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Emporium Suites by Chatrium

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#336 of 846 Hotels in Bangkok
Certificate of Excellence
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Emporium Suites by Chatrium
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1,318 Reviews from our TripAdvisor Community

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Manila, Philippines
Reviewed 4 days ago NEWvia mobile

For the price that I am paying I have had better service and better food. As I said, the location is great but Bangkok has many of places to stay around. Will I come back to the same place? Only if I am not paying for it!

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Helpful?
Thank Nadia V
Mario B, General Manager at Emporium Suites by Chatrium, responded to this review

Dear Nadia V, Thank you for commending our world-class location. We strive to exceed our guests’ expectations and create many memorable experiences, and it is disappointing and with regret that we did not meet your expectations. As a service minded Thai hotel chain, you can be sure that our goal is to make our guests happy and comfortable with our...

Hua Hin, Thailand
Reviewed 4 days ago NEW

Having travelled to Thailand for nearly 30 years, the Emporium has proved to be one of the best and most convenient hotels in Bangkok. The staff are very willing and helpful and the rooms are exemely spacious and of a high standard. The easy access to the Sky train and the EM Quartier make it a highly desirable hotel. I...

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Helpful?
1Thank aamck13
Mario B, General Manager at Emporium Suites by Chatrium, responded to this review

Dear aamck13, My team and I truly appreciate your valuable review on TripAdvisor. It is indeed an honour to be your preferred hotel in the city of Bangkok having travelled to Thailand for nearly 30 years; your encouraging comments will surely motivate us to keep working to seek service excellence as well as creating a remarkable experience for our guests....

Perth
Reviewed 6 days ago NEW

It was our last night in Bangkok and I used my ROP voucher to stay at the hotel. We got an upgrade to a better room on the 41st floor which was massive big room. The overall room was great, breakfast was nice and has various kind of food, the hotel connected to the shopping mall and can walk to...

Review collected in partnership with this hotel
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Helpful?
Thank bkktrav2017
Mario B, General Manager at Emporium Suites by Chatrium, responded to this review

Dear bkktrav2017, Thank you for staying with us and letting us know about your great experience at Emporium Suites by Chatrium. I couldn’t agree with you more. Finding a hotel in Bangkok with the luxury of sheer space is indeed a special experience. We are glad that you had the opportunity to discover how great our rooms are, and for...

Bangkok, Thailand
Reviewed 1 week ago NEW

Emporium Suites is located in the heart of Bangkok. Conveniently connected to shopping malls (The Emporium and The Emquartier), as well as the sky train station. The staffs were very friendly and service was excellent. We had to leave very early on both days before breakfast was served and they arranged breakfast boxes for us instead, and this was at...

Review collected in partnership with this hotel
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Helpful?
Thank Natdanai C
Mario B, General Manager at Emporium Suites by Chatrium, responded to this review

Dear Natdanai C, We are delighted to read that our hotel has all the elements to make you feel comfortable and that your overall guest experience was such a good one. Indeed my team works hard to make Emporium Suites by Chatrium your favourite place to stay not just for this time but all of the time. Your kind review...

Tokyo, Japan
Reviewed 1 week ago

Comfortable bedding goods, Good City View, Well Cleaned Room, Enough Space, Well air-conditioned, Average Level but my favorite size bath, ...very uncomfortable lifts...they are too slow for me. I hate wasteful waiting time....

Review collected in partnership with this hotel
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Helpful?
Thank yokam1
Mario B, General Manager at Emporium Suites by Chatrium, responded to this review

Dear yokam1, Thank you for staying with us during your recent visit to Bangkok and for your feedback. We’re happy to read that you did enjoy your stay and our apologies for the inconvenience for the wait when taking the lift. Indeed it can sometimes happen especially during the rush hours. My Chief Engineering is looking into this with our...

Anchorage, Alaska
Reviewed 1 week ago

Well this was my first time to Bangkok and this hotel made a great stay! Mr. Pongsakorn at the front desk was very helpful with all my needs including suggesting places I should visit while there. Service was top notch! Definitely recommend this hotel for short stays or long. I will definitely be back! :)

Review collected in partnership with this hotel
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Helpful?
1Thank ccslv2lft
Mario B, General Manager at Emporium Suites by Chatrium, responded to this review

Dear ccslv2lft, It is such good news that we have contributed to make your first visit to Bangkok a truly memorable experience. Thank you for the nice word you have dedicated about our staff specially Mr. Pongsakorn. Indeed they are the best value we offer to our guests. We are always happy to help guests enjoying Bangkok the most, as...

Reviewed 1 week ago

Emporium Suites helped us out with great choice of stay . What a pleasant surprise! Great room , good views, free upgrade nice with small kitchen provide which we can cook our own breakfast. Reception staff he was very kind and welcoming have to thank you to Pongsakorn,he couldn't do enough for us. Memorable stay all through 2 weeks. Room...

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Helpful?
1Thank Tommy12 T
Mario B, General Manager at Emporium Suites by Chatrium, responded to this review

Dear Tommy12 T, Thank you for your great compliments of the hotel and our efficient staff specially our Customer Service Supervisor, Khun Pongsakorn, and Housekeeping staff. Our team is committed to creating ‘remarkable’ memories for all our guests and I am delighted we did that with you. Indeed we do offer the best value in town plus an ideal location...

Hong Kong, China
Reviewed 2 weeks ago

Good location, reception are nice helper, but they did not arrange the room which is near the lift, as I requested we have elderly person by email, but overall this is a nice journey. We will consider to book this hotel in our next BKK trip.

Review collected in partnership with this hotel
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Helpful?
Thank Z9413TNcindyl
Mario B, General Manager at Emporium Suites by Chatrium, responded to this review

Dear Z9413TNcindyl, Thank you for your post and for staying with us. We definitely have one of the best locations in the city of Bangkok, just a short stroll to many local attractions, shopping, transport and entertainment/dining venues. It is also pleasing to know that you enjoyed the hotel and our friendly dedicated staff. Most importantly we do apologize for...

London, United Kingdom
Reviewed 2 weeks ago

This is a great hotel in a great position. It us next door to the Emporium Mall, which has very good food court. The hotel is an apparthotel, with little kitchenette. Breakfast is quite good but not sure the restaurant is much in use. We always go out elsewhere for dinner. Rooms are a great size, bathrooms quite old fashioned,...

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Helpful?
Thank Andrea M
Mario B, General Manager at Emporium Suites by Chatrium, responded to this review

Dear Andrea M, Thank you so much for choosing Emporium Suites by Chatrium on your recent visit, as well as for the many times you stayed with us. I am thoroughly pleased that your needs were met by my team and that you enjoyed your room enhanced by our excellent location. Let me share with you the good news that...

Hanoi
Reviewed 2 weeks ago

The hotel is connected to station & shopping mall. You can bring a cart to your room. Room is clean and comfortable. The staff are kind. Breakfast is fine. Housekeeping is clean. Swimming pool is good with nice views.

Review collected in partnership with this hotel
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Helpful?
Thank ktanaka2017
Mario B, General Manager at Emporium Suites by Chatrium, responded to this review

Dear ktanaka2017, We truly appreciate your thoughts and are glad to hear that overall you enjoyed your stay enhanced by our location and our friendly/helpful staff. Your support is much appreciated and we hope that we get the opportunity to welcome you back to our hotel very soon. With best wishes, Mario Beyer General Manager

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Staying in Sukhumvit

Neighbourhood Profile
Sukhumvit
With a mix of shopping malls, hip bars and food stalls lining both sides of Thailand’s longest road, you’ll rarely encounter a dull moment along Sukhumvit. While the main road itself doesn't offer a lot in terms of entertainment, it's the adjoining 'sois' (alleys) where the magic happens. Popular spots are soi 11 for a lively night out, soi 4 for naughty nightlife and soi 21 for world-class shopping at Terminal 21. It's hard to cover everything this area has to offer in on day, so be sure to take your time. Sukhumvit is heavily congested with traffic during day and night, so getting from A to B is most convenient using the BTS Skytrain right above it.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Emporium Suites by Chatrium presents elegant luxury living and unparalleled convenience downtown in one of Bangkok’s most prestigious areas. Situated above Emporium Shopping Complex, it offers everything from designer shopping to easy access to the business district. Each guestroom provides exceptionally spacious comfort, with floor-to-ceiling windows, separated cooking stations and the high quality furnishings. Dining at The Emporia combines delicious international cuisine with stunning city views, whilst cocktails can be sipped by poolside at the Pool Bar. Stay fit in our modern Fitness Center, with both male and femalesteam and sauna rooms before getting down to business in one of our five meeting rooms. ... more   less 

Additional Information about Emporium Suites by Chatrium

Address: 622 Sukhumvit Soi 24 | Khlongton, Khlongtoei, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Price Range: $150 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Emporium Suites by Chatrium 4.5*
Number of rooms: 378
Reservation Options:
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Also Known As:
Emporium Suites By Chatrium Hotel Bangkok
Emporium Hotel Bangkok
Bangkok Emporium Hotel
Hotel Style:
#205 Luxury Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Emporium Suites by Chatrium staff and other travellers.
12 questions
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Questions? Get answers from Emporium Suites by Chatrium staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Please apply a waste bin at near by writing desk. Not enough one only at washroom. ”
 of 5 bubbles adamadac, 7 Feb 2017 | Read review
“Get a quiet room away from guests with young families if you prefer peace and quiet.”
 of 5 bubbles sun13c33, 14 Jan 2017 | Read review
“Spacious with built in kitchenette ”
 of 5 bubbles 500saadk, 12 Jan 2017 | Read review
“Very good. Nothing specail to requeste.”
 of 5 bubbles masaot2017, 11 Jan 2017 | Read review
“Room is large, balcony is very small and awkward to set outside....Room and the suites are lacking laundry facilities, to me if you choose a suites over hotels they should provide the facilities in the rooms. ”
 of 5 bubbles , 11 Jan 2017 | Read review
5 of 5