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Citrus Sukhumvit 13 by Compass Hospitality

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Citrus Sukhumvit 13 by Compass Hospitality
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533 Reviews from our TripAdvisor Community

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Showing 425: English reviews
Reviewed 5 days ago NEWvia mobile

Check in is smooth, rooms are clean and spacious. Safe hotel in a good location from nana bts station around 5mins walk. Hotel tuktuk provide a free shuttle when you check out to the bts station which was handy. This was our second time staying here and will stay again when we return

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Helpful?
Thank 183clo
Navin K, General Manager at Citrus Sukhumvit 13 by Compass Hospitality, responded to this review

Dear valued guest, Thank you for stay with us during Bangkok trip. we're glad to see this review on TripAdvisor. we noted that you enjoy the location and clean room we provide you. wish you also have a memorable experience in Bangkok too. the team look forward to the pleasure of opportunity to welcome and serve you again in the...

London, England
Reviewed 6 days ago NEWvia mobile

We were well looked after and enjoyed our stay. Rooms were clean and well presented. Staff were all good in service. My only suggestion would be to make the fridge a bit cooler but that's a pretty small gripe really.

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Helpful?
Thank Bamboozla
Navin K, General Manager at Citrus Sukhumvit 13 by Compass Hospitality, responded to this review

Dear valued guest, Thank you for stay with us and give us a wonderful feedback after stay at Citrus Sukhumvit 13 We're delighted to hear from you that you enjoy our services and clean room. some comment you point out, we would look into it. we are looking forward to welcome you back again in the near future. Best regards,...

Sarcedo, Italy
Reviewed 6 days ago NEWvia mobile

The hotel is not really clean. The wodden floor is really old and ruined and the windows were really really dirty. I tried to take a bath, water came out yellow. Decided to take a shower even if I suppose the water was the same, at least I didn't noticed the color while washing myself... plus: BEWARE OF THE CONCIERGE!!!...

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Helpful?
Thank FedoDalLago
Navin K, General Manager at Citrus Sukhumvit 13 by Compass Hospitality, responded to this review

Dear valued guest, With deep regret for unpleasant experience during stay with us. On behalf of all staffs, please accept my sincere apology in the matter cloud your memorable Bangkok Trip. Please be rest assured that we are on carefully investigation process, after the result, appropriate action would be taken. meanwhile I sent you personally email require some further information,...

milano
Reviewed 1 week ago NEWvia mobile

I've stayed here only one night...The room was big and clean. The only cons was the shower that needed to be fixed. Breakfast was good enough, not as other hotels in Bangkok but at the end was ok..Staff kind and polite...Good position, only five minutes walking from sukhumvit road

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Helpful?
Thank suzzy79
Navin K, General Manager at Citrus Sukhumvit 13 by Compass Hospitality, responded to this review

Dear valued guest, Thank you for stay with us at Citrus Sukhumvit 13, we appreciated your kind words compliment about experience with us. we are glad to hear that you enjoy our services and the location. the team also look forward to your next visit. Best regards, Navin K.N General Manager

Boulder, Colorado, United States
Reviewed 3 weeks ago via mobile

Reasonably priced in a great location. Walk to the train, walk to go out, walk to some great street food. Despite being near busy streets, the hotel is very quiet. Have a back-up plan for transportation, but we worked it out for cheaper anyway.

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Helpful?
Thank Denise T
Navin K, General Manager at Citrus Sukhumvit 13 by Compass Hospitality, responded to this review

Dear valued guest, We appreciate with your feedback and learn that you enjoy the location and reasonable price. the team delighted to have your stay with us and look forward to welcome you back again in the near future, we currently have new promotion on hotel website what highlight are stay3pay2 for executive room, lucky13benefits, etc. please check it out...

Calgary, Canada
Reviewed 3 weeks ago

My husband and I had a great stay at Citrus Sukhumvit 13. Location is fantastic. It is a close walk to Nana train station, Terminal 21 shopping, and great food and bars in Sukhumvit soi 11. The hotel staff was very helpful. Taught us how to negotiate for better deals with taxis and not get gauged by the tuk tuk...

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Helpful?
Thank Jill M
Navin K, General Manager at Citrus Sukhumvit 13 by Compass Hospitality, responded to this review

Dear valued guest, Thank you for choosing stay at Citrus Sukhumvit13 We're delighted to hear your experience with us was truly positive with services and the location, your review is helpful to boost the team performance to do better. We hope to welcome you back in the near future when you travel back to Bangkok. Best regards, Navin K.N General...

Incheon, South Korea
Reviewed 4 weeks ago

It was stated in their website that there is a free half-day tour (entrance fees not included) and we were glad about it since we would not worry about getting lost. When we checked-in, we immediately asked about it. The reception said that we have to book a night before the tour. But when we did at night time, they...

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Helpful?
Thank andieeegonzalez
Navin K, General Manager at Citrus Sukhumvit 13 by Compass Hospitality, responded to this review

Dear valued guest, Thank you for your review and choosing stay with us but unfortunately it was not met your expectations. Please allow me to elaborate in the matter regarding to free tour, we have a choice of tour to operate as usual for customers to select destination but unfortunately you interested Grand Palace where current official period of mourning...

Toronto, Canada
Reviewed 4 weeks ago

This hotel has become my go-to stop when I'm heading out of Thailand as I usually spend my last night in Bangkok. The rooms are small but the furnishings are very clever and useful. There are two things that stand out about this place, it has the most comfortable beds I've ever slept on in any hotel at any price...

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Helpful?
Thank BigLog99
Navin K, General Manager at Citrus Sukhumvit 13 by Compass Hospitality, responded to this review

Dear valued guest, Thank you for review your recent stay with us at Citrus Sukhumvit 13 we're glad that you enjoy all ambience with us and the team truly appreciation of your patronage we hope you have a great trip during Bangkok. With effusive review what you given us, please be ensured that we would share this review among the...

A TripAdvisor Member
1 review
Reviewed 5 December 2016 via mobile

I would highly recommend this hotel. The staff is always pleasant and friendly. Mr. Yee was so nice to us. He gave us an upgrade and let me stored food in the big refrigerator. The hotel is in a great location. It's in walking distance to restaurants, shopping mall, and massage places.

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Helpful?
Thank A TripAdvisor Member
Navin K, General Manager at Citrus Sukhumvit 13 by Compass Hospitality, responded to this review

Dear valued guest, Thank you for stay with us and provide this review on TripAdvisor. we appreciate to hear from you that you enjoy the location and service from staffs, will forward this review to the team to boost the morale. thank you and the team hope to welcome you again in the future. Best regards, Navin K.N General Manager

Reviewed 5 December 2016

We had a very nice stay at the hotel... very courteous staff, clean room, good breakfast options and a small pool to relax by in the evening. Everything was very nice. The only inconvenience is that the lift works with the room card and only 1 card is provided which is not convenient in case one has to stay in...

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Helpful?
Thank esha25
Navin K, General Manager at Citrus Sukhumvit 13 by Compass Hospitality, responded to this review

Dear valued guest, Thank you for review us after stay at Citrus Sukhumvit 13, we appreciate to hear that you enjoy with our services, clean room, good breakfast options. we do hope to have the pleasure of welcoming you back again in the near future. Best regards, Navin K.N General Manager

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Staying in Sukhumvit

Neighbourhood Profile
Sukhumvit
With a mix of shopping malls, hip bars and food stalls lining both sides of Thailand’s longest road, you’ll rarely encounter a dull moment along Sukhumvit. While the main road itself doesn't offer a lot in terms of entertainment, it's the adjoining 'sois' (alleys) where the magic happens. Popular spots are soi 11 for a lively night out, soi 4 for naughty nightlife and soi 21 for world-class shopping at Terminal 21. It's hard to cover everything this area has to offer in on day, so be sure to take your time. Sukhumvit is heavily congested with traffic during day and night, so getting from A to B is most convenient using the BTS Skytrain right above it.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Breakfast included
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Citrus Sukhumvit 13 is a brand-new, modern, and hip hotel in Bangkok with 79 rooms ranging from the intimate Superior Room to the more spacious Citrus Suite. Located on a quiet side street off the bustling Sukhumvit Road, Citrus 13 Bangkok holds an enviable location in the heart of one of Bangkok's most vibrant areas and near the Nana BTS station. Citrus Sukhumvit 13 always believes that our guests' satisfaction is the key to our success. We have created a package of special benefits and privileges called the "Lucky 13 Benefits" for guests who have booked the Daily Rate with breakfast of every room type. There is no minimum stay for this package.Lucky 13 offers additional complimentary benefits ex. Late check-out at 13:00 hrs and THB 113 Credit bonus for the Citrus Cafe - excluding alcoholic drinks. ... more   less 

Additional Information about Citrus Sukhumvit 13 by Compass Hospitality

Address: 22 Sukhumvit Soi 13, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Price Range: $56 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Citrus Sukhumvit 13 by Compass Hospitality 3.5*
Number of rooms: 79
Reservation Options:
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Hotel Style:
#167 Romantic Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Citrus Sukhumvit 13 by Compass Hospitality staff and other travellers.
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Questions? Get answers from Citrus Sukhumvit 13 by Compass Hospitality staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a nigh up floor”
 of 5 bubbles N9856LWmichaelm, 3 Nov 2016 | Read review
“Ensure that you asked for a double bed, at least the room is a little bigger.”
 of 5 bubbles 39michalel, 5 Oct 2016 | Read review
“Buy the breakfast if it's not included in your room rate.”
 of 5 bubbles whereislarry, 8 Sep 2016 | Read review
“The higher you are, the less your hear traffic from the outside.”
 of 5 bubbles tonyvane, 28 Aug 2016 | Read review
“Book by hotel,s website!”
 of 5 bubbles LeonardK146, 2 Aug 2016 | Read review
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