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Santos Hotel

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Santos Hotel
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375 Reviews from our TripAdvisor Community

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Showing 52: English reviews
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Reviewed 3 days ago NEWvia mobile

I would recommend this hotel to anyone. Very good in terms of: - Price: booked on official website. - Location: near city centre. 5m to MRT. - Room size: Old hotel. Much bigger size. - Bed size: Bigger twin beds - Amenities: 7-11 outside with seats. Breakfast shops nearby. - Staff: everyone was kind and helpful. If you can't stand...

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Helpful?
Thank averris
Singapore
Reviewed 11 November 2016 via mobile

My 2nd stay in this hotel. Overall, I am still satisfied. Rooms are clean and comfortable. Staffs are all friendly. Just my opinion. I will prefer not to have the breakfast at the hotel. I love the little little breakfast shops outside. They are just something that we should try, when in another country. If hotels can offer such local...

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Thank Elson13
SantosHotel, 客戶關係經理 at Santos Hotel, responded to this review

It's glad to know that your stay was pleasant and comfortable. Your feedback is so important to us and they are really valued comments to all the travelers. We appreciate for your support and for being our return customer. We are sincerely looking forward to welcoming you back anytime soon!

Reviewed 4 June 2016 via mobile

This hotel is close to the minquen mrt station which is really convenient. Staff are very helpful and polite. I don't understand why they charge more for a 4 person in a 2 double room vs a 2 person in a double bed room when there's no free breakfast -- only difference is just more towels. Other than that, everything...

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Helpful?
Thank Maria B
SantosHotel, 前廳部經理 at Santos Hotel, responded to this review

Thank you for your recent visit at Santos Hotel. We are also grateful for your comment sharing your experience with us. According to your review, the reason why we updated a double beds room for 4 persons was because we might fully booked on that day. Therefore, we update your room to the deluxe family room. We apologize for the...

SPRINGFIELD
Reviewed 10 May 2016 via mobile

This is a very well maintained older hotel. Great location to shopping and the subway. Rooms are very clean. Mattress is hard but that's not unusual. Free wifi. Good food. Affordable! Don't expect the Grand Hyatt but for the business traveler on a budget, you won't go wrong.

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Thank Asiadream
SantosHotel, 公關經理 at Santos Hotel, responded to this review

Thank you for choosing Santos Hotel during your business trips. We are also grateful for your comment sharing your experience with us. It was so glad to know that our service and food pleased you. Looking forward to welcoming you back anytime soon!

Sydney, Australia
Reviewed 26 April 2016

Review collected in partnership with Amoma.com
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Thank Chia W
SantosHotel, 公關經理 at Santos Hotel, responded to this review

Manchester, United Kingdom
Reviewed 25 April 2016

This was the nicest of several tourist hotels we stayed in during a two week holiday trip to Taiwan. The location is excellent, being in easy walking distance from a Metro station at the junction of two routes. Despite being sited on a main road, the room was very quiet. We were upgraded from a Standard Twin on arrival as...

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Helpful?
Thank Andrew C
SantosHotel, 公關經理 at Santos Hotel, responded to this review

Thank you so much for taking the time to share your recent review of Santos Hotel on TripAdvisor. It is our pleasure to know that you are satisfied with our service, your comment is truly a great encouragement to all of us. We appreciate for your support and truly hope we can see you again!

Washington DC, District of Columbia
Reviewed 15 April 2016

If you're looking for new and modern this is not the hotel for you. However if you're looking for charm in the heart of pulsing city life then this is the right choice. Great staff, clean and tidy accommodations, and quick access to an awesome metro system! What I enjoyed about this hotel is the accessibility. It's around the corner...

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Thank StephieGiselle
SantosHotel, 公關經理 at Santos Hotel, responded to this review

Thank you for your recent visit at Santos Hotel and for posting your comments. We are glad to read that you enjoyed your stay even though there are some places we need to improve. As you see, we are a 30 years old hotel in Taipei. We've been maintaining our hotel to have all the rooms cozy and comfortable; nevertheless,...

Paris, France
Reviewed 28 March 2016

Santos is a very good hotel, good location (5 minutes from MRT and bus stations, we can find restaurants, convenient store, shops...), the rooms are very clean, and the staff is very polite and nice. I recommend this hotel!

Review collected in partnership with Amoma.com
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Thank stephvi2016
SantosHotel, 公關經理 at Santos Hotel, responded to this review

Thank you so much for taking the time to share your recent review of Santos Hotel. It is happy to receive positive feedback from our guests. We appreciate again for your support and truly hope we can see you soon. Looking forward to welcoming you back on your next trip to Taipei!

Northern Mariana Islands, Mariana Islands
Reviewed 24 October 2015

My first time to visit this hotel was in 2011. My football team stayed in this hotel for an international tournament. What I can remember - room is ok, great food, service is fast, friendly staff and many stores around the hotel. Overall I had good stay in this hotel.

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Thank Astig14
SantosHotel, 公關經理 at Santos Hotel, responded to this review

Thank you for your recent visit at The Santos Hotel. It's glad to know that your stay was pleasant. Your feedback is so important to us and they are really valued comments to all the travelers. We appreciate again for your support and truly hope we can see you again. Thank you very much!

Singapore, Singapore
Reviewed 28 July 2015

The hotel staff are all helpful, very friendly and attentive to our needs. Our room was roomy and comfy. The breakfast menu was good too. The location of the hotel is convenient, it has 711 just 1 minute by foot & the famous pineapple cake shop is only 2 minutes by foot. I will stay in Santos again if I...

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Thank MeL_Tehu
SantosHotel, 公關經理 at Santos Hotel, responded to this review

We are so glad that we have brought you such good memories in your trip. It was glad to know that our service and breakfast pleased you. We sincerely look forward to welcoming you for another joyful stay. Please do come back to Santos Hotel next time when you are in Taipei!

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Taipei City on Chengde Road, Santos Hotel has been dedicated to providing not only exceptional quality services to travelers with warm hospitality, but also personalized touches in making every guests' stay a memorable experience since 1979. This 4-star rated 287-room hotel is the perfect accommodation choice for the first time as well as returning visitors to this cosmopolitan city. Within 3-minute walking distance to the nearest Minquan West Road MRT station, Santos Hotel is also close to popular and must-see points-of-interest including Shilin Night Market, National Palace Museum, Beitou hot spring, Confucius Temple, and Taipei Expo Park. Our service staffs, proficient in English and Japanese, will ensure your needs are met to your satisfaction. Free high speed wireless Internet access is available both in room and throughout the hotel. For added luxury, flat panel LCD TV with satellite channels including HBO and CNN, and in-room safe are standard in every room. ... more   less 

Additional Information about Santos Hotel

Address: No.49 Section 3, Chengde Road, Taipei 103, Taiwan
Region: Taiwan > Taipei
Price Range: $85 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Santos Hotel 4*
Number of rooms: 287
Reservation Options:
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Also Known As:
Santos Hotel Taipei
Hotel Style:
#60 Luxury Hotel in Taipei
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Questions & Answers

Here's what travellers have asked, with answers from Santos Hotel staff and other travellers.
6 questions
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Questions? Get answers from Santos Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room side is not too bad, clean,”
73chiaw, 26 Apr 2016 | Read review
“If you need access to the conference room mentioned, tell the concierge.”
jamieevren1210, 21 Jul 2015 | Read review
“It's better to reserve a room on an upper floor as much as possible.”
kazuhikos812, 9 Apr 2015 | Read review
“all rooms have a street view of some sort, so no rooms without windows.”
426trishw, 4 Jan 2015 | Read review
“Get the ones on the 15th floor or above.”
BreezynButch, 22 Oct 2014 | Read review
5 of 5