89 Soi Wat Suan Plu, New Road Bangrak, Bangkok 10500 Thailand
E-mail hotel
Lowest prices for your stay
Hotel direct offer!Exclusive Member Rate
USD 143
USD 176
USD 132
PricelineUSD 176
TravelocityUSD 176
Shangri-La.comUSD 175
View all 20 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Full view
View all photos (10,865)10,865
Room & Suite (3264)
Videos (2)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
Read more
Updated 22/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La Bangkok
Updated 22/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#55 of 1,504 hotels in Bangkok
Location
Cleanliness
Service
Value
Travellers' Choice
Nestled along with the largest riverfront setting resides, Shangri-La Bangkok – an enchanting riverside retreat in the heart of Bangkok. Here you will be hosted with Shangri-La's "Heart-warming" hospitality, entertained by our distinctive dining experiences and immersed with ease into the real and authentic Bangkok surrounds. With direct access to Saphan Taksin BTS Skytrain, central pier, and just minutes away from world-class shopping malls and tourist attractions, the hotel is the perfect gateway to explore and discover this vibrant City of Angels.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Badminton
Aerobics
Kids stay free
Valet parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Saltwater pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Evening entertainment
Table tennis
Tennis court offsite
Babysitting
Indoor play area for children
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Desk
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Green
Languages Spoken
English, Chinese, Japanese, Malay and 1 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
136Restaurantswithin 0.5 km
29Attractionswithin 0.5 km
Contact
89 Soi Wat Suan Plu, New Road Bangrak, Bangkok 10500 Thailand
Name/address in local language
Getting there
Saphan TaksinBTS Skytrain3 min
SurasakBTS Skytrain11 min
Rental CarsSee car hire from USD 23/day
12236Reviews166Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
- 9,380
- 2,029
- 495
- 201
- 132
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Not toddler proof! Let me first say our stay was off to a great start due to the concierge team but our stay was flipped upside down due to a true safety issue. We stayed in room 2532 on the top story of the hotel. We had booked a suite with a separate living and master room. During our stay, my 3.5 year old daughter turned the lock to the master door (circular knob that turned to lock) and locked herself in the master room. We notified the hotel staff right away, and here is when everything went wrong. The hotel took about an hour to unlock the door. The hotel sent two teams of housekeeping staff including the housekeeping manager to try sets of keys and no one was able to get the door open by a master key. They had many staff members really try to jam keys in the door but nothing worked. My heart raced and turned into panic after 15 minutes when my daughter said “mommy the window has a latch and I can turn it to fly to you”. My daughter loves Disney and fairies and is at the age where her imagination can lead her to think she can fly. If the hotel was negligent enough to not have a master key, I then could only imagine it the latches (there were two on two separate windows of the 25th story master bedroom) were not securely locked that were located in arms reach of the windows. The door lock had to be broken and hammered open by maintenance staff. My poor daughter was terrified and screaming through the room she was locked in. My family was panicking and also terrified. We were so grateful almost an hour later when we got our daughter. The situation only got worse the next day when I spoke to the manager. She claimed that they had a master key all along and because we didn’t wait long enough for it ( around 30-40 minutes) her staff had to then break down the door lock. The manager took no accountability for the issue we had and then lied to my face to avoid any responsibility. I hope that she and her staff will address this issue for future guest. I am thankful the latches to open the windows were locked and would also suggest the hotel remove them entirely in addition to having a master key accessible for all locks.…
Read more
Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed at Shangri La Bangkok In Shangri La Executive suit-Suit was large enough for Two adults & our two Kids roll away bed had been made up for kids room had both views of River & city. Level of service is remarkable with staff doing everything they possibly could to enhance our stay, Travelled for Europe We were wide awake at 3am talked to reception on using Gym a duty manager then arranged for Gym to be opened for use. Breakfast at Next restaurant is undoubtedly our favourite hotel breakfast in the world! with choices from all over Asia-Europe & American a real favourite is the Indian corner follows closely by all the other choices-what is a real favourite of ours is the Ice cream station. Suit gave access to Horizon lounge its a nice place to have afternoon tea & pre dinner cocktails with canapés, The staff in the lounge were amazing with some remembering our family from previous visits that we thought was a nice touch. We also liked to finish our evenings with after dinner drinks in the elegance of the long bar. We would like thank all the staff of the hotel-this allowed us to have an another wonderful stay at BKK Shangri-la We found all staff honestly tried to make the guests stay the best they possible could from House keeping that attended our room in the evening to attended to a request we made not forgetting catering team everyone in this hotel deserves recognition. Will we return yes.…
Read more
Date of stay: August 2022
Value
Service
Sleep Quality
Room Tip: High floor gives exultant views of city
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
So, so looked forward to revisiting the hotel. We normally stayed in the Krungthep wing but this is closed currently. Check in smooth, the same unmistakable Shangri-La scent in the lobby was lovely and evocative. The rooms are starting to look a little dated, still lovely beds, great views, air con works well. The bathroom was generous in size but I think needs updating. Location still absolutely perfect, slightly awkward to get to boat pier now you can’t use the krungthep exit. Pool was good but really busy and the lay down jacuzzi style beds were not working, pity. My biggest let down was the chaos at breakfast. Now I now it must be hard to predict when people arrive but it was manic- the staff just couldn’t cope with the clearing and remaking tables. The variety of offering though 100%, thanks for this, still amazing. I suppose being busy post Covid is great and there can’t be an easy fix to this issue, but perhaps it just could not cope with the numbers.…
Read more
Date of stay: July 2022Trip type: Travelled with family
Room Tip: If it’s open book the krungthep
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Communications SLBK, Other at Shangri-La Bangkok
Responded 1 week ago
Dear simonw58, Many thanks for letting us know your thoughts about the stay of yours with us at Shangri-La Bangkok. We sincerely apologize that your Shangri-La experience fell short of expectations this time, and it is certainly not what we would like any of our valued guests to have experienced while staying with us. Please rest assured that your comments have already been shared with our hotel’s management team and we are committed to finding the very best way to further improve and enhance our guest experience. I hope that you will give us an opportunity to reassure you of our commitment to serve you properly and to make amendments during your future visit. Should you need any further assistance, please do not hesitate to contact me at joanne.chung@shangri-la.com. Yours sincerely, Joanne Chung Director of Marketing
Read more
We were visiting Bangkok for the first time in 5 years. My mother who is 83 was with us having lost my dad, her husband of 63 years 6 months ago. We booked afternoon tea on line but on arrival found it was not as advertised on the web site and was not the quintessential afternoon tea that we expected. I spoke to Joy( Charoon saidoun)- the lobby lounge manager. She was absolutely wonderful . When I explained our situation she immediately said that there was no problem. She provided tea and scones and some light bites from the menu. She was attentive and helpful. The food was delicious and beautifully served. Nothing was too much trouble. Joy made, what could have been so disappointing for us, into a wonderful afternoon that we all thoroughly enjoyed. My mother particularly loved the bruschetta and simosa light bites. Thank you Joy and the Shangri la for continuing to be our hotel of choice for afternoon tea as you have been for the 40 years plus that we have been coming to Bangkok .…
Read more
Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Communications SLBK, Other at Shangri-La Bangkok
Responded 1 week ago
Dear Paradise558983, Thank you for sharing your experience at Shangri-La with TripAdvisor readers. We do appreciate your comment and are happy to learn that you had a wonderful tea time with your mother at our Lobby Lounge. Your kind words absolutely help us to maintain the Shangri-La’s standard of service that we are known for and we assured you that Khun Joy, as well as all of us at Shangri-La, will continue striving for an exemplary level of service to enhance our guest's experience. We most certainly await the pleasure of welcoming you back to Shangri-La Bangkok. Yours sincerely, Joanne Chung Director of Marketing
Read more
Wonderful views from our Deluxe River View Room, both in fine and rainy weather. We had an inter-connecting room with our children, which worked very well. The location is superb - within a short walk of BTS, the metro and Sathorn Pier. From the pier, you can catch the tourist ferry and see all the major sites along the river. It’s just over the river from Iconsiam too. There are plenty of shops, bars, massage shops and a covered food market and an amazing gelato cafe, within a short stroll. Breakfast catered for every nationality and I ate the BEST FRENCH TOAST, bacon and maple syrup ever! Corridors were a bit samey and dull, but the rooms were lush and it was nice to have a hairdryer and kettle. Nice to watch the sunset from the sunbeds facing away from the pool.
Read more
Date of stay: July 2022Trip type: Travelled with family
Room Tip: Go to the covered food market for authentic Thai cooking for 60 THB per meal! Turn right out of...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Communications SLBK, Other at Shangri-La Bangkok
Responded yesterday
Dear 50cab50, Thank you for choosing Shangri-La Hotel, Bangkok on your recent visit to Thailand. We are so joyful to learn that the stay of yours was truly exceptional and amazingly completed by the heartwarming services from the team. Our breakfast selection is indeed tasty and nothing is better than a hearty breakfast to start the day. We appreciate your note about our French Toast and your feedback will be shared with the management for the excellent job the staff did to make your day special. Thank you once again and we wish to serve you again in the not-too-distant future. Yours sincerely, Joanne Chung Director of Marketing
Read more
A most pleasant three night stay in a Deluxe Balcony Room was had. Staff are professional, check in and out all handled well; the room clean and comfortable with sweeping views of the Chao Phraya River and the associated firework displays. A delight of the Shangri-La Bangkok is that one can take meals on the terrace right at riverside taking in the views of the passing river traffic. The buffet breakfast has a plentiful spread to set one up for the ensuing day. The only negative during the stay was we tried the NEXT2 Cafe Friday night Seafood Buffet and found the quality and selection of seafood to be rather lacking given the cost of the dinner. The available non-seafood selections proved more pleasing! The Iconic shopping mall is just across the river which provides numerous restaurant selections (some good, some bad – choose carefully!) If the Iconic shuttle boat doesn’t stop at the Shangri-La one can just get the shuttle boat to the Peninsula Hotel and have a short walk from there. Overall a pleasant stay and I would recommend staying here.…
Read more
Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Arrived at the Shang-ri-La on the 24th. We were treated very well from the moment we arrived. The front desk mentioned the Horizon Club. We had a delightful time having afternoon tea. The staff in the Horizon Club was wonderful! Outstanding staff! Especially Sumrit, Horizon Club Manager,attentive to our every need! Wonderful personality. He planned everything for us. Can not say enough about what a gem he is! Made our stay here most enjoyable! We chose to come everyday to the Horizon Club because of Sumnit great service and we were so pampered! Looking forward to returning. Highly recommend!! Thank you, Melanie Hiyama
Read more
Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Excellet breakfast! We highly commend the service here. The food is superb. Chef Singh makes great dosa and kulcha. Excellent service too! and we love the masala tea. Ambience is relaxing. All staffs are polite and friendly. Amazing experience!
Read more
Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Communications SLBK, Other at Shangri-La Bangkok
Responded 2 weeks ago
Dear sohol_9, Thank you for choosing Shangri-La Bangkok on your recent visit to Thailand. We are so joyful to learn that the stay of yours was truly exceptional and amazingly completed by the heartwarming services from the team. Our breakfast selection is indeed tasty and nothing is better than a hearty breakfast to start the day. We appreciate your note about our colleague, Chef Singh, and your feedback will be shared with the management for his excellent job. Thank you once again and we wish to serve you again in the not-too-distant future. Yours sincerely, Joanne Chung Director of Marketing
Read more
Well located right on the river however most places require a bit of a trek to visit. Décor is Deluxe but fresh out of 1970. It's quite cool but don't except cutting edge. Buffet breakfast is sensational. Free minibar is confusing. There is a sign saying it's free and also a sign saying the prices....
Read more
Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
+1
The Shang is iconic. A great hotel which prides itself on service and quality No shortage of that in my recent stay. Got a nice view as my balcony faced Iconsiam Club horizon lounge access also has nice breakfast and tea options Room is clean and cosy. Hot water running from tub and shower rain. Lots of space and efficiency in room. Staff are courteous and polite, with good level of English. Price is very reasonable Highly recommended if you want to stay near the river and train ride to Siam is only 6 stations.
Read more
Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
USD 135 - USD 179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri-la hotel, bangkok hotel bangkok, shangri la bangkok
LOCATION
ThailandBangkokRiverside / Silom / Bang Rak
NUMBER OF ROOMS
802
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing Frequently Asked Questions about Shangri-La Bangkok
Which popular attractions are close to Shangri-La Bangkok?
Nearby attractions include The Bamboo Bar (0.4 km), State Tower (0.4 km), and Bangrak Bazaar (0.10 km).
What are some of the property amenities at Shangri-La Bangkok?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Shangri-La Bangkok?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Bangkok?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Shangri-La Bangkok?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Shangri-La Bangkok?
Conveniently located restaurants include Sirimahannop, Salathip, and Zabbanglove.
Are there opportunities to exercise at Shangri-La Bangkok?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Shangri-La Bangkok have airport transportation?
Yes, Shangri-La Bangkok offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Bangkok?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Bangkok offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Shangri-La Bangkok?
The staff speaks multiple languages, including English, Chinese, Japanese, Thai, and Malay.