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Southern Sun Ridgeway

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Traveller (111)
Room & Suite (30)
Dining (14)
Overview
  • Excellent33%
  • Very good51%
  • Average14%
  • Poor1%
  • Terrible1%
Travellers talk about
“weaver birds”(19 reviews)
“baby crocodiles”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Rooms
30 Sep.1 Oct.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (462)
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451 results
Traveller rating
151
222
66
8
4
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Time of year
LanguageEnglish
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151
222
66
8
4
Show reviews that mention
All reviewsweaver birdsbaby crocodilessmall crocodilesmeet and greetthe hotel managerbusiness tripsmall gymenjoyed my stayairport shuttlebusiness hotelother hotelsexcellent hotelreception staffan oasispleasant stayshort stayrooms are clean
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1 - 5 of 451 reviews
Reviewed 4 days ago

Very good, maintain the standards. Please upgrade the room air conditioners to new units. The current ones are noisy and have limited temperature and fan speed control. This would improve the overall comfort.

Review collected in partnership with Tsogo Sun Hotels
Thank bnakati
Reviewed 1 week ago

I thoroughly enjoyed my stay. A very clean and relaxing environment with friendly and warm staff. The service is of a high standard and the meals are delicious and a wide variety to choose from. Tidy rooms with turn down service. I felt most welcome.

Review collected in partnership with Tsogo Sun Hotels
Thank luckyboy2018
Reviewed 2 weeks ago

I am currently in Lusaka for a work assignment and staying at this facility. The experience has been very pleasant and interesting. The facilities at this property has been amazing and top notch with friendly staff. I will be back.

Thank dakcee
Response from Nelson C, Manager at Southern Sun RidgewayResponded 1 week ago

Hi Dakcee Thank you for wonderful feedback. I will share this with my team. May I also thank you for the time taken to review us. you are welcome back at ridgeway on your next trip to Lusaka. Have a good day

Reviewed 3 weeks ago

Hotel was in a central location. rooms were pleasant the reception was good. staff were friendly . Breakfast was great and very wholesome. would certainly recommend this hotel for future stays.and for anyone seeking to stay in a central area with comfortable accomodation.

Thank mendell205
Response from Nelson C, Manager at Southern Sun RidgewayResponded 3 weeks ago

Thanks you for your positive feedback and the time taken to review us and as a team, we appreciate and promise to keep up with this level of standards. looking forward to your next visit to Lusaka. Pleasant day

Reviewed 3 weeks ago

It was okay but could have been more better. As mentioned the reservation was not completed and we were eligible. to tax exempt which we did not get, even though the letter had been sent. that is all i can say.More

Review collected in partnership with Tsogo Sun Hotels
Thank kisan2018
Response from Nelson C, Manager at Southern Sun RidgewayResponded 3 weeks ago

Morning Kisan, Thank you for your time taken to review our services and I regret the mishandling of the tax exemption letter by our front desk staff. I will personally look into this issue so that next time we handle it better or find a...More

View more reviews
About
Description
Conveniently located in Lusaka's business district, close to embassies and government offices and only 27km from the airport. The hotel is set in attractive landscaped gardens and offers business and leisure ...More travellers a welcoming atmosphere, for which Southern Sun is so renowned. The guest rooms are tastefully furnished and offer every modern facility, including free wireless internet access, which is available throughout the hotel. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Shuttle Bus Service
Wheelchair Access
Beachfront
Spa
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Business
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Business
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Business
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Photos
Traveller (111)
Room & Suite (30)
Dining (14)
Pool & Beach (5)
Questions & Answers
Ask a question
Lasford
3 December 2017|
Answer
Response from PjDLP | Reviewed this property |
I have no idea but I’m sure the hotel could advise on their function rates. Their staff are very helpful.
1
Vote
Lasford
3 December 2017|
AnswerShow all 4 answers
Response from Kapasa_Wa_Kapasa | Property representative |
Hi Lasford, Please see the information below (I hope it will be helpful): SS RIDGEWAY WEDDING PACKAGE Included in the Wedding Package: Complimentary Wedding Reception Venue Bridal Executive Room A bottle of Sparkling... More
1
Vote
Tim G
28 July 2016|
AnswerShow all 3 answers
Response from Kendalhugh | Reviewed this property |
Not in the room, but one is delivered to your room upon request.
0
Votes
Room Tips
"There are several ATM around for different banks, forex exchange shop AND a South African Airways outlet on..."
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"Not sure on this one, guess all the same."
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"Try get a room NOT facing the main road as the noise level can be substantial due to lack of soundproofed..."
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"Nice view by the pond in the evening"
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