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Hawthorn Suites by Wyndham Abuja

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Hawthorn Suites by Wyndham Abuja
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64 Reviews from our TripAdvisor Community

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There are newer reviews for Hawthorn Suites by Wyndham Abuja
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Showing 61: English reviews
Reviewed 23 September 2015

We hosted a week-long conference at this hotel in September of 2015. The staff were excellent and took great care of us during our stay. They were all very friendly and went above and beyond to meet our needs. They always greeted us with a smile and even knew us by name after our first day there. The manager is...

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Helpful?
Thank Chris J
Aisha I, E-marketing Manager at Hawthorn Suites by Wyndham Abuja, responded to this review

Dear Chris, Thank you very much for sharing your kind and honest review on Trip Advisor about your recent experience at Hawthorn Suites Abuja. We are very pleased that you had an enjoyable stay with us and enjoyed our team, the hotel and facilities. It was a real pleasure serving you. We would be very happy to welcome you back...

Reviewed 27 May 2015 via mobile

It is located in a nice part of town away from the central area. Good food. The facilities are ok. The gym is fairly well equipped so you get the basics, the pool is also ok. The staff are friendly. It is the only hotel I know that give a complimentary business newspaper daily

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Helpful?
Thank Kabir L
Aisha I, E-Marketing Manager at Hawthorn Suites by Wyndham Abuja, responded to this review

Dear Guest, Thank you very much for sharing your kind review on Trip Advisor about your recent experience at Hawthorn Suites. We are very pleased that you had an enjoyable stay with us and enjoyed our team members, the hotel and facilities. We would be very happy to welcome you back to the Hawthorn Suites soon. Yours sincerely, Aisha B.

Ibadan, Nigeria
Reviewed 28 April 2015

Good location, good hotel. Very clean, good reception. Rooms are very good. The food too is good. Room service is not up to expectation. The poolside is very nice. The rooms are very small, most of the bathroom fittings are not working and the bathroom is too congested with many items.

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Helpful?
Thank Vinpalee
Aisha I, E-Marketing Manager at Hawthorn Suites by Wyndham Abuja, responded to this review

Dear Vinpalee, Thank you very much for sharing your kind review on Trip Advisor about your recent experience at Hawthorn Suites. We are very pleased that you had an enjoyable stay with us and enjoyed our team members, the hotel and facilities. We would be very happy to welcome you back to the Hawthorn Suites soon. Yours sincerely, Aisha B.

Dubai, United Arab Emirates
Reviewed 30 January 2015

I had a lovely stay and the staff and management are very pleasant and have a commitment to make this suite hotel stand out from other hotels in Abuja. The meals were superb, the pool was pleasant as well as the rooms.

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Helpful?
Thank Abdulrahman H
Aisha I, E-Marketing Manager at Hawthorn Suites by Wyndham Abuja, responded to this review

Dear Abdulrahman H, Thank you very much for sharing your kind review on Trip Advisor about your recent experience at Hawthorn Suites. We are very pleased that you had an enjoyable stay with us and enjoyed our team members, the hotel and facilities. We would be very happy to welcome you back to the Hawthorn Suites very soon. Yours sincerely,...

Reviewed 9 September 2014

The standards are definitely slipping, this is quite unfortunate especially because new hotels are springing up thus posing competition. The front desk staff are in dire need of training on professionalism. Dont even bother trying to connect to the reception through the intercom in the rooms. I have stayed in 3 different rooms so this is a well informed statement....

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Helpful?
3Thank Imani A
Aisha I, Guest Relations Manager at Hawthorn Suites by Wyndham Abuja, responded to this review

Dear Imani A, We thank you for taking the time to leave us a constructive review, we appreciate it. On behalf of the entire management team, please accept our sincere apologies for our shortcomings and the bad service you experienced. We are diligently working towards improving the professionalism of our entire staff to an excellent standard of service. We thank...

Washington DC, District of Columbia
Reviewed 30 August 2014

Don't expect a five-star hotel from Hawthorn. The rooms are a bit shoddily built, the restaurant is just OK, and the facilities are just sufficient. (Try the Hilton Abuja if you're going for more upscale.) I've stayed at the Hawthorn on business several times, however, and I've come to expect friendly and helpful staff who recognize me (a novelty in...

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Helpful?
1Thank Tara G
Aisha I, Public Relations Manager at Hawthorn Suites by Wyndham Abuja, responded to this review

Dear Tara G, Thank you very much for sharing your kind review on Trip Advisor about your recent experience at Hawthorn Suites. We are very pleased that you had an enjoyable stay with us and enjoyed our team members, the hotel and facilities. Please let us know when you plan to stay with us again and we would be very...

London, United Kingdom
Reviewed 22 August 2014

This is one of the most horrible and dangerous hotel i have ever stayed in . Nothing works . we booked a suite as a couple and included in the package was free breakfast. the morning we went to have breakfast we were told the free breakfast is just for one person and that the second occupant should pay. we...

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Helpful?
6Thank JANETH O
Aisha I, Guest Relations Manager at Hawthorn Suites by Wyndham Abuja, responded to this review

Dear Janeth O, On behalf of the Hawthorn Abuja Management team, I sincerely apologize for the mishap encountered during your stay with us. Unfortunately the letter you received did not express our remorse, but we deeply regret the incident and apologise for any inconvenience caused during your stay. As previously mentioned, we are working towards upgrading our lifts, and sliding...

London
Reviewed 11 May 2014 via mobile

Stayed during the WEF because all the hotels in Abuja were booked and ended up being pleased. If you travel in Nigeria you know it's a matter of when, not if something will go wrong. So I was surprised when I walked into my room and everything worked (in Nigeria you sometimes need to move to a couple of rooms...

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Helpful?
1Thank B_adenuga
Aisha I, Guest Relations Manager at Hawthorn Suites by Wyndham Abuja, responded to this review

Dear Guest, On behalf of the entire Hawthorn team, thank you for staying with us. It was a pleasure to welcome you to our hotel and to provide the comfort and service that you required. We are glad to hear you enjoyed your stay with us. Please can you clarify on your last sentence? "Improving our listing" please email admin@hawthorn.com.ng...

Lagos, Nigeria
Reviewed 28 April 2014

Honestly, I chose this hotel because it's being operated by Wyndham and I expected a certain level of standard (even in Nigeria) which I did not get and i'm really dissapointed with Wyndham for this. I was meant to stay 2 nights but left after just the first!! The good - location is okay, beds are comfy, the site is...

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Helpful?
2Thank Colo_mentality
Aisha I, Guest Relations Manager at Hawthorn Suites by Wyndham Abuja, responded to this review

Dear Guest, We sincerely apologise for our shortcomings, we appreciate you bringing these concerns to our attention. Our inspection team has fallen short of desire expectations. We will address all issues raised with departments concerned and assure that improvements are made to exceptional standards. Thank you.

Manchester, United Kingdom
Reviewed 8 April 2014

Staff and management are very pleasant and have a commitment to make this suite hotel stand out from the average Abuja business hotel. Facilities are a bit variable. Some things are hopelessly over-specified (non-functioning jacuzzis in all the rooms), and more lighting would be useful. There's a pleasant pool and a moderately working gym. "Spices" and other restos nearby are...

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Helpful?
Thank richardfnjohnson
darkpebbles, Guest Relations Manager at Hawthorn Suites by Wyndham Abuja, responded to this review

We are working on the light, the hotel is undergoing general refurbishing and improvements. Thank you for your imput. We hope to see you again soon.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Banquet Room
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Excellent full service extended stay hotel in the heart of Abuja. ... more   less 

Additional Information about Hawthorn Suites by Wyndham Abuja

Address: 1 Uke Street | Garki II, Abuja 905102, Nigeria
Region: Nigeria > Abuja State > Abuja
Price Range: $185 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hawthorn Suites by Wyndham Abuja 4*
Number of rooms: 110
Reservation Options:
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Hotel Style:
#9 Luxury Hotel in Abuja
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Questions & Answers

Questions? Get answers from Hawthorn Suites by Wyndham Abuja staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the rooms before allocation. That way you mitigate your shock on what to find!!”
 of 5 bubbles Kiama2013, 27 Oct 2016 | Read review
“Rooms on the west side has great views”
 of 5 bubbles TimmyLee01, 15 Jul 2016 | Read review
“Lovely location, perfect distance to central area which i needed to be at.”
 of 5 bubbles MereUser, 12 Feb 2016 | Read review
“Very large and well furnish room”
 of 5 bubbles donn847, 8 Dec 2015 | Read review
“Choose room facing the pool”
 of 5 bubbles Vinpalee, 28 Apr 2015 | Read review
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