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Don't expect a five-star hotel from Hawthorn. The rooms are a bit shoddily built, the restaurant is just OK, and the facilities are just sufficient. (Try the Hilton Abuja if you're going for more upscale.) I've stayed at the Hawthorn on business several times, however,...More
1 Thank Tara G
Response from Aisha I, Public Relations Manager at Hawthorn Suites by Wyndham AbujaResponded 12 September 2014
Dear Tara G,
Thank you very much for sharing your kind review on Trip Advisor about your recent experience at Hawthorn Suites.
We are very pleased that you had an enjoyable stay with us and enjoyed our team members, the hotel and facilities.
This is one of the most horrible and dangerous hotel i have ever stayed in . Nothing works . we booked a suite as a couple and included in the package was free breakfast. the morning we went to have breakfast we were told the...More
6 Thank JANETH O
Response from Aisha I, Guest Relations Manager at Hawthorn Suites by Wyndham AbujaResponded 5 September 2014
Dear Janeth O,
On behalf of the Hawthorn Abuja Management team, I sincerely apologize for the mishap encountered during your stay with us. Unfortunately the letter you received did not express our remorse, but we deeply regret the incident and apologise for any inconvenience caused...More
Stayed during the WEF because all the hotels in Abuja were booked and ended up being pleased. If you travel in Nigeria you know it's a matter of when, not if something will go wrong. So I was surprised when I walked into my room...More
1 Thank B_adenuga
Response from Aisha I, Guest Relations Manager at Hawthorn Suites by Wyndham AbujaResponded 14 May 2014
On behalf of the entire Hawthorn team, thank you for staying with us. It was a pleasure to welcome you to our hotel and to provide the comfort and service that you required. We are glad to hear you enjoyed your stay with...More
Honestly, I chose this hotel because it's being operated by Wyndham and I expected a certain level of standard (even in Nigeria) which I did not get and i'm really dissapointed with Wyndham for this. I was meant to stay 2 nights but left after...More
2 Thank Colo_mentality
Response from Aisha I, Guest Relations Manager at Hawthorn Suites by Wyndham AbujaResponded 5 May 2014
We sincerely apologise for our shortcomings, we appreciate you bringing these concerns to our attention. Our inspection team has fallen short of desire expectations. We will address all issues raised with departments concerned and assure that improvements are made to exceptional standards.
Staff and management are very pleasant and have a commitment to make this suite hotel stand out from the average Abuja business hotel.
Facilities are a bit variable. Some things are hopelessly over-specified (non-functioning jacuzzis in all the rooms), and more lighting would be useful....More
Response from darkpebbles, Guest Relations Manager at Hawthorn Suites by Wyndham AbujaResponded 22 April 2014
We are working on the light, the hotel is undergoing general refurbishing and improvements.
Thank you for your imput. We hope to see you again soon.
USD 85 - USD 241 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#11 Luxury Hotel in Abuja
Number of rooms
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