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Stipp Hotel Kacyiru

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Stipp Hotel Kacyiru
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37 Reviews from our TripAdvisor Community

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Showing 30: English reviews
Nairobi, Kenya
Level Contributor
9 reviews
3 hotel reviews
Reviewed 20 June 2013

Definitely a good experience in terms of staff, customer service, food quality and the room which was spacious and well looked after. Overall, the manager was also helpful and engaging. Overall, a good experience.

Helpful?
Thank AfricanGenesis
Muhanga
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 May 2013

Due to a flight cancelling we were given this hotel by the airline. There we came at 4 a.m. as a family with two children (2 and 10 years old). - rather old Hotel - our room was far away (even we had to cross a street) from reception, dining room, pool and other facilities - smelly rooms with no... More 

Helpful?
3 Thank Franz G

Travellers are raving about these Kigali hotels

Harare, Zimbabwe
Level Contributor
137 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 7 May 2013

Was booked here in transit and so stayed one night. The room I was given had three double beds in it so there was little room for maneuver. So for example the kettle is in the bathroom. I had room service and ordered fillet tilapia which came dry with vegetables and a room service charge of $ The decor is... More 

Helpful?
Thank Kufunda
Dubai, United Arab Emirates
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 5 January 2013

It's too expensive. The rooms are small and the beds seem to be made of marble. Barely slept the two nights i was there. The food, on the other hand, is amazing. They have a great chef -- though the food is also quite pricey. It's in a very beautiful part of Kigali, but they should cut their prices by... More 

Helpful?
Thank tbkisi
Stockport
Level Contributor
96 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 8 July 2012

I have stayed at this hotel on several occasions. The reception staff are always friendly and welcoming and any problems usually get resolved. The rooms are satisfactory albeit dimly lit. The bathrooms are large and the shower great but could do with some general maintenance. Some rooms have better internet connectivity than others due to a fairly ad-hoc method of... More 

Helpful?
2 Thank David B
Melbourne, Australia
Level Contributor
144 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed 10 June 2012

Please check my review under STIPP HOTEL ( 2 words) as they are the same Hotel. Thankyou.

Helpful?
2 Thank Wellmax229
Melbourne, Australia
Level Contributor
144 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed 10 June 2012

We stayed only one night prior to an early morning departure and did not eat any food here so we can't comment on that, however, we did require a couple of drinks before retiring for the night. I did not think it possible to interpret " one Jack Daniels and a beer " so many different ways. Between ordering this... More 

Helpful?
2 Thank Wellmax229
North Coast, N Ireland
Level Contributor
87 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed 7 June 2012

I had seen this rated as a 2* hotel but I have seen worse 3* hotels in the world. Having just come from Uganda, we found staff not particularly friendly - but they weren't rude, just lacking the warmth we had become accustomed to. Compared with the friendly smiling Ugandans who would chat away, staff here barely nodded an acknowledgement... More 

Helpful?
3 Thank ponaire
Beijing, China
Level Contributor
69 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 25 March 2012

The hotel is more of a resort with beautiful flowering trees everywhere. The food in the restaurant is very good if somewhat pricey and the staff were friendly and helpful. My only complaints would be that the electronic keys for the rooms constantly need to be reprogrammed which can become extremely frustrating if you are in and out of your... More 

Helpful?
Thank VaguelyVagrant
Exmouth, United Kingdom
Level Contributor
60 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 4 March 2012

Stayed here 1 night courtesy of Kenya airways who had canceled my flight to Nairobi. Hotel room well fitted but no attention had been paid to mosquitos - was buzzed and bitten by one. Manager was very welcoming but receptionist was insistent that I was noit staying there, the communication issue was quickly resolved however.

Helpful?
Thank Andrew_C_Exmouth

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking

Additional Information about Stipp Hotel Kacyiru

Address: Boulevard de l'Umuganda, Kigali, Rwanda
Region: Rwanda > Kigali Province > Kigali
Number of rooms: 50
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Questions & Answers

Here's what travellers have asked, with answers from Stipp Hotel Kacyiru staff and other travellers.
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Questions? Get answers from Stipp Hotel Kacyiru staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay here, but if you do get a room center of complex.”
 of 5 bubbles Woodyninja, 29 Nov 2016 | Read review
“Each room seems to have some variations - make sure to find out what facilities your room has”
 of 5 bubbles sandtontimes, 16 May 2016 | Read review
“Get a room overlooking town”
 of 5 bubbles 73mwebe, 22 Jan 2016 | Read review
“Go for the AC room which is bit spacious than the normal ones.”
 of 5 bubbles AfricanGenesis, 20 Jun 2013 | Read review
“Ask to see the room before you accept it.”
 of 5 bubbles Kufunda, 7 May 2013 | Read review
5 of 5