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02/07/2017 03/07/2017
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    Lake Victoria Serena Golf Resort & Spa

    Lweza Kigo Road | Off Entebbe Road, Kampala 01000, Uganda
    Save
    Savings alert: 16% below average rate
    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 237*
          USD 152*
          Great Deal
          USD 203*
          USD 203*
          Traveller (159)
          Room & Suite (38)
          Dining (15)
          Kampala Serena Hotel
          637 reviews
          #2 of 100 hotels in Kampala
           
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          Overview
          • Excellent36%
          • Very good43%
          • Average15%
          • Poor4%
          • Terrible2%
          Travellers talk about
          “lake victoria” (63 reviews)
          “dirt road” (10 reviews)
          “golf course” (28 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Golf Course
          Dry Cleaning
          Tennis Court
          Shuttle Bus Service
          Private Balcony
          5.0 Star Hotel
          All hotel details
          Kampala Serena Hotel
          637 reviews
          #2 of 100 hotels in Kampala
           
          Munyonyo Commonwealth Resort
          604 reviews
          #1 of 100 hotels in Kampala
           
          Speke Resort and Conference Centre
          513 reviews
          #3 of 100 hotels in Kampala
           
          Malakai Eco Lodge
          84 reviews
          #15 of 100 hotels in Kampala
           
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          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (236)
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          There are newer reviews for Lake Victoria Serena Golf Resort & Spa See the most recent reviews

          21 - 25 of 236 reviews

          Reviewed 1 January 2017 via mobile

          Today 1st January 2017 my husband and I arrived at the hotel for buffet lunch. Price x 3, no possibility for a la carte service and everyone blaming management for the inflation. We are regulars so we know this is not good value for money....More

          1  Thank Jane K
          Response from SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & SpaResponded 10 January 2017

          Dear Dr. Jane K, I most sincerely thank you for supporting Lake Victoria Serena Golf Resort & Spa and for sparing your valuable time to share your experiences with us. We are committed to deliver services that exceed our guest’s expectations and I have noted...More

          Reviewed 31 December 2016 via mobile

          Here for the new year with the family our booking messed up. It took 2 hours to rectify Second day room keys don't work it took 30 min for solution. Once in the room. No towels 40 minutes to replace. Very dissapointed.More

          1  Thank ledama
          Response from SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & SpaResponded 5 January 2017

          Dear Mr. Ledama, Please accept my sincere apologies for the delay in reverting back to you in regards to your recent visit during the festive period. I most sincerely thank you for taking your valuable time to write to us on Trip Advisor and give...More

          Reviewed 16 December 2016

          This is a very beautiful place, its so relaxing. the gardens are beautiful. The hotel service is all about excellence. It was my first time there and I thought I was in some other world! So serene indeed :)More

          Thank nadia m
          Response from SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & SpaResponded 26 December 2016

          Dear Nadia M, Please accept my sincere apologies for the delay in reverting back to you in regards to your recent visit. Thank you very much for taking the time to share with us your experience and rating us highly despite the bumpy road leading...More

          Reviewed 16 December 2016 via mobile

          I returned to one of my best resorts in Kampala for a two day conference and I really enjoyed my stay. Was pampered this time and upgraded to the Presidential Suite, which was heavenly. Was pleasantly surprised when I checked in and realized my polite...More

          Thank Chilli-Bite
          Response from SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & SpaResponded 26 December 2016

          Dear Chilli-Bite, Please accept my sincere apologies for the delay in reverting back to you in regards to your recent visit. Thank you very much for taking the time to share with us your experience and rating us highly despite the bumpy road leading to...More

          Reviewed 8 December 2016 via mobile

          Beautiful grounds & buildings, could do with a little more maintenance. Limited tv channels. Food usually comes in pretty large portions so my husband and I usually shared to avoid wasting. Excellent pool and the staff at the bar are very pleasant and helpful, ready...More

          Thank Chinyimba K
          Response from SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & SpaResponded 26 December 2016

          Dear Chinyimba K, Please accept my sincere apologies for the delay in reverting back to you in regards to your recent visit. Thank you very much for taking the time to share with us your experience and rating us highly despite the bumpy road leading...More

          Kampala Serena Hotel
          637 reviews
          #2 of 100 hotels in Kampala
           
          Munyonyo Commonwealth Resort
          604 reviews
          #1 of 100 hotels in Kampala
           
          Speke Resort and Conference Centre
          513 reviews
          #3 of 100 hotels in Kampala
           
          Malakai Eco Lodge
          84 reviews
          #15 of 100 hotels in Kampala
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Free Parking
          • Room Service
          • Bar/Lounge
          • Spa
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Shuttle Bus Service
          • Room Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Children Activities (Kid / Family Friendly)
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          • Golf Course
          • Tennis Court
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • USD 184 - USD 327 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #3 Romantic Hotel in Kampala
          • #4 Spa Hotel in Kampala
          • #7 Business Hotel in Kampala
          • #7 Luxury Hotel in Kampala
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Accessible rooms ,
          • Family Rooms
          • Number of rooms
          • 124
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Jovago.com, Booking.com, Agoda, Hotwire, Travelocity, Priceline, TripOnline SA, Cancelon and Cheap Tickets so you can book your Lake Victoria Serena Golf Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Uganda >
          • Central Region >
          • Kampala
          • Also Known As
          • Lake Victoria Serena Hotel Kampala
          Add Photo Photos
          Traveller (159)
          Room & Suite (38)
          Dining (15)
          Pool & Beach (10)
          Hotel & Grounds (110)
          Family and Play Areas (7)
          Bathroom (5)
          Business Centre & Event Rooms (4)
          Nearby
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Ben K
          How much does swimming cost for adults?
          29 December 2016|
          Answer
          Response from Safariafficionado | Reviewed this property |
          Guests staying at the resort have the use of the pool and gym for free. Spa treatments are charged according to what guests require. The golf course charges reduced green fees for guests. Specific prices are available from... More
          0
          Votes
          Ben K
          How much does swimming cost for adults?
          29 December 2016|
          Answer Show all 3 answers
          Response from SerenaHotels | Property representative |
          On weekdays, a day pass for swimming for adults is at UGX 30,000 while children UGX 20,000. Weekends adults pay UGX 40,000 and children the same. These payments include accessing the gym, aerobics, steam and sauna.
          1
          Vote
          max110
          What is cost of meals and drinks ?
          11 February 2016|
          Answer Show all 2 answers
          Response from Nelly K | Reviewed this property |
          A meal will be between 20 dollars and 65 dollars, depending on what you pick. Drinks range between 4 and 7, for non-alcoholic, didn't try the alcoholic ones.
          0
          Votes
          Room Tips
          "Don't forget a trip to the nearby Marina – the hotel offers a free car ride for the same"
          Read review
          "All rooms have either lake views or lake and garden views."
          Read review
          "Executive suite was very spacious and fantastic views over the lake. Great to watch a tropical storm."
          Read review
          "Rooms with an overview of the lake are the best"
          Read review
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