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Hilton Windhoek

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Hilton Windhoek
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1,131 Reviews from our TripAdvisor Community

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Showing 877: English reviews
Centurion, South Africa
Reviewed 2 days ago NEW

If I was not working over that time I could have left. The room on 1st floor, 103 was really depressing. The furniture, TV channels, everything in that room. Even the tv remote was broken and had no cover at the back. It was the worst experience in a very expensive hotel.

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Helpful?
Thank aaron_gumede
Merseyside England
Reviewed 3 days ago NEW

The reasonable price of this hotel does not reflect the high quality of the establishment. Located in central Windhoek the rooms (which are excellent) are nonetheless quiet (we stayed at a weekend but noticed there were substantial building works at the back of the hotel which might be a problem). Service is more than excellent and the food the best...

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Thank ItsAllOne
Ditzingen, Germany
Reviewed 1 week ago via mobile

We have been guest to the Hilton Windhoek twice within three weeks. The reception of the staff was really nice and attentive. They made a special arrangement for us as a surprise as they knew it was our anniversary. We have just been astonished and overwhelmed when we entered our room and found the special surprise. The breakfast in the...

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Thank Paniniwm
Cape Town, South Africa
Reviewed 1 week ago

Very Good - centrally situated. Staff /chef very accommodating in preparing me Moslem/Halaal meals. Front desk manager is going out of his way to assist me with a problem I have with Hilton Hotel in Madinah Saudi Arabia.

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Helpful?
Thank 602achmadb
Megan Candice D, PA to the General Manager at Hilton Windhoek, responded to this review

Dear Guest, Thank you very much for choosing to stay at the Hilton Windhoek during your recent stay in Namibia and for taking the time to share your feedback with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Our sincere thank you for your positive review. Believe me, it...

Windhoek, Namibia
Reviewed 1 week ago

I really enjoyed my stay , excellent service. Not happy about the buying of Wifi because it is expensive but I am happy with excellent service i received , the staff is friendly and always willing to help

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Helpful?
Thank tshepos496
Megan Candice D, PA to the General Manager at Hilton Windhoek, responded to this review

Dear Guest, Thank you for taking a moment to share your experience. I am pleased to hear you found our hotel to your liking and that you had an enjoyable time with us. However, I have noted your comment and shared your review with our IT Manager My apologies for the inconvenience that this has caused you. We look forward...

Pretoria, South Africa
Reviewed 1 week ago

The Hilton Windhoek makes good on the Hilton Brand Promise by ensuring that each stay feels as consistent as the previous in terms of quality and service. It is ideally located to get to central CBD business meetings on foot and also offers an amazing view of the city from most rooms.

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Helpful?
Thank StefanDiedericks
Megan Candice D, PA to the General Manager at Hilton Windhoek, responded to this review

Dear Guest, Thank you for taking a moment to share your experience. I am pleased to hear you found our hotel to your liking and that you had an enjoyable time with us. We truly appreciate all comments made by our guests. We look forward to welcoming you back to our hotel in the not too distant future. Best Regards,...

Johannesburg, South Africa
Reviewed 2 weeks ago

Great, hotel well located, clean, great staff however very poor internet and due do building construction outside depending on what side of hotel you stay on it extremely noise from 7am every day including week -ends.

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Helpful?
Thank David L
Megan Candice D, PA to the General Manager at Hilton Windhoek, responded to this review

Dear David L, Thank you very much for choosing to stay at the Hilton Windhoek during your recent stay in Namibia and for taking the time to share your feedback with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. We have noted your comments with concern regarding your dissatisfaction...

Harare
Reviewed 2 weeks ago

Great location, very safe area and clean. The staff are very helpful. the hotel has great facilities for guests to use. nice views overlooking Windhoek. Great if you want to take walks in a clean and safe environment with great land features

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Helpful?
Thank . Z
Megan Candice D, PA to the General Manager at Hilton Windhoek, responded to this review

Dear Guest, Thank you very much for choosing to stay at the Hilton Windhoek during your recent stay in Namibia and for taking the time to share your feedback with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Our sincere thank you for your positive review. Believe me, it...

Luanda, Angola
Reviewed 2 weeks ago via mobile

The chain of Hilton hotels around the world are famous very popular. I booked a 3 night stay at Hilton Windhoek in Namibia and it was a big big disappointment. I could call it a desastre if we take into account that we are talking about "the Hilton hotel". Let first give you the good side of it. The hotel...

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Helpful?
Thank Arlindo C
Megan Candice D, PA to the General Manager at Hilton Windhoek, responded to this review

Dear Arlindo C, Thank you very much for choosing to stay at the Hilton Windhoek during your recent stay in Namibia and for taking the time to share your feedback with us. We greatly appreciate any comments made by our guests. However, We have noted your comments with concern regarding your dissatisfaction with the your over all stay with us....

Johannesburg, South Africa
Reviewed 2 weeks ago

Staff were friendly but at our conference they didn't seem to know what was going on. WiFi quality was poor and not free. Food after our conference was bread which is not what we wanted for our guests. Food at restaurant was great.

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Helpful?
Thank Shane S
Megan Candice D, PA to the General Manager at Hilton Windhoek, responded to this review

Dear Shane S, Thank you very much for choosing to stay at the Hilton Windhoek during your recent stay in Namibia and for taking the time to share your feedback with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Our sincere thank you for your positive review regarding the...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hilton Windhoek

Address: Rev. Michael Scott St, Windhoek, Namibia
Region: Namibia > Khomas Region > Windhoek
Price Range: $177 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Windhoek 5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Hilton Windhoek Hotel Windhoek
Hotel Style:
#1 Luxury Hotel in Windhoek
#1 Spa Hotel in Windhoek
#3 Business Hotel in Windhoek
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Windhoek staff and other travellers.
6 questions
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Questions? Get answers from Hilton Windhoek staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suggest avoid rooms near the back where building works are happening”
 of 5 bubbles ItsAllOne, 4 Dec 2016 | Read review
“CDB situated”
 of 5 bubbles CapricornGuesthouse, 13 Nov 2016 | Read review
“Bathrooms have no door. Diplomatic Suites have obstructed view”
  • Diplomatic Suite 600
  • Bathroom in Diplomatic Suite 600, also no door
  • obstructed view from diplomatic suite 600, window can not be opened
  • Standard room without bathroom door. Enjoy your views!
  • The only decoration and welcome for Diamond Member in diplomatic suite: a sad plastic flower
  • Building is not weatherproof. the windows are dirty from inside the room.
  • Enjoy view to Windhoek while it lasts
 of 5 bubbles tripdictator, 1 Nov 2016 | Read review
“The higher, the better”
 of 5 bubbles Ralitsa_nbg, 23 Oct 2016 | Read review
“Anywhere. Windhoek is not a noisy city at night!”
 of 5 bubbles ChrisBeckenham, 9 Oct 2016 | Read review
5 of 5
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