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Landmark Suites Rwanda

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Traveller (4)
Room & Suite (6)
Dining (2)
Overview
  • Excellent37%
  • Very good18%
  • Average27%
  • Poor0%
  • Terrible18%
31 Mar 2018
“No respect for reservations at this hotel - avoid”
17 Jul 2017
“Landmark suites”
Restaurant
Bar/Lounge
Fitness centre
Kitchenette
4 Star Hotel
All hotel details
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Reviews (11)
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1 - 5 of 11 reviews
Reviewed 31 March 2018

A group of colleagues and I were due to stay here from March 21-23. We were duly picked up on the evening of the 21st by the hotel's vehicle. It was just a large car, so we were four persons on the back seat. Not...More

Thank jamesplegg .
Reviewed 17 July 2017

compared to the other places have stayed at in kigali, landmark suites stands out. very clean with 5 star hospitality. the rooms are spacious with good quality furniture. looking forward to visit again soon.More

Thank atienoobuya
Response from Jackson K, General Manager at Landmark Suites RwandaResponded 18 July 2017

Dear Atieno, Greetings from Landmark Suites Rwanda. I wish to appreciate your positive comments on TripAdvisor. We are grateful that you recognized our High Standard of Cleanliness, Hospitable services, Spacious rooms and Quality Furniture. I am sure another customer will benefit from this information that...More

Reviewed 4 May 2017

My stay at Landmark (as a member of a team) that visited Kigali recently was a good one. Although skeptical at first as we turned off the tarred road that leads to the place,meeting with the manager Mr. Jackson was a totally different experience. He...More

Thank Ladi D
Response from Jacksonkibuchi, General Manager at Landmark Suites RwandaResponded 7 May 2017

Dear Ladi, Great to read from you. We all appreciate your comments and sentiments have been passed to all the relevant staff. Please pass our regards to all your group members. We look forward to seeing you again in the near future.

Reviewed 5 March 2017

The staff at landmark can be very helpful at times and not so much at other times. The apartments are generally nice and clean. There are power outages from time to time, sometimes the back up generator works other times it doesn't. the internet basically...More

Thank John B
Response from Jacksonkibuchi, General Manager at Landmark Suites RwandaResponded 7 May 2017

Dear Bruce, Greetings from Staff and Management! We take your comments positively and we appreciate and thank you for choosing Landmark Suites as your preferred hotel in Kigali. I promise to make your stay even more comfortable during your next stay.

Reviewed 19 January 2017 via mobile

We've had a tough time together here. The staff falls very short of expectations of a place with a price tag like this one. The management here is outstanding. Mr. Jackson, the hotel manager, and Ms. Shareen, the housekeeping manager, are two of the most...More

1  Thank Gregory M
Response from Jackson K, Manager at Landmark Suites RwandaResponded 31 January 2017

Dear Gregory, I wish to take this opportunity to thank you for taking your valuable time to rate us on Tripavisor. It is this kind of feedback that gives us a lot of encouragement to go on and continue training our staff on good customer...More

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
USD 114 - USD 173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette
Details
Price range
USD 114 - USD 173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette
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Traveller (4)
Room & Suite (6)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
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phyllis m
17 October 2016|
Answer
Response from Jackson K | Property representative |
Hallo Phyllis, I hope you are keeping well. We are in preparation to construct the swimming pool and everything have been finalized. Our Gym is very active and we hope you can make use of it as an alternative. Looking... More
0
Votes
Room Tips
"Do not go to hotels that do not respect reservations"
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"Rooms on the rear side are quieter and nice day-break! Go survey the room before confirming, you may have..."
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"Any block and suite is excellent"
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"Do not stay in the block at the front of the gate! Generator near by for when the electricty goes out and it..."
Read review
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