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Sheraton Kampala Hotel

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Sheraton Kampala Hotel
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571 Reviews from our TripAdvisor Community

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Showing 528: English reviews
Johannesburg, South Africa
Reviewed 1 week ago NEWvia mobile

Spent 4 nights on business. Good service and comfortable room. Get an upgrade to Club room. You get a small balcony and a slightly bigger room and desk. About $30 to upgrade. Bathroom very small. Seven seas restaurant offers few options but food is good. Meal cost around $25. Portions are small so stock up on the buffet sides which...

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Helpful?
Thank rohan2109
Nairobi, Kenya
Reviewed 1 week ago

No complaints on accommodation, wonderful staff in the restaurant and room service and a delightful lady called Leah in the cake shop - she went looking for a sauce until she found it! The 3 star is for these. The meeting rooms are another story all together..... The AC is apparently central for several rooms so each time we complained...

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Thank BWK823
Sterling, Virginia, USA
Reviewed 1 week ago

My reservation was not handled properly and I had to spend the first night in a standard room instead of the Club room I reserved. The next day and for the remaining of my stay I was in a Club room. The standard room and the Club room are like rooms from two different hotels. The standard room needs renovation...

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Thank ahanoubon
London, United Kingdom
Reviewed 2 weeks ago via mobile

Nice clean room and beds are comfortable. Bathrooms are tied tho and in need of TLC. Staff very pleasant and decent selection of food from around the world. Well worth a visit. Good location nice bar in the main lobby.

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Thank Paul M
Reviewed 2 weeks ago

After staying in a number of local hotels in East Africa, my wife and opted for a familiar Starwood property in Kampala to relax and recuperate. Those used to Sheratons in the United States, might expect a mid-tier, unspectacular business property. The Sheraton Kampala, is anything but. The hotel sits atop a hill in the exclusive Nakasero area, one of...

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Thank Chris F
Amman, Jordan
Reviewed 2 weeks ago

its a very secure place as the security were every where, huge lobby with nice welcomed smiley reception employees, nice good breakfast. the rooms were tidy. and all looks classis which thinks nice. you can find Shisha in the backyard. also it very cheap.

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Thank Sufian A
Dollar, United Kingdom
Reviewed 4 weeks ago

I stayed four nights in total, 3 on the 9th floor and 1 on the 10th - the rooms are perfectly functional but starting to feel a little dated. Staff in the Club Lounge on 10th were excellent and front desk staff very helpful and attentive.

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Thank Shinergise
Mumbai
Reviewed 4 weeks ago

I visited this hotel in November and stayed for a week. The staff and the food:The staff were so helpful and polite they made me felt as if I was back home everything that I asked for was given promptly. They arranged for Indian food for my dinner which was a wonderful gesture by the staff in a country like...

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Thank Love_Beaches007
Reviewed 5 weeks ago

I am used to nice hotels in the USA. This was better because the breakfast they offer is the most amazing I've had at a hotel. The fruit are so fresh and it accentuates all of the other freshly prepared delight.

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Thank Shelby D
Reviewed 29 October 2016 via mobile

Had a busy work week in Kampala. But coming back to the peace and serenity of the Sheraton made my week into a mix of business and pleasure. The pool looks a bit old, it is not heated so in October it feels a bit chilly. I stayed on the 9th.floor. SPG FLOOR. It offers good value of money as...

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Helpful?
Thank Christopher M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Ideally located in the heart of Kampala city, Sheraton Kampala Hotel welcomes travelers with a relaxed ambiance and a dazzling array of upscale amenities. Just 45 minutes drive from Entebbe International Airport, we are within easy reach of the central business district area and shopping malls. Take a magnificent view of the city or the well-known Kololo and Nakasero hills from our 236 guest rooms and suites, which are each decorated with a local flavor and homey comfort. Our well-equipped fitness centre - complete with a cardiovascular gymnasium and outdoor pool - will make your stay more relaxing. If you're joining us on business, we have 11 flexible meeting rooms for conference and banquet facilities - including a Grand Ballroom -with great options for five to 500 guests. A fully-equipped business centre with Internet, fax, and photocopying services is also available. Try out our Paradise Grill, with fun themed lunches and dinners offering international cuisine. As the evening falls, gather with family, friends or colleagues for a delicious meal at the Equator lounge, which stays open throughout the week with our resident DJ spinning your favorite songs until 3.00 am. Whatever your plans, our friendly staff at the Sheraton Kampala Hotel will make your stay a memorable one. ... more   less 

Additional Information about Sheraton Kampala Hotel

Address: Ternan Avenue, Kampala, Uganda
Region: Uganda > Central Region > Kampala
Price Range: $298 - $563 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Kampala Hotel 4*
Number of rooms: 236
Reservation Options:
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Also Known As:
Sheraton Kampala
Kampala Sheraton
Hotel Style:
#7 Spa Hotel in Kampala
#11 Luxury Hotel in Kampala
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Kampala Hotel staff and other travellers.
3 questions
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over a year ago

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Questions? Get answers from Sheraton Kampala Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Asked for renovated room”
 of 5 bubbles BWK823, 29 Nov 2016 | Read review
“Absolutely go for Club room!!!!”
 of 5 bubbles ahanoubon, 26 Nov 2016 | Read review
“Don't worry about it”
 of 5 bubbles 888shelbyd, 3 Nov 2016 | Read review
“Rooms on lower floors are older and grungier while rooms on higher floors are newer, cleaner, and brighter.”
 of 5 bubbles kack13034, 26 Oct 2016 | Read review
“High floor”
 of 5 bubbles chikta2006, 13 Oct 2016 | Read review
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