's keep a high class service, Maintanence rooms and public areas. We took this time the Alcon suite and it is very comfortable with 2 kids. The breakfast is very rich, the service is great and helpful, the pool is great. Highly recommended !

Helpful?
Thank Keren N
Eric P, Manager at Swissotel Nai Lert Park, responded to this review

Dear Keren N, Thank you for taking your time sharing your experience. I am glad to learn that you enjoyed staying with us and would like to thank you for your continual support. Looking forward to welcome you back next Summer. Kind regards, Darunee S. Front Office Manager More 

Chon Buri
1 review
Reviewed 27 August 2014

Our room is nice and clean. We had a nice sleep. The staff at night time was not so helpful, smile and welcome. The parking space is a bit dark and unsafe. The best thing is swimming pool. Overall, good experience.

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank lemoneko99
Eric P, Manager at Swissotel Nai Lert Park, responded to this review

Dear Khun Pichamon, Thank you for taking your time sharing your experience. I am glad to learn that you had a good experience staying at Swissotel Nai Lert Park Bangkok. I have shared your feedback with our Night team as well as planning to add more lighting in our parking space. Furthermore, to ensure guest safety guest safety, our Security... More 

Connolly
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 August 2014

choose this hotel, as we didn't want to stay in a high rise, the pool area is like an oasis in the middle of a busy city, the facilities are fantastic and the staff helpful and friendly, the location was fantastic to shopping and night life. Would definitely stay here again.

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank Heidiplus1
Eric P, General Manager at Swissotel Nai Lert Park, responded to this review

Dear HeidiDean, Your complimentary comments in regards service, facility and shopping location are much appreciated. We are delighted to hear that you enjoyed your stay with us and thank you for highlighting our service delivery. Thank you for selecting our property and looking forward to welcoming you back to our unique Oasis in Bangkok. More 

Incheon
1 review
Reviewed 25 August 2014

it's a special family travel memory... very good it's a special family travel memory... very good it's a special family travel memory... very good it's a special family travel memory... very good it's a special family travel memory... very good

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank Seung Wook K
Eric P, General Manager at Swissotel Nai Lert Park, responded to this review

Dear Sueng So happy to have made you and your family feel that way! Thank you for sharing your comments and looking forward to welcoming you all to our property. with best regards More 

Sospel, France
Level Contributor
74 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 22 August 2014

This is a rather older, and lower rise offering than the majority of 5 stars in Bangkok. The gardens are very pretty and the whole ambience is appealing and stylish. Impeccable service at all levels. Front desk staff are very helpful and efficient. Overall, a very nice hotel - shame about the area - a bit cheesy. Rooms moderately spacious... More 

Helpful?
1 Thank JeremyCondor
Eric P, General Manager at Swissotel Nai Lert Park, responded to this review

Dear JeremyCondor, Thank you for staying with us and your complimentary comments for our team members! A real motivation boost. In regards location while we offer a unique retreat within the city center; shopping, transportation and dining reamin accessible within within a 5 minutes walk. We will further work on improving our costumer information/interraction to enable the best experience possible... More 

Zürich
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 21 August 2014

Short stay with a group of 6 in 3 rooms. Service was very good as expected, from the moment our airport shuttle arrived, we did not have to deal with our luggage. Check-In was efficient, however rooms were not ready yet, were invited to a drink in the lobby bar for a short time nice gesture. The hotel itself is... More 

Helpful?
1 Thank thaifoodpower
Eric P, Manager at Swissotel Nai Lert Park, responded to this review

Dear Value Guest, Thank you for Staying at Swissotel Nai Lert Park Bangkok. I would like to thank you for taking your time sharing your experience. We are glad to be a part of your good memory in Bangkok and will share your compliment to our Driver. Hopefully we will be able to welcoming you back to Swissotel Nai Lert... More 

Seoul, South Korea
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 August 2014

Without any notice, I was allocated disgusting smoking-room. The tap water was yellow-muddy-water and bad smell. But the concierge said that “It will be OK within 5 minutes. I will give you 2 bottle of water.” The shower booth tiles were covered with black-mold. Even ‘the ant’ was crawled the breakfast table.

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
5 Thank H.j. P
Eric P, General Manager at Swissotel Nai Lert Park, responded to this review

Dear H.j. P Thank you for bringing your experience to our attention and please do accept our apology as it is definitely not the impression we want our costumer to take home. As you reported as well your experience on Swissotel Hotels & Resorts online guest satisfaction survey, we will be contacting you shortly. With best regards More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Food & drink at the hotel
Ma Maison
Ma Maison
Cuisines: Thai
Genji Swissotel Nai Lert Park Bankok
Genji Swissotel Nai Lert Park Bankok
Cuisines: Sushi, Asian, Thai
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
5 star luxury hotel in Bangkok, Swissôtel Nai Lert Park is the proud recipient of “Thailand’s Leading City Resort” award at the prestigious World Travel Awards 2011. The hotel offers a unique city retreat in Thailand’s bustling capital with award-winning restaurants and a beautiful eight-acre lush tropical garden.A few minutes’ walk from the Skytrain station and all main shopping malls, with easy access to the business districts and Bangkok’s famous nightlife, the hotel is the perfect choice for both business and leisure.338 luxurious guest rooms feature private balconies overlooking the pool and gardens, while the Executive Club and exclusive suites serve the demands of even the most discerning traveller. Additional facilities include spa and fitness centre, 5 dining venues, 2 bars, 10 meeting rooms, a grand ballroom and free-form swimming pool. ... more   less 

Additional Information about Swissotel Nai Lert Park

Address: 2 Wireless Rd, Bangkok 10330, Thailand
Region: Thailand > Bangkok
Price Range: $104 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Swissotel Nai Lert Park 4.5*
Number of rooms: 336
Reservation Options:
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Also Known As:
Swissotel Nai Lert Park Hotel Bangkok
Swissotel Nai Lert Park Bangkok
Hotel Style:
#63 Spa Hotel in Bangkok
#82 Family Hotel in Bangkok
#87 Business Hotel in Bangkok
#99 Luxury Hotel in Bangkok
#105 Romantic Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Nai Lert Park staff and other travellers.
18 questions
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Questions? Get answers from Swissotel Nai Lert Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Suites are fair priced and really worth it!”
 of 5 bubbles Tattooed_Wanderlust, 2 Dec 2016 | Read review
“Get a room facing the garden. We think lower levels are bigger.”
  • Garden and pond near restaurant
 of 5 bubbles AlistairSE1, 28 Nov 2016 | Read review
“With view on garden or swimming pool”
 of 5 bubbles Tiery69, 21 Nov 2016 | Read review
“Garden, garden”
 of 5 bubbles Diana_Mangalagiu, 26 Oct 2016 | Read review
“Choose a room facing the green backyard”
 of 5 bubbles AnjaniKSahay, 19 Oct 2016 | Read review
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