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Golf Hills Residence

Hotels.comUSD 121*
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#16 of 47 Hotels in Kigali
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 121*
USD 121*
USD 121*
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Golf Hills Residence
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142 Reviews from our TripAdvisor Community

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Showing 130: English reviews
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Masai Mara National Reserve, Kenya
Reviewed 31 March 2017

The standards of GHR's rooms were high - we had no issues with hot water or anything of the sort in our four rooms. At $100 for a double, prices are more than fair for Kigali. Airport pick-up is included free of charge (although drop-off is not), and the food - we did not order off the menu but asked...

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Helpful?
1Thank LifeThroughALens
MYRltd, Guest Relations Manager at Golf Hills Residence, responded to this review

Dear Guest Hi, We are overwhelmed by your amazing experience at our hotel and we appreciate that you shared it because it motivates us to provide a good service. We hope to see you again very soon. Warm Regards Caissy Guest relations management team

Jersey City, New Jersey
Reviewed 30 January 2017

I stayed at Golf Hills because it was the only decent affordable option I found in Kigali. The location in Nyutarama is very quiet and residential so it is a nice place to walk but there is really nothing do around - I highly recommend the cafe around the corner (Brioche). I stayed in two different rooms around my Gorilla...

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Helpful?
Thank Rahul P
GOLF HILLS RESI... G, Guest Relations Manager at Golf Hills Residence, responded to this review

Dear guest, I thank you for taking the time to share your review with us. I appreciate your valuable feedback as it helps us identify the areas we can improve your experience as a guest at our hotel. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade facilities. I am also happy...

Reviewed 31 October 2016

i stayed at this hotel back in late august. rooms are worn out, getting hot water out of the shower is a long process. service is slow. it was hard communicating with the servers due to poor english. location is good though and the price is affordable.

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3Thank andrew r
GOLF HILLS RESI... G, Guest Relations Manager at Golf Hills Residence, responded to this review

I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. We have looked into each issue that you have noted, in an attempt to correct and improve our hotel policies. We...

North Yorkshire, United Kingdom
Reviewed 14 September 2016

Stayed at the Golf Hills six times now, using it as stop-overs as I travelled between Kigali, Musanze, Nyungwe, Akagera. It is a good place to use as you travel between the main attractions of Rwanda, and road access is good. The rooms are basic, but huge. If you get the right room, you will also have a huge balcony,...

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Helpful?
1Thank Peter S
GOLF HILLS RESI... G, Guest Relations Manager at Golf Hills Residence, responded to this review

Dear Peter, Thank you very much for the positive comments. It’s always encouraging when customers acknowledge the good work of our team. These kind of comments challenges us to always hold up to the top and offer best we can. We look forward to seeing you again soon

Addis Ababa, Ethiopia
Reviewed 8 September 2016

Excellent location and very quiet place. Staying at Golf Hills Residence is like you have never left your home. The personnel is very helpful and caring. Rooms are not big in size but very convenient. I advise potential visitors to prefer Room No.6 with private veranda with beautiful view.

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Helpful?
Thank Benjamin D
GOLF HILLS RESI... G, Guest Relations Manager at Golf Hills Residence, responded to this review

Dear Benjamin, Thank you very much for the positive comments. It’s always encouraging when you hear from your guests acknowledging the good work of our team. We really appreciate your feedback and we are very much looking forward seeing you again soon. Best Regards

London, United Kingdom
Reviewed 30 July 2016 via mobile

We are a group of five (family and friends) and booked a single room, a double room and a twin room for our last night in Rwanda. We booked this place weeks ago and our guide confirmed the booking two times. When we arrived at the place, Franco, the front desk staff, told us that a guest requested to extend...

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Helpful?
Thank jacintalim
Dakar, Senegal
Reviewed 1 March 2016

Golf Hills Residence was my home away from home whilst visiting Kigali for 10 days in November. My room was very comfortable, breakfast was simple but delicious, the staff were incredibly attentive. Some would say that this hotel is too far out of town, but really everything is close in Kigali and I just found it to be a quiet,...

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Thank kellyinafrica
Canton of Geneva, Switzerland
Reviewed 28 February 2016 via mobile

Good value for money, about 15 minutes from the airport. Rooms are large and spacious, and relatively well maintained. Excellent service by staff, and a good breakfast included in my price. Hotel is about 5 minute walk to a supermarket, but anything more needs a 15 cab ride. Only 4 tv channels which is a bit disappointing, and the power...

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Thank Yavar K
Alexandria, Virginia, United States
Reviewed 16 January 2016

I stayed here for 6 nights and very much enjoyed the opportunity to interact with courteous, helpful staff. The location is in a quiet suburb about 12 minutes from downtown by car. The facilities are clean and comfortable and have a nice garden setting. The price is very good and includes a delicious breakfast buffet. My only critique was the...

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Helpful?
Thank Margaret Z
London, United Kingdom
Reviewed 11 January 2016 via mobile

I highly recommend this hotel. I arrived in the evening and was greeted at the airport by a driver - the cab ride to the hotel is included in the hotel price! The staff was very friendly and accommodating. Food was excellent and the rooms were very clean and spacious. I felt very comfortable there! Definitely would go there again...

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Helpful?
Thank andrejones08

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to Golf Hills Residence A place you feel at home away from your home with a mixture of Western-African interior designing and a warmth welcome from our highly trained staff and outstanding services. We are always overwhelmed each time we receive new guests because it is another occasion to show how much we care about them. It is a legacy we have built over the years among our guests across the world since Golf Hills Residence started, where we are also honored to have received a traveler’s choice award from TripAdvisor. ... more   less 

Additional Information about Golf Hills Residence

Address: Kigali B.P. 7177, Rwanda
Region: Rwanda > Kigali Province > Kigali
Price Range: $103 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Golf Hills Residence 3*
Number of rooms: 8
Reservation Options:
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Also Known As:
Golf Hills Residence Hotel Kigali
Hotel Style:
#2 Business Hotel in Kigali
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Questions & Answers

Here's what travellers have asked, with answers from Golf Hills Residence staff and other travellers.
1 question
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Questions? Get answers from Golf Hills Residence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room with a balcony overlooking the city - every room should be quiet”
  • Smaller Room
  • Larger Room
  • Smaller Room
  • Smaller Room
  • Larger Room
  • Larger Room
  • Smaller Room
rahulpat, 29 Jan 2017 | Read review
“Best view and big room, choose room 6”
benjamind467, 7 Sep 2016 | Read review
“For a great driver ask reception to call Faustine - well priced, punctual, friendly, told us loads of interesting things about Rwanda.”
454ashk, 18 Nov 2015 | Read review
“Rooms with balcony.”
odukz, 30 Mar 2015 | Read review
“Get a second floor room with access to the balcony.”
annbanan_13, 10 Mar 2015 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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