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Lake Victoria Serena Golf Resort & Spa

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Lake Victoria Serena Golf Resort & Spa
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210 Reviews from our TripAdvisor Community

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There are newer reviews for Lake Victoria Serena Golf Resort & Spa
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Showing 193: English reviews
Reviewed 5 May 2016 via mobile

Was here for a work meeting and found it overly ostentatious and gaudy. As a vegetarian most meals in the restaurant were average, though one night a special event on the pool terrace included a 'Mongolian banquet' which was great. Ask for a room with a good view and not a long walk from the main building.

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Helpful?
Thank Tom M
Kampala, Uganda
Reviewed 22 April 2016

the ambience is real good. the main problem was with the wifi in their guest rooms whose signal was very poor. i hope management works on this issue the maisha health club was top notch and i must recommend the staff for the cleaniliness of the sauna and steam bath section. the food served was real tasty with a wide...

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Helpful?
Thank twinomug
SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & Spa, responded to this review

Dear Twinoug, Please accept my sincere apologies for the delay in reverting back to you in regards to your recent visit. I most sincerely thank you for choosing to stay at Lake Victoria Serena Golf Resort & Spa and sparing your valuable time to share your experiences with us giving us a detailed and constructive feedback. Your comments and suggestions...

Reviewed 16 April 2016

I stayed here for two nights (at the start and end of a safari holiday in Uganda). The hotel was just perfect. The staff were incredibly helpful and catered to every need - the check in staff changed my room when I arrived as they realized I was a single female and wanted to ensure I wasn't on the ground...

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Helpful?
1Thank Claire P
SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & Spa, responded to this review

Dear Claire P, Please accept my sincere apologies for the delay in reverting back to you in regards to your recent visit. I most sincerely thank you for choosing to stay at Lake Victoria Serena Golf Resort & Spa and sparing your valuable time to share your experiences with us giving us a detailed and constructive feedback. Your beautiful comments...

Cape Town, South Africa
Reviewed 9 April 2016 via mobile

It's beautiful resort closer to the Entebbe Airport. The rooms are spacious and comfortable. They provide insect repellents, which is absolutely great considering the resort is close to Lake Victoria. Wifi is offered, it can be improved as some parts of the resort you struggle to coo next. Food and staff are amazing!

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Helpful?
Thank bulelwa2014
SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & Spa, responded to this review

Dear Bulelwa2014, Please accept my sincere apologies for the delay in reverting back to you in regards to your recent visit. I most sincerely thank you for choosing to stay at Lake Victoria Serena Golf Resort & Spa and sparing your valuable time to share your experiences with us giving us a detailed and constructive feedback. Your comments and suggestions...

Sofia, Bulgaria
Reviewed 7 April 2016

The hotel is new , clean with a friendly staff. The bar is one of the best at Kampala.You could drink a beer outside and enjoy Lake Victoria view, to have a ride on a speed boat or to play at the well maintained golf course.

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Helpful?
Thank RikiKing
SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & Spa, responded to this review

Dear Rikiking, Please accept my sincere apologies for the delay in reverting back to you in regards to your recent visit. Thank you very much for choosing to stay at Lake Victoria Serena Golf Resort & Spa and sparing your valuable time to share your experiences with us. We are thrilled to learn that you enjoyed the bar and rated...

Turin,Italy
Reviewed 3 April 2016

Nice hotel, really nice view of Lake Victoria. Situated between Entebbe and Kampala, it offers good accommodation in a nice environment. We've tried the main restaurant twice, good choice and good service. There is a spa that we didn't tried it.

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Helpful?
Thank Jenny-Vic
SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & Spa, responded to this review

Dear Jenny-Vic, Please accept my sincere apologies for the delay in reverting back to you in regards to your recent visit. Thank you very much for choosing to stay at Lake Victoria Serena Golf Resort & Spa and sparing your valuable time to share your experiences with us. We are thrilled to learn that you enjoyed the accommodation, the food...

Alphen aan den Rijn, The Netherlands
Reviewed 28 March 2016

A very nice place to stay. Perfect Quality for price. Food is good, hotelroom and surroundings and service very high level. This is something you must see....I will surely come back. The gardens are very well kept ad there is a nice harbour down below where you can take a boet trip. A good golfcourse, a good gym and so...

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Helpful?
Thank ArendvandenAkker
SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & Spa, responded to this review

Dear Mr. Arend Van Den Akker, Thank you so much for sparing time to share this amazing feedback in regards to your recent visit to Lake Victoria Serena Golf Resort & Spa. There is great motivation and satisfaction in knowing that we exceeded your expectations in making your stay extraordinary and special. We promise to continue offering the very best...

Reviewed 15 March 2016

I enjoyed the golf course and all the services i received, it is the best course ever in Uganda. Very well maintained greens and and amazing club house, hospitable staff and amazing view of the lake. Very relaxing place with all the resort services.

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Helpful?
Thank Miller M
SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & Spa, responded to this review

Dear Miller M, Thank you very much for choosing to stay with Lake Victoria Serena Golf Resort & Spa and sparing your valuable time to share your experiences with us. We are thrilled to learn that you enjoyed the golf course and all the services that were rendered to you. We do appreciate the description you gave the course and...

Nafplio, Greece
Reviewed 20 February 2016 via mobile

The pool at the Serena is perfect! The water, the service, not to mention the views of the lake... Total win! The grounds of the hotel are spectacular as well. This was the perfect escape after being stuck indoors for two days because of the elections. Can't wait to go back!

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Helpful?
Thank UlfieK
SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & Spa, responded to this review

It is an absolute delight to read your review and we are very thrilled to learn that you loved our resort, the service as well as the facilities. It will always be our pleasure welcoming you back, hosting you and being of service.

Washington DC, District of Columbia
Reviewed 18 February 2016

The hotel is set away from the main road and the hustle and bustle of the city. Great place - with the lake in the distance - I thought it would be closer. Great rooms and there is plenty of space. The swimming pool area and bar is the best place to hang out and is also very popular with...

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Helpful?
Thank Susan W
SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & Spa, responded to this review

Thank you very much for your continued patronage to the Serena Hotels and for sparing valuable time to share this amazing review. We are very thrilled to hear that we always exceed your expectations and look forward to welcoming you back to Lake Victoria Serena Golf Resort and Spa. It will always be a pleasure being of service and hosting...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)

Additional Information about Lake Victoria Serena Golf Resort & Spa

Address: Lweza Kigo Road | Off Entebbe Road, Kampala 01000, Uganda
Region: Uganda > Central Region > Kampala
Price Range: $267 - $518 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lake Victoria Serena Golf Resort & Spa 5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Lake Victoria Serena Hotel Kampala
Hotel Style:
#3 Romantic Hotel in Kampala
#4 Spa Hotel in Kampala
#5 Luxury Hotel in Kampala
#7 Business Hotel in Kampala
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Questions & Answers

Here's what travellers have asked, with answers from Lake Victoria Serena Golf Resort & Spa staff and other travellers.
5 questions
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Harare, Zimbabwe
10 months ago
Harare, Zimbabwe
10 months ago
over a year ago

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Questions? Get answers from Lake Victoria Serena Golf Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great place to retreat to”
 of 5 bubbles 624fredk, 31 Oct 2016 | Read review
“My personal preference are rooms on the upper floors with a balcony rather than ground floor rooms with a terrace.”
 of 5 bubbles Safariafficionado, 23 Jul 2016 | Read review
“Th rooms overlooking Lake Victoria are best. Most of them are probably like this”
 of 5 bubbles 466japhetk, 23 Jun 2016 | Read review
“All appeared to have amazing views.”
 of 5 bubbles JJC99999, 15 Jun 2016 | Read review
“Lake side room will be a good idea”
 of 5 bubbles MikeZaki, 25 May 2016 | Read review
5 of 5
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