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Novotel Bangkok Fenix Silom

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#128 of 843 Hotels in Bangkok
Certificate of Excellence
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1 room 2 adults 0 children
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Novotel Bangkok Fenix Silom
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2,228 Reviews from our TripAdvisor Community

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Showing 1,405: English reviews
Kyoto Prefecture, Japan
Reviewed 9 January 2016

Although this hotel has good facilities, but not well located. It takes 10mins to walk to the most nearest BTS sation. fortunately, the stuff is very kind to show us the way. With their help ,I guess We might mistook my way in very hot weather. I wanna say thank you to MR.BIW,MR.ROON,MR.AU, nice to know you (^^)

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1Thank 829wyy
Reviewed 8 January 2016 via mobile

Very nice hotel and service. It is not too far from the main attractions. There are some locals restaurants near by that I would recommend. The room was very nice and tidy with a nice view. Breakfast was my favourite :) Thumbs up for this hotel :D

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Thank PaoLa M
Reviewed 7 January 2016 via mobile

Clean and nice place to stay. Staffs were friendly, especially Ms.Kik who checked us in. Staffs tried their best to help whenever we asked for a favour. Although the pool isnt that big, but this hotel is worth to stay in

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Thank Aika Meili T
Los Angeles, California
Reviewed 7 January 2016

Stayed here as part of a Gate 1 tour: 1) If you're on a tight schedule, give yourself at least 10 minutes extra to deal with the slow and few elevators. 2) Bathroom sink: bad design - water EVERYWHERE. 3) Convenient location to nearby banks/ATMs/food market: go out the hotel, turn left, and walk about 3 blocks? to a place...

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Thank Mystique777
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Mystique777 Thank you for reviewing our property. I am sorry to read that our elevators and the sink design has impacted your stay to rate us only average. Your comments have been well noted for consideration during future renovations. We certainly hope to get a second opportunity and welcome you back Kind regards Jean Pascal Bernet Hotel Manager jean-pascal.bernet@accor.com

Bangkok, Thailand
Reviewed 6 January 2016

Stayed three nights with family, reasonable hotel it has a swimming pool in 7th floor and restaurant on the sixth floor for breakfast and a lobby bar,indian restaurant is available on the third floor,the rooms are adequate with good wi fi .

Review collected in partnership with Accorhotels.com
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Thank SINGARAMMOHAN
Siem Reap, Cambodia
Reviewed 6 January 2016 via mobile

It is a nice hotel within a walk distance to sky train, shopping center and sky bar. Really like breakfast, pool and gym. However, the services should be improved following the hotel facilities as they seemed not friendly nor helpful. It would be nicer if they were.

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Thank Bayon G
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Bayon G Thank you very much for your review - though not very positive. This always allows to re-evaluate our current situation and see what we can improve to further raise our guest satisfaction Hopefully we will have another chance to show you the improvements made first hand. Kind regards Jean Pascal Bernet Hotel Manager jean-pascal.bernet@accor.com

HOUSTON
Reviewed 5 January 2016

Review collected in partnership with Accorhotels.com
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Thank Steven C
Amsterdam, The Netherlands
Reviewed 5 January 2016 via mobile

4 night stay in Bangkok . We had a 4 night stay in the this hotel . This was already our 6th stay in this hotel . Again we do I like the location , the staff is very friendly and the rooms are good . Breakfast is great with a good and fresh buffet . The reception at ff...

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Thank Rolf K
Geneva, Switzerland
Reviewed 1 January 2016 via mobile

As a frequent user of the Accor chain I can say this is a very low range average Novotel. Nothing special about it. Far away from the city center, tourist attracations and even public transportation. Staff not very willing to help. Restaurant and bar extremely expensive. Better go to the bar nearby something "choo's".

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2Thank Manel L
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Manel L Thank you for your review here on Tripadvisor. To be honest I am a little surprised with your comments. Our staff usually get very good feedback, but I genuinely apologize for not having provided you with our attentive service. We are located in Silom, which our hotel name suggests. Our neighborhood is the first and therefore oldest...

Reviewed 30 December 2015

We are staying every year at The Novotel Fenix Silom since they opened in 2010: the hotel is very nice, with a good location in Silom Road. All the staff is very nice, smily and helpfull. A special thank to khun Vivi ( at the bar) and Khun Nu, the concierge, who always welcome us with their nice and friendly...

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1Thank Alexandre C
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Alexandre C Thank you so much for this great review! When I showed this to Khun Vivi and Khun Nu they both were smiling even more for the rest of their shifts. We are grateful for your continued support and hope your next stay will be as comfortable as all previous ones. Kind regards Jean Pascal Bernet Hotel Manager...

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Staying in Silom

Neighbourhood Profile
Silom
Despite the lack of any major tourist attractions, this lively neighborhood is a favorite of many. Whether it's the (somewhat naughty) nightlife of Soi Patpong, the various handicraft night markets or the plethora of dining options that tickle your fancy, a night out in Silom is a must on every itinerary. It's worth a stop during daytime, too: join office workers on a quest to tasty street food during lunch and shop at Silom Complex for a great mix of Thai and international stores. After a day of strolling around the congested sidewalks, a visit to Silom's Lumphini Park, Bangkok's answer to NYC's Central Park, is a welcome change of scenery.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Whether your trip to Bangkok is for business or leisure, Novotel Bangkok Fenix Silom puts you right where you want to be. Ideally located in the heart of Bangkok, Silom is the original cosmopolitan district of Bangkok and remains the city's best blend of old and new. From ancient temples, to corporate headquarters, to the hottest clubs - Silom has it all. Novotel Bangkok Fenix Silom is between two BTS Sky Train stations, Taksin and Surasak. Likewise nearby the hotel is Sathorn Pier where you can catch a Chao Phraya express boat for exploring historical sites such as Rattanakosin Island and the Old City. Along with 216 guest rooms and suites, Novotel Bangkok Fenix Silom offers facilities and amenities including: The SQUARE all-day-dining restaurant, lobby venue STONE Bar, outdoor swimming pool, fitness centre, sauna room, 24-hour room service and free Wi-Fi internet. ... more   less 

Additional Information about Novotel Bangkok Fenix Silom

Address: 320 Silom Road,Bangrak | Suriyawong, Bangrak Bangkok, Bangkok 10500, Thailand
Region: Thailand > Bangkok > Silom
Price Range: $68 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Fenix Silom 4*
Number of rooms: 216
Reservation Options:
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Also Known As:
Novotel Bangkok Fenix Silom Hotel Bangkok
Hotel Style:
#108 Luxury Hotel in Bangkok
#117 Business Hotel in Bangkok
#149 Romantic Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bangkok Fenix Silom staff and other travellers.
52 questions
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new jersey
3 months ago
Mumbai (Bombay), India

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Questions? Get answers from Novotel Bangkok Fenix Silom staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask the Receptionist to book you a room which is facing the Holiday Inn and Pullman Hotel as the view is really good.”
 of 5 bubbles Shorty917, 7 Feb 2017 | Read review
“Rooms are quieter. Nice view from the window.”
 of 5 bubbles rc2cr, 19 Jan 2017 | Read review
“very good dinner buffet”
 of 5 bubbles JantaratK, 18 Jan 2017 | Read review
“High floor”
 of 5 bubbles damiens115, 7 Jan 2017 | Read review
“Don't have suite 901 for reasons above”
 of 5 bubbles juliand443, 5 Jan 2017 | Read review
5 of 5