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Novotel Bangkok Fenix Silom

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#119 of 839 Hotels in Bangkok
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2,074 Reviews from our TripAdvisor Community

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Showing 1,322: English reviews
Bangkok, Thailand
Reviewed 12 September 2015

Hi all..found this novotel to be clean and comfy...friendly staff...good location to river...scenic boat tours etc..we walked round...found starbucks..but mainly backstreets with locals living their daily life...yummy smelling food..food markets..locals shopping..it was interesting..loved the short walk to the river n varied boat tours..nice to feel wind on my skin...take in city from a boats perspective !!

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Helpful?
2Thank rainbowtc
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear rainbowtc Many thanks for your good review here on Tripadvisor. Specially highlighting the comfy and modern rooms and our friendly staff service. We hope to welcome you very soon. Kind regards Jean Pascal Bernet Hotel Manager jean-pascal.bernet@accor.com

Singapore River, Singapore
Reviewed 10 September 2015

It is a Silom. Nearest BTS is 10 minute walk away. Not the greatest location for tourists. I would say this hotel is better suited for business travel, than self-service tour. So, the price here is inexpensive, adequately equipped gym, short lap pool. It is adequately but nicely decorated. Cleanliness is good. Worth the money.

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1Thank monochromepanda
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear MonochromePanda Thank you for taking your time and telling us about your stay. We cannot emphasize enough that depending on the itinerary you have in Bangkok, this either might be the perfect location or it might as well be completely wrong. Within 10 minutes walking distance BTS skytrain stations Surasak or Sapan Taksin can be reached, however we do...

Reviewed 10 September 2015 via mobile

We recently stayed there for 3 nights from August 10-12. The hotel very nice and upscale. Rooms are very spacious and clean. Very good breakfast and very friendly staff. Ploy at the reception was very helpful. Will stay here again and will recommend to friends and family.

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Helpful?
1Thank jnm23in
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Jitendra Thank you for sharing your recent experience at our hotel with the Tripadvisor community. I am very pleased to read that you have enjoyed your stay with us in particular our very good breakfast and the friendly services of our staff, namely Khun Ploy. After showing her your review she was smiling even more the rest of her...

A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 8 September 2015 via mobile

From day 1 the staff made us feel welcome and cared for. The rooms get a 10 out of 10 and thanks to JP and one of his lady staff "sorry we did not get your name " that found us in front of the hotel and helped us to find our way in the city. Only later did we...

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1Thank A TripAdvisor Member
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear guest What a review! Although being in this industry already more than a decade, it humbles me to receive such kind words from you and reminds me of why I enjoy working in hotels. Naturally I will show your kind comment also to my lady staff Khun Srai who is surely going to be pleased. We most certainly look...

Seoul, South Korea
Reviewed 8 September 2015 via mobile

This hotel is good to stay. Location is not very closed to BTS station but can access within 5~10mins by foot. It' OK with reasonable price and nice staffs. Breakfast is just fine not much choice of variety. Room is clean and comfortable but drainage in bathroom should be improved. Overflowing whenever use the shower..

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Thank 3seconds
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear 3seconds Thank you for telling us about your recent impression you had of us during your stay. I am glad to read you enjoyed the hotel overall and the nice & friendly staff service On the contrary I apologize for the inconvenience with your shower and will have this fixed immediately. We usually get good comments about our breakfast,...

Valencia, Spain
Reviewed 7 September 2015

we stayed in this hotel 3 days in bangkok. Very good situation, good view and nearby the main street silom road. Kind staff and nice breakfast, the room was big and clean. It's a good choice if you are gonna visit bangkok.

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2Thank mattlucar
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear mattlucar Thank you for the wonderful review! I am very pleased to read that we have been able to contribute to memorable holidays in this bustling city. Specially happy to read about our kind staff and nice breakfast. We certainly hope to be the hotel of your choice on your next journey to Bangkok. Kind regards Jean Pascal Bernet...

Ashland, Ohio
Reviewed 7 September 2015 via mobile

The hotel staff was wonderful and spoke good English. The rooms were far nicer than anticipated and comfortable. There was good access to a myriad of clubs and shopping areas (we walked.) Expect to get solicited hard the moment you step out of the hotel. My only complaint was the wi-fi didn't work.

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1Thank Von E
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Von E Thank you for your great review! Happy that our staff, our modern rooms and the great location have contributed to a satisfying stay. We hope to welcome you back when you are in Bangkok. Kind regards Jean Pascal Bernet Hotel Manager jean-pascal.bernet@accor.com

Reviewed 6 September 2015 via mobile

We had booked two rooms in Novotel Silom for stay during business visit for industrial exhibition from 31st August to 4 th September . Though our check inn time mentioned was 2:00 noon in booking, we were provided both rooms immediately on arrivel at hotel around 10:00 AM. Reception staff as well as concierge staff were extremely friendly. Rooms were...

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1Thank sandeep s
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear sandeep Thank you for the excellent feedback! Very happy to read that we have been able exceed your expectations and specially our extremely friendly staff stood out. We would be delighted to welcome you back on your next trip to Bangkok. Kind regards Jean Pascal Bernet Hotel Manager jean-pascal.bernet@accor.com

Reviewed 5 September 2015

A tower in the Silom neighborhood, close to Patpong night market and in front of Sirocco Sky restaurant. Rooms clean, good sized and confortable. Nice staff and facilities. Things to improve: the breakfast (nothing special and really not very stunning)

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2Thank Ian B
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Ian Thank you for your comments here on Tripadvisor. Glad to read that you enjoyed the great location and the cleanliness of our rooms. Will definitely have a look at our breakfast spread and try to improve further. Hope to welcome you back very soon! Kind regards Jean Pascal Bernet Hotel Manager jean-pascal.bernet@accor.com

Singapore, Singapore
Reviewed 3 September 2015

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2Thank LiewYC
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

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Staying in Silom

Neighbourhood Profile
Silom
Despite the lack of any major tourist attractions, this lively neighborhood is a favorite of many. Whether it's the (somewhat naughty) nightlife of Soi Patpong, the various handicraft night markets or the plethora of dining options that tickle your fancy, a night out in Silom is a must on every itinerary. It's worth a stop during daytime, too: join office workers on a quest to tasty street food during lunch and shop at Silom Complex for a great mix of Thai and international stores. After a day of strolling around the congested sidewalks, a visit to Silom's Lumphini Park, Bangkok's answer to NYC's Central Park, is a welcome change of scenery.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Whether your trip to Bangkok is for business or leisure, Novotel Bangkok Fenix Silom puts you right where you want to be. Ideally located in the heart of Bangkok, Silom is the original cosmopolitan district of Bangkok and remains the city's best blend of old and new. From ancient temples, to corporate headquarters, to the hottest clubs - Silom has it all. Novotel Bangkok Fenix Silom is between two BTS Sky Train stations, Taksin and Surasak. Likewise nearby the hotel is Sathorn Pier where you can catch a Chao Phraya express boat for exploring historical sites such as Rattanakosin Island and the Old City. Along with 216 guest rooms and suites, Novotel Bangkok Fenix Silom offers facilities and amenities including: The SQUARE all-day-dining restaurant, lobby venue STONE Bar, outdoor swimming pool, fitness centre, sauna room, 24-hour room service and free Wi-Fi internet. ... more   less 

Additional Information about Novotel Bangkok Fenix Silom

Address: 320 Silom Road,Bangrak | Suriyawong, Bangrak Bangkok, Bangkok 10500, Thailand
Region: Thailand > Bangkok > Silom
Price Range: $72 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Fenix Silom 4*
Number of rooms: 216
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, ACCOR, Hotels.com, Orbitz, Travelocity, HotelTravel.com, Priceline and Jetsetter so you can book your Novotel Bangkok Fenix Silom reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Bangkok Fenix Silom Hotel Bangkok
Hotel Style:
#102 Luxury Hotel in Bangkok
#117 Business Hotel in Bangkok
#149 Romantic Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bangkok Fenix Silom staff and other travellers.
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new jersey
22 days ago

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Questions? Get answers from Novotel Bangkok Fenix Silom staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Higher floors have excellent views of the city.”
 of 5 bubbles tiki2882, 7 Dec 2016 | Read review
“High floor with great view of the city”
 of 5 bubbles ofergal1131, 3 Dec 2016 | Read review
“Higher floor have the best view”
 of 5 bubbles Martha394, 30 Nov 2016 | Read review
“Sky train station is very near to access pat pong market or chao praya river ,”
 of 5 bubbles , 29 Nov 2016 | Read review
“All rooms are lovely, although if you are by the lifts they can be a little noisy.”
 of 5 bubbles hollyg799, 23 Nov 2016 | Read review
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