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The room we got was big but dirty and it was very hot inside with no fan at all.
Plus the staff was not helpful. There was suppose to be wifi, but it did not work and the staff said that they are not about...More
1 Thank Noam B
Management response:Responded 27 September 2016
Thank you for your review. We at New City Annex Hotel appreciate both positive and negative reviews because they are key performance indicators.
I sincerely apologize about the room being dirty and the lack of hospitality by the housekeeping staff. I am taking...More
The Annex is centrally located and the staff is super friendly. As a Peace Corps volunteer I stay here all the time, and you're getting a good deal for your money. Directly opposite the National Theater and down the street from Oasis Mall, don't take...More
3 Thank James C
Management response:Responded 30 September 2016
Thank you for your positive review and your continued support! Looking forward to hosting you again at New City Annex Hotel
Great location, great room. Good prices fit backpackers.
Has a mutual toilet and shower but there is hot water and the place is really clean.
There is WiFi but didn't work when we stayed there which was a bummer.
2 Thank Daniel W
Management response:Responded 7 September 2016
Thank you so much for your positive review. I also apologize about the Wifi connection and we are now in the process of changing providers.
New City Annex is a great budget hotel option in the heart of Kampala. It is not fancy, but it offers good security, friendly staff, reliable hot showers, fans and nets, same-day laundry service, cold beer. Both self-contained and shared bathroom facilities are available. It...More
This hotel doesn't look fancy and one can't really compare it to a U.S. hotel. However, the staff is amazing and super friendly. The rooms are clean and comfortable. I had a standing fan in my room to make the environment comfortable during the hot/...More