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City Royal Resort Hotel Kampala

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25 Reviews from our TripAdvisor Community

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Showing 23: English reviews
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South Africa
Reviewed 2 weeks ago

Friendly Staff and excelent service. They are very helpful and made me feel very welcome. I can recommend them and they are situated close to a major shopping mall. Great food and relaxing area that compliments them.

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Thank 394dawief
Northampton, United Kingdom
Reviewed 28 September 2015

Stayed here for two nights as it is a nice central location. It is clean and comfortable. The staff were very friendly and let us use the printer and computer to check in for our flights. If you are lucky there will be a meeting in the breakfast room and you will get to have breakfast outside. The menu in...

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Thank MPB186349
Mumbai (Bombay), India
Reviewed 22 September 2015

I stayed here for 5 days during my business visit Uganda. The approach road to the hotel is not the best as it is a bumpy 200 mt (approx) ride from the main road outside. The facade of the hotel is nice and pleasing giving the feeling of a quaint colonial house. The rooms are good and big enough. Bed...

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Thank HussainPlumber
Nairobi, Kenya
Reviewed 25 August 2015 via mobile

The rooms are clean but no good food. Also the WiFi to the rooms is poor. Ample parking but the entrance to the hotel is pathetic to the main hotel. Shopping malls are just a walking distance. Staff are very friendly and help full always at your service.

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Thank mohamed jahaz b
Reviewed 31 July 2015

Bad customer service won't be going back there at all. Reception desk people just not helpful at all and not friendly. We had to check out at 11am and asked if we course check out at midday they refused

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Thank pierre p
Edinburgh, United Kingdom
Reviewed 20 September 2014

This place looks great from the outside and could be great but it desperately needs updating.The rooms are a bit musty and the breakfast was very poor. The outside pool could be a great advantage but there is no access without walking through the car park which is a little odd. Had the staff been more friendly then I would...

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Thank Janine f
Laurel, Maryland
Reviewed 16 September 2014

Driving up to the hotel, through a gate, your first view of the hotel is that it is an oasis in the middle of a sea of trouble. However, inside, the hotel was disappointing. This hotel is in need of updating. The rooms are carpeted and smelled a bit, the bathroom was functional, the breakfast uninspiring. The poor fellow carrying...

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Thank mamatosixmd
Melbourne, Australia
Reviewed 19 August 2014

Very friendly and helpful staff, especially Beatrice who helped organise our event and rooms for 30 people at very short notice. All conference participants given great rooms. They are a little old and could do with updating however clean and very spacious. Location good - not in the heart of city but not too far to travel, with supermarket and...

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1Thank 816Lucy2012
Reviewed 12 July 2014

I spent a week there waiting for various approvals before continuing to Sudan. I was treated well, and enjoyed the stay. Lots to see and do in Kampala, people were great, everything from abject poverty to opulence. Being white is a handicap....but you get used to it.

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Thank James C
Istanbul, Turkey
Reviewed 9 June 2014

CRRH is a comfortable hotel for business trips. The hotel is clean comparing other hotels in Kampala. Air conditionining is too noisy. Breakfast is ok. Location is good. The swimming pool is there but i did not see anyone swimming :)

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Thank YilmazJulia

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Breakfast included
  • Room Service
  • Free Parking
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
City Royal Resort Hotel Limited is an exquisite three (3) star facility set up, is a competent hotel in provision of hotel and conference services and situated in the outskirts of Kampala. The Hotel offers simple elegance comfort of accommodation facility of up to 40 rooms, conference rooms with the biggest hall of 250 seat capacity, a 600 pax beautiful garden for corporate functions among other amenities in the modern setting with a relaxed ambiance. ... more   less 

Additional Information about City Royal Resort Hotel Kampala

Address: 1 8 - 10, Kataza Close | P.O Box 70214, Kampala 256, Uganda
Region: Uganda > Central Region > Kampala
Price Range: $157 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Royal Resort Hotel Kampala 3*
Number of rooms: 40
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Questions & Answers

Questions? Get answers from City Royal Resort Hotel Kampala staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose executive rooms”
 of 5 bubbles 571pierrep, 31 Jul 2015 | Read review
“There is no elevator, so keep in mind if you do not want to use the stairs, book a ground floor room.”
 of 5 bubbles YilmazJulia, 9 Jun 2014 | Read review
“Room 205 is a little more money but it is large and worth the price and its away from the pool and bar.”
 of 5 bubbles MBartonUSA, 4 Jun 2014 | Read review
“Higher floor rooms are more spacious & have balcony attached”
 of 5 bubbles Shyam2000, 2 May 2014 | Read review
“Take a room across the passage from the pool over weekends as it is a wedding venue.”
 of 5 bubbles Josie_Bliksem, 7 Aug 2013 | Read review
5 of 5