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The Duchess Hotel and Residences

Agoda.comUSD 76*
View Deal
#246 of 858 Hotels in Bangkok
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 117*
USD 76*
Great Deal
USD 85*
USD 85*
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The Duchess Hotel and Residences
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529 Reviews from our TripAdvisor Community

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Showing 377: English reviews
Paris
Reviewed 6 January 2017

The Property was located in the best spot of bangkok , staying away from the noisy crowds and yet is in walking distance to major shopping centers. Room / Apartments are spacious , clean , and bright , equipped with all the essentials. Staffs are friendly and helpful ,, that brought my curiousity to those would complaints about ,, those...

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Helpful?
2Thank Desmond D
Leesburg, Virginia
Reviewed 17 December 2016 via mobile

Was in town for business for two nights and stayed here. Everything in the room was a lot nicer then expected and had everything you would hope for. Only down fall was my shower that had very little pressure, but out of my group I was the only one. Had I been there longer I would have said something but...

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Thank MattD_Golf
Reviewed 25 November 2016 via mobile

Hotel was in good l cation near shops and not too close to all the crazy!! Good base to explore Bangkok from. The room was fine, the bed n shower area were nice but the presses and kitchen area need revamping. Could also do with new carpets and general revamp. It was good value doh so we arent complaining as...

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Helpful?
Thank Fib17
PatiparnNaturalVille, Manager at The Duchess Hotel and Residences, responded to this review

Dear customer, Greeting from Natural Ville We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Anything you may need please let us know or email me patiparn@naturalville.com. Thank you for letting us know. Best regards, Patiparn Chatsiri Mr. Assistant Director of Sales

Rochford, United Kingdom
Reviewed 28 September 2016

Very large, clean apartment, excellent service from all the staff, a washer dryer would have made it perfect. Not easy to find as only a very small sign and misleading because the apartments are in a large building called The Duchess. Well worth the money

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Helpful?
1Thank Kelvin K
PatiparnNaturalVille, Manager at The Duchess Hotel and Residences, responded to this review

Dear Mr. Kelvin K., Greeting from Natural Ville Executive Residences. Thank you for taking your time to review Natural Ville. On behalf of Natural Ville team we would like to thank you for your stay with us and we are delighted to learn that you are satisfying of our service we have provided and we are waiting to welcome you...

Auckland
Reviewed 20 August 2016

We arrived and got upgraded to a corner room which was awesome, clean and really spacious. Comfy bed and nice linen. Front desk staff were friendly and the concierge was welcoming and helpful. Location is good and handy to BTS and great shopping. Plenty of restaurants close by. The only thing letting this place down is the restaurant which is...

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Helpful?
1Thank Wensb
PatiparnNaturalVille, Manager at The Duchess Hotel and Residences, responded to this review

Dear Customer, Greeting from Natural Ville Executive Residences. Thank you for taking your time to review Natural Ville. On behalf of Natural Ville team we would like to thank you for your stay with us and we are delighted to learn that you are satisfying of our service we have provided and we are waiting to welcome you back to...

Reviewed 28 July 2016

My family and I stayed in 3 x one bedroom apartments in July 2016. Apartments were not new but conditions were good less some minor defects. Rooms were very spacious with kitchenettes and lounge areas. However, the kitchenettes were not equipped with cooking utensils and therefore were largely useless. Although the hotel was centrally located, it was not very close...

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Helpful?
2Thank WTKuo
PatiparnNaturalVille, Manager at The Duchess Hotel and Residences, responded to this review

Dear customer, Greeting from Natural Ville We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Anything you may need please let us know or email me patiparn@naturalville.com. Thank you for letting us know. Best regards, Patiparn Chatsiri Mr. Assistant Director of Sales

Sydney, Australia
Reviewed 26 July 2016

We had the one bedroom and it was very spacious with nice modern furniture. We always had visitors and had plenty of space for them in the living room. Some of the things that need improvement: They provided us a baby COT but it was sooo OLD that it was squeaky and wood was chipping and not stable at all....

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Helpful?
1Thank MicaJaneyTravels
PatiparnNaturalVille, Manager at The Duchess Hotel and Residences, responded to this review

Dear customer, Greeting from Natural Ville We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Anything you may need please let us know or email me patiparn@naturalville.com. Thank you for letting us know. Best regards, Patiparn Chatsiri Mr. Assistant Director of Sales

Houston
Reviewed 21 July 2016 via mobile

First let me start of by how rude and obnoxious the front desk man!! Very poor customer service skills - no greeting no smile a grouchy face and no cooperation what so ever very blunt and straight!! Secondly - I asked for a higher floor after great difficulty the man behind the desk was ok fine I'll give u one!...

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Helpful?
1Thank FNA009
PatiparnNaturalVille, Manager at The Duchess Hotel and Residences, responded to this review

Dear customer, Greeting from Natural Ville We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Anything you may need please let us know or email me patiparn@naturalville.com. Thank you for letting us know. Best regards, Patiparn Chatsiri Mr. Assistant Director of Sales

Ubon Ratchathani, Thailand
Reviewed 9 July 2016 via mobile

Wish I never stayed there. So many things wrong. Safe didn't work. Staff never smiled. Towels never cleaned. Construction site around hotel never stopped working. Tried to keep my deposit and got very angry when had to give back. Never got told where breakfast was and facilities were. Had to find on our own. Once again staff were terrible. Blocked...

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Helpful?
Thank simmy212121
PatiparnNaturalVille, Manager at The Duchess Hotel and Residences, responded to this review

Dear customer, Greeting from Natural Ville We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Anything you may need please let us know or email me patiparn@naturalville.com. Thank you for letting us know. Best regards, Patiparn Chatsiri Mr. Assistant Director of Sales

Deal, United Kingdom
Reviewed 2 July 2016

This is our 3 rd stay at this lovely little hotel. We stayed in the 1 bedroom suite with kitchen and lounge area. The rooms are lovely, spacious and clean. Great location and truly lovely staff, very quick and efficient check in as usual. Bar staff very friendly and breakfast staff are very efficient, maybe a little to efficient. If...

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Helpful?
1Thank Sarah H
PatiparnNaturalVille, Manager at The Duchess Hotel and Residences, responded to this review

Dear Customer, Greeting from Natural Ville Bangkok Thank you for your comment on Tripadvisor. On behalf of Natural Ville team we would like to thank you for your stay with and we are waiting to welcome you back to Natural Ville soon. Best regards, Patiparn Chatsiri Mr. Assistant Director of Sales

584 photos of this hotel

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Deluxe One Bedroom Apartment (68)
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Outdoor Pool with Jacuzzi (15)
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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Room Service
  • Free Parking
  • Business Centre with Internet Access

Additional Information about The Duchess Hotel and Residences

Address: 61 Langsuan Road, Lumpini | Pathumwan, Bangkok 10330, Thailand (Formerly Natural Ville Executive Residences)
Region: Thailand > Bangkok
Price Range: $93 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Duchess Hotel and Residences 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
Natural Ville Bangkok Hotel Bangkok
Natural Ville Hotel Bangkok
Bangkok Natural Ville
Hotel Style:
#136 Business Hotel in Bangkok
#144 Romantic Hotel in Bangkok
#174 Luxury Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from The Duchess Hotel and Residences staff and other travellers.
6 questions
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Questions? Get answers from The Duchess Hotel and Residences staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have less street noise”
440lenniep, 13 Mar 2017 | Read review
“The best view is from rooms facing the Langsuan road.”
vinodhd2016, 1 Feb 2017 | Read review
“maybe a room facing not to the street side ...”
  • Power failure! For approx. 25 min. only Emergency lights available
  • NO Diet needed! The scale at the Duchess make live happier
  • Lobby/lift Due a 25 min. power failure people couldn't access lift or go up/down, to/from the ro
okib_12, 19 Jan 2017 | Read review
“Ask for a high room facing the park”
KelvinK655, 28 Sep 2016 | Read review
“Higher floors are best to avoid noise from the large construction site next door.”
Wensb, 20 Aug 2016 | Read review
5 of 5
Agoda.com
USD 76* /night
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Expedia.comUSD 85
Hotwire.comUSD 85
Ctrip.comUSD 117
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*Disclaimer
Prices are for 1 room, 2 adults
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