Novotel Bangkok Sukhumvit 20
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Novotel Bangkok Sukhumvit 20

Traveller (2019)
Superior Room
Room & Suite (479)
Novotel Bangkok Sukhumvit 20
Videos (1)

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AU$142
AU$142
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.5
#67 of 1,227 hotels in Bangkok
4.5 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.5 of 5 bubbles
Value
The new Novotel Bangkok Sukhumvit 20 offers all the superb facilities, exemplary service and luxuries of one of the finest hotels in Bangkok. Centrally located in the heart of Sukhumvit, Bangkok's most vibrant district and only 30 minutes' drive from Suvarnabhumi International Airport, it is surrounded by all the life, excitement and energy that the city is famed for, and within easy walking distance of many attractions including Bangkok's newest shopping district, the EmQuartier, the upmarket Emporium Department Store, the Dinosaur Planet Theme Park , Asok BTS and Sukhumvit MRT public transportation stations, and the Airport Rail Link. Each of the hotel's 244 rooms perfectly blends clean modern lines and traditional Thai style, allowing you to unwind in an atmosphere of unmatched calm and relaxation. All rooms feature the fullest range of contemporary comforts, including complimentary Wi-Fi, modern furnishings, large LCD TVs and bright, stylish, bathrooms. Dining options, which offer something to suit every taste, include the "Gourmet Bar" and "Food Exchange," Novotel's latest dining concepts that serve superb local and international cuisine, and "Sky on 20," our rooftop bar on the 26th Floor, the perfect venue to round off the evening with a nightcap while taking in the colors and lights of the Bangkok nightscape, (opening soon). The hotel's meeting facilities are perfect for every type of occasion, and offer cutting edge technical equipment and a professional planning and catering service. They include a Large Ballroom with natural daylight for up to 1000 people, 6 additional Meeting Rooms, and 3 private Dining Rooms across three floors of function space. The friendly and dedicated staff at the Novotel Bangkok Sukhumvit 20 look forward to welcoming you, and to ensuring that you receive the impeccable service and comfort that every Novotel is known for around the world!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Secured parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Snack bar
Poolside bar
Rooftop bar
Kids club
Kids pool
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bidet
Housekeeping
Interconnected rooms available
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Walk-in shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
4.0 of 5 stars
HOTEL STYLE
Quiet
City View
Languages Spoken
English, French, Chinese, Japanese and 1 more

Location

19/9, Soi Sukhumvit 20 Khlong Toei, Bangkok 10110 Thailand
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Bangkok Intl Airport
20.5 km
See all flights
Don Muang Airport
20.1 km
See all flights
Phrom Phong
8 minBTS Skytrain
2,125Reviews100Q+A100Room tips

Reviews
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Traveller rating
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Detailed Reviews
Alvin Ng wrote a review May 2023
Singapore57 contributions17 helpful votes
+1
Hotel's Favourite
5.0 of 5 bubbles
Excellent services by all level of staff upon my checking in for my 2 nites transit stays in Bangkok.
I would rate this Novotel Hotel as even better than those 5 stars Hotel.

It make me feel home away from home during my stays. The front office staff were great servicing with sincerity heart with smile. The Sky Lounge at level 25 and Sky on 20 Bar at level 26 also having an awesome service.

What impressed me was their breakfast variety at the Food Exchange restaurant. It really value of money and the foods were great.

Kudos to the great management 👍
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Date of stay: May 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chanida Kijruenpiromsuk, แผนกบริการทั่วไป / บริการส่วนหน้า at Novotel Bangkok Sukhumvit 20
Responded 23 May 2023
Dear ngkha, Thank you very much for taking the time to write your review on Trip Advisor regarding your recent experience with us. We are very glad to learn that you had an enjoyable stay and thank you for the wonderful comments. These comments are very important for us in ensuring that we provide the best level of services and facilities to our guests, such as yourself at the Novotel Bangkok Sukhumvit 20. We look forward to welcoming you back. Yours sincerely, Kanta Hanvesakul Resident Manager
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greatfulperson wrote a review Jan 2020
Sydney, Australia149 contributions68 helpful votes
5.0 of 5 bubbles
I do a lot of family travels and this hotel has maybe the best sized family room I’ve seen .
Privacy for parents except with the bathroom.
The bathroom facilities are linked to both rooms in the family suit and just have frosted glass divided.
Nice pool and gym
If booking make sure you book the executive family suite with the free nibbles and canapés and drinks included, it’s a nice touch to go to the club room and sip and snack away from the heat before or after hitting the streets of sweaty Bangkok.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ed D wrote a review Feb 2020
Swansea, United Kingdom612 contributions221 helpful votes
5.0 of 5 bubbles
Stayed in hotel whilst in Bangkok for 2 nights. We arrived super early after a long flight so upgraded to an Executive room which gives early check-in late checkout and most importantly access to executive lounge with free happy hour for drinks and food - all at a very reasonable upgrade cost. Great pool and breakfast and all issues were addressed swiftly and efficiently. Good location with easy access to MRT / shops / restaurants.
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Date of stay: February 2020
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
V_Natalia_L wrote a review Aug 2020
Rome, Italy114 contributions71 helpful votes
3.0 of 5 bubbles
The hotel is the very good position, has the shuttle service to Sukhumvit road. Swimming pool is not so big, bought a bottle a water from the pool bar - 60 baht for a bottle that really cost 7 baht (cheap kind of purified water). The breakfast has very poor choice. Not many people staying in the hotel so we got upgrade to the higher floor some kind of executive suite on the 24th floor. Actually nothing special(I mean I wouldn’t pay to stay there). The sky bar had a private party on Sunday, in house guest was not allowed to use it but we have to “enjoy” a very loud music till almost midnight (on the previous night we couldn’t hear a thing from the bar and there were a nice music played by DJ).
No soundproof whatsoever, you can hear neighbours alarm, shower and tv.
Room is a good size, clean, bed is comfortable.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Safari823562 wrote a review Jan 2020
12 contributions2 helpful votes
5.0 of 5 bubbles
Hotel's energy saving initiative that automatically shuts electricity when unoccupied is commendable. Lovely clean bed with large pillows offers a very good night's sleep. Special mention to Khun Ti, the ever so helpful so willing to help bell-boy who'd helped in every way possible, even accommodated to drive the tuk-tuk out. Khun Jane from the Egg Section doing the breakfast shift. He made sure I get my Massaman Curry although it wasn't his area and chambermaid Suriya. Full of smiles and took great effort to remember my likes and dislikes, the right tea blend, not swamp the room with unwanted amenities (which are quite many). The bed, consciousness about the dangers of climate change and these exemplary service staff gave my husband and I the best reason to go back again and again and again!
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Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Not sure the position of our room but avoid 1709 as the view wasn't good
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NovotelBangkok20, General Manager at Novotel Bangkok Sukhumvit 20
Responded 13 Jan 2020
Dear 'Safari823562' Thank you so much for your wonderful review of your recent stay at Novotel Bangkok Sukhumvit 20, and for the 5 out of 5 rating you have given us We always really appreciate receiving reviews that mention our team of heartists, and I can see on this occasion, that so many of our heartists have had a positive impact on your stay, from our front office and concierge team, to our kitchen brigade,and our housekeeping department It is also wonderful to receive positive endorsement of our environmental and sustainability initiatives, which includes our in room devices, and I am pleased to confirm we also do many other areas within the hotel including in keeping with our sustainability commitment, which last year we achieved the Platinum status of Accor's Planet 21 global certification We certainly look forward to welcoming you back the next time you are in Bangkok to stay with us at Novotel Bangkok Sukhumvit 20 Kind regards Benjamin Krieg General Manager
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sue3001 wrote a review Nov 2022
London, United Kingdom79 contributions44 helpful votes
5.0 of 5 bubbles
We recently stayed here for three nights in Bangkok at the start of a multi-centre holiday to Thailand. Bangkok is a typical busy city and this hotel is situated amongst other high rises in the Sukhumvit area.
Upon check in we found the reception staff to be polite and friendly and the reception area was welcoming and clean. We were upgraded to a family suite (as it was my husband's birthday) and the accommodation was spacious, clean and pleasant. The bed was very comfortable and sleep quality was very good. The room was air conditioned, bathroom spacious with a massive bath, walk in shower, wc and basin/dressing area with complimentary robes and slippers.
There were two tv's, one in the bedroom area and another in the sitting area, however the only channels we could understand were the promotional channels for the hotel facilities and BBC News! There was an inroom safe which was of a good size and could fit laptop and other valuables. Also an iron and ironing board and hairdryer. Towels were changed on a daily basis and complimentary toiletries were provided. Housekeeping was carried out daily and to a good standard.
There is a pool area on the 9th floor as well as a gym and a good restaurant on the 8th floor as well as a very nice rooftop bar on the 25th which provided excellent views across the city. Breakfast was very good, every nationality was catered for and the choice and quality of food excellent.
All in all, we enjoyed our stay at this hotel and would definitely stay here again should we return to Bangkok.
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Date of stay: November 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chanida Kijruenpiromsuk, แผนกบริการทั่วไป / บริการส่วนหน้า at Novotel Bangkok Sukhumvit 20
Responded 29 Nov 2022
Dear sue3001, Thank you for your wonderful review! It is such a joy to hear that you have enjoyed your stay and every aspect of the hotel from the arrival experience to the rooms, the gym facilities and the location. We’ve shared your comments with our entire team, as we strive to ensure that all our valued guests are provided with the best level of services. We all express our thanks for your business and hope we’ll have the honor of welcoming you back once again. Yours sincerely, Kanta Hanvesakul Resident Manager
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nickfrance007 wrote a review Sept 2020
Bangkok, Thailand2 contributions1 helpful vote
5.0 of 5 bubbles
I know Novotel and similar hotels from the Accor group in Europe, and I was surprisingly pleased by level - quality, especially for the price.

I will return again, as it is both convenient, a nice place and a great location, ... and in fact the room was very romantic !
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Review collected in partnership with Accorhotels.com
Date of stay: September 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pkoompong wrote a review May 2022
Bangkok, Thailand13 contributions3 helpful votes
1.0 of 5 bubbles
We’re family with 2 kids (holding an accor plus platinum card) booking for staycation, arrive at 8pm and received a standard benefit for silver accor member (welcome drink, fruit plate, except a room upgrade), there’s only 2 towel sets and 1 set of amenity for 4 people and baby cot as requested, miss the lounge because its already closed.

After unpack and took care of children, we realized that the room was so hot with temp setting at the lowest 18 celcius, the air from the aircon are hardly went out as it like a whisper.

The problem was state to the operator immediately, first they tried to send an electrician to see an aircon inside the room, but we’re not comfortable to that, so we need to ask for ourselves to relocate to a new room, the bag was repack, along with children things, my respirator, and the staffs were helping, we finish move to the another (standard/lower floor) room at almost 11pm.

The new room took almost 2 hours to cool enough to sleep, meanwhile I borrowed the table fan from the front office which she refused to have it, then it’s bring by a night shift staff.

The bathroom is not friendly to elderly children and overweight person, it’s very easy to have an accident by trying to step in and out of the combine mini size bathtub/shower area with no ladder.

It was rough and very tried night, nearly my first walkout-to sleep at home experience, but the breakfast is good, nothing happen in the next day as there was no incident at all.
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Review collected in partnership with Accorhotels.com
Date of stay: May 2022
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chanida Kijruenpiromsuk, Guest Services / Front Office at Novotel Bangkok Sukhumvit 20
Responded 30 May 2022
Dear Khun Punsang, Thank you very much for taking the time to review us on Trip Advisor. As per our telephone conversation, we sincerely apologize for the inconvenience you experienced with regards to the air-condition in your room upon arrival. Please rest assured that this matter has been addressed with our Chief Engineer to avoid future reoccurrences. Your comments and preference with regards to the bathtub has also been noted for your future visit. We are committed to providing the highest level of services and facilities to our guests, such as yourself for which the Novotel Bangkok Sukhumvit 20 is renown. Once again please accept our sincere apologies and we hope that you will give us another opportunity to be of your service in the near future. Yours sincerely, Kanta Hanvesakul Resident Manager
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Evie Robertson wrote a review Mar 2023
London, United Kingdom15 contributions3 helpful votes
4.0 of 5 bubbles
When we arrived, we didn't get the most welcoming reception but we all got checked in alright. The hotel is beautiful - large and clean, you can almost smell the sterile scent in the air it's genuinely so clean. First night, we went to the hotel restaurant which was expensive but delicious! the servers were fabulous and incredibly friendly. However, the breakfast holds back this review from being five stars. It was cold, and not much selection whatsoever. Most of us had to full up on coffee and fruit but we'd go and purchase a better breakfast after which defeats the purpose of purchasing a breakfast included option. The rooms were large and the hotel is in a good location, close enough for things to do. The box breakfasts were pretty awful too, like really not great and they need some improvement. We may as well have skipped breakfast that day. However, the beds were super comfy and the views were gorgeous. The bar staff were lovely and great music selection. The pool was a little small so be warned if you're coming as a family with kids who like a big, playful pool but we understood due to our central city stay Overall, we really enjoyed the restaurant the most and the young man who served us was fabulous and spoke amazing English - the duck and the chorizo starters were honestly so incredible if the food was cheaper we would've gone again!! We didn't really know where to go or what to do so recommendations from reception for tourists would've been really great as we experienced that in all the other hotels in our stay where they provided a map and circled places to go and good food spots. Great, regular cleaning too. The pull out bed was a bit stiff but expected. Thank you for our lovely stay,
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Date of stay: March 2023
5.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Room Tip: The pool isn't too busy nor is breakfast so no need to rush really.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chanida Kijruenpiromsuk, แผนกบริการทั่วไป / บริการส่วนหน้า at Novotel Bangkok Sukhumvit 20
Responded 30 Mar 2023
Dear travelingevie, Thank you very much for taking the time to write your review on Trip Advisor regarding your recent experience with us. Your comments are very important for us in ensuring that we provide the best level of service to our guests, such as yourself. We are pleased to learn that you enjoyed your stay and compliment to our room and staffs. However we are sorry for the breakfast satisfaction which your comments will be shared with the team and our Management for immediate improvement. Please rest assured that we are committed to providing the highest level of services and facilities to our guests for which the Novotel Bangkok Sukhumvit 20 is renown. We look forward to welcoming you back. Yours sincerely, Kanta Hanvesakul Resident Manager
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Mai wrote a review June 2022
Salzburg, Austria2 contributions
5.0 of 5 bubbles
We stayed here for 2 nights and it was a very pleasant stay. The hotel is very modern and well maintained, you can tell the high quality of the interior and how much thought was put into the arrangement and design of the rooms. The hotel rooms were very clean and the bed was very comfortable. It is located between Asok and Phrom Phonh BTS Sky train station (approx. 10 min walking). The staff was professional and helpful at all times. We would like to give special thanks to Tommy and Jirin for their friendly hospitality and excellent service!
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chanida Kijruenpiromsuk, Guest Services / Front Office at Novotel Bangkok Sukhumvit 20
Responded 15 June 2022
Dear 877maiv, Thank you very much for taking the time to write your review on Trip Advisor regarding your recent experience with us. It is a pleasure to hear that you enjoyed your stay and thank you for the wonderful comments especially the compliments to our value staffs, Khun Tommy and Khun Jirin. Your comments are very important for us in ensuring that we provide the best level of service to our guests, such as yourself. We look forward to welcoming you back soon! Yours sincerely, Kanta Hanvesakul Resident Manager
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Answer from Lynne H
Berwick, Australia116 contributions9 helpful votes
You need to ask the hotel. I was a guest.
sylinds asked a question Nov 2022
Melbourne, Australia218 contributions112 helpful votes
Does the bathroom have privacy blinds?
Answer from Lucy W
England, United Kingdom5 contributions
Yes
Rajesh-BLORE asked a question Dec 2020
Bengaluru, India24 contributions54 helpful votes
Do you have smoking rooms ?
Answer from Ruangsak R
Bangkok, Thailand391 contributions99 helpful votes
i think all rooms are non smoking room
Answer from w_travel
Johannesburg, South Africa176 contributions73 helpful votes
Definitely send them an Ema and let them advise which room would suit you. I foumf my stay at this hotel satisfactoril and when I go to Bangkok again I would definitely recommend them!
Gavin W wrote a tip Yesterday
1 contribution
5.0 of 5 bubbles
"Go straight to the pool bar and speak with Chart! He’s fantastic. A font of knowledge about the hotel and loves to go out of his way to help"
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미래 변 wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"nomal hotel simple is best."
Read full review
bru c wrote a tip Apr 2024
Fyshwick, Australia18 contributions20 helpful votes
5.0 of 5 bubbles
"Plenty of places to eat and shop close by. "
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Nichola J wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"Pool has a lovely bar, but closes by 7.30pm. Coffee is excellent a few doors away at Bru Cafe. Massage opposite and at the hotel "
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TPP442016 wrote a tip Mar 2024
3 contributions1 helpful vote
5.0 of 5 bubbles
"A great pool as it gets lots of sun most of the day ,good bar and spa. Good location near skytrain and amenities."
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Not the right property for you?
There are more places to choose from in the Bangkok area.
PRICE RANGE
AU$133 - AU$148 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royal parkview bangkok, hotel royal parkview
FORMERLY KNOWN AS
Royal Parkview Hotel
LOCATION
ThailandBangkokSukhumvit / Khlong Toei
NUMBER OF ROOMS
244
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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NOVOTEL BANGKOK SUKHUMVIT 20 (AU$133): 2024 Prices & Reviews (Thailand) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Novotel Bangkok Sukhumvit 20
Which popular attractions are close to Novotel Bangkok Sukhumvit 20?
Nearby attractions include Nordic Bespoke Tailor Bangkok (0.4 km), Stylo's Collection Co., Ltd (0.3 km), and Signature Collection Tailor (0.3 km).
What are some of the property amenities at Novotel Bangkok Sukhumvit 20?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Novotel Bangkok Sukhumvit 20?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Bangkok Sukhumvit 20?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Novotel Bangkok Sukhumvit 20?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Novotel Bangkok Sukhumvit 20?
Conveniently located restaurants include Akira Back, Amritsr Sukhumvit 22, and Rang Mahal Restaurant.
Are there opportunities to exercise at Novotel Bangkok Sukhumvit 20?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Novotel Bangkok Sukhumvit 20 have airport transportation?
Yes, Novotel Bangkok Sukhumvit 20 offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Bangkok Sukhumvit 20?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Bangkok Sukhumvit 20 offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Bangkok Sukhumvit 20?
The staff speaks multiple languages, including English, French, Chinese, Japanese, and Thai.
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