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4.5
#1 of 6 resorts in Kathmandu
Location
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Value
Cleanliness
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Sleep Quality
An exceptional blend of royal and traditional elegance, The Soaltee Kathmandu Nepal’s premier 5 Star hotel is set in lush green 12 acres of landscaped area with a magnificent view of the Himalayas. It’s located in peaceful Tahachal just 8km from the Tribhuvan International Airport and 4km from the city center its finest shopping destinations, cultural attractions, and entertainment options in Kathmandu. Architecturally stunning, authentic Nepali in style the hotel features 285 beautifully appointed heritage & modern rooms, largest casino and spa in the city, wide range of fine dining options including authentic Nepali, Chinese, Indian and Italian with brilliantly designed meeting spaces making it an ideal destination for business, leisure, and all celebrations. The hotel offers access to vast array of services and activities including visit to Pashupatinath Temple, Swoyambhunath Temple, Kathmandu Durbar Square and hiking trips to the mountains, villages and panoramic destinations within the city, when you return from your inspiring adventure sink into your room’s inviting warmth.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Soaltee Kathmandu is a standout for travelers seeking a spotless and serene stay, with its well-maintained rooms and facilities often receiving commendations. While some may find the room decor and casino wanting, the hotel's overall value is celebrated, particularly for its affordable dining and array of services. The ambiance is enhanced by the tranquil gardens and live music, creating a relaxing retreat.
Situated conveniently near the city center, the hotel boasts a tranquil location with lovely gardens and a pool. Guests have lauded the spacious rooms and modern comforts, as well as the exemplary service, which includes thoughtful touches like birthday surprises.
Location
Convenient
Atmosphere
Soothing
Rooms
Comfortable
Value
Affordable
Cleanliness
Immaculate
Service
Attentive
Amenities
Opulent
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I had gone to the Soaltee Hotel for family wedding the venue is perfectly set with a sun facing room and exquisite banquet. The hotel knows its hospitality standards we well. The hotel is rated amongst the best 5 star rating and the array of restaurants which can be found is incredible. If you feel like rejuvenating there is a spa and fitness center and a pool. Such an amazing time you all will have and the staff are really friendly.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip:Pool is amazing and the food is great and friendly staff and clean rooms.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from deepa lama, Other at The Soaltee Kathmandu
Responded 5 Mar 2024
Dear Guest, Thank you for choosing our hotel and taking your precious time to write us a review and share your experience with us. We are delighted to receive your appreciation and your kind commendations have been received with much gratitude by all. It gives us immense pleasure to know that hospitality and service have been able to deliver an enjoyable experience for you. In taking great care of our charming 57-year-old hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It is always rewarding to receive such praise regarding our property and team members. I am sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your time. Your positive notes on all aspects are sincerely appreciated. We thank you and look forward to your continued patronage. Warm Regards, Rishi Chopra General Manager
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I stayed here for only one night from the 5th - 6th of March 2020 on a solo trip. Upon arriving, I was warmly welcomed by the receptionist and the duty manager, Tsering. They recognized by IHG status and gave me an upgrade to a newly renovated room which was beautifully done with a mix of local heritage aesthetics and contemporary functions.
After sharing that I have a late flight on the next day, they tried their best to give me a complimentary late check out till 3 pm instead of the usual 2 pm and also made recommendations and what I could consider for my itinerary to best make use of the time in Kathmandu and the hotel.
I decided to add breakfast to the stay and it was an additional 10 USD instead of 12 USD at the restaurant itself. The buffet spread was decent. The cheese variety was good and includes Yak cheese, although the blue cheese could be better and it would be nice if there are condiments placed alongside with the cheese. The live egg station and hot food options are okay too.
I also had a Tenderloin Beef Burger and Mushroom Soup from the room service menu for dinner and it was quite okay. Fries were fine and they even served bread with butter along with the dishes.
The hotel uses a gym that is part of a fitness club, which can get very crowded in the morning. There is also no covered walkway between the fitness club & spa and the hotel which could be an issue during rainy weather. The hotel is relatively quiet due to its location in Soaltee. It is quite a distance away from the popular Thamel or Durbar Square in Kathmandu. It is about 500 NPR for a taxi ride but it is also walkable : roughly 30 minutes on a leisurely stroll which cuts through some quiet neighbourhoods or a market near the river. In early March, the weather's not too hot to walk back and forth the hotel.
After check out, the staff were helpful to keep my luggage and even a cheese that I bought in the chiller. Tsering, the duty manager from the day before was also very helpful and getting coffee and food orders when I decided to spend the time at the bar area to do some work instead.
This is also the Covid-19 period, I think for improvements, the hotel could implement further precautionary measures during this period with more hand sanitizers around the hotel and temperature checks at the entrances. Other that that, overall, it was a good stay and the service was the best part of it.
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Date of stay: March 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from UpaulMajumdar, General Manager at The Soaltee Kathmandu
Responded 17 Mar 2020
Dear Guest, Thank you for such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote, we will be sure to pass your kind words along to our colleagues. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. I really appreciate your valuable feedback, please be assured that we have taken your feedback very seriously and will ensure to deliver even better experience next time. Once again thank you for your kind words and we look forward to seeing you again. Sincerely, Upaul Majumdar General Manager
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I was on a official visit to Kathmandu and it was my first visit too in Nepal, I stayed at The Soaltee Kathmandu from 08th to 12th March 2022. As I was on a short visit and lot of works to complete, I left with no option but enjoying my hotel stay. This hotel was recommended by my host in Nepal as the best hotel in town. The location of the hotel is so peaceful it’s just a few meters away from the buzy roads, the old red stone buildings,swimming pool with a fountain and the vast green garden areas are stunning, I enjoyed my morning coffee with this amazing view from my room 436. Staff from housekeeping,security, reception and all the Restsurant staff are exceptionally good and very attentive. The gym facilities at tranquility spa building gives a best view during the workout, jacuzzi and sauna steam rooms at first floor need little more attention.
It is worth to mention the service of F&B Supervisor Ms.Anu Napit she always been so polite with her warm welcoming personality and always on toe for assist her guests with all the possible manner and also the other restaurant staff equally helpful. Housekeeping lady Ms.Ganga too so helpful always greets and never failed to ask is everything ok in your room? need anything else ?Breakfast buffet is another best you can get at Soaltee, lots of food varieties and fruits and the taste is so good.
In my opinion the success of Soaltee is no wonder but it’s staff the best asset it has, Overall my stay with Soaltee was given me some best memories for that I really wanted to thank all the staff at Soaltee and it’s management, I highly recommend this hotel for anyone visiting Kathmandu who want to rest in a calm and quite atmosphere.
#lovesoaltee #lovenepal
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Date of stay: March 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Soaltee Kathmandu, General Manager at The Soaltee Kathmandu
Responded 13 Mar 2022
Dear Guest, Greetings from The Soaltee Kathmandu! Thank you so much for taking the time to write us a review on TripAdvisor. We are thrilled that you loved your entire experience with us. As rightly pointed, we are located few meters away from the bustling city in a peaceful perimeter allowing guests to enjoy calm and quite atmosphere. We appreciate you acknowledging the hotel, staffs, food and the services provided in detail, please be sure we have taken your feedback seriously and we will implement changes regarding first floor of Tranquility Spa. We take great pride in our staff, they are the jewels of the hotel and your recognition indicates that we are on the right track. I will personally share your kind words of compliments with Ms. Anu, Ms. Ganga and the entire Soaltee family for their commendable work. Once again thank you for the positive comments, I am sure our entire hotel staff enjoyed catering to your needs as much as your enjoyed your stay and we look forward to welcoming you back soon. Sincerely, Vijay Nanmaran S General Manager
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So i happened to visit for work the said hotel and i cannot stop to admire how beautiful the property is and how humble the staff is. Upon arriving all staff-Bell boy, Valet, Housekeeping to guest relations welcome you with a warm smile and humble Namaste. You will experience this as many times as you come across them. The great ambience is followed by impeccable in - room dining. All the food served is authentic to taste and served keeping all the hygiene measures in mind. There is always a lot of movement of guests as the hotel do host functions/meetings however, it wouldn't bother one in any way other than the pretty decorations you might see around. Hotel has a wonderful spa on site offering Reflexology and Ayurvedic massages that would be very easy on your pocket. There is a souvenir shop too on site and couple of em outside the main gate of the hotel towards the left. Despite the fact the hotel has so much to offer it is very affordable and would make a great place to stay for work or leisure with family, friends or for an individual. A trip worth splurging in. I would like to extend special thanks to guest relations staff- Ms. Anjali and Mr. Ramesh Silwal who made our stay worthwhile with their absolute immaculate hospitality ethics. Choose Soaltee without any doubts for a nice and comfortable stay.
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Date of stay: March 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Soaltee Kathmandu, General Manager at The Soaltee Kathmandu
Responded 12 Mar 2022
Dear Guest, Greetings from The Soaltee Kathmandu! Thank you so much for taking your time to write us a review. We highly appreciate your detailed feedback of staff, facilities, food, spa, ambience and an overall experience you had with us. Our aim is to make sure each and every guest feels welcomed and cared for. We take great pride in our staff and your recognition indicates that we are on the right track. I will share your kind words of compliments with the entire Soaltee Family. As rightly pointed, we serve food authentic to taste and as a HACCP certified brand, we take great care in maintaining the hygiene standard to the highest level possible. Once again thank you for the positive comments, and we look forward to welcoming you back very soon. Sincerely, Vijay Nanmaran S General Manager
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Over the years, I have stayed in majority of top hotels in Kathmandu and used their facilities for meetings and seminars on numerous occasions. Amongst all, I have found Soaltee Crowne Plaza Hotel Kathmandu to be the best by some margin. It’s accommodation and property amenities are first class. The rooms are spacious with high quality furnishings and traditional local decorations; and food served is always exquisite (24/7). Cleanliness and hygiene is spot on. Above all, the staffs are very professional and are always ready to provide extra support. The hospitality is faultless and always makes me feel at home. I have found the hotel compliant to all COVID-19 safety protocols and measures which provided me with confidence during my numerous visits over the last few months. I am glad that the hotel of such high standard is located in Kathmandu.
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Date of stay: August 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Soaltee Kathmandu Kathmandu, Owner at The Soaltee Kathmandu
Responded 11 Aug 2021
Dear Guest, Thank you for such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote, we will be sure to pass your kind words along to our colleagues. We are pleased to inform you that the Hotel has re-branded as The Soaltee Kathmandu from May 15th 2021 onwards. We are excited to embark on this new chapter in our journey and look forward to enhancing our legacy by continuing to elevate our products and services to exceed guest expectations with the commitment to practice all the international norms and standards. Once again thank you for your positive feedback and we look forward to welcoming you back to The Soaltee Kathmandu in near future. Sincerely, Vijay Nanmaran S General Manager
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Amazing experience given by the team Soaltee during our stay.
Almost everyone in the team is ready to go deliver experience of luxury. Special mention to Sampada, Aishing, Sabina, Anjali, Anita, Prativa, Dinesh of FO team lead by Deepak. The helpful nature of everyone has made the stay comfortable.
Restaurant service team lead by Mahadev has made all efforts to provide wonderful dining experience. Thanks to Chef n his team for making delectable food.
Well appointed rooms, hygienic n secure atmosphere added to the overall comfort and safety, especially during these challenging times.
KEEP IT UP.. 👍🏻👍🏻
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Date of stay: December 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Soaltee Kathmandu Kathmandu, Owner at The Soaltee Kathmandu
Responded 7 Jan 2022
Dear Guest, Thank you for choosing our hotel, and for taking the time to write a review. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I am very pleased to hear that you enjoyed your stay as well as the restaurant experience, and we look forward to welcoming you back to our hotel in future. Once again thank you for the positive comments, I am sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Sincerely, Vijay Nanmaran General Manager
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I visited recently this hotel and being a regular customer to this hotel always . it's 20 minutes ride from airport. Location is quite nice. Groceries, pharmacy everything nearby. Has gym, sauna , pool, saloon, open bar , authentic Chinese restaurant inside the property , casino ... and many more!! I would like to appreciate Staff from reception Mrs. SHARMILA , room service department Mr. DAVINDRA who showed a great positive attitude and showed Best customer service. Sharmila helped me to change my room according to my personal need, Ms Monica recommended me food and beverage pairing which i highly appreciate . Thanks for such an amazing stay as always. 10 star 🌟 always!!
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Date of stay: April 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Soaltee Kathmandu, Owner at The Soaltee Kathmandu
Responded 26 Apr 2022
Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I am very pleased to hear that our staff made your stay pleasant, we will be sure to pass your kind words along to our colleagues Ms, Sharmila, Ms Monica and Mr. Davindra Once again thank you for the positive comments, I am sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Sincerely, Vijay Nanmaran General Manager
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As part of an airline industry I've stayed in numerous hotels in all continents, the entire soaltee family indefinitely outshines all and truly live up to the Nepalese belief of "Atithi Devo Bhawo" which literally translates to guest is God. From the moment of arriving at the front porch the security personnel on duty is always ready to assist, to seamless check in with Ms. Sabina, to housekeeping service, every personnel you meet greets you with such warmth and always go above and beyond to assist with any query you may have. Soaltee employees top warm, caring hospitality in comparison to any other hotels.
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Date of stay: April 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Soaltee Kathmandu, Owner at The Soaltee Kathmandu
Responded 26 Apr 2022
Dear Guest, Thank you for such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote, we will be sure to pass your kind words along to our colleagues and specially to Ms. Sabina. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We use feedback, such as yours, to continuously make changes at our hotel to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing The Soaltee Kathmandu and we look forward to welcoming you back soon. Sincerely, Vijay Nanmaran S General Manager
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We really enjoyed our mini staycation there. Me and my family had the best time in this hotel. Our room was great, has everything you need very spacious and perfect for family. The bed was very comfy. What i like the most also is the hygiene and how they are taking care of every little detail from the moment you enter the hotel. Mr deepak Pandey and his team had been exceptionally helpful during our stay and they went beyond their call of duty to accommodate our needs during the stay . Always smiling and checking on you. The foods is so good and tasty. I really loved the whole experience there.
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Date of stay: June 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Soaltee Kathmandu Kathmandu, Owner at The Soaltee Kathmandu
Responded 15 Aug 2021
Dear Guest, Thank you for taking the time to tell us about your experience at The Soaltee Kathmandu. Your feedback is extremely valuable to us and I am pleased to hear you enjoyed your stay. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We use feedback, such as yours, to continuously make changes at our hotel to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing The Soaltee Kathmandu and we look forward to welcoming you back soon. Sincerely, Vijay Nanmaran General Manager
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We throughly enjoyed our stay here,The hotel’s room service was really great. “Garden terrace Restaurant “ was exceptional along with the best hosts and server.The food there was fresh, top notch and properly prepared and a great value for the price. We highly recommend it. Our very special thanks to Mr.Srijan Sharma and Aising ji for taking good care of everything. Wonderful service,will be back again.
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Date of stay: March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nikhil Chandra, Owner at The Soaltee Kathmandu
Responded 9 Mar 2021
Dear Guest, Thank you for such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote, we will be sure to pass your kind words along to our colleagues. Customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. During your next visit with us, please do try out our Chinese specialty restaurant Bao Xuan, which is open for dinner every Friday and Saturday. Once again thank you for your kind words and we look forward to seeing you again soon. Sincerely, Nikhil Chandra General Manager
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