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All reviewslakes restaurantleading hotels of the worldthe pearlfive star hotelbeautiful hoteleast africamain gatebusiness tripbusiness centerbusy cityairport transferbreakfast buffet isbeautiful groundsmain restaurantan oasisthe food is greatroom service is
The hotel is nice, fit for a business meeting and it has good food at the restaurant but unnecessarily expensive, five star luxury yes, good for relaxing for a person who likes quiet places like me, not far away from the National theater , so...More
I booked a standard room for the weekend and to my pleasant surprise I was upgraded to a suite at same rate. To top it up, I found flowers n fruits awaiting! All staff are courteous, very friendly and it's like coming home! The food...More
Yes this did annoy when one has to get out of car to walk through a security check after being in the country 11 days. The hotel though has every facility and amenity one would expect from a top class hotel worldwide. I could not...More
Found at short notice, so we probably suffered rack rate prices. All human luxury is here with excellent service. Cursory security at entrance but there was some control. Deliberate service at reception desk, but we got there in the end!
Room excellent, price of dinner...More
Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 18 February 2016
Its an absolute delight to read your review and we are very thrilled to hear that you loved our hotel as well as the facilities.
We look forward to welcoming back soon for it will be our pleasure hosting you.
Stayed for 2 days. Lovely ambience and customer service. Food is amazing as well. Breakfast ha Sammy choices and a lovely option to sit outside. I would highly recommend anyone traveling to Kampala to stay at Serena. Rooms are big and very comfortable.