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Royal Orchid Sheraton Hotel & Towers

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#67 of 844 Hotels in Bangkok
Certificate of Excellence
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Royal Orchid Sheraton Hotel & Towers
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4,114 Reviews from our TripAdvisor Community

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There are newer reviews for Royal Orchid Sheraton Hotel & Towers
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Showing 2,791: English reviews
Sweden
Reviewed 10 December 2012

Stayed here on a work trip for a couple of nights in November during the Loy Khratong festival. The hotel was host for the conference I was attending. ...from the start. Check-in took ages. The staff was nice and polite but systemvise there have to be something to be done. Took almost 15mins even everything was preordered/paid. Room was very...

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Helpful?
Thank haba_tsutt
Michael F, Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear haba_tsutt, Thank you for your recent stay at Royal Orchid Sheraton Hotel & Towers and for taking the time to give us your feedback which we will use for our continuous improvement process. We apologize for keeping you waiting at check-in time. We are constantly training our staff and improving our procedures in order to minimize waiting times and...

Swansea, United Kingdom
Reviewed 9 December 2012

We stayed for 4 nights a part of our honeymoon in Sept/Oct 2012. We really enjoyed our stay and would recommend the hotel as it is on the river, has a shopping centre next door with a few restaurants and also the tourist shuttle boat also stops next door. Our room on the SPG floor was spacious, clean and well...

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Helpful?
Thank BUSTYBREEZER
Michael F, Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear BUSTYBREEZER, Thank you for your recent stay with us and for your detailed review. We are glad that you had an enjoyable experience at our hotel and that we were able to help you celebrate your honeymoon. I will share your feedback with the rest of the team here. We hope to have a chance to welcome you back...

Atlanta, Georgia
Reviewed 6 December 2012

This is a great hotel. The service was probably the best I have ever encountered at a hotel (and I have stayed in many hotels and different points all over the world). Everyone (Front Desk, Concierge, bell hops, dining service, cleaning service, club lounge service was superb. They were friendly, knowledgeable, glad to be there and efficient. And being right...

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Helpful?
Thank rdavidjones1964
Michael F, Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear rdavidjones1964, Thank you for your recent stay at our hotel and for giving us your feedback. We are delighted to hear that you consider us to provide the best service our of any hotel you have ever been to. This is the experience we aim to provide for every guest and we are continuously working in order to improve...

Melbourne, Australia
Reviewed 5 December 2012

This place is very nice. Staff are friendly and it' conveniently located on the river and near all the hot spots. On our second night they sent up a complementary cake to celebrate our honeymoon. The breakfast is AMAZING, make sure it's included when you book.

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Helpful?
Thank RobbieMate
Michael F, Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear RobbieMate, Thank you for choosing Royal Orchid Sheraton Hotel & Towers and for writing a review of your experience with us. We're glad to hear that you found our hotel to be an enjoyable place to celebrate your honeymoon and thank you for your feedback regarding our breakfast offering, which I will share with the rest of the team....

Glasgow
Reviewed 4 December 2012

The hotel does all that it should. The beds were comfortable, reception slick and everything worked well. The shuttle boat leaves every half hour to take you to connect with transport links. River views are great with day and night traffic. This hotel is as far from the real Bangkok as it can be. You may think this is a...

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Helpful?
Thank silversurfer21
Michael F, Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear silversurfer21, Thank you for your recent stay at Royal Orchid Sheraton Hotel & Towers and for giving us your feedback for our improvement. We are glad to hear that you had an overall enjoyable stay with us but disappointed that we were not able to provide personalized service during your stay. This is not our normal standard and we...

Cedar Hill, Texas
Reviewed 4 December 2012

This Sheraton is by the river which can be convenient depending on what you are interested in doing. They have a river shuttle departing on the hour so schedule accordingly. Rooms need some updating. Our room smelled of cigarette smoke although it was "non smoking". Since we were only there for one night and had a lot of luggage, we...

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Helpful?
1Thank amyg123
Michael F, Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear amyg123, Thank you for your recent stay at Royal Orchid Sheraton Hotel & Towers and for taking the time to give us your feedback for our continuous improvement process. We are sorry to hear that you did not fully enjoy your stay with us and I would like to address the points you mentioned didn’t go well in order...

Raleigh, North Carolina
Reviewed 4 December 2012

Great views and fun location. The hotel is listed as a luxury hotel - but it has a bit more of a business/convention feel to us. We had a suite on the 22nd floor with a panoramic view of the river - perfect for the river festival during our stay. Check in was a bit slow with long lines, even...

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Helpful?
Thank TriangleTravelers
Michael F, Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear TriangleTravelers, Thank you for staying at Royal Orchid Sheraton Hotel & Towers and for your kind feedback. We are glad that you enjoyed your stay with us and would like to apologize if we kept you waiting during check-in time. I will share your feedback with the rest of the team here to see whether there are any other...

Bloomfield Hills, Michigan
Reviewed 4 December 2012

The location is great and the river frontage adds to the charm, especially at night with lighted boats in the river and views of the temples. Rooms are big, service great and the food is the best. Book a river cruise and make sure to try the Thai restaurant which has the best pineapple fried rice.

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Helpful?
Thank DrVAhluwalia
Michael F, Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear vikahl, Thank you for choosing Royal Orchid Sheraton Hotel & Towers and for giving us your feedback. We are glad that you enjoyed our location, rooms, service and food. I hope other Tripadvisor forum readers will read your suggestion and come to try our award winning Thara Thong Thai restaurant. We are looking forward to your next visit. Sincerely,

Reviewed 2 December 2012

Indeed, the location at the riverside gives a lot of opportunities: wondefrul views if you have the riverside room (we had at 26th floor). Moreover, the river is a fantastic transportation option. Many thanks to the hotel for their shuttle boat service which in 10 munites connects you with the nearest BTS station (saphan taksin). Just 1 minutes from the...

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Helpful?
2Thank SILBERSTEINSKY
Michael F, Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear SILBERSTEINSKY, Thank you for your recent stay with us and for your kind review. We are glad to hear that you enjoyed the river views from your room. All 726 of our rooms and suites offer unobstructed river views, which is one of our hotel's strong points alongside the Sheraton world class service which we pride ourselves on and...

philippines
Reviewed 1 December 2012

My nth time in Bangkok, but first time in this hotel. Wow, I never thought the Chao Praya River was this busy and wonderful. The check in was quick and efficient. Room was not so big, but complete with a fantastic view of the river. My kingsize bed was also fantastic sleeper. To go to the city, I love the...

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Helpful?
2Thank jdchua521
Michael F, Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear jdchua521, Thank you for choosing Royal Orchid Sheraton Hotel & Towers during your recent Bangkok trip, and for writing a review of your experience. We are glad to hear that you enjoyed your stay with us and look forward to your next visit. Sincerely,

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Staying in Silom

Neighbourhood Profile
Silom
Despite the lack of any major tourist attractions, this lively neighborhood is a favorite of many. Whether it's the (somewhat naughty) nightlife of Soi Patpong, the various handicraft night markets or the plethora of dining options that tickle your fancy, a night out in Silom is a must on every itinerary. It's worth a stop during daytime, too: join office workers on a quest to tasty street food during lunch and shop at Silom Complex for a great mix of Thai and international stores. After a day of strolling around the congested sidewalks, a visit to Silom's Lumphini Park, Bangkok's answer to NYC's Central Park, is a welcome change of scenery.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Feast
Feast
Cuisines: Sushi, Asian, Thai, Japanese, International, European
Riverside Grill
Riverside Grill
Cuisines: Seafood, Grill, European
Giorgio's
Giorgio's
Cuisines: Italian, European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Located on the legendary Chao Phraya River with exquisite views, we offer a pleasant combination of warm Thai hospitality and world-class service in a modern setting just minutes from Bangkok's business districts, entertainment, and attractions.Enjoy the refined style and modern comforts of a relaxing riverside hotel. Take time out at our two pools or book a spa treatment, discover exciting cuisine in our six restaurants and bars, or experience memorable events in 22 unrivaled function rooms.All 726 of our spacious guest rooms and suites boast spectacular panoramic river views. Revel in the warm, calming, and contemporary ambiance of these well-appointed accommodations, featuring subtle Thai style and the Sheraton Sweet Sleeper™ Bed. ... more   less 

Additional Information about Royal Orchid Sheraton Hotel & Towers

Address: 2 Charoen Krung Road Soi 30 | Siphya, Bangrak, Bangkok 10500, Thailand
Region: Thailand > Bangkok > Silom
Price Range: $120 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royal Orchid Sheraton Hotel & Towers 5*
Number of rooms: 726
Reservation Options:
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Also Known As:
Royal Orchid Sheraton Hotel And Towers
Sheraton Royal Orchid
Sheraton Bangkok
Royal Orchid Sheraton Bangkok
Bangkok Sheraton
Hotel Style:
#39 Romantic Hotel in Bangkok
#42 Spa Hotel in Bangkok
#44 Family Hotel in Bangkok
#53 Business Hotel in Bangkok
#60 Luxury Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Royal Orchid Sheraton Hotel & Towers staff and other travellers.
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Questions? Get answers from Royal Orchid Sheraton Hotel & Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most room have river view. The junior suites are spectacular and worth the extra cost.”
 of 5 bubbles 8223Sergio2017, 21 Feb 2017 | Read review
“All rooms are well appointed with riverviews. Views from clubrooms are amazing”
 of 5 bubbles ShantzieC, 20 Feb 2017 | Read review
“Higher levels for a great view a must”
 of 5 bubbles 334melissaf, 18 Feb 2017 | Read review
“Definitely River View rooms”
 of 5 bubbles ICLC, 18 Feb 2017 | Read review
“River view”
 of 5 bubbles FinnT_11, 16 Feb 2017 | Read review
5 of 5