We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Stipp Hotel Kacyiru

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
Management photos
Stipp Hotel Kacyiru
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

37 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 30: English reviews
Honolulu, Hawaii
Reviewed 1 week ago

The Stipp Hotel was the worst hotel I stayed at the past year in Kigali. From the time I arrived the staff was not helpful and had problems with my reservations and made me pay instead of working through the travel agency I contracted. The room was musty and dingy. The bathroom had one towel and it looked like it...

 Report
Helpful?
Thank Woodyninja
Sandton, South Africa
Reviewed 16 May 2016

From the outside, it looks like a scene from California, with the lush vegetation, palm trees, yellow buildings and villa type design. The illusion somewhat ends at reception as the inner workings of this hotel come to light. Once again, the staff are friendly and helpful which unfortunately does not make up for some of the shortcomings of the establishment....

 Report
Helpful?
Thank sandtontimes
Kampala, Uganda
Reviewed 22 January 2016

I spent a weekend at this hotel. The hotel is situated in a quiet and beautiful location in the leafy suburb of Kiyovu. What makes this Hotel worth every penny is its excellent Manager, Aston. He is a hands-on Manager who will do everything possible to make you comfortable. I will obviously stay at this hotel again.

 Report
Helpful?
Thank 73mwebe
Vienna, Austria
Reviewed 27 May 2015

Located a mere 5-minute taxi drive from the city center, Kigali's version of the Stipp Hotel chain offers a very nice, tropical-like setting in a quiet side street (KN 52) off the city's spacious KN 3 road, including a small swimming pool, a work-out room and massages. Unfortunately, the enticing envrions are not matched by the hotel's facilities; our somewhat...

 Report
Helpful?
2Thank Leo K
Berkshire
Reviewed 16 November 2014

Very expensive for what it is, but that's a description that works for many things in Kigali. Large room with a TV that doesn't work, and slow internet. Bedroom and bathroom fully equipped but in need of a refurb. The food is good from the restaurant and the staff are all very helpful and pleasant - including the manager, who...

 Report
Helpful?
Thank CJM2011
Reviewed 1 September 2014

The rooms are neat and welcoming. The hotel is in a fearly tight environment in terms of space! I will say Stepp Hotel is good for sleep; and isn't that the most important reason we patronise hotels? So, it is not bad after all!

 Report
Helpful?
Thank Moses O
Rome, Italy
Reviewed 9 July 2014

Arrived to hotel late evening after long tiring trip from Burundi. The manager at the front desk informed me immediately that there are no rooms available. I mentioned that I have reservation and written confirmation but he did not even want to check if there is my name in the system. The same refers to my 3 colleagues that arrived...

 Report
Helpful?
5Thank IwonaV
Madurai, India
Reviewed 3 July 2014

I had been to this hotel to visit their poolside restaurant. They took time to serve Pizza but it was delicious. The place is very quiet and manned by good staff. I am sure you will be served with some excellent pizzas.

 Report
Helpful?
Thank rduraikannan
Nottingham, United Kingdom
Reviewed 26 March 2014

I have stayed in this place many times on business trips (that was not my choosing), and I would not recomend it. Starting with shuttle, which is very often late, or simply not arriving, later through mess in the reception, pretty worn rooms and finally the food. The food is gradually geting worse over last couple of years. I tried...

 Report
Helpful?
1Thank Swanthorn
Gaborone, Botswana
Reviewed 20 November 2013

Ordinarily i'd have given this place 3 stars... reasonable rooms, pretty setting, friendly and facilitative staff... though I would also note more attention to detail is required and some signs of uncleanliness in the rooms and public places need to be looked at.. However, I found the attitude of management to be completely inappropriate and unacceptable, and thus even this...

 Report
Helpful?
1Thank Adam_in_Africa

9 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (9)
Viewed
Pool/Beach Area (3)
Viewed
Room/Suite (2)
Viewed
Bathroom (1)
Viewed
Dining (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kigali hotels
2.3 km away
Five to Five Hotel
Five to Five Hotel
#13 of 47 in Kigali
79 reviews
0.0 km away
Nobleza Hotel
Nobleza Hotel
#18 of 47 in Kigali
21 reviews
5.0 km away
The Manor Hotel
The Manor Hotel
#7 of 47 in Kigali
133 reviews
Show Prices
Show Prices
Show Prices
3.2 km away
Top Tower Hotel Kigali
Top Tower Hotel Kigali
#31 of 47 in Kigali
82 reviews
2.4 km away
Hotel Chez Lando
Hotel Chez Lando
#5 of 47 in Kigali
272 reviews
0.0 km away
Classic Hotel
Classic Hotel
#33 of 47 in Kigali
10 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking

Additional Information about Stipp Hotel Kacyiru

Address: Boulevard de l'Umuganda, Kigali, Rwanda
Region: Rwanda > Kigali Province > Kigali
Number of rooms: 50
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Stipp Hotel Kacyiru staff and other travellers.
1 question
Ask a question
Questions? Get answers from Stipp Hotel Kacyiru staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay here, but if you do get a room center of complex.”
 of 5 bubbles Woodyninja, 29 Nov 2016 | Read review
“Each room seems to have some variations - make sure to find out what facilities your room has”
 of 5 bubbles sandtontimes, 16 May 2016 | Read review
“Get a room overlooking town”
 of 5 bubbles 73mwebe, 22 Jan 2016 | Read review
“Go for the AC room which is bit spacious than the normal ones.”
 of 5 bubbles AfricanGenesis, 20 Jun 2013 | Read review
“Ask to see the room before you accept it.”
 of 5 bubbles Kufunda, 7 May 2013 | Read review
5 of 5