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Shangri-La Hotel Uganda Ltd.

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Shangri-La Hotel Uganda Ltd.
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35 Reviews from our TripAdvisor Community

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Showing 32: English reviews
Seattle, Washington
Reviewed 2 weeks ago

This was such a disappointment! I had booked the property as advertised with the pool, fitness center and good wifi on booking.com and when the driver picked me up he took me to their sister property Shangri-la Nyoni Gardens which had none of those things. They had me pay right at check in which I shouldn't have done and because...

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Helpful?
Thank ladyswashbuckler
Luxembourg City, Luxembourg
Reviewed 4 weeks ago

Perfect hotel in a moderate price range. Good location in the city center. Excellent and abundant breakfast set in a pleasant quiet garden. We had a very good dinner at the restaurant. Staff is very nice.

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Thank Lombardo009
Reviewed 5 weeks ago

I had a confirmed reservation for an air conditioned room with other facilities doe through Booking.com. However, when I arrived at the Hotel I was shown a shanty room at the backyard without any air conditioning with just a table fan. When I showed them my reservation, I was told that AC rooms are all booked. Upon my escalation to...

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Thank Ravi C
Reviewed 28 September 2016 via mobile

Visited the hotel with my business partners and we had a great time. The place is nice and well organized and we would hold another business meeting there in November. The service was good and we stayed longer

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Thank Mzeetee
shangri2013, Guest Relations Manager at Shangri-La Hotel Uganda Ltd., responded to this review

thanks so much for the tip, our aim is our guest's satisfaction, thanks again fred

Nairobi, Kenya
Reviewed 21 April 2016

located is a serene secure location, Shangri-La Hotel Kampala offers great relaxation ideal for business travelers, couples or holiday makers. The rooms are clean and has a nice view of Kampala. The staff are very welcoming.

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Thank mwas2
Reviewed 8 November 2015

This was our second visit to the Shangri La Hotel. It is small, clean and comfortable, with good bed nets, and a bath with shower in the bathroom. Breakfast is in the garden (put on insect repellant). The hotel is in a gated compound so is safe and good for leaving a car over night. We swam in the large...

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Thank sylvia j
Reviewed 16 March 2015

Its a value for money, nice place to stay in mid of town. The staff are incredibly friendly and attentive especially Mr. Fred at reception. Also can use all sporting activities of Kampala Club few are paid, but too nominal charges.

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Thank Kiran G
Nairobi, Kenya
Reviewed 26 July 2014

The Shangrila Hotel Kampala is not a much ado hotel, but does serve its purpose __ very affordable quick turnaround visit to Kampala. Located close to the CBD and other 5 star hotels it is very suitable for visitors that go to Kampala for a day or two business trip. You get the basics a fairly clean room, air-con, not-so-good...

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Thank Kim K
Broseley, United Kingdom
Reviewed 4 February 2014

We stayed here one night before being collected by our tour company. Basic facilities but clean and good breakfast in the small garden. Had a drink in the Kampala Club and supper at the Shanghai Chinese which I have to say was delicious and excellent value. Good central location, safe accomodation but lacking in charm and character. Suited our purpose.

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Thank Belinda P
London, United Kingdom
Reviewed 2 February 2014

I have come to this hotel for about the past 4 years; I wouldn't think of going to any other! The staff are incredibly friendly and attentive. You get a big welcome here and the rooms are really clean and comfortable; the showers are great!. For breakfast there is a great choice, its really good food and you can see...

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Helpful?
Thank chelle G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Spa
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Shangri-la Hotel Uganda is one of the most safe and centrally located Hotels in Kampala located at the prestigious Kampala Club. This elegant hotel will flatter you with warm hospitality and personalized service not so common in the city. You will enjoy ultimate comfort and convenience while you stay in any of our rooms with an uncomparable service level.While staying with us, you will receive numerous special amenities including complimentary continental Buffet Breakfast every morning, free laundry, Shoe polishing service, Free Internet Connection in all rooms, International & local direct Dialing at a good cost. ... more   less 

Additional Information about Shangri-La Hotel Uganda Ltd.

Address: Plot 8/10 Ternan Avenue at Kampala Club | opposite Sheraton Hotel, inside Kampala club, Kampala, Uganda
Region: Uganda > Central Region > Kampala
Price Range: $124 - $159 (Based on Average Rates for a Standard Room)
Number of rooms: 13
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Jovago.com and Priceline so you can book your Shangri-La Hotel Uganda Ltd. reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Kampala
Hotel Style:
#13 Spa Hotel in Kampala
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Questions & Answers

Questions? Get answers from Shangri-La Hotel Uganda Ltd. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upstairs rooms”
 of 5 bubbles mwas2, 21 Apr 2016 | Read review
“Can use all facilities of Kampala Club like gym, swimming, lawn tennis and other sport activities.”
 of 5 bubbles 174kirang, 16 Mar 2015 | Read review
“If you need Internet connection ask for rooms that are close to the router”
 of 5 bubbles 655kimk, 26 Jul 2014 | Read review
“Many rooms have A/C”
 of 5 bubbles chelleg2014, 1 Feb 2014 | Read review
“Rooms 11 and 12 are under the noisy electric water pump that comes on as soon as anyone uses a tap”
 of 5 bubbles Erg0, 1 Nov 2013 | Read review
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