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#21 of 388 hotels in Kathmandu
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Situated in the heart of the bustling capital, Aloft Kathmandu Thamel will appeal to guests looking to unwind, explore, and experience the true essence of Nepal. Thamel is considered the tourist heaven, just minutes away from UNESCO heritage sites it truly is an epicenter of entertainment & glamour blending local and global experience.
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Aloft Kathmandu Thamel garners high praise for its exceptional service, with guests often highlighting the staff's professionalism and warmth. The hotel stands out for its cleanliness, with many visitors commending the well-kept rooms and facilities. While the rooms are lauded for their comfort and amenities, some guests mention noise concerns but still appreciate the stunning views.
The hotel's location in the heart of Thamel is celebrated for its easy access to local attractions, and the amenities, including a well-equipped gym and lavish breakfast buffet, are popular with travelers. Despite occasional remarks on costly extras, the hotel is generally considered to offer good value.
Location
Convenient
Atmosphere
Lively
Rooms
Comfortable
Value
Reasonable
Cleanliness
Meticulous
Service
Professional
Amenities
Comprehensive
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I stayed at the Aloft, Kathmandu during a recent visit. I was staying there with my family, and it was a very pleasant stay. The reasons we chose the hotel were that the location was great, the indoor pool allowed us to use it even in the winter and the rooms looked brand new. Upon arrival, we were taken to the lobby, where the reception desk seemed very small, but we were quickly shown to our room. The room was perfect as such, the views were great and the bedding was perfect. The only drawback was that the bathroom door wouldn't unlock easily (got locked in twice) and after one showers, the water easily spreads everywhere on the floor. But truthfully, these are easily fixable problems. The breakfast menu was really good. The omlette in particular was excellent and we really enjoyed breakfast every morning. The location of the hotel was absolutely perfect. Everything is a short drive or walk away. The staff was super friendly and ready to help. In my eyes, there is only one drawback at this hotel. The hotel really needs to tie up with a proper taxi agency and provide cars upon request. We found the back and forth a bit too much with the concierge desk. It left me irritated. I understand that hotel taxis are expensive and thus not apt for every customer, but we just expect a brand like Aloft to have taxis available with them at all times. All in all, it was a great stay, we really enjoyed the hotel and it's facilities and the staff was absolutely top notch. If I ever go back to Kathmandu, I'd only want to stay at Aloft, Thamel again.
P.S. - The mask discipline of the hotel staff is absolutely perfect. Not once did I spot a staff member with their mask off.
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Date of stay: February 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vikram Singh, General Manager at Aloft Kathmandu Thamel
Responded 1 Mar 2022
Dear NRM Firstly thank you taking the time out to write such a honest and detailed review ! Namaste and we are thrilled to read your feedback including the grey areas which we shall definitely have improvements done on priority Your recognition of the team is motivating and making you have an memorable experience in the hotel. As rightly pointed we are in the periphery of Thamel and our rooms start from the 7th floor so each one has has amazing view of the city, all major sights and sounds very nearly located to us including the Chhaya Center with Retail, F&B , QFX and other options We are trying to work with the Taxi Association to get an uninterrupted supply of taxis for our clients, which is not prevailing in Kathmandu unfortunately yet We hope you choose to create more memories during your next stay with us, whenever your travels bring you back to Aloft Kathmandu Thamel Sincerely, Vikram Singh
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Me and my partner booked a room at Aloft without much expectation as our 31st evening plan was last minute and Aloft was located at the perfect location. We booked a normal deluxe room which was on offer at that time and it included breakfast as usual.
Check in was really smooth and staff at the reception were friendly and helpful. Once I checked in to my room I was really surprised with the amenities and attention to detail. Since we both worked at 5 star hotel in Melbourne for past 7 years We are usually not easily impressed but Aloft was 10/10 in terms of Service, cleanliness, location and amenities and is of international standard.
We would highly recommend Aloft for anyone planning to visit Nepal or even if you are looking for staycation☺️
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Date of stay: December 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vikram Singh, General Manager at Aloft Kathmandu Thamel
Responded 19 Jan 2021
Dear Wizcya Namaste from your Hospitality choice in Kathmandu , we were really elated to read your review and so glad we could also make your ringing in the New Year during these strange times - Memorable One Thank you for highlighting the Hotel Product, People and Process especially as Hospitality Professionals and we take great pride in the Covid 19 Safety Protocols at the property, since we have always remained open through this Pandemic and shall remain open the Process and Protocols having been evolving to comply with the Marriott International We Care Program including certification of all our associates and contactless processes We do hope to see you again in Aloft Kathmandu Thamel whenever you are in Kathmandu and once again we are thrilled at making your stay a memorable one Regards Vikram Singh
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I stayed in this hotel on business trip but because of some local laws of Lockdown I had to stay for more than a week. The hotel is taking good precautions for Covid. Sanitzers are kept at every possible place in hotel and staff is adhering covid guidelines.I felt this as Covid safe hotel. During my stay I found most caring and consistent staff ever seen. Anywhere you go in hotel they make you feel like a family. The rooms are well cleaned and housekeeping staff surprises you with towel arts and personalized notes. Food is good and most importantly the chef's are innovative and cooks personalized dishes for you.
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Date of stay: July 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vikram Singh, General Manager at Aloft Kathmandu Thamel
Responded 28 July 2021
Dear Dhirender, Thank you for your appreciation and week long extended stay with us, bringing a smile on our guests faces is something we love especially in these times, the whole team is chuffed to hear the same, we pride ourselves on our overall deliverables and are also glad to get acknowledged on the team especially in Housekeeping and Culinary We are, as rightly pointed out we have an amazing team who ensure Processes, Systems for the safety of our guests, glad to get acknowledged on Cleanliness per Marriott International & CDC Guidelines We hope you choose to create more memories during your next stay with us, whenever your travels bring you back to Aloft Kathmandu Thamel Sincerely, Vikram Singh
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I loved this hotel. The location in Thamel was very convenient for access to the local travel agents,to the shopping, and the sights. The food was really enjoyable and delicious. I ate my three daily meals there and I loved their wine selection, the rooms were clean, spacious and modern,the bed was wonderful for naps and the much needed deep sleep, but above and beyond all else it was the staff. From the front door coming in out of the chaotic Thamel precinct, to the people at the check in desk, especially the manager who really went out of his way to make sure I had a valid and confirmed booking at Tiger Mountain Lodge in Pokhara, to the chef who mixed with the patrons to make sure all was up to their needs, to the excellent laundry service I really cannot say enough about this hotel. I had the name of the service desk manager but I have misplaced it so if per chance he reads this note I again give you my very sincere commendation for how you helped me during my time at your hotel. In fact I felt so secure and content here that I really had to push myself to leave. Everything just came together so well.
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Date of stay: December 2019
Cleanliness
Service
Sleep Quality
Room Tip:any room should do as they all have views of interest
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from VikramSinghAKT, General Manager at Aloft Kathmandu Thamel
Responded 13 Jan 2020
Dear Alone Together, Namaste from Aloft Kathmandu Thamel ! Thank you for your appreciation and stay with us, the whole team is chuffed to hear the same, we pride ourselves on our overall deliverables and great to get acknowledged on our team making sure they could assist in Interacting with you and then assist in planning and executing your plans with us and elsewhere We are, as rightly pointed out a FLS oriented property and comply to applicable Marriott Standards Globally Our rooms start from the 7th Floor , so each one has an amazing view and we are located in the Chhaya Complex and having lots of Shopping and Entertainment Options We hope you choose to create more memories during your next stay with us, whenever your travels bring you back to Aloft Kathmandu Thamel Sincerely, Vikram Singh
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Bear in mind Aloft is a Marriott Hotels brand and is therefore somewhat cookie-cutter and soulless but they do a decent job of making it un-stuffy and welcoming. On the plus side it means staff are well trained and facilities are on point. This specific hotel is relatively new and therefore in good condition. Staff are welcoming and friendly. Of note is the generous distribution of hand sanitizing stations - every counter, every table, even inside the lifts (so you can sanitize after pressing the buttons.
Breakfast spread has a generous variety of Eastern and Western items and is good quality. Rooms are clean and spacious with plenty of amenities including a large screen TV and an ironing board with iron. The bed is super comfortable with high quality linen. Housekeeping staff is brilliant, special shout out to Radhika on the 6th floor for her towel sculptures!
Location at the heart of Thamel is of course perfect for tourists and shoppers. Hotel itself is attached to a brand new and modern shopping mall which is not yet fully occupied but has bars, eateries and perhaps most important to foreign guests, a NCELL kiosk to buy or recharge a local sim card. Beyond is Thamel proper, plenty of dining and shopping options and vendors are broadly good natured and open to bargaining a bit. Don't be too tough on them though, Nepal was closed for almost 3 years and many businesses have barely survived so your dollars/pounds/euros are sorely needed.
To die for feature: The views, especially North facing from higher floors.
Bit puzzling: The pool is indoors and therefore dark and the whole place smells strongly of chlorine. Not at all inviting. Puzzling because its on the top floor and could easily have been open air.
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Date of stay: April 2022
Value
Cleanliness
Service
Room Tip:Higher floor, North facing.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vikram Singh, General Manager at Aloft Kathmandu Thamel
Responded 16 Apr 2022
Dear Dyonysios, Thank you for taking out the time to give us a 5/5 Detailed Review Yes one of our main features as highlighted in your experience is all our rooms start from the 7th floor , they all give you great views of the this beautiful City ! Thank you also for appreciating the Team, i am chuffed to know that my colleague Ms Radhika made your stay memorable with us ! We hope you choose to create more memories during your next stay with us, whenever your travels bring you back to Aloft Kathmandu Thamel Sincerely, Vikram Singh
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This was my second time staying at this gem of a property. We were very skeptical considering the current pandemic, but we felt more safe at Aloft than at home. From the moment we stepped inside the premises, they made sure to adapt all safety measures from sanitizing our shoes and luggage to temperature check and contactless check in. Overall, It was a perfect staycation and an escape from the mundanity. Also, I would like to add that they have the most amazing pillows and we had the best sleep. Thank you Aloft!
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Date of stay: August 2020
Rooms
Location
Service
Room Tip:Higher floors facing the South West for the best Sunset views
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vikram Singh, General Manager at Aloft Kathmandu Thamel
Responded 31 Aug 2020
Dear Lumanti Namaste from your Hospitality choice in Kathmandu , we were really elated to read your review and so glad we could also make your second stay during these strange times - Memorable One Thank you for highlighting the Hotel Product, People and Process during the new Normal and we take great pride in the Covid 19 Safety Protocols at the property, since we have always remained open through this Pandemic and shall remain open the Process and Protocols having been evolving to comply with the Marriott International We Care Program including certification of all our associates and contactless processes We do hope to see you again in Aloft Kathmandu Thamel whenever you are in Kathmandu and once again we are thrilled at making your stay a memorable one Regards Vikram Singh
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I applaud General Manager Vikram and the entire team for running one of the best hotels I have ever stayed in. They are warm and welcoming and oblige all needs and requirements. The facilities are great, the hotel is sparkling and everyone from reception to the bartenders provide service with a smile and a serious willingness to make every guest feel special.
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Date of stay: November 2019
Rooms
Location
Service
Room Tip:We were upgraded to room 511 with an amazing view of the city.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from VikramSinghAKT, General Manager at Aloft Kathmandu Thamel
Responded 12 Jan 2020
Dear David, Thank you for choosing Aloft Kathmandu Thamel as your preferred stay option and we are thrilled to get acknowledged on the team for their professional and pleasant conduct including the General Manager We try and keep the Sprits of our Guests High ! We hope you choose to create more memories during your next stay with us, whenever your travels bring you back to Aloft Kathmandu Thamel Sincerely, Vikram Singh
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Came to Aloft for a one night stay after trekking and were overall disappointed. Some of the positives - everything was clean, staff was friendly, and it was in a great location!
We had room 526 and upon walking in it was dreadfully hot. We thought that it was because nobody had stayed in the room for the past few days, but after being in it for an hour we realized the AC was malfunctioning. It would turn on, then turn off 30 seconds later, so after returning from dinner we called the front desk to fix it. After the repair man came, it worked for about one hour (long enough for us to fall asleep) but then quit working for the remainder of the night. My wife and I both woke up sweating in the middle of the night and struggled to sleep from 12am-6am. It got so warm in the room that we opened the door to the hallway in the morning to get some cooler air as we were getting ready.
Upon checking out we told the front desk about the problem again so that they could get this resolved for future guests. Overall we were disappointed with Aloft because of the lack AC in the room leading to it being too hot. If you get room 526 over the next few weeks I would suggest asking for a room change, unless you like your room between 23-25 Celsius.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from VikramSinghAKT, General Manager at Aloft Kathmandu Thamel
Responded 12 Feb 2020
Dear Jamie, Thank you for taking the time to share your recent experience with us. Whether you were traveling to Kathmandu for business or pleasure we thank you for choosing us as your preferred option for Stay , Thank you for feedback on Cleanliness and Staff Providing the highest level of hospitality is always our number one priority and hearing we have fallen below that standard for Room 526 in the Air Conditioning and the servicing therein is something we will address immediately. We have sent an separate email of this subject and look forward to hearing from you Thank you again for taking the time to share your feedback with us. Sincerely, Vikram Singh
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My spouse and I have had the privilege of staying at the Aloft in Thamel on two recent occasions now. We found the convenience to restaurants and entertainment in Thamel makes the Aloft an ideal choice.
The rooms are as comfortable and clean as anyone should expect from a Marriott property. While comfort and location are important, the reason why we will be returning next month is that the service is simply as top notch as any five star hotel or resort we've ever visited. The staff are very well trained, tremendously prompt and thorough in addressing any request you may have. It's a minor detail, but in my most recent visit I was surprised to see they still remembered my name, despite having only stayed overnight a couple months earlier. I want to give particular kudos to Unami, an attendant who graciously went above and beyond in his service on both stays.
For a budget/mid-range hotel, the Aloft surely does feel like hidden value for the price. I'm looking forward to my next stay in a matter of weeks. And for anyone coming to Kathmandu for a few nights of tourism and looking to stay somewhere central, I highly recommend this hotel.
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Date of stay: March 2022
Value
Rooms
Service
Room Tip:Great views on the upper floors; request to stay on the north or west side for a quieter room...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vikram Singh, General Manager at Aloft Kathmandu Thamel
Responded 20 Mar 2022
Dear Nicholas Thank you for your amazing review including your repeat stay with us and since all our rooms start from the 7th floor , they all give you great views of the this beautiful City ! Thank you also for appreciating the Team here and yes we try and ensure YOU are a NAME not a ROOM NUMBER for us as far as possible for a 167 keys property , i am chuffed to know that my colleague Sunami made your stay memorable with us ! We hope you choose to create more memories during your next stay with us, whenever your travels bring you back to Aloft Kathmandu Thamel Sincerely, Vikram Singh
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Just spent 8 nights in the Aloft as a last minute booking because Nepal went into complete lockdown due to Covid-19 and the airport closed . First impressions were amazing, everything is so clean and new compared to the oldness of the city outside. The staff were all great, all very friendly, well dressed and extremely polite, a true credit to the hotel. The restaurant was very clean and the food was amazing. At breakfast, the chefs would cook whatever eggs you would like and deliver them to your table, nothing was too much trouble. The rooms, like the rest of the hotel, were clean, spacious and modern. On the top floor is a well equipped gym which overlooks an indoor swimming pool. All the staff were amazing, they made our stay very comfortable, would love to go back again.
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Date of stay: April 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from VikramSinghAKT, General Manager at Aloft Kathmandu Thamel
Responded 22 Apr 2020
Dear Brian , Thank you for choosing us as your Stay Option during these Strange Times and we are glad that you lot are safely back in the UK after being Stranded in Nepal post your Successful Mount Everest Climb We are thrilled to get acknowledged on the team for their professional and pleasant conduct, as well as the cleaning services The Team especially at the WXYZ Bar is missing you guys and keeping your Sprits High ! We hope you choose to create more memories during your next stay with us, whenever your travels bring you back to Aloft Kathmandu Thamel Stay Safe , Vikram
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Yes, but you have to arrange for one thru the hotel, I think it’s USD 10, per trip. If it is your first time there and it is a late flight, u may want to book transport. Otherwise, u can download InDrive app (similar to Uber or grab)… it’s about usd 4, however, your luggage’s may not fit the car (their cars tend to be smaller than usual).
Hope u enjoy your trip.
I did not see any rooms with balconies, but if you are familiar with Kathmandu the air quality is horrible. I also typically leave a window open in my hotel room, where possible, but would not do so in Kathmandu because of the smog. I hope this helps.
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ALOFT KATHMANDU THAMEL (AU$168) - 2024 Prices & Reviews (Nepal) - Photos of Hotel - Tripadvisor
Frequently Asked Questions about Aloft Kathmandu Thamel
Which popular attractions are close to Aloft Kathmandu Thamel?
Nearby attractions include Green Valley Nepal Treks & Research Hub P Ltd (0.3 km), Himalayas On Foot - Day Tours (0.4 km), and S.k. Handicrafts Export (0.3 km).
