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Sheraton Grand Taipei Hotel

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#59 of 546 Hotels in Taipei
Certificate of Excellence
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Sheraton Grand Taipei Hotel
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1,199 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Grand Taipei Hotel
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Showing 675: English reviews
San Francisco, California
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

Excellent hotel. Great location - proximity to MTR makes it very easy to get around for cheap. Great service - front desk was very curtious and helpful. Turn down service nightly include fruit refreshment, setting out slippers, and laying out floor mats near bed and bathrooms. Sheraton lounge was also wonderful. Hotel is modern and amenities are nice. I do... More 

Helpful?
Thank Jennyfer67
SheratonGrandTaipei, 經理 at Sheraton Grand Taipei Hotel, responded to this review

Dear Jennyfer67, Warm greetings from the Sheraton Grand Taipei Hotel! I would like to extend my most grateful thank you on your valuable feedback. It is the motivation for us to boost efforts to achieve higher and more consistent levels of guest service. I have shared your comment with related department and ensured they are encouraged. Again, thank you very... More 

Hong Kong, China
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Been there for a business trip @Jun2015 for a week. Great location which next to a subway station. Very close to Taipei 101, Expo center, Nangang Exhibition Center, Taipei Station, Xieman Ding within 3 subway stations. Good room view, quiet door way, East Wing and West Wing have 3 lifts. ATM machine within the building for easy cash withdrawal. Good... More 

Review collected in partnership with Windows 10 app

Helpful?
Thank SamSamTo
SheratonGrandTaipei, 經理 at Sheraton Grand Taipei Hotel, responded to this review

Dear SamSamTo, Warmest greetings from Sheraton Grand Taipei Hotel. We would like to thank you for taking your time to send a correspondence to us. Your feedback is certainly valuable in order to improve the level of services offered in our hotel. We are looking forward to welcome you back in the very soon future. Best Regards, Front Office Manager More 

Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 October 2016 via mobile

It is a lovely hotel... I LOVE the breakfast here! They play classical music on the background, it's calm and peaceful and the food it's really good. The bread with cheese inside,a delicious French toast and the typical Asian small dishes make my morning each time I come to Taipei. The rooms are spacious and simply perfect for your stay!... More 

Helpful?
Thank Diana S
SheratonGrandTaipei, 經理 at Sheraton Grand Taipei Hotel, responded to this review

Dear Diana S, Warm greetings from the Sheraton Grand Taipei Hotel! I would like to extend my most grateful thank you on your valuable feedback. It is the motivation for us to boost efforts to achieve higher and more consistent levels of guest service. I have shared your comment with related department and ensured they are encouraged. Again, thank you... More 

Melbourne, Australia
Level Contributor
2,183 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 382 helpful votes
Reviewed 19 October 2016

Many hotels these days claim to be 'international standard' -- not all are. The Sheration Grande has been around for a while, but it's still a great hotel. The service is top notch and the hotel has several fine eateries The rooms are comfortable -- no nasty cigarette odours.Breafast is good value for money. Englidsh is not the first langjuage... More 

Helpful?
1 Thank Jeffry B
SheratonGrandTaipei, 經理 at Sheraton Grand Taipei Hotel, responded to this review

Dear Jeffry B, Warmest greetings from Sheraton Grand Taipei Hotel. We would like to thank you for taking your time to send a correspondence to us. Your feedback is certainly valuable in order to improve the level of services offered in our hotel. We are looking forward to welcome you back in the very soon future. Best Regards, Front Office... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 October 2016 via mobile

This property is very good in terms of staff treatment and facilities. At the same time I don't find the rooms to be worth for money as they are really expensive. One can find better places half the price in Taipei with spacious rooms and service. We pay more for the brand name and less we get.

Helpful?
Thank Emayavaramban S
SheratonGrandTaipei, 經理 at Sheraton Grand Taipei Hotel, responded to this review

Dear Emayavaramban S, Warmest greetings from Sheraton Grand Taipei Hotel. We would like to thank you for taking your time to send a correspondence to us. Your feedback is certainly valuable in order to improve the level of services offered in our hotel. We are looking forward to welcome you back in the very soon future. Best Regards, Front Office... More 

Macao
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 October 2016

One of our most frequently-stayed hotel in Taipei. It is not new but maintained in reasonably well condition. It looks very different from its modern and hip sister, the W Taipei, but we do think the mild colour tone used in Sheraton Grande is more comfortable. Room size is spacious. There is a rooftop outdoor swimming pool, no fascinating view... More 

Helpful?
Thank eyefromig_
SheratonGrandTaipei, 經理 at Sheraton Grand Taipei Hotel, responded to this review

Dear eyefromig_, Warm greetings from the Sheraton Grand Taipei Hotel! I would like to extend my most grateful thank you on your valuable feedback. It is the motivation for us to boost efforts to achieve higher and more consistent levels of guest service. I have shared your comment with related department and ensured they are encouraged. Again, thank you very... More 

Hyderabad, India
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 October 2016 via mobile

Stayed in the property for two weeks. Room is clean and decent sized. There are a lot of restaurants downstairs and the in room dining options are good. I loved the seafood fried noodles. Staff is very courteous and go the extra mile to help the guests. I wanted to visit a doctor since I was not feeling well after... More 

Helpful?
Thank VSMitra
SheratonGrandTaipei, 經理 at Sheraton Grand Taipei Hotel, responded to this review

Dear VSMitra, Warmest greetings from Sheraton Grande Taipei Hotel. We would like to thank you for taking your time to send a correspondence to us. Your feedback is certainly valuable in order to improve the level of services offered in our hotel. We are looking forward to welcome you back in the very soon future. Best Regards, Front Office Manager More 

DC
Level Contributor
143 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 28 September 2016

I stayed at this hotel by mistake. Thought I had booked the same place I stayed last time in Taipei. Should have checked my TripAdvisor account. The hotel was fine. Check in was easy, lobby is quite lively and the room was small, but comfortable. View out the back side was not very nice. Elevators were available at either end... More 

Helpful?
Thank rbrech
SheratonGrandeTaipei, 經理 at Sheraton Grand Taipei Hotel, responded to this review

Dear rbrech, Warmest greetings from Sheraton Grande Taipei Hotel. We would like to thank you for taking your time to send a correspondence to us. Your feedback is certainly valuable in order to improve the level of services offered in our hotel. We are looking forward to welcome you back in the very soon future. Best Regards, Front Office Manager More 

North Vancouver, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 September 2016

The staff (mostly women) at the club level, and most of e hotel, wear ear pieces and microphones just like the FBI. They use these to quickly communicate guest requests and preferences with each other - resulting in a seamless and very personalized delivery of service. by the time you get to your table, the staff at the reception desk... More 

Helpful?
1 Thank David2116
SheratonGrandeTaipei, 經理 at Sheraton Grand Taipei Hotel, responded to this review

Dear David2116, Warmest greetings from Sheraton Grande Taipei Hotel. We would like to thank you for taking your time to send a correspondence to us. Your feedback is certainly valuable in order to improve the level of services offered in our hotel. We are looking forward to welcome you back in the very soon future. Best Regards, Front Office Manager More 

Singapore, Singapore
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 September 2016 via mobile

I stayed at the Sheraton for 2 nights. Very comfortable stay. Clean quiet room, well equipped. Prompt in-room dining service. Good food, well prepared and tasty. Efficient and friendly service. One suggestion for improvement would be the gym. Quite small, and cramped with limited weight training equipment. A bit of a disappointment, especially since it seems well used and was... More 

Helpful?
Thank Amar K
SheratonGrandeTaipei, 經理 at Sheraton Grand Taipei Hotel, responded to this review

Dear Amar K, Warmest greetings from Sheraton Grand Taipei Hotel. We would like to thank you for taking your time to send a correspondence to us. Your feedback is certainly valuable in order to improve the level of services offered in our hotel. We are looking forward to welcome you back in the very soon future. Best Regards, Front Office... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
The Lounge At Sheraton Grand Taipei Hotel
Cuisines: International, Sushi, Asian, Fusion, Taiwanese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 688 luxuriously appointed rooms and suites offer guests a wide selection of room types. The Executive Floors offer executive travelers all the services and facilities they require. In addition, they have to their own Executive Lounge. For our Starwood Preferred Guests, we offer three exclusive floors. All rooms feature high-speed internet access and in-room safe. Butler service is provided for Director Rooms and above as well as all Executive Floor rooms.. ... more   less 

Additional Information about Sheraton Grand Taipei Hotel

Address: No.12, Section 1, Zhongxiao East Road, Taipei 100, Taiwan
Region: Taiwan > Taipei
Price Range: $269 - $451 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Grand Taipei Hotel 4.5*
Number of rooms: 688
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood APAC, Hotels.com, Travelocity, Expedia, Ctrip TA, Agoda, Odigeo and Priceline so you can book your Sheraton Grand Taipei Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Taipei
Taipei Sheraton
Hotel Style:
#11 Spa Hotel in Taipei
#20 Business Hotel in Taipei
#25 Luxury Hotel in Taipei
#39 Family Hotel in Taipei
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Taipei Hotel staff and other travellers.
8 questions
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Questions? Get answers from Sheraton Grand Taipei Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great View, Great Location, Quiet floor”
 of 5 bubbles SamSamTo, 31 Oct 2016 | Read review
“Club Level is well worth the small extra cost.”
 of 5 bubbles David2116, 25 Sep 2016 | Read review
“Request for SPG member-only floors”
 of 5 bubbles JoelD855, 24 Aug 2016 | Read review
“Stay on upper floors away from elevator”
 of 5 bubbles Eric_QM, 31 Jul 2016 | Read review
“Join the loyalty program.”
 of 5 bubbles Jac299, 12 Jul 2016 | Read review
5 of 5
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