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This was my third stay in Onomo and the worst one. It has gone good to bad. They don't have lifts installed to go to second floor which is ok because last time there was a bellboy to help me with luggage from reception to...More
There is no respect for time. Shuttle, restaurant, and neither the receptionist. They are very very slow. They have also a problem with the room doors, it doesn’t open easily. Wifi very good. Food average.
My reservation was for 1 month, however, I couldn't complete a week there!
Starting from check-in, they don't what smile or welcome is...rooms are to small and shower is open in the room...small cabinet as toilet. TV is too small from old times with only...More
After volunteering in Ghana with no running water this hotel was a luxurious break! Beautiful modern design, clean with good amenities. The staff on the reception desk however were not friendly and quite rude. The breakfast I felt was very over priced for Togo and...More
Stayed here for a night during a tour of West Africa. The room had a balcony as well as ensuite shower with the toilet in a separate room. The hotel is right across from the beach & offered spectacular views. Unfortunately I don’t speak French...More
Thank C W
Response from Pilard M, Directeur général at ONOMO Hotel LomeResponded 12 June 2018
Thank to you for sharing your impressions over the Hotel Mercure Opera Garnier on Trip Advisor.
We are very happy to read that you enjoyed our location one step from the major point of interest of Lomé as well as the service provided...More