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Polana Serena Hotel

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Traveller (434)
Room & Suite (67)
Pool & Beach (61)
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Overview
  • Excellent57%
  • Very good30%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
“main building”(28 reviews)
“grand dame”(9 reviews)
“grand old lady”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (605)
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Traveller rating
223
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18
14
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223
139
54
18
14
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All reviewsmain buildinggrand damegrand old ladymaisha spawonderful poolturn down servicebeautiful hotelold styleold worldswimming poolhotels around the worldindian oceanguest relationsfive star hotelmaputo baybreakfast buffetprawns
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11 - 15 of 448 reviews
Reviewed 15 February 2018

This is a lovely hotel. Here for a four night stay. So why the one star review? The hotel management has decided that it is okay to do carpet repairs starting at 10pm. Yes, 10pm. Two nights in a row. After complaints to the front...More

5  Thank BenDC
Reviewed 25 January 2018 via mobile

Besides restrictions in parking facilities, somewhat old-style bath facilities, everything else about this facility is pure class. Overlooking part of the Indian Ocean, it has a wonderful outdoor pool and seaview garden, in addition to magnificent in-house heated pool, modern gym and space facilities, this...More

Thank Costa M
Reviewed 18 January 2018

An excellent Hotel to visit to savour both the grandeur of the interiors and the restaurant. Allow time to relax in the lounges as well as to eat in the restaurant enjoying the buffet with plenty of choice.

Thank Rollo B
Reviewed 12 January 2018

I came to Maisha spa for a deep-tissue massage and facial. The hotel grounds are beautiful, and the spa and its amenities are fitting. Massage with Belinda was very good. Facialist seemed newer because she was unfamiliar with the products used. I think she mixed...More

Thank Lovelylilac
Reviewed 6 January 2018 via mobile

Our third visit and second stay and again an excellent standard. This hotel should be used in south Africa as a model as to how to manage good service. Food was excellent, organisation of the new years gala was good and a very pleasant and...More

1  Thank Nick B
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Pool
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
USD 227 - USD 333 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Maputo
#2 Luxury Hotel in Maputo
#3 Business Hotel in Maputo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 227 - USD 333 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Maputo
#2 Luxury Hotel in Maputo
#3 Business Hotel in Maputo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (434)
Room & Suite (67)
Pool & Beach (61)
Dining (44)
Business Centre & Event Rooms (7)
Family and Play Areas (6)
Questions & Answers
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Megan M
10 September 2016|
Answer
Response from RoninDC | Reviewed this property |
When I was in Mozambique back in May, I also went to nampula and isle de Mozambique and they were both pretty safe. Beira is the 2nd largest city but I haven't been there. Based on trip advisor, the top 2-3 restaurants... More
0
Votes
Megan M
7 September 2016|
AnswerShow all 7 answers
Response from TravellingSMH | Reviewed this property |
Or have the hotel meet you. It might not be expensive but that's the nicest way to arrive at night.
0
Votes
16 October 2014|
AnswerShow all 8 answers
Response from SerenaHotels | Property representative |
Dear Ryan, We do have Wi-Fi throughout the hotel not just in the business centre. Looking forward to have you staying with us.
1
Vote
Room Tips
"Try and sleep during the day and explore the city during carpet repair time,"
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"view of the ocean - some rooms have balcony's with deck chairs, an added extra if you want to catch..."
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"Sea facing rooms and top floor above the veranda restaurant"
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"ocean view !"
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