We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Labourdonnais Waterfront Hotel

Traveller (427)
Room & Suite (226)
Dining (51)
Overview
Caudan Waterfront, Port Louis, Mauritius See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
{"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Reviews (464)
Filter reviews
352 results
Traveller rating
238
86
21
2
5
Traveller type
Time of year
LanguageEnglish
More languages
238
86
21
2
5
Show reviews that mention
All reviews executive floor fabulous hotel five star hotel post box business hotel front office staff central market excellent service sister hotel star service business trip nice food special mention water front rooms are spacious special thanks pleasant stay
FilterEnglish
Updating list...
1 - 5 of 352 reviews
Reviewed yesterday via mobile

I stayed in the hotel and was very happy with the rooms and quality of service. Staff was very friendly especially in the restaurants. Vissen and Gerswin took care of us in the restaurants and made our meals pleasurable. Thank you labourdonnais for our wonderfully...More

Date of stay: December 2018
Thank Ahmed9475
Response from Labourdonnais W, Manager at Labourdonnais Waterfront HotelResponded today

Dear Ahmed9475, Thank you for leaving us a review. I am very pleased to read that you have enjoyed your stay with us, our restaurants and the service provided. Your kind comments have been communicated to Gerswin and Vissen. We would like to thank you...More

Reviewed yesterday via mobile

I can’t say enough about this hotel! Rooms are beautiful and staff are super friendly. Every meal was excellent. Breakfast is great. Staff helped me organize a day trip to the beach and it was easy! Nice to walk around Caudan in the evenings. Service...More

Date of stay: December 2018
Thank Brendainva
Response from Labourdonnais W, Manager at Labourdonnais Waterfront HotelResponded today

Dear Brendainva, Thank you for such a great review! We’re very pleased that you enjoyed the hotels facilities and our restaurants. As you’ve mentioned, we’re ideally located in Caudan Waterfront and at walking distance into the city to discover the cultural treasures of Mauritius. We...More

Reviewed 3 days ago via mobile

Nothing wrong everything was great, location, rooms, food and superb staff made this flying in/out business trip as painless as could be. Great conference facilities and again the staff were fantastic. My hotel of choice for business and probably pleasure, top notch.More

Date of stay: November 2018
Thank 133simond
Response from Labourdonnais W, Manager at Labourdonnais Waterfront HotelResponded 3 days ago

Dear 133simond, I'd like to take this moment to sincerely thank you for have taken the time to rate and share your wonderful experience with us. We are very humbled by your kind words and we're also pleased that you enjoyed your time with us...More

Reviewed 3 days ago via mobile

Very nice hotel and amazing staff. Adish at the reception very pleasant and welcoming guy.He,was a great help for a reservation in short time at La Brasserie restaurant with a view of the waterfront outside. The menu offered a good choice and food was delish....More

Date of stay: October 2018
Thank Sw8a
Response from Labourdonnais W, Manager at Labourdonnais Waterfront HotelResponded 3 days ago

Dear Sw8a, We would like to thank you for the nice review. We are very pleased that you have had a great experience at Brasserie Chic and your kind words will surely be passed on to Adish and the team. You may also want to...More

Reviewed 1 week ago via mobile

I stayed at Labourdonnais Waterfront Hotel for 6 nights while on a work trip. On the overall, the staff were consistently helpful and friendly. The dining areas were classy and comfortable, while the rooms were thoughtfully made up throughout the day. I particularly like the...More

Date of stay: November 2018
Thank YinghongC3
Response from Labourdonnais W, Manager at Labourdonnais Waterfront HotelResponded 1 week ago

Dear YinghonC3, Thank you for having taken the time to rate and share your memorable experience with us. This is only possible thanks to the good people that dedicate themselves to providing a unique and personalized service to our guests. We certainly are grateful for...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Breakfast included
Free Parking
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Breakfast included
Free Parking
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Sauna
Details
Price range
USD 231 - USD 436 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 231 - USD 436 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (427)
Room & Suite (226)
Dining (51)
Pool & Beach (26)
Amenities (18)
Business Centre & Event Rooms (8)
Nearby
Nearby HotelsSee all 185 nearby hotels
Le Suffren Hotel & Marina
742 reviews
.30 km away
Le Saint Georges
53 reviews
.78 km away
Manoir de la Citadelle
1 review
1.88 km away
Villa Anakao
135 reviews
5.18 km away
Nearby RestaurantsSee all 1,145 nearby restaurants
The Courtyard
90 reviews
.61 km away
Lambic
241 reviews
.59 km away
Brasserie Chic
99 reviews
.06 km away
La Boussole Restaurant
66 reviews
.23 km away
Nearby AttractionsSee all 623 nearby attractions
Aapravasi Ghat
226 reviews
.61 km away
Blue Penny Museum
286 reviews
.10 km away
Le Pouce
82 reviews
.03 km away
Le Caudan Waterfront
1,302 reviews
.11 km away
Questions & Answers
Ask a question
Georgia P
29 August 2018|
AnswerShow all 4 answers
Response from LizeS41 | Reviewed this property |
There is a free shuttle running to Port Chambly and Ebene. And they can arrange a taxi for you although I would rather try doing that yourself because it could be very costly.
0
Votes
Mwah M
5 February 2018|
AnswerShow all 4 answers
Response from wadude | Property representative |
Dear Mwah M, As the other travellers have mentioned, the closest beaches are 30 mins away. Staying with us, you can enjoy access to the 'La Plage' Beach club at Trou aux Biches, that postcard perfect image that JeffLeong... More
0
Votes
669priyankat
Now the most important issue On 11 th of November we requested to meet miss Anne as we wanted to reserve a table at the lounge waterfront so that we could celebrate our 25 wedding anniversary dinner . Miss Anne was very hospitable and promised to reserve a good seat for us and she also recommended a vegetarian pasta option for me and a lobster for my husband. She promised that she will give necessary instructions to people responsible as she would not be on duty on 12 November at night. On the 12 November we got ready and reached our table at around 8 pm The waiter who attended us supposedly was already briefed by Anne so he immediately after around 40 to 45 mins brought our lobster and pasta . The pasta was edible but very cold. I requested the waiter for a change of bread as it was too crusty and I have a problem with chewing crusty bread. The waiter very unexpectedly retorted that this is the only bread I have and that he would reheat it and serve me. I again requested him that I have weak teeth and would not be able to eat it and if he can serve me even 2 slices of bread with butter I would be grateful . Finally he relented and brought a roundish brown bread which was a bit better . But no butter was served however that’s not an issue By this time however I had lost my appetite tho . Now my husband had ordered lobster with rice and salad as accompaniment and a complimentary wine was to be served with it. The lobster came with the rice and followed by the salad but the wine never arrived. We were sitting with another family so we did not wish to create any scene so we quietly managed to eat our cold dinner. My husbands lobster was very chewy and hard so presumably I feel that our food was cooked and either kept aside or they reheated something from the fridge that it was so cold hard and chewy. We then asked someone whether we are eligible for the wine that they forgot . The head waiter immediately rectified his error he apologised and served all of us wine and drinks. He also brought in a complimentary pastry with a candle. Finally we closed in on our wedding anniversary celebration. The next day however we spoke to Anne. She promised that she would look into what went wrong and promised to invite us for another dinner which would erase the bad memories . We requested her to just see to it that we don’t have to pay for a disaster meal of our anniversary as it was really not justified, however she tried her level best but those 1650 rs were not wAived off our hotel bill. Which I personally felt it was not right . Customer satisfaction is more important for a international hotel than a mere bill of 1650 We traveled all the way from Mumbai to Mauritius and stayed in this hotel for over a week, we spent over 3 lakhs in Indian rupees so obviously we could have spent another 1650, But this was about ethics not money. We spent over 2000 rs in tipping the staff before leaving. So obviously we were expecting some gesture from the hotel too. I would request the hotel authorities to kindly be more understanding in such situations.
27 November 2017|
AnswerShow all 4 answers
Response from wadude | Property representative |
Dear Priyanka, We appreciate you sharing your feedback with us. We have shared your review with our management as this does not reflect our hotel standards in any way. Rest assured that we are looking into this matter. We... More
1
Vote
Room Tips
"Executive floor rooms."
Cypruseagle
1 week ago
Read review
"Beautiful five star business hotel. Office away from the office."
LariciaSmitEvents
2 weeks ago
Read review
"Harbour view"
shielah4
4 weeks ago
Read review
"Ask for a room facing the harbor."
X5231NJkatep
29 Oct. 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing