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3.5
#290 of 1,259 hotels in Bangkok
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Unique. Playful. Glamorous. Convenient. Soaring 88 stories above the Bangkok famous Pratunam, Baiyoke Sky Hotel, Bangkok offers the dynamic highest views of the city and beyond, while our luxuriously appointed guestrooms offer the ultimate in comfort and serenity.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
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The Baiyoke Sky Hotel stands out for its prime location, popular for its proximity to local attractions and transport links, as noted by numerous guests. While opinions on the hotel's value and service vary, with some guests finding the price reasonable and staff commendable, others have experienced dissatisfaction in these areas.
The cleanliness of its spacious rooms is widely applauded, although there are calls for room updates. The rotating observation deck and diverse breakfast offerings are among the amenities that earn rave reviews, contributing to the hotel's unique charm and appeal.
Location
Convenient
Atmosphere
Charming
Rooms
Spacious
Value
Reasonable
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Comprehensive
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The rooms are spacious but could use additional lights. We had problems checking in. We were told to wait for more than an hour bec the rooms are not yet ready even if it was past 2PM already. I requested for a temporary room so we can all freshen up. I requested for our luggage to be brought to the assigned room but the staff still brought it to the temporary room. I tried explaining but he had hard time understanding. I ended up carrying the luggage myself. There’s free welcome drinks (I suggest you skip). Free entrance to the revolving deck. Wide variety of foods during breakfast but same set everyday. Good massage/spa and shopping markets around. There are private vans outside that offer trips to different tourist spots. We got a good deal with a man named Mr. Ak. Went to Damnoen saduak floating market (whole day) for only tbh1500 then another full day to Ayuthaya for tbh2500. Khlong Lat Mayon floating market could have been a better choice. Mr. Ak brought us to the boat operator that charges 1k per head. There’s 5 of us in the group. We managed to haggle and get the boat trip for tbh2500. He could have brought us to the main market where there’s more options for boat rides and probably cheaper. It was a fun experience nonetheless. For the hotel, our overall stay was excellent despite the check in issue. We also left a bag in the room after checking out and realized it only when we’re in Ayuthaya. The hotel kept the bag until we came back to pickup the luggage that we put at the concierge/luggage storage.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BaiyokeSkyHotel, Manager at Baiyoke Sky Hotel
Responded 26 Jan 2020
Dear kristinejoanim, Your review is most thankful, it is indeed very kind of you to let us know about your days with us. Further to your content, we are truly sorry for the inconvenience upon checking in and apologize for the misunderstanding about the luggage delivery that you had to carry it yourself, By the way, may we suggest the others not to skip the welcome drinks since now they are also served at the outdoor Panorama Sky Club, the newest outlet with the close magnificent view of the city without wall barrier, beautiful scenery of Bangkok full sight is guaranteed. Lastly we have also passed on your comment concerning breakfast to the chef team for their information and possible improvement. Wishing you all the best, we remain. Sincerely yours, Customer Service Director and Team
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A decent hotel, room was big though with limited stuff, so felt bit empty on 1 side. Bathroom separated from toilet, good with the separation and both could be used at once by 2 of you :), something helpful when you have to fasten up on things with little time. View of Bangkok from observatory and revolving deck is good and its entry complimentary for hotel guests Breakfast buffet spread is goos overall, but divided on each spread table for 1 cuisine among Indian, Continental, Japanese, etc. So respective spread of each is limited, Indian food as per their interpretation of it, but overall still good and other cuisine breakfast - worth a try
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Date of stay: December 2019
Value
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BaiyokeSkyHotel, Manager at Baiyoke Sky Hotel
Responded 5 Jan 2020
Dear Sadhwani, Good morning! We thank you for your review and the description of our hotel and breakfast. Your compliment and comment have already been passed to all concern for their information. We hope you have had a good trip home and would like to wish you the most prosperous 2020 year and always. Sincerely yours, Customer Service Director and Team
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My family and I book this hotel for our last day in Bangkok, certainly love it!! The room is spacious and we had the 1 big bed and 1 single bed so we can sleep comfortably for 2 adults and 2 children. The breakfast has so many choices and yummy too. And we can see Bangkok nightlife from the 84th floor. The staffs also very helpful. Thank you Ms. Supansa and Ms. Devi who had helped us during check in speaking in Bahasa 😊
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BaiyokeSkyHotel, Customer Service Director and Team at Baiyoke Sky Hotel
Responded 9 Jan 2020
Dear Ms. Diana F, We thank you very much for writing back about your stay, your review and the high scores are wholeheartedly appreciated. Your feedback is really grateful, we shall definitely convey your compliment to Ms. Supansa, Ms. Devi and all concern for their inspiration and encouragement. We hope you and your family have had a good trip home and look forward to the pleasure of rendering our hospitable service to you all again. Wishing you all the best and Happy New Year! Warmest regards, Customer Service Director and Team
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For the price you pay, I guess it's an Excellent deal. We booked a Space room 🚀🛸, was allotted on the 70th floor. Rooms are very very big in size. Bathrooms even bigger with shower cubicle as well as bathtub , and some place in between to dance around 😆. Beautiful view from the room especially in the night with city lights dancing 😜. Breakfast was a Mile long . 2 separate venues . You can also have breakfast at the 82nd floor , sitting outside !!! ⭐🌟🌜🌛🌞. Staff are very polite, especially the one at the Elevator Landing. Elevators are Always available. A glass superspeed elevator which bring you down from 77 to the ground floor straight. Ear Block guaranteed 😁. A revolving floor right at the top ... Yes Revolving 😇. Hotel is also Located at the Best Location.
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Date of stay: May 2024Trip type: Travelled with family
Room Tip:Book Space room. Great deals on the Hotel website, check out the options. Book breakfast inclusive
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Baiyoke Sky Hotel
Responded 26 June 2024
Dear HappinessJourneys, Greetings from Bangkok! We are so happy that you were really satisfied with our spacious room & bathroom, the beautiful day and night views, breakfast, polite staff, our speedy glass elevator, the revolving viewpoint on top and our best location. We thank you indeed for your encouraging review and would like to wish you and your family all the best. Sincerely yours, Customer Service Director
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The view is so impressive. The staff and mini golf were awesome also. But as we exited the elevator onto the level our room was on we were greeted with the a disgusting stale smell, went into our room in the "space zone" and the stench was even more pungent than in the hallway, it was a musky stagnate odour that pretty well stained our nostrils after sleeping in it a whole night. It also stole our excitement of the view. The next day upon further examination of the room we noticed 2 big hard crusty stains on the carpet at the full length glass windows, the stains were the size and shape of an adult which creeped us out alot. The air-conditioner vents were coated in dust and mould. My partner accidently dropped her shoe on the floor and noticed a big puff of dust get unsettled by the shoe hitting the ground. She showed me and i then clapped my shoe on the floor all around our massive room and sure enough every clap unsettled so much dust that if either of us were asthmatic we would have choked, it was sooooo disgusting and all such a far cry from how the room is portrayed on booking sites. By the 3rd night i was looking for a new hotel to stay at so we could breathe confidently and wake up not feeling like we were developing a flu. Aside from the amazing view of Bangkok Our near $200aud per night room felt like a death trap. If a complete overhaul of the aircon duct systems and carpet stripped and relayed doesn't happen soon i won't be surprised if someone does die there. For such a well recognised building I am surprised management are content with this level of standard, many blind eyes seem to be turned.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BaiyokeSkyHotel, Manager at Baiyoke Sky Hotel
Responded 4 Mar 2020
Dear corya989, We are so sorry for your disappointment and unpleasantness . Each of your words has already been forwarded to the management for their urgent instruction for the immediate improvement, and we are sure that the housekeeping team would be chased after seriously after they have read your review. We are once again very sorry for those neglects and carelessness. Sincerely yours, Customer Service Director and Team
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We chose this hotel because of its great location in the city center and proximity to the Airport Rail Link and Water Taxi. The rooms are clean, but a bit outdated. The breakfast on the 82nd floor offers a huge choice and is definitely worth it. I found it very useful that my luggage could be stored for 2 weeks after check-out - great service! The only negative point I have to mention is the unstable wifi connection. Last but not least the view from the room is really nice! We got a big room with an amazing panorama window. Thanks again to Supansa, Yada!
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Date of stay: January 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BaiyokeSkyHotel, Online Service Officer at Baiyoke Sky Hotel
Responded 17 Jan 2020
Dear Hahhannes, It is always a delight to receive appreciation and praises from our guests. We strive to provide only the best and finest and services in order to exceed guest expectations. Your comfort and satisfaction is our priority and we are thrilled to know that you enjoyed your stay with us. Kindly be assured that we have shared your kind words with our team, specially Khun Supansa and Yada to help inspire us and improve where we can. We hope to welcome you again soon. Sincerely, Customer Service Director an Team
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We visited hotel for two nights 3 days and service from starting to fijish was excellent. without doubt will stay here again. Breakfast is not included on standard room it can be add on and must because it's available on 82nd floor.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BaiyokeSkyHotel, Manager at Baiyoke Sky Hotel
Responded 28 Feb 2020
Dear 250chandp, Greetings from Bangkok! It is very kind of you to leave your scores of 10 and thank you very much for your nice and lovely review. We are so happy that you had an excellent and amazing stay with us throughout your two nights and 3 days. It is indeed our honor having a chance to serve you and we are certainly overwhelmed by your kind feedback. Thank you for choosing to be with us and we hope you have had a pleasant journey home. Hope to see you again and we remain. Happy weekend and always! Truly yours, Customer Service Director and Team
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I booked 2 rooms in the hotel and specifically mentioned to have the rooms on High Floors but As we reached there the problems we faced were :
1. The staff asked us to pay 15000INR or 200USD which was not mentioned anywhere during the booking...We managed to give them that. But because of this the money got mixed up and we lost 100USD(not their fault but if they didn't ask for it..we might had them).
2. They didn't even prepare the rooms for us. We haven't got rooms on High Floors.
3. We requested Single King Size beds...they didn't fixed that for us and asked us to take rooms on different floors.
4.The staff was soo rude i can't even tell, they treated us as they are doing some favour on us to let us stay in the hotel....I never saw such a staff in a highly priced hotel.
I highly recommend not to book this, Bangkok has so many hotel at a really cheap price and they even treat you well.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BaiyokeSkyHotel, Customer Service Director and Team at Baiyoke Sky Hotel
Responded 16 Jan 2020
Dear Rajat, We would like to thank you for taking your time to write the valuable review and do sincerely apologize for your disappointment. Your feedback has been conveyed to all concern so that they would be more careful and alert about the appropriate manner of the hospitable gesture, your comment has been passed onto the management too and we are sure that they would take further serious steps with the front desk team. Once again, we thank you very much for your useful review. With regards, we remain Truly yours, Customer Service Director and Team
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Id like to take a moment and thank Mr. Koushik and Mr. Ravi for their hospitality. We had a booking in Baiyoke Sky Hotel in type Deluxe sky however, these two gentlemen made sure we got a bigger room in the Space suite category with much more comfort. Thanks to them!
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BaiyokeSkyHotel, Manager at Baiyoke Sky Hotel
Responded 2 Feb 2020
Dear ashuuuuuu, We would like to thank you too for your kind review and will absolutely convey your thanks to Mr. Koushik and Mr. Ravi for their hospitality. Furthermore, we are glad that both of them did fulfill your requirement and could find a bigger room in the Space Zone with much more comfort for you. We thank you again for your encouraging feedback and look forward to welcoming you again. Sincerely yours, Customer Service Director and Team
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Good place ever to stay and hotel staffs are well trained especially Ms. Supansa S., a very helpful person. Thank you so much. And also one way airport transfer service offered for 3 nights and above stay is a very good offer for long-stayed guests. Buffet is also a must.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BaiyokeSkyHotel, Manager at Baiyoke Sky Hotel
Responded 2 Jan 2020
Dear khaingzin_su, It is very kind of you to leave your kind words which are very encouraging and important for us. Ms. Supansa S., would be very glad that you were satisfied with her service, thank you very much indeed for seeing her real hospitable attention. We are glad that you liked our airport transfer service and thank you too for liking our buffet. Hope to welcome you again! Happy New Year! Warmest regards, Customer Service Director and Team
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Yes there are plenty of Indian food option at breakfast provided by the hotel. Food items like potato vegetable, paratha, samosa etc were provided when we visited.
yes we have smoking rooms and advance notice is required if you need these specific rooms, our breakfast is not halal but we have vegetarian and no pork no lard corner.
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