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Royal Orchid Sheraton Hotel & Towers

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#65 of 845 Hotels in Bangkok
Certificate of Excellence
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4,026 Reviews from our TripAdvisor Community

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Showing 2,730: English reviews
Hedgesville, West Virginia
Reviewed 2 April 2013

To start a month-long tour of SE Asia, we decided to go to Bangkok a few days early to give our bodies time to adjust to the 12-hour time difference. After flying almost 20 hours, we arrived at the Royal Orchid, exhausted, around 2:00 a.m., Bangkok time, and we were treated like royalty. As platinum Starwood members, we were given...

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Helpful?
Thank mjs47
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear mjs47, I am delighted to read your review and could not be happier to know that you consider Royal Orchid Sheraton Hotel & Towers among your top favorites. I am glad you enjoyed your upgrade as well as the Club Lounge. We hope to have you back with us soon and wish you all the best for your ongoing...

Boulder, Colorado
Reviewed 31 March 2013

Our first stop arriving in Thailand. Nice location on the river. Just walked next door to catch the river shuttle service which took us to the Palace and other places. Not the most super neighborhood but obviously on the upswing. Several nice restaurants within walking distance. New shopping center next door with lots of art and antique shops. Super breakfast...

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Helpful?
Thank Roy M
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear Roy M, Thank for choosing to stay at Royal Orchid Sheraton Hotel & Towers during your recent visit to Bangkok. I am glad you enjoyed the breakfast buffet as well the river view. I hope to have the opportunity to welcome you back should you decide to return to Bangkok. Best regards, Claire D.

Bishkek
Reviewed 29 March 2013

Stayed for 2 nights in an executive king suite with Tower Lounge access. After being told that our family would have access to the lounge (by the SPG Gold phone desk), we were charged quite high fees for access and breakfast for our kids. The hotel was recently changed to SPG category 3, putting it in the same class at...

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Helpful?
2Thank nzuzbrad
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear nzuzbrad, Thank you for taking the time to share your feedback with us on our website as well as on Tripadvisor. Please accept my apologies for any disappointment you encountered during your stay with us. I have shared your recommendations with the rest of the team for improvement. I remain happy to follow up for you on any details...

California
Reviewed 27 March 2013

If you like rivers, this is a great spot to stay. The Chao Phraya has lots of fascinating activity and it makes this part of the city somewhat cooler -- this is one HOT city, though. The river ferries will take you near, or to, a number of tourist destination and Sheraton’s shuttle boat will take you to the Skytrain...

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Helpful?
Thank AsiaFanCalifornia
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear AsiaFanCalifornia, Thank for leaving such a great and detailed review of your experience with us. I am very happy you had a pleasant stay with us and that you particularly enjoyed our comfortable beds! I do hope to have you as our guest again very soon. Kind regards, Claire D.

New Jersey
Reviewed 27 March 2013

We really enjoyed our short stay, the hotel was conveniently located, although, the traffic in Bangkok is TERRIBLE. Try to travel at off hours. The hotel is about an hour away with some traffice from the airport. The boat ride and dinner tour was very nice and a 2 minute walk from the hotel.

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Helpful?
Thank vacagirl79
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear vacagirl79, Thank you for choosing to stay with us. I am happy to read you had a pleasant stay with us and hope to have the opportunity to welcome you back again on perhaps on longer stay this time. Kind regards, Claire D.

Yanbu, Saudi Arabia
Reviewed 26 March 2013

Stayed in Bangkok for a week and enjoyed the hotel very much. Good location on the river and lovely views from the lounge (we had a Club room). Afternoon happy hour in the lounge had a very good variety of snacks; far better than some other hotels I have been to. Spacious bathroom and a good bed. TV channels could...

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Thank Hollandexpat
London, United Kingdom
Reviewed 25 March 2013

Nothing much to say here - this place is exactly what you would expect from a Sheraton. Great service, great rooms, comfy bed. The river view is magnificent. The breakfast is simply incredible - the largest choice I've seen in a while: European, International, Oriental, even Indian (They even had Daal Makhani, an unusual offering for breakfast!). This place differs...

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2Thank Suki B
Washington, DC
Reviewed 25 March 2013

I stayed at this hotel for two nights in a king room on the tower. As you enter the hotel, you find this great amount of space which is essentially used for nothing. There is a "go through the motions" concierge desk, the reception area, and something that is confused with a bar which has so little atmosphere that I...

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Helpful?
2Thank adambena
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear adambena, Thank you for taking the time to share your experience with us. I appreciate your detailed feedback as this enable us to improve our services and performance. I sincerely regret that we fell short on your expectations and have noted all of your recommendations to share with the rest of the team. I would be very grateful if...

Hyderabad, India
Reviewed 23 March 2013

I visited bangkok for an international scientific conference in Nov. Stayed in hotel for 3 nights.One hour journey from airport due to heavy traffic near airport.But worth travelling.Hotel is located off city but access to city is very easy & cheap.Complimentary Shuttle boat every 15-30 minutes takes you to nearby merto station.Conference hall is very spacious,rooms are well decorated,complimenry fruit...

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1Thank Dimpy333
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear Dimpy333, Thank you for your great review. I am delighted to learn you enjoyed your stay with us during your business trip to Bangkok. I am delighted to learn that you enjoyed the hotel location and especially the restaurants and variety of choices for each buffet. I hope that we can have the chance to welcome you back either...

Reviewed 22 March 2013

Charming river view,there are many attractions near the hotel.hotel has a free boat to nearby bts station .magnificent lobby n friendly staff,clean n tidy bedroom. Restaurants beside the river,dining feel great.very straight recommended hotel.

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Thank Ckwei

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Deluxe Premier Twin Room (27)
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Garden Pool (19)
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Junior Suite (27)
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Royal Orchid Suite (36)
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Staying in Silom

Neighbourhood Profile
Silom
Despite the lack of any major tourist attractions, this lively neighborhood is a favorite of many. Whether it's the (somewhat naughty) nightlife of Soi Patpong, the various handicraft night markets or the plethora of dining options that tickle your fancy, a night out in Silom is a must on every itinerary. It's worth a stop during daytime, too: join office workers on a quest to tasty street food during lunch and shop at Silom Complex for a great mix of Thai and international stores. After a day of strolling around the congested sidewalks, a visit to Silom's Lumphini Park, Bangkok's answer to NYC's Central Park, is a welcome change of scenery.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Feast
Feast
Cuisines: Sushi, Asian, Thai, Japanese, International, European
Riverside Grill
Riverside Grill
Cuisines: Seafood, Grill, European
Giorgio's
Giorgio's
Cuisines: Italian, European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Located on the legendary Chao Phraya River with exquisite views, we offer a pleasant combination of warm Thai hospitality and world-class service in a modern setting just minutes from Bangkok's business districts, entertainment, and attractions.Enjoy the refined style and modern comforts of a relaxing riverside hotel. Take time out at our two pools or book a spa treatment, discover exciting cuisine in our six restaurants and bars, or experience memorable events in 22 unrivaled function rooms.All 726 of our spacious guest rooms and suites boast spectacular panoramic river views. Revel in the warm, calming, and contemporary ambiance of these well-appointed accommodations, featuring subtle Thai style and the Sheraton Sweet Sleeper™ Bed. ... more   less 

Additional Information about Royal Orchid Sheraton Hotel & Towers

Address: 2 Charoen Krung Road Soi 30 | Siphya, Bangrak, Bangkok 10500, Thailand
Region: Thailand > Bangkok > Silom
Price Range: $129 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royal Orchid Sheraton Hotel & Towers 5*
Number of rooms: 726
Reservation Options:
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Also Known As:
Royal Orchid Sheraton Hotel And Towers
Sheraton Royal Orchid
Sheraton Bangkok
Royal Orchid Sheraton Bangkok
Bangkok Sheraton
Hotel Style:
#39 Romantic Hotel in Bangkok
#42 Spa Hotel in Bangkok
#44 Family Hotel in Bangkok
#53 Business Hotel in Bangkok
#58 Luxury Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Royal Orchid Sheraton Hotel & Towers staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River view”
 of 5 bubbles kerrfam2017, 12 Jan 2017 | Read review
“Royal Orchid suite was the best room to be in on the top floor!”
 of 5 bubbles JBilla, 12 Jan 2017 | Read review
“Ask for a "superior" room and a view of the river.”
 of 5 bubbles M822OYcatherinem, 9 Jan 2017 | Read review
“Ask to be located near a lift.”
 of 5 bubbles kanes233, 9 Jan 2017 | Read review
“choose the room with the river view.”
 of 5 bubbles haront2015, 8 Jan 2017 | Read review
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