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InterContinental Lusaka

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InterContinental Lusaka
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371 Reviews from our TripAdvisor Community

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Showing 350: English reviews
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Africa
Reviewed 4 days ago NEW

My organization had a high level meeting at Intercontinental. The conference hall was well arranged and we enjoyed the tea breaks which were plenty to go round. The staff were very helpful and quick to respond when we called on them.

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Helpful?
Thank Tash27
Lucy M, Assistant Quality Manager at InterContinental Lusaka, responded to this review

Dear Tash 27, Thank you for your 5 star rating of your recent stay with us! We are so pleased to read that you were happy with our conference & banqueting facilities! Thank you so much for giving special mention of the helpful and quick service you received from our Team as such comments really encourage our colleagues to aim...

Reviewed 1 week ago NEWvia mobile

A very high quality hotel but could be better. My room was comfortable. My view was of a sort of dirt car park which wasn't the nicest thing to look at. If it was on the other side that would have been nicer with a view of the pool and garden area. Gardens surrounding the whole hotel would be nice....

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Helpful?
Thank RobJGreen
Brussels, Belgium
Reviewed 1 week ago via mobile

Big authentic hotel with very friendly staff. It's my second stay here and I will certainly come back. The rooms are large and have a nice bathroom with bath. Every day you receive 2 fresh bottels of water. The breakfast is amasing and has everything that you can imagine: soy milk, gluten free bread, muesli, fresh juices, fresh fruit, english...

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Helpful?
Thank Maite D
Lucy M, Assistant Quality Manager at InterContinental Lusaka, responded to this review

Dear IoNina, Thank you for choosing InterContinental Lusaka and for taking the time to post your review! We are so happy to read that you enjoyed your recent stay with us! Thank you so much for giving special mention of the friendly service you received from our Team, our breakfast served in our Savannah Restaurant and our guest room facilities!...

Reviewed 3 weeks ago

Greatly located in the ambassade quarters, the Intercontinental has seen its 'hay-days'. It is still a good value for money hotel, if you can arrange the local RACK rate. The gardens are great with pool and a very busy gym. The bbq is a great alternative to a way too boring room service menu, that I'm recommending you stay ou...

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Helpful?
Thank Martin R
Lucy M, Assistant Quality Manager at InterContinental Lusaka, responded to this review

Dear Martin R, Thank you for choosing InterContinental Lusaka! We are so pleased to read that you were happy with our location, hotel facilities and Savannah Restaurant Grill. Thank you again for choosing InterContinental Lusaka and for taking the time to post your review! We hope to welcome you back soon! Lucy Mwananshiku Assistant Quality Manager

Reviewed 4 weeks ago

I had dinner with my wife in the Rosso on a recent Friday evening and the taste of the great Italian food from there is still lingering in my mouth. We both enjoyed our starters before we dug in into the main course. My steak was very tender and done just the way I like it and my wife also...

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Helpful?
Thank Changwe K
Lucy M, Assistant Quality Manager at InterContinental Lusaka, responded to this review

Dear Changwe K, Thank you for your 5 star rating of your recent stay with us! We are absolutely delighted to hear of the professional and friendly service you received from our Team during your stay! Thank you so much for giving special mention of this as such comments really encourages our Team to aim higher in our services to...

Leeds, United Kingdom
Reviewed 19 February 2017 via mobile

Stayed with my small family and we well very well looked after. Friendly and very helpful staff. Room well cleaned every day and a daily newspaper brought to the door stem, in its own special bag! The resturant offers a wide variety of cooked hot and cold foods. You will also be treated to a friendly and efficient service. Everyone...

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Helpful?
1Thank Mumamba
Lucy M, Assistant Quality Manager at InterContinental Lusaka, responded to this review

Dear Mumamba, Thank you for your 5 star rating of your recent stay with us! We are absolutely delighted to hear that you were well looked after by our Team during your recent stay with us! Thank you so much for giving special mention of the service you experienced as such comments really motivate our Team to aim higher in...

Reviewed 18 February 2017 via mobile

My first 4 days were in the Club rooms on the 7th floor with its own lounge which was very good. Room spacious, well appointed and lounge facilities very good including "happy hour" which was well received after full days of meetings. Due to overbooking had to move to normal room for two nights. Certainly not as good as club...

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Helpful?
Thank Paul H
Lucy M, Assistant Quality Manager at InterContinental Lusaka, responded to this review

Dear Paul H, Thank you for choosing Intercontinental Lusaka! We are pleased to read that you had an overall enjoyable stay! However, may I take this opportunity to apologize for the inconvenience caused to you of having to change guest rooms during your stay due to the high profile delegation we were hosting in which they were required your guest...

Orange County, CA
Reviewed 17 February 2017 via mobile

Nice hotel in leafy area of Lusaka. Efficient and friendly check in. Nice pool area and one of the better hotel gyms I've encountered in all my travels - and I travel a lot. Stayed one night two separate times at each end of business trip to northern Zambia.

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Helpful?
Thank Gaucho83
Lucy M, Assistant Quality Manager at InterContinental Lusaka, responded to this review

Dear Gaucho83, Thank you for choosing Intercontinental Lusaka! We are pleased to read that you were happy with the Hotel and that you were able to enjoy our Health Club facilities during your stay! Thank you again for choosing intercontinental Lusaka and for taking the time to post your review! We hope to welcome you back soon! Kind regards, Lucy...

Reviewed 14 February 2017 via mobile

Lusaka is a town compared to Nairobi or Lagos. The ride from the airport to the hotel is pretty convenient. Arranged hotel pick up went all well. At checking my IHG membership has not been present. However, front office manager stepped in. Nice, though a bit tired room. Dinner at Savannah bar was good with great service. Gym might need...

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Helpful?
Thank Frank H
Lucy M, Assistant Quality Manager at InterContinental Lusaka, responded to this review

Dear Frank H, We are so pleased to read that you had an overall pleasant stay with us! Thank you so much for giving special mention of the great service you received from our Team during your stay! Thank you again for choosing InterContinental Lusaka and for taking the time to post your review. We hope to welcome you back...

Johannesburg, South Africa
Reviewed 12 January 2017

Rooms are average. Front office and housekeeping staff are very friendly and helpful. Restaurant area needs some refurbishment, otherwise food is acceptable. Lovely pool area. Great message spa with good therapists.

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Helpful?
Thank AnitaMunetsi
Lucy M, Assistant Quality Manager at InterContinental Lusaka, responded to this review

Dear AnitaMunetsi, Thank you for taking the time to post your review! We are absolutely thrilled to hear that you liked our pool area as well as our health club facilities during your stay! Thank you again for giving special mention of the excellent service you received from our Front Office Team and Housekeeping Team, as such comments really motivate...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
InterContinental Lusaka is the preferred destination for businesspeople as well as those who want a leisurely escape. Embassies and government buildings are just across the street and the main shopping and commercial districts are within a 10-minute drive. Of interest are the Lusaka Museum, Kabwata Cultural Village and Mundawanga Botanical Gardens. ... more   less 

Additional Information about InterContinental Lusaka

Address: Haile Selassie Avenue | Po Box 32201, Lusaka 10100, Zambia
Region: Zambia > Lusaka Province > Lusaka
Price Range: $208 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Lusaka 4.5*
Number of rooms: 224
Reservation Options:
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Also Known As:
Intercontinental Hotels Lusaka Hotel Lusaka
Inter Continental Hotel Lusaka
Lusaka Inter-Continental
Inter-Continental Lusaka
Hotel Style:
#4 Business Hotel in Lusaka
#5 Luxury Hotel in Lusaka
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Lusaka staff and other travellers.
3 questions
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Questions? Get answers from InterContinental Lusaka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The BBQ is the best value to eat - dont do the Room Service menu...”
 of 5 bubbles martinrL1419YT, 28 Feb 2017 | Read review
“Go for the Club (7th) floor if feasible: costs a little extra but worth it to use the lounge throughout the day.”
 of 5 bubbles briancQ8545SZ, 18 Oct 2016 | Read review
“If visiting Zambia from the northern hemisphere, visit during the dry season (July!)”
 of 5 bubbles johneE5556ZB, 10 Oct 2016 | Read review
“front desk staff will help with specific request”
 of 5 bubbles charlielucky, 27 Sep 2016 | Read review
“Check the room before accepting one. There is sure to be a better room for you in you insist.”
 of 5 bubbles MO782, 26 Jul 2016 | Read review
5 of 5