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Polana Serena Hotel

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Traveller (434)
Room & Suite (67)
Pool & Beach (61)
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Overview
  • Excellent56%
  • Very good30%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“main building”(28 reviews)
“grand dame”(9 reviews)
“grand old lady”(10 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (600)
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223
137
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All reviewsmain buildinggrand damegrand old ladymaisha spawonderful poolturn down servicebeautiful hotelold styleold worldswimming poolhotels around the worldindian oceanguest relationsfive star hotelmaputo baybreakfast buffetprawns
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161 - 165 of 444 reviews
Reviewed 25 October 2015

We spent two days in a beautifull charming and very efficient hotel. We had a wonderfull time at the pool and at the fitness center. We enjoyed the lovely breakfsat in the morning and tested exotic african dishesMore

1  Thank Giovanni A
Response from Miguel S, General Manager at Polana Serena HotelResponded 25 November 2015

Dear Giovanni A, Thank you for choosing the Polana Serena Hotel and taking the time to write about our service and experience. We take every comment about our Hotel very seriously and whether positive or negative we always aim to improve. Thank you for you...More

Reviewed 17 October 2015

The real winner of all the hotels I just visited during a recent trip around 12 different African countries. Nice decor, wonderful pool, just perfect gym, sufficient and comfortable room. Just a small drawback on a relatively poor breakfast, but the nice environment compensated the...More

Thank PEDROWINE
Response from Miguel S, General Manager at Polana Serena HotelResponded 22 October 2015

Dear Pedrowine, Thank you for choosing the Polana Serena Hotel and taking the time to write about our service and experience. We take every comment about our Hotel very seriously and whether positive or negative we always aim to improve. Thank you for you comments...More

Reviewed 15 October 2015

Highly recommendable hotel with spa, pool, breakfast and excellent service! Perfect locaion, best views, best service, rooms are large and very quiete, the lounge is very quiete and all staff is very nice and friendly. All rooms i know are just perfect,More

Thank Maria C
Response from Miguel S, General Manager at Polana Serena HotelResponded 25 November 2015

Dear Maria C, Thank you for choosing the Polana Serena Hotel and taking the time to write about our service and experience. We take every comment about our Hotel very seriously and whether positive or negative we always aim to improve. Thank you for you...More

Reviewed 11 October 2015

The Polana is a spectacular building, and the only place to stay in Maputo. Unfortunately it has been insensitively restored, unlike Herbert Baker's other major hotels in southern Africa, like the Mount Nelson and the Victoria Falls Hotel. It has basically been gutted and turned...More

Thank Hooggenoeg
Response from Miguel S, General Manager at Polana Serena HotelResponded 25 November 2015

Dear Gerhard13071964, Thank you for choosing the Polana Serena Hotel and taking the time to write about our service and experience. We take every comment about our Hotel very seriously and whether positive or negative we always aim to improve. Thank you for you comments...More

Reviewed 7 October 2015 via mobile

Staff as friendly as can be. The hamburger at the bar is probably the best I've had in Africa. The gym is excellent. The hotel itself, really well preserved, a mix of Islamic and Portuguese architecture that speaks to Mozambique's cultural and ethnic diversity. Didn't...More

Thank Fernando P
Response from Miguel S, General Manager at Polana Serena HotelResponded 26 November 2015

Dear Fernando P, Thank you for choosing the Polana Serena Hotel and taking the time to write about our service and experience. We take every comment about our Hotel very seriously and whether positive or negative we always aim to improve. Thank you for you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Pool
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
USD 227 - USD 344 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Maputo
#2 Luxury Hotel in Maputo
#3 Business Hotel in Maputo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 227 - USD 344 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Maputo
#2 Luxury Hotel in Maputo
#3 Business Hotel in Maputo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (434)
Room & Suite (67)
Pool & Beach (61)
Dining (44)
Business Centre & Event Rooms (7)
Family and Play Areas (6)
Questions & Answers
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Megan M
10 September 2016|
Answer
Response from RoninDC | Reviewed this property |
When I was in Mozambique back in May, I also went to nampula and isle de Mozambique and they were both pretty safe. Beira is the 2nd largest city but I haven't been there. Based on trip advisor, the top 2-3 restaurants... More
0
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Megan M
7 September 2016|
AnswerShow all 7 answers
Response from TravellingSMH | Reviewed this property |
Or have the hotel meet you. It might not be expensive but that's the nicest way to arrive at night.
0
Votes
16 October 2014|
AnswerShow all 8 answers
Response from SerenaHotels | Property representative |
Dear Ryan, We do have Wi-Fi throughout the hotel not just in the business centre. Looking forward to have you staying with us.
1
Vote
Room Tips
"Try and sleep during the day and explore the city during carpet repair time,"
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"view of the ocean - some rooms have balcony's with deck chairs, an added extra if you want to catch..."
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"Sea facing rooms and top floor above the veranda restaurant"
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"ocean view !"
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