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Kimpton Maa-Lai Bangkok

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Traveller (2779)
Room & Suite (208)
Videos (1)
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About

#2 of 1,213 hotels in Bangkok
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Kids stay free
Electric vehicle charging station
Valet parking
Wifi
Infinity pool
Pool with view
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Rooftop bar
Aerobics
Babysitting
Children's television networks
Children Activities (Kid / Family Friendly)
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Neck massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Non-smoking hotel
Sun loungers / beach chairs
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
English, Chinese, German, Japanese and 2 more
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

78 Soi Ton Son Pathumwan, Bangkok 10330 Thailand
Name/address in local language
Kimpton Maa-Lai Bangkok
911Reviews7Q+A82Room tips

Reviews
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Rattana P wrote a review 22 Feb
1 contribution1 helpful vote
Kimpton Maa-Lai hotel was excellent !! The room where well appointed :) the room was spacious prepared for me and my family. During check in Grape ( Chinese specking ) she welcome and give us warm welcome feeling another FO staff also very helpful Thank you very much again Grape and team .
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Olufunke A wrote a review June 2023
6 contributions6 helpful votes
+1
Hotel's Favourite
We had a Fantastic experience at the Kimpton Malaai, Bangkok Thailand. The food, service and staff were some of the best in class in hotel service. The staff in EVERY area were so attentive and went above and beyond to make our stay so pleasant and relaxing. So many names and difficult to recall. However, a noteworthy mention is Ms. Paii at concierge, she was so sweet and extremely helpful with my daily rendezvous, making transport reservations, nail spa appointments, etc. Our trip culminated with our transfer experience with the help of AE and Pat who were very prompt in getting our luggage loaded into our hired taxi. Overall, we thoroughly enjoyed our stay and had a wonderful time. Will definitely be back!🙏🏽
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Date of stay: June 2023Trip type: Travelled with family
Room Tip: Bangkok is a beautiful city and definitely worth visiting. Avoid visiting during the summer, it’s...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Patrick Both, General Manager at Kimpton Maa-Lai Bangkok
Responded 12 June 2023
Dear Olufunke A, Thank you for sharing your fantastic experience at Kimpton Maa-Lai Bangkok on TripAdvisor. We are thrilled to hear that you had an exceptional stay and that our food, service, and staff exceeded your expectations. We are especially delighted to know that our staff, in every area of the hotel, provided attentive service and went above and beyond to ensure your stay was pleasant and relaxing. We will make sure to pass along your appreciation to the team, including Ms. Paii at the concierge. It's wonderful to hear that she was sweet and extremely helpful in assisting you with various arrangements throughout your stay. We're also glad to hear that AE and Pat provided prompt assistance during your transfer, ensuring that your luggage was loaded into your hired taxi smoothly. We will make sure to recognize them for their excellent service. Thank you for choosing our hotel, and we look forward to welcoming you back on your future visit. We will strive to provide you with another wonderful stay. Best regards, Patrick Both General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Trip41321788090 wrote a review 22 Feb
1 contribution2 helpful votes
It very very comfortable hotel !!! Stay in the heart of city convenient to travel there is a van (shuttle) to pick up and drop off at BTS chitlom every hour. All staff are smiling and helpful always give a good advice especially special thank you to Khun Grape she taking care of me and my friends love youuuu i will definitely come back to see your in April ;) see yaa
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Roving28450028481 wrote a review 18 Feb
1 contribution
Jade from FD was fabulous and loved her service taking good care of us during stay Jade님께 너무 감사드립니다, 투숙하는동안 잘 케어해주셔서 너무 감사해요!! 또 돌아오겠습니다:) 셔틀도 예약해주시고 투숙동안 너무 편안했어요. 한국뷴들 사이에서 평이 좋던데 역시나 최고였습니다……………..!!!!!!!!!!!!!!!!!!! 킴튼 감사해요ㅎㅎㅎㅎㅎㅎㅎㅎㅎㅎㅎㅎㅎ
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Patrick Both, Owner at Kimpton Maa-Lai Bangkok
Responded 5 days ago
Dear Roving28450028481, Thank you for your glowing review! We're thrilled to hear that Jade provided you with fabulous service during your stay. Your kind words about her care and attention mean a lot to us. It's wonderful to know that you found your stay comfortable and that our shuttle service met your needs. We're delighted that you enjoyed your time with us and that we could contribute to a memorable experience. We truly appreciate your loyalty and look forward to welcoming you back again soon! Kind regards, Patrick Both General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cruiser30112795602 wrote a review 15 Feb
2 contributions1 helpful vote
Seemingly the reviews were almost perfect on social media, my friends and I had high expectations of staying at this hotel however it turns out to be utterly disappointing. Perhaps it was due to the rates that I have booked the rooms but this just means that the services highly raved about are purely based on profiles. I book 2 rooms with 5 persons and have specifically requested for a rollaway bed. Checked in at 10.30am and after a long process - was told that none of the rooms are ready which is acceptable since we arrived earlier. Came back to the hotel at 11pm, feeling exhausted, only to find that the rollaway bed was not set up in the room. One of my friends made the call to front desk and was told off rudely that we have requested to remove it and when told to bring it back - the staff's reply was full of annoyance and sighed so loudly over the phone. Later on, we found that there wasn't any towels, dental kits for the 3rd occupant as well and had to wait for them to send it up again causing us to only be able to rest at 1.30am. I can go on and on for the remaining part of our hotel but this is the most upsetting episode. Furthermore, I've spoken to a DM & the guest relations manager on 2 separate occasions and was promised a follow-up on this but I have received none thus far. Pure disappointing, I would have given a 1 star for the service received but the 3 stars are for staffs at CRAFT and in barYARD.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Patrick Both, Owner at Kimpton Maa-Lai Bangkok
Responded 5 days ago
Dear Cruiser30112795602, Thank you for taking the time to share your experience, and I sincerely apologize for the disappointments you encountered during your stay. We aim to provide exceptional service to all our guests, and it's clear we fell short in your case, especially regarding the rollaway bed and the lack of amenities for your party. The behavior you described from our staff is not acceptable, and we are addressing these issues directly to ensure they do not happen again. I'm glad to hear that you had positive interactions with our staff at CRAFT and BAR.YARD, but I understand this does not make up for the overall experience. I want to assure you that your feedback is extremely valuable and we are taking steps to improve our service based on your comments. As we missed the mark on following up with you, I would appreciate the opportunity to discuss this further and see how we can make amends. Please feel free to contact me directly at Songpol.duvoisin@ihg.com. Again, my apologies for your experience, and I hope we can demonstrate the high standard of hospitality we strive for should you choose to give us another opportunity. Warm regards, Songpol Duvoisin Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JP wrote a review 12 Feb
9 contributions1 helpful vote
We stayed at this hotel from Feb 9-12, and we were blown away by the service during the Chinese New Year festivities. From a seamless booking process as an IHG member to the quick and helpful email communication, everything was on point. The personal touches, like sweet cards in our room, made our getaway feel extra special. The team went above and beyond to make us comfortable, and their effort was much appreciated. Our room was the epitome of clean and cozy, with plush bathrobes and a concierge service that was a godsend for us as non-Thai speakers. We loved the peaceful vibe so much, we were more than happy to just hang out in our room. Just one heads-up: The breakfast area gets packed. A tweak in the seating plan could help smooth things out for the early risers. Totally recommend this hotel for a top-notch stay in Bangkok – they really know how to make you feel at home!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Patrick Both, Owner at Kimpton Maa-Lai Bangkok
Responded 5 days ago
Dear thejojoanna, Thank you for your glowing review and for choosing us for your Chinese New Year celebration! We're thrilled to hear you enjoyed the special touches and service from our team. Your feedback on the breakfast area is invaluable, and we're looking into making improvements for a smoother experience. We're delighted you felt at home with us and hope to welcome you back soon for another exceptional stay with us. Warm regards, Patrick Both General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jb L wrote a review 12 Feb
2 contributions
오픈 때부터 좋아하는 호텔입니다 킴튼호텔이 가지고 있는 부티크 호텔 느낌 +방콕 킴튼만의 스케일이 조화를 이루고 있는 호텔입니다 펫 프렌들리라 호텥 곳곳에서 귀여운 강아지들 구경하는 재미도 있구요 한국인 투숙객이 많아서 조식에 한국인이 좋아하는 망고스티키 라이스도 늘 마련되어 있고 한국인 직원분(너무나 친절하신 윤바름님)이 계셔서 특히 좋았습니다 랑수안 로드는 너무 번잡스럽지도 너무 외지지도 않아서 좋습니다 Best hotel in Bangkok with pretty design and large scale It's very convenient because there are many Koreans staying and Korean employees
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Patrick Both, Owner at Kimpton Maa-Lai Bangkok
Responded 1 week ago
Dear 827jbl, Thank you for your kind review! We're delighted to hear that you've enjoyed your stay at Kimpton Maa-Lai Bangkok since our opening. We are pleased to learn that you enjoyed variety of our breakfast especially Mango Sticky Rice. We will ensure that Yoon Baram know she had made your stay more comfortable with her friendly service and assistance in Korean which enhance your experience at Kimpton Maa-Lai Bangkok. Thank you again for staying with us and hope to welcome you back in the near future. Kind regards, Patrick Both General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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KAI wrote a review 11 Feb
4 contributions
The best ever hotel I have ever stayed in Bangkok. Grape is the most friendly hotel staff I have ever met. I highly recommend everyone to stay in this hotel. They also serve social hour from 5-6 pm for free drinks which is awesome for travelers!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Patrick Both, Owner at Kimpton Maa-Lai Bangkok
Responded 1 week ago
Dear seakailee, Thank you for your wonderful review! We're thrilled to hear that you had the best hotel experience ever during your stay at Kimpton Maa-Lai Bangkok. We appreciate your kind word regarding exceptional service from our team especially Grape. We will ensure they know they exceed your expectation. We're delighted that you enjoyed our social hour; it's indeed a great opportunity for travelers to unwind and connect. Your recommendation means a lot to us, and we look forward to welcoming you back for another fantastic stay! Kind regards, Patrick Both General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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희재 장 wrote a review 11 Feb
South Korea3 contributions
It’s my second Kimpton Maa-lai. I visited Kimpton Maa-lai in Miami, US. It was so good. So I tried the same hotel in Bangkok 🫶 When we check-in the staff, Mew welcomed us and showed us respect and kindness. I want to say thanks to her again 🥰 The room was perfect and clean. The foods are delicious. Also the location is very good. I could visit many fancy restaurants near the hotel. I strongly recommend this hotel to all.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Patrick Both, Owner at Kimpton Maa-Lai Bangkok
Responded 1 week ago
Dear heejae7979, Thank you for taking the time to leave a review. We're thrilled to hear that you enjoyed your stay with us. It's fantastic to know that Mew provided you with a warm welcome and excellent service during your check-in. We'll be sure to pass along your gratitude to her. We're delighted that you found your room to be perfect and clean, and that you enjoyed our delicious food offerings. Our central location near fancy restaurants adds to the convenience of your stay. Thank you for recommending our hotel to others, and we can't wait to welcome you back for another memorable stay! Kind regards, Patrick Both General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Samuel K wrote a review 10 Feb
2 contributions
Ms.Jade and Grape were excellent in assisting us throughout the stay. Especially the professionalism of Ms. Jade's continous care which helped my baby boy and my wife experience the most out of the stay during the Chinese New Year period. I will definitely come back to Kimpton Maa Lai for our next visit to Bangkok, be it family or business occasion. Right time at the right place by the right staffs, Kudos!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Patrick Both, Owner at Kimpton Maa-Lai Bangkok
Responded 1 week ago
Dear K1633GXsamuelk, Thank you for your glowing review! We're delighted to hear that Ms. Jade and Ms. Grape provided excellent assistance throughout your stay. It's wonderful to know that Ms. Jade's professionalism and continuous care contributed to making your family's Chinese New Year experience memorable, especially for your baby boy and wife. We're thrilled to hear that you plan to return to Kimpton Maa-Lai Bangkok for your next visit to Bangkok. Your compliments mean a lot to us, and we'll be sure to share them with our team. We can't wait to welcome you back for another fantastic stay. Kind regards, Patrick Both General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$353 - AU$527 (Based on Average Rates for a Standard Room)
LOCATION
ThailandBangkokPloenchit / Lumphini / Pathum Wan / Downtown Bangkok
NUMBER OF ROOMS
362
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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KIMPTON MAA-LAI BANGKOK: 2024 Prices & Reviews (Thailand) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Kimpton Maa-Lai Bangkok
Which popular attractions are close to Kimpton Maa-Lai Bangkok?
Nearby attractions include Bangkok Fashion Center (0.2 km), HarborLand Sindhorn Midtown (0.4 km), and Brioni at Bangkok (0.3 km).
What are some of the property amenities at Kimpton Maa-Lai Bangkok?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Kimpton Maa-Lai Bangkok?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kimpton Maa-Lai Bangkok?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Kimpton Maa-Lai Bangkok?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Kimpton Maa-Lai Bangkok?
Conveniently located restaurants include Nourish, Bar.Yard, and Petits Plats Bangkok.
Are there opportunities to exercise at Kimpton Maa-Lai Bangkok?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Kimpton Maa-Lai Bangkok have airport transportation?
Yes, Kimpton Maa-Lai Bangkok offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kimpton Maa-Lai Bangkok?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Kimpton Maa-Lai Bangkok?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.