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Bangkok Hotel Lotus Sukhumvit

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811 Reviews from our TripAdvisor Community

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Showing 503: English reviews
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Jakarta
Reviewed 5 days ago NEW

very poor front office services, that was taken more then 30 minuetes for registration to get room and the receiption guy asked me to pay even though that i had pay online of 2 rooms i had booked until i show the bill of my payment. My room was included breakfast but after pass on front restaurant office when i...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Mona T
LotusBangkokHotel, Manager at Bangkok Hotel Lotus Sukhumvit, responded to this review

Dear Mona T, Thank you for taking the time to give us your feedback. On behalf of the hotel, I would like to apologize for the inconvenience you had experienced regarding our front office staff. After investigation, the person responsible for this has been identified and briefed for this case. Aside from that, he has been sent to retrain in...

Singapore, Singapore
Reviewed 5 days ago NEW

First the room is so small and when I checked in they need deposit of 5000 baht, hotel no breakfast and the lift is spoiled. Not worth the price and experience. Luckily I bought enough cash with me and the best part is this hotel cannot cancel when booked. I will not come here again. Very poor hotel not worth...

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Helpful?
Thank letterabox
LotusBangkokHotel, Manager at Bangkok Hotel Lotus Sukhumvit, responded to this review

Dear letterabox, Thank you for taking the time to tell us about your experience at the Bangkok Hotel Lotus Sukhumvit. We are sorry to hear regarding the several issues you have experienced during your recent stay with us. Please rest assured that your feedback has been conveyed to our Director of Engineering who will take the right action necessary in...

Reviewed 6 days ago NEWvia mobile

Visit to this hotel was to attend the Annual Day Function of Ramakrishna Vedanta Association of Thailand on 19 March 2017. Two monks spoke. Their Talks were indeed inspiring. A local Buddhist monk released two books of Swami Vivekananda translated to Thai. Supper at the hotel okay.

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Helpful?
Thank LiberBliss
LotusBangkokHotel, Manager at Bangkok Hotel Lotus Sukhumvit, responded to this review

Dear LiberBliss, Thank you very much for sharing your heartwarming feedback about us here on Tripadvisor. We are delighted to hear that your experience was a pleasant one and that you found our hotel satisfying you expectations. It was our greatest pleasure to have been of service to you and we are very much looking forward to welcoming you back...

Singapore, Singapore
Reviewed 1 week ago

Located at soi 33 with the MRT located bout 8 minutes walk away, lots of restaurants and entertainment and massage outlets nearby, for the price it's location is definitely all right, but the eateries there treat Caucasians a lot better than Asians and the world renowned Thai service is missing at those places, in fact missing by a mile! The...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Brendan_de_souza29
LotusBangkokHotel, Manager at Bangkok Hotel Lotus Sukhumvit, responded to this review

Dear Brendan_de_souza29, Thank you for choosing Bangkok Hotel Lotus Sukhumvit for your stay in Bangkok and also sharing your opinion towards our hotel with fellow travelers. I am overjoyed to hear that we have successes in meeting your expectations on your first stay at our hotel. I will share your comments regarding the attentive service and assistance of our staff...

Reviewed 1 week ago via mobile

Arrived today after a long journey, got out of the taxi with two bags to cart up the stairs. Bell boy was on his phone and didn't even look up, so I carted the bags up the front stairs myself hoping someone would open the doors. Two Bell boys behind the glass one was looking at me attempting to open...

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Helpful?
Thank Tariq I
LotusBangkokHotel, Manager at Bangkok Hotel Lotus Sukhumvit, responded to this review

Dear Tariq I Allow me to express my sincere gratitude for sharing your thoughts as your comments are very valuable to us in order for us to improve our services. I would like to apologize for the inconvenience you had experienced in regards to the bell boy services. Please rest assured that your constructive feedback has already been passed on...

Reviewed 3 weeks ago via mobile

My husband book deluxe room for three night since he hv business trip in bangkok. On the second night, i'll come to bangkok and join him. But when we check out, they charge us extra because bring wife? OMG what policy do u used? This deluxe room is entitle for 2 adults! If u hv a single room yes i...

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Helpful?
Thank I-Ra H
LotusBangkokHotel, Manager at Bangkok Hotel Lotus Sukhumvit, responded to this review

Dear I-Ra H, Thank you for your feedback as to your stay at the hotel. Please be informed that your room reservation was made under company's name, The contract between hotel and this company has single and double sharing rates. When you come to join we have to change rate from single occupancy to double occupancy. I apologize for the...

Singapore, Singapore
Reviewed 3 weeks ago via mobile

Checked in 2nd and out 3rd Mar. Check in Efficient and they offered a welcome drink. Nice gesture. Lobby 1 confectionary. Pastries look good. Didn't manage to taste. Indoor lotus pond. Spacious. Lift Controlled by card access and security was good. Room I was on 30th floor. Got out of lift and the decoration and surrounding were old looking. The...

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Helpful?
Thank HildaLim72
LotusBangkokHotel, Manager at Bangkok Hotel Lotus Sukhumvit, responded to this review

Dear HildaLim72, First of all, allow me to express my sincere gratitude for sharing your thoughts as your comments are very valuable to us in order for us to improve our services. I would like to apologize for the inconvenience you had experience during your stay here in regards to the air conditioning was weak at our restaurant. Please rest...

Reviewed 4 weeks ago

Hotel is good. But problem is that flush in Toilets was not functioning properly. Bathroom is having tub bath. No balcony view as we were on 29th floor. Few of the TV channels are paid, so be aware before you watching TV. Lift is having card swapping system, hence it will stop only at the floor you are staying, Swimming...

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Helpful?
Thank mohit p
Jakarta, Indonesia
Reviewed 4 weeks ago

We had been there on December 2016, first time and we love it because big,clean,nice room and excellent breakfast and I got price only $35/night, is worth it? You can walking to find store or restaurant.

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Helpful?
Thank Monica C
Singapore, Singapore
Reviewed 4 weeks ago

Was at the pastry shop for some cakes that I really loved and I was their 4th customer . They give 50% off at 6pm and I collected my 2 pcs of fruit cake and wanted to pay and that male staff said to me I have to wait till the first 3 customer finished their selection and pay for...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Yin P

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Staying in Sukhumvit

Neighbourhood Profile
Sukhumvit
With a mix of shopping malls, hip bars and food stalls lining both sides of Thailand’s longest road, you’ll rarely encounter a dull moment along Sukhumvit. While the main road itself doesn't offer a lot in terms of entertainment, it's the adjoining 'sois' (alleys) where the magic happens. Popular spots are soi 11 for a lively night out, soi 4 for naughty nightlife and soi 21 for world-class shopping at Terminal 21. It's hard to cover everything this area has to offer in on day, so be sure to take your time. Sukhumvit is heavily congested with traffic during day and night, so getting from A to B is most convenient using the BTS Skytrain right above it.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Bangkok Hotel Lotus Sukhumvit (Managed by Accor Hotels) is a 4 star Hotel that is ideal for business trips and holidays alike. With 224 comfortable and spacious rooms, the Hotel features an outdoor swimming pool and toddler's pool, fully equipped gymnasium with sauna, a spa with a variety of treatments as well as a beauty salon and tailors shop. This hotel is the best One-Stop located hotel. The Hotel is strategically located in one of Bangkok's most prime location and district. Located at Sukhumvit Soi 33, it is only a moment's walk from PhromPhong BTS station, and is close to the Em District (Emporium & Emquartier Shopping Centres). Benjasiri Park is another landmark which graces the district. There are also many local street markets and places of entertainment with a vibrant night life surrounding the area as well. Guest can easily travel to popular locations within Bangkok, such as Siam Square, Asoke, MBK, Terminal 21 and Bumrungrad International Hospital with a 10 minute BTS ride from Prom Phong BTS Station. The Queen Sirikit National Convention Centre is only 1 km away, while the hotel is only 10 minutes from the expressway and 30 minutes from the airport. The hotel offers free WIFI Internet access in every guestroom ... more   less 

Additional Information about Bangkok Hotel Lotus Sukhumvit

Address: 1 Soi Daeng Udom,Sukhumvit 33 | Klongton Nua,Wattana, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Price Range: $75 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bangkok Hotel Lotus Sukhumvit 4*
Number of rooms: 224
Reservation Options:
TripAdvisor is proud to partner with Priceline, Expedia, Orbitz, Hotels.com, Asiatravel.com Holdings, Booking.com, Agoda and ACCOR so you can book your Bangkok Hotel Lotus Sukhumvit reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Lotus Bangkok
Novotel Lotus Bangkok
Novotel Bangkok
Bangkok Novotel
Hotel Style:
#92 Spa Hotel in Bangkok
#126 Business Hotel in Bangkok
#151 Family Hotel in Bangkok
#162 Romantic Hotel in Bangkok
#169 Luxury Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Bangkok Hotel Lotus Sukhumvit staff and other travellers.
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Questions? Get answers from Bangkok Hotel Lotus Sukhumvit staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room is 2008”
 of 5 bubbles 498monicac, 27 Feb 2017 | Read review
“overlooking pool and floor 11 is good.”
 of 5 bubbles barrie335, 16 Feb 2017 | Read review
“Ask for a room on a higher floor with a view”
 of 5 bubbles Wandalust4ever, 7 Feb 2017 | Read review
“Choose odd room number”
 of 5 bubbles harish0705, 6 Feb 2017 | Read review
“higher floors have better view”
 of 5 bubbles JD2807, 8 Jan 2017 | Read review
5 of 5